Every review we hold for the Belfast office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotUPS outrank other NI Estate Agents.
UPS are the only estate agent that I've ever had contact with that were professional and proficient throughout. I've used others such as CSM, Keyone Property and Morton Pinpoint who all failed to meet their professional obligations in comparison to Ulster Property Sales. I would recommend that any person chooses UPS over their competitors - If the competitor is named above, I would strongly suggest convincing property owners to move their business to UPS instead.
GJ · 17 May 2017
★★★★★ 1/5
GoogleVery unprofessional. I cant speak for the whole staff but Stewart in particular was as useful as an ashtray on a motorcycle totally un reliable and actually 'forgot to contact us in relation to the homes being complete and we almost missed out on our dream home! Will be telling all friends and family to stay clear of this crowd!NegativeResponsiveness, Quality, Professionalism, Value
Jason · 28 August 2021
★★★★★ 2/5
GoogleConstantly calling, on holiday for a week and still calling DESPITE emailing three times to say I was not in the country!
C · 9 October 2024
★★★★★ 5/5
TrustpilotExcellent staff and service
Excellent staff and service. Paddy is great and would highly recommend Ulster Property Sales to others. Katie
Katie · 21 May 2019
★★★★★ 5/5
GoogleExcellent and professional service. Staff extremely helpful
Patricia · 20 March 2025
★★★★★ 5/5
GoogleExcellent experience, brilliant service and incredibly helpful team, Craig in particular!
Michael · 26 December 2024
★★★★★ 5/5
TrustpilotExcellent communication
Very pleasant and informative staff. Responded to queries quickly and efficiently. I can thoroughly recommend them.
Margaret · 9 September 2024
★★★★★ 1/5
TrustpilotI am now even more upset with UPS…
I am now even more upset with UPS…
I am now even more upset with UPS agents because I've written a very poor review and told how I feel now they are phoning and hassling me this is not on I would not recommend UPS agents .
Property price have increased every day for no reason.
Dyziunia · 8 December 2020
★★★★★ 5/5
GooglePurchased my new home from the Cavehill Branch. Excellent service from all the team from the beginning to the end, nothing was a hassle for them. Would definitely recommend. Thanks again
S · 11 October 2023
★★★★★ 5/5
TrustpilotEfficient and Helpful Team - Highly Recommend
On hand to answer all questions and deal with all questions. Great service. Would highly recommend
Tanya · 7 August 2024
★★★★★ 5/5
GoogleI was provided an excellent experience with this company on inquiring my first property. All my questions were answered throughly and staff were patient and understanding. Couldn’t recommend enough!
Matthew · 11 October 2023
★★★★★ 5/5
GoogleI have used UPS three times for renting properties and they are highly professional and great to deal with - i would highly recommend them. i can only assume these 1star reviews on here are a lot of rubbish from people who have never gone near UPS let alone used them for renting a house!
GARETH · 17 June 2019
★★★★★ 5/5
GoogleExcellent experience at UPS in Cavehill, looking into buying my first property, the team were very helpful and happy to clearly explain anything I was unsure about
David · 11 October 2023
★★★★★ 1/5
TrustpilotI've sent about four emails to them in…
I've sent about four emails to them in total. Not one response.
CP · 22 July 2024
★★★★★ 1/5
GoogleA very unprofessional experience. A very rushed & disconnected customer service provided. Some staff coaching & focus on team morale & customer experience promptly required.
Kelli · 16 June 2023
★★★★★ 1/5
GoogleIt's been a year since I had to deal with UPS in a house sale and I still get annoyed at how unprofessional and awful they were. Never again.
Gimmy · 16 June 2022
★★★★★ 5/5
TrustpilotExcellent experience with UPS lisburn…
Excellent experience with UPS lisburn Road. Each member of the team went above and beyond the call of duty. They are in a class of their own in the housing market in NI.
David · 15 September 2021
★★★★★ 5/5
GoogleHad a great experience with UPS buying a property. Would definitely recommend.
Ben · 11 October 2023
★★★★★ 5/5
GoogleFantastic service from all the team at Cavehill for all needs! Highly recommend.
Courtney · 16 June 2023
★★★★★ 5/5
GoogleExcellent service with very experienced and helpful staff!
Marcus · 11 October 2023
★★★★★ 5/5
GoogleExcellent experience and staff was helpful and informative
J · 11 October 2023
★★★★★ 5/5
GoogleAn amazing customer service experience
Jake · 11 October 2023
★★★★★ 5/5
GoogleHad a good experience there
Samed · 11 October 2023
★★★★★ 4/5
GoogleVery friendly and helpful when I was looking at buying a new property. Great follow up and very open to answering any qusstion I had. I would definitely recommend!
Robbie · 16 June 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.