Every review we hold for the Belper office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleI would like to thank staff at Hall & Benson Belper for all their help in the sale of my property. It took some time but we got there in the end. Jess, Tom, Donna were all very friendly and helpful and I would certainly recommend this branch to any future customers.
Christina · 28 November 2025
Agent replied · 28 December 2025
Thank you so much for your kind words! We are thrilled to hear that our team at Hall & Benson Belper provided you with great service during the sale of your property. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJess, Donna and the team at hall.and benson were fantastic throughout our sale/purchase, kept us in the loop and updated at every step of the way and both went above and beyond to ensure everything went smoothly for us on move day, amazing service would definitely recommend there services, thank you all,
Ben · 28 November 2025
Agent replied · 28 December 2025
Thank you for choosing Hall and Benson for your sale and purchase! We are thrilled to hear that our team went above and beyond to ensure a smooth move day for you. It was a pleasure working with you and we greatly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRecently sold a property with these, I honestly can’t recommend them enough .
From the initial valuation right up until the day of the sale the whole team were amazing. The team kept in contact effectively and aired their opinions on proceedings and offer advice to aid with the sale. All questions I had (no matter how stupid) were answered in a friendly professional manner. All viewings on the property were booked and handled by the team and feedback was honest and delivered in a timely manner. Not once was I pressured or hassled into using any of their services but was advised of the services they offered .
All the team seemed to be in the loop of the progression so was able to responded to all queries no matter the day I contacted them.
100% these guys would be my first port of call if I was to sell a property again in future.
Trent · 21 December 2025
Agent replied · 28 December 2025
"Thank you for your kind words and trusting us with the sale of your property. We are so thrilled to have exceeded your expectations and provided a seamless process from start to finish. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 4/5
GoogleBelper branch. Friendly, helpful staff. Special mention to Donna who actually picks up the phone to resolve issues rather than just emailing, it makes such a difference. Would definitely recommend
The Walkers
Lindsay · 17 September 2025
Agent replied · 24 September 2025
Thank you so much for your kind words and recommendation! We truly appreciate your support and are happy to hear that Donna's dedication to great customer service has made a difference. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleOur mortgage advisor Danielle has been amazing. She has kept us up to date the whole time, explained things so we understand, made appointments we were able to make after work and just been great the whole way. We would recommend her to anyone. Thanks
Amy · 27 November 2024
Agent replied · 23 November 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Amy! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent experience so far. Hannah has been great and made the viewing and offer process so smooth. Maddie is a pleasure to deal with, very helpful and worked hard to help secure my mortgage. Would definitely recommend.
Becky · 30 June 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave us this great 5* review and recommendation Becky. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team led by Richard were fantastic in every way when selling and buying. Richard took us through every aspect as we found the e way system so daunting. He was there at every twist and turn. Without his expertise we would have floundered. He deserves to be rewarded 5 stars for his perseverance, patience and above all his guidance. Well done SIR to you and your lovely team.
Sue · 16 April 2024
★★★★★ 1/5
GoogleHall and benson have terrible customer experience, after 21 days waiting to have my new property removed off rightmove I had to send proof of purchase to rightmove to have it taken off the site. After losing my husband suddenly in January I am still dealing with bereavement departments for different companies. Because hall and benson seamed unable or un willing to remove my property off rightmove when I tried to change my address with bereavement departments I had to have checks to prove my address had changed. Experian could not confirm to banks etc as my new property was still showing sold subject to contract. This has cause so much upset and stress as I was only widowed in January 2023. Luckily rightmove are decent people.
Nicola · 16 April 2024
Agent replied · 11 June 2024
Hello, please contact us via complianceresidential@connells.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBrilliant! A massive thank you to Abigail and Lee for their professional, responsive and friendly conduct throughout the purchase of my property.
A very upfront and honest Estate Agent who give you all the details of a property if they have it ( such as sales that have fallen through and the reasons for it.)
Abigail was very attentive and helped with the sale wherever she could, and Lee gave very straight forward and clear mortgage advice.
I will be recommending Hall and Benson to anyone embarking on moving home.
Thanks again! Heather.PositiveResponsiveness, Quality, Professionalism
Heather · 25 August 2022
★★★★★ 5/5
GoogleI honestly don’t know how to thank you enough! Abigail and Bethany were amazing, absolutely amazing. I was a buyer of a property, and was made to feel at east throughout the buying process. I feel that these two amazing ladies went above and beyond for my purchase! Buying/selling a house is always a bit of a stressful experience however they managed to keep me sane and well informed! Thank you! I strongly recommend ⭐️ ⭐️ ⭐️ ⭐️ ⭐️PositiveResponsiveness, Quality, Professionalism
Cara · 12 June 2022
★★★★★ 5/5
GoogleThe staff at Hall and Benson have been really knowledgeable, helpful and professional, they've done everything we could possible ask of them and it's clear they want to make sure their customers are happy.
Andy · 25 August 2025
Agent replied · 24 September 2025
Thank you so much for your kind words! We strive to provide top-notch service and it's always a pleasure to hear when our efforts are appreciated. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleExcellent service on all aspects of my recent house purchase in Blackbrook Belper .
The team at Belper were very professional especially Olivia and Richard .
They made the whole experience a pleasure .I would highly recommend the Belper team of Hall and Benson .
A big thank you . Phillip
Phillip · 16 April 2023
★★★★★ 5/5
GoogleWe used the mortgage advise within this branch, Sabina is professional, courteous and extremely helpful. Always came back to us in a timely fashion with any queries that we had and is a pleasure to deal with. I would certainly recommend her to anyone looking for Mortgage advice.
Rebecca · 16 April 2023
★★★★★ 5/5
GoogleAll me and my Fiancé can say is a massive thank you to Sabina and the team at Hall and Benson for helping us buy our first home. They were very understanding about the fact we didn’t have much prior knowledge going into the purchasing process
Jack · 16 April 2023
★★★★★ 5/5
GoogleA massive thank you to Sabina for being fully attentive and professional throughout the purchase of my first home, couldn't have done it without her, made me feel totally at ease with something so stressful!
Heather · 16 April 2023
★★★★★ 5/5
GoogleOur experience with Hall & Benson has been near to outstanding. Particularly in our dealings with Richard McNamara and his team. We came to them in less than satisfactory circumstances and Richard particularly, approached our situation with immediacy, sincerity and the height of professionalism. We have felt secure in the knowledge of their attention to detail in both administration and communication, both of which were very lacking in our previous experience with another agency. We would highly recommend this team.
Katrina · 16 April 2023
★★★★★ 5/5
GoogleI bought my property in Openwoodgates, Belper in April 2022, and it took until November 2022 to finally get the keys due to an incorrect entry in Land Registry over a flying freehold on this property.
All the way through Hall & Benson's Team, Richard, Olivia & Jess have been keeping me in touch with progress reports. Even to dropping off spare keys to my door that they received after the sale was finalised!
I even received a very helpful Moving In box, with some gifts, really thoughtful.
They helped relieve a long drawn out legal process, and I highly recommend Hall & Benson as a lovely local agent.
Traci · 16 April 2023
★★★★★ 5/5
GoogleWell - Abi, Beth and Jess, what can we say? Last week we secured and exchanged on our curent home and purchased the new home of our dreams, a long term solution for our disabled son. You knew how important this house was to us. Typically as with conveyancing the process, we had a bit of a rollercoaster, but once formally sold you made the process quick and you never once let us down.
At first we were tempted to go with a cheaper online estate agent unsure of where the 'true' value lay in traditional estate agents. The answer? You get what you pay for. Without all 3 of you at the healm pushing and pushing our chain to exchange we could well have lost our purchase and consequently all could've fallen through. 45 minutes from the deadline and Abi, you were making phone calls and pushing as hard as you could. Beth, I lost count of how many times you sat and listened to me on the phone as we tried to navigate the complex process.
So to anyone thinking I'll go online and save a few quid, had we too made that decision I'm honestly not sure we would be packing our boxes ready to make the move.
Thank you to you all. Without a doubt you will be top of my recommendations. Highly professional and amazing service.PositiveResponsiveness, Quality, Professionalism, Value
Ruth · 25 August 2022
★★★★★ 5/5
GoogleMany thanks to Sabina earlier today for all the advice with my mortgage. Really appreciate the time spent answering my long list of questions!
Peter · 16 April 2023
★★★★★ 5/5
GoogleBig thank you to Abi for helping me buy my house, Was always there for advice and help, Thanks so much for everything.
Would definitely recommend this estate agent.
Rhys · 12 June 2022
★★★★★ 5/5
GoogleVery professional service from the staff at Belper Hall and Benson throughout the sale of our property. It’s a fast moving market at the moment but nevertheless we are pleased with the services provided including the accompanied viewings, feedback and being kept inform of progress throughout the transaction. Special mention goes to Bethany who responded promptly to any questions we asked . Also to Jess and Abi for guiding us initially .PositiveResponsiveness, Quality, Professionalism
Peter · 12 June 2022
★★★★★ 5/5
GoogleSabina was very professional, proactive, helpful and knowledgeable and found us exactly what we were looking for.
Gary · 16 April 2023
★★★★★ 5/5
GoogleJust wanted to say thank you to Joanne at the Belper branch for all her hard work. She did an incredible job helping us secure our dream house!PositiveResponsiveness, Quality, Professionalism, Value
Jack · 12 June 2020
★★★★★ 5/5
GoogleGreat comunication and follow up service , kept me "in the loop" well
Nick
Nick · 27 March 2024
Agent replied · 11 June 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
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