5/5
Peden Knowles were amazing with us they…
Peden Knowles were amazing with us they are truly safe hands to be in . No fuss no nonsense just sound financial advice and excellent service .

Trusted Agent profile · Belfast
★★★★★
595 reviews across 2 platforms
Twinspires Complex, Belfast, BT13 2JF
Theresa Dunlop Properties LTD's office in Belfast, at Twinspires Complex, is rated 5.0 out of 5 across 595 reviews on two platforms, including 79 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Theresa Dunlop Properties LTD hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Belfast.
Every review we hold for the Belfast office, from every platform, shown as written. First names only.
5/5
Peden Knowles were amazing with us they…
Peden Knowles were amazing with us they are truly safe hands to be in . No fuss no nonsense just sound financial advice and excellent service .
5/5
Fantastic service from start to…
Fantastic service from start to finish!. Can't thank Owen and the team enough for all the hard work they put in to get me my mortgage offer. Very quick and efficient, nothing was ever too much and kept me up to date with any updates and checking in with me throughout the process. Would highly recommend to anyone hoping to buy a property especially as a first time buyer with little knowledge as to what to do or expect. Will definitely be using him again for any future purchases.
5/5
5 Stars +
As first time buyers, we didn’t know where to start but PropertyPal have been amazing from the get-go. We first spoke with Danielle who took us through the pre approval, and then Clara-Jayne who took us through the whole mortgage process. Both Danielle and Clara-Jayne could not have been more helpful and always available when we had questions. We are absolutely delighted with the service we have received, Clara-Jayne kept us informed at every stage of the process and has made everything very simple. Thank you!
Thank you so much for your review Megan. We're delighted to hear the team guided you through the process of securing your first home. Best wishes as you settle into your new place 🏡 PropertyPal Mortgages
5/5
Excellent
Excellent, I could not say enough about the team, they were incredibly helpful and patient throughout the entire process and I can't thank them enough. It was so smooth and stress free, I was updated at every stage and everyone I dealt with was friendly, informative and genuinely amazing at what they do. Special thanks to Margaret, Catherine and Nicole who really went the extra mile and thanks to all of the other fantastic members of the team I dealt with on the way. Big thankyou to all of you!
Hi Michelle, We're over the moon to hear your lovely words and we really appreciate such positive feedback.Thank you for choosing us to help you through the process. Best wishes for the future ❤️ PropertyPal Mortgages
5/5
smooth, professional, friendly
we have recently made our wills and updated our life, critical illness and income protection insurnces with the help of Owen and the whole experience was very smooth, understandable and straight forward. Owen seemed to understand our needs and wants, he was approchable, friendly, helpfull and professional. One of the main positive for us was, that none of the appointments felt like a high pressure sales appointment, which could be really offputting, but we have never felt like we had to agree to anything. Overall great experience, if we need financial advice in the furure hoping to get back in touch with Owen again.
5/5
Professional help for first time mortgage
Peden Knowles were fantastic in helping me secure my first mortgage. As someone who knew very little about the process, Owen was brilliant at talking me through everything step-by-step and explaining anything I wasn’t familiar with. His guidance really helped me make informed decisions.
5/5
Fantastic service
Our fixed rate mortgage was coming to an end and Peden Knowles sorted everything. Provided us with new rates, explained everything, answered all the questions I had and so friendly. A big thank you to Marie and Ian. Definitely recommend them to anyone.
5/5
Amazing Team!!
Amazing Team!!! I want to Thank you for all your support and hard work it was a pleasure working with you. From the first steps, Kelly Williamson helped me & provided me with all the necessary information, so nice person.!!!!Luanne McCarthy & Bebhinn Stuart they are so quickly replayed to my question Set-up meeting and organise all paperwork. Also, want to say thank you Ian McManus for your help. If you want an easy process for buying a house it's PropertyPal !!!!! Your TEAM definitely deserved a Bonus from the company for such a dedicated team and easy process.
Hi, What a lovely review! It means alot that you would take the time to leave such incredible feedback. I will recently pass this onto the individual team members you've highlighted 🎉 Best wishes with everything 🍾 PropertyPal Mortgages Team
5/5
PropertyPal removed all of the stress…
PropertyPal removed all of the stress from buying a home for the first time. Buying by myself at a young age and with parents who haven’t bought property in over 20 years, it was difficult to get impartial advice that wasn’t selling me something, but PropertyPal were very clear and concise. They didn’t only provide numbers but also an amazing professional insight into the mortgage market and protected my interests, keeping me updated throughout. Thank you SO much to Margaret, Behbinn and Jennie (for sorting out my house insurance). Critical illness cover advice, insurance etc were all sorted leaving me with nothing to worry about, and a 24/7 hotline available answered any questions I had, while being VERY useful as a shift worker. I’ll be recommending PropertyPal to my friends and am very pleased with the service!
Hi Lauren, Thanks so much for this lovely review. We know how scary and overwhelming this can all be as a first-time buyer! It's amazing to hear that we could help you through the process. Good luck in your new home 🥳PropertyPal Mortgages Team
5/5
Fantastic Service, highly recommended
I cannot recommend PropertyPal enough for their services. The team, Catherine, Bebhinn, Ian, Holly, Luanne and Kelly were absolutely fantastic. They kept me up to date daily with how my mortgage application was proceeding, arranged online calls to answer countless questions I had and made the whole process so stress free and smooth. I have already been telling all of my family and friends about the fantastic services PropertyPal offer. Cannot thank the PropertyPal team enough for all their help. Superb service!
Hi, This is lovely feedback and certainly brightened up our day! Our team are dedicated to making the process as stress free and smooth as possible so it's great to hear they were able to help you. Enjoy your new home 🏠PropertyPal Mortgages Team
5/5
I would highly recommend Theresa Dunlop. Myself and my partner were clueless about the whole process and contacted Theresa, she guided us through the whole process and even sat with us while we put in our bid for our home. Herself and her team are excellent.
5/5
Amazing team!!
Absolut gems all of them! But special big,big thanks to Catherine and Bebhinn! Catherine found me a good lender for my complicated situation and Bebhinn was extremely nice,helpful and quick to reply to all my impatient enquiries! I am a first time buyer and I barely had any idea what I needed to do and PropretyPal Mortgages them helped me in every step! In the same time one of my work colleagues was going on the same journey as me and she had to go to way more hustle and stress just by going to a bank’s broker. I am stress and inpatient already ,with all of this amazing help,so can’t imagine going on the other route. Thank you very,very much! You helped and still help me a lot in al this process and for sure of it wasn’t for you I will give up long ago on this process,I just don’t have the nerves for it! Thank you for helping me in the way to become a home owner!!
Hi Maria, A massive thank you for your lovely feedback, the team where delighted that they could help secure a mortgage for you 🎉 It's amazing to hear that we made things a little less stressful - it's what we strive to do. All the best in your new home ❤️ PropertyPal Mortgages Team
5/5
A great experience from start to finish
As first time buyers, the whole experience of working with ProperyPal was great from start to finish. They were quick to respond to get us set up with appointments and were always available by email or phone to answer any queries. They seem to have a really well-organised team and the transitions between the different people we worked with at each stage of the process were seamless. It's been a long journey with our first property purchase falling through, but ProperyPal were there to advise and support us with their professional and friendly service throughout. Everything was explained really clearly and our needs were put at the centre of everything. I felt we were given plenty of time to think about and consider our options and our advisor (Catherine) went to the n-th degree to check all available options for us. A great service; a great group of professionals. Thank you all.
Hi,Thanks so much for the lovely 5* review. We really appreciate you taking the time to leave us this wonderful feedback and we're delighted Catherine and the team could help! Wishing you lots of happiness in your new home 🏠🥰PropertyPal Mortgages Team
5/5
Peden Knowles was great helping me to…
Peden Knowles was great helping me to sort my mortgage they hot me the best deal that suited my monthly payments very helpfully and efficient in every way.31
5/5
As first time buyers my partner and I…
As first time buyers my partner and I were unsure how everything relating to mortgages came together. The entire team at propertypal explained everything to us in novice terms and we got a mortgage offer within just 3 weeks from initial meeting. Special mention to Margaret Donnelly, always available day/night to answer our questions and shared personal experiences to calm our worries. Thanks guys we will definitely be recommending the team and be in contact in the future.
Hi Kirsty, Thanks so much for your review and kind words about Margaret - she will be delighted to hear this! We know how overwhelming and stressful it all can be as a first-time buyer. That's why we really strive to help our customers through the process, making things as easy as possible.Wishing you lots of happiness in your new home 🏠PropertyPal Mortgages Team
5/5
Theresa and her team are very professional and welcoming. She had no issue taking time to explain to me anything which I was not sure about and was able to put me at ease. If you use Theresa you can be confident that she will do everything she can to get you the best deal possible. I would recommend her to anyone who is unsure about going for a mortgage and the whole process which comes with it.
5/5
Mortgages the stressfree way
Used initially for getting my first mortgage, and as a first time buyer I felt a great weight lifted off my shoulders when everything was taken care of by all the advisors. Durring my remortgage I was contacted to book in for a meeting, and again everything was all taken care to get the best rate possible. I love how friendly the staff are, and how they break everything down to make everything simple to understand. I feel reassured that now every period of my mortgage is taken care off without myself having to stress or worry about it.
5/5
Making the impossible possible
We were what is called "a difficult case" having moved back to NI from RoI as lenders don't like people to move around countries. Several brokers told us there is no way they can get us a mortgage unless we live back in NI for 6 to 12 month. Well, Property Pal did it in 3 weeks from enquiry to mortgage offer including valuation survey done. They are magicians and very hard working ones! Can highly recommend, look no further. Many thanks to Catherine and the team.
Hi Sandra, Thanks for the lovely 5* review and it's great to hear Catherine and the team could help. We have so much experience in dealing with all different personal situations - so we'll always try to find a solution when others might see it as a problem! Wishing you lots of happiness in your new home 🏠🥰PropertyPal Mortgages Team
5/5
I cannot highly recommend Property Pal…
I cannot highly recommend Property Pal enough!!!! I recently needed to remortgage and the whole process from start to finish was very smooth and stress free. I dealt with Shauneen who was very bubbly and extremely helpful throughout the process even though I had her tortured with questions most days lol. Massive thank you to the advisor Laura who guided me through all the ins and outs of everything and also a thanks to Nicole. I normally go direct with my lender and was a little anxious about trying someone new but highly recommend as the whole process with Property Pal was very personal and they kept me updated at every stage of the process unlike the lender. Honestly will not go anywhere else, amazing team with amazing staff!!!
Hi Tutu, Thanks so much for taking the time to leave us such a fantastic review. We're delighted that the team were able to help you through your remortgage. Being kept updated and fully informed is one of the most important aspects of the mortgage service, so we're thrilled that we could help make the process a little easier for you. We hope to be able to help you again when you need us next. Have a great day 😊 PropertyPal Mortgages Team
5/5
The absolute best for mortgage advice in NI
What can i say, Laura Wylie at PropertyPal mortgages is simply fantastic. Laura was friendly, extremely knowledgeable and immediately I felt at ease, but most importantly Laura assured me this was the beginning of a process that would very likely end positively with home ownership. I cannot recommend Laura and her colleagues, particularily Nicole, enough. They basically do all the hard work for you, whilst remaining pleasent, encouraging and helpful. If you are considering a mortage i really cannot recommend Laura and her team enough.
Hi John, Thanks for the 5* review, we really appreciate you taking the time to leave us such great feedback.Laura and Nicole will be delighted to hear that you had a great experience with them both, it means a lot. Have a great day 😊PropertyPal Mortgages Team
5/5
Kathryn and team are fantastic!
5/5
Honestly couldn't ask for more from…
Honestly couldn't ask for more from them. Everything was explained in fantastic detail and always there to advice even the smallest detail no matter how silly. Always incredibly helpful when required and made sure me and my partner knew every aspect of the mortgage we would be taking out and how everything worked. Would and will be recommending them to anyone I know to go with rather than an outside mortgage advisor. Willing to spend time and meet face to face even over Google meets obviously with distance but also the current pandemic. 5 star is an understatement.
Hi Robert, Thank you so much for your kind words - it means so much to us that you've taken the time to leave us such amazing feedback. We're so happy that you had such a great experience and that you'd recommend us to friends and family - we couldn't ask for more! Have a lovely day 😊PropertyPal Mortgages Team
5/5
Great service
Marie, Owen and everyone we've had dealings with have been so helpful & informative when renewing our mortgage, our life insurance & wills. We had no idea but they have helped every step of the way. We would certainly recommend Peden Knowles to anyone. Thank you for everything
5/5
Best Experience
I recommend Property Pal Mortgages to any family and friends thinking of buying a house and applying for a mortgage. Team always keep you updated on progress through the online communication log so everyone knows what stage application is at which was particularly useful for me as can’t always access telephone calls at work . Ive tried individual brokers before but if they on holidays, absent etc then no-one else processing application so it gets delayed but Property Pal Mortgages always have a team following up questions and queries on applicants behalf to keep mortgage application progressing along. Highly recommended. Thankyou
Hi David, What a lovely review to receive! The team is delighted with your feedback. It really means so much that you would take the time to recommend us to your family and friends👏We look forward to helping you again in the future. Have a lovely weekend! PropertyPal Mortgages Team
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Tell us what you need and we'll put you in touch. Theresa Dunlop Properties LTD hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Belfast.