Every review we hold for the Belfast office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMakes setting up a mortgage so stress-free
Since buying my house, Peden Knowles has always been so helpful when it comes to renewing my fixed term and getting the best value for money
This renewal I dealt with Kathryn who kept me right and everything was so streamline that I didn't have to do anything
A few months before my renewal Peden Knowles reaches out to tell me it's coming up and that they have everything under control and will be in touch with the newest rates etc
Thank you for making one of the most complicated things in life be one of the most straightforward
Stephanie · 16 September 2026
★★★★★ 5/5
TrustpilotWe would highly recommend Peden Knowles…
We would highly recommend Peden Knowles to anyone looking for a mortgage advisor. The whole process was seamless from start to finish, and we always felt informed and supported throughout.
We were especially impressed with the excellent level of communication. We were added to a WhatsApp group with Owen and other members of the team, who kept us updated every step of the way. Whenever we had any questions, they responded quickly and were always happy to help, which made the entire process feel straightforward and stress-free.
We couldn’t recommend Peden Knowles highly enough. Thank you to Owen and the team for all your help in securing our mortgage offer!
Leah · 21 July 2026
★★★★★ 1/5
GoogleHad a terrible experience with this woman. Made me make an appointment without listening to the question I was asking... Then wouldn't listen when I attended the appt.... Didn't even get sitting down when she walked me back out the door.... Rude and unhelpful woman, wasted my time as well as her own. Awful attitude
EDIT - in response to your reply denying the existence of my appointment, I've added the email sent by Bronagh to confirm.
Zero false or malicious reports here Miss Dunlop.
Ais · 4 October 2026
Agent replied · 11 October 2026
We have noted your review although after investigation, We have
NO record of you having been in our office or any vist that matches your description. The situation you have described would never occur as we would never treat any customers in this way and pride ourselves as being a welcoming environment dedicated to helping people.
I have reported this as a false and malicious review.
I got this review removed for being false a year ago. Now 1 year later you have responsed with an email send by my office, this is send to everyone who rings for an appointment even if they cancel or dont show. Also Bronagh hasn't work in my office for 3 years. Please remove this false review.
Regards Theresa
★★★★★ 5/5
TrustpilotInsurance
I can’t recommend Marie at Peden Knowles highly enough. She made the whole process of getting my life insurance sorted feel easy and stress-free from start to finish.
Marie took the time to explain everything clearly, answered all of my questions patiently, and made sure I understood my options without ever making me feel pressured. Her friendly and professional approach gave me confidence that I was making the right decision.
Thanks to her help, I now have the peace of mind of knowing everything is in place for the future. If you’re thinking about sorting out your life insurance, I’d definitely recommend speaking with Marie.
Rachel · 16 June 2026
★★★★★ 5/5
TrustpilotKathryn at Peden Knowles - Mortgage Renewal
I recently worked with Kathryn at Peden Knowles on my mortgage renewal and couldn’t be more pleased with the experience. From the outset, she provided clear, well-informed advice that helped me understand all my options to help make the right decision. She was proactive and highly responsive throughout the process, keeping me regularly updated. What stood out most was her professionalism and attention to detail, combined with a genuinely supportive approach. It was clear she had my best interests in mind at every stage. I would highly recommend Kathryn to anyone looking for expert advice and a seamless mortgage renewal experience.
Eimear · 3 June 2026
★★★★★ 5/5
TrustpilotThis is our second time using Peden…
This is our second time using Peden Knowles for our house moves. Both times, we have been so impressed by the genuine investment they have in our situation. They are also brilliant at keeping us updated (even when there’s nothing to update - they’ll let us know that too so we aren’t left wondering!) and have been great at getting things moving along for us.
Thank you Owen, Ian, Marie and team!
Andrew · 21 April 2026
★★★★★ 5/5
TrustpilotMortgage Payments
Pedenknowles was first class to work with,we had nothing to do but listen to their advice Kathryn explain how we go about remortgaging.After a short and detailed explanation we were able to go ahead and set up our mortgage.
Thank you for your help.
Paul Kane.
PAUL · 5 August 2026
★★★★★ 5/5
TrustpilotKathryn and team are fantastic!
Kathryn and team are fantastic!
Excellent service from start to finish with my mortgage renewal. The team were friendly, professional and made the whole process simple and stress-free. They kept me informed throughout and were always happy to answer any questions. Would highly recommend!
Sinead · 11 August 2026
★★★★★ 5/5
GoogleTeresa is the most honest and professional financial advisor I have ever dealt with she looked after my mortgage changeover and got us the best deal. We didn't have to do a thing she done all the work it was so easy I really wish I had met her years ago. I will be going back to her with all my financial issues. She is such a an honest efficient person who knows everything you ask her. Also her lovely team that works with her they are great girls. I would highly recommend anyone to use her services.
Kathleen · 11 October 2025
★★★★★ 5/5
GoogleTheresa was highly recommended to me and honestly I could not be more delighted with the recommendation. I’ve had an extremely, long complicated process towards getting my house however, Theresa Dunlop Mortgages made it feel so smooth. I’ve worked with Theresa and company for over a year while trying to get sorted and she has went way over and beyond. Nothing ever too much. High level of communication between every step and nicest people to deal with. I will be using for all mortgage/insurance needs going forward. Highly recommend!
Rebecca · 11 October 2025
★★★★★ 5/5
GoogleTheresa had been recommended to me and so we chose her for buying our first house. Our house buying journey was not smooth sailing and during the time working with Theresa and her team we had a sale fall through after 6 months and then our mortgage expired on the 2nd house a few weeks before completion. Theresa & her team worked with us for 14 months through the whole journey and nothing was too much for them throughout. Theresa was very quick and efficient at applying for our mortgages, she explained everything and always tried to get us the best deal. The communication was brilliant, they rang us without prompts to keep us updated and always answered any questions we had quickly. Towards the end when things were very stressful due to needing a new mortgage for completion in under 2 weeks Theresa & team sorted this and were so helpful in contacting the bank on our behalf and pushing for things to be expedited so that we thankfully completed on time! Theresa and her team (especially Cassandra) were so professional, kind, helpful & supportive during the whole process and I would highly recommend them if you need a mortgage!
Ciara · 11 October 2025
★★★★★ 5/5
GoogleWe had an outstanding experience with Theresa Dunlop and her team. From start to finish, they were extremely professional, welcoming, and supportive throughout the entire mortgage process. A special mention to Cassandra, who was incredibly helpful and always on hand to answer any questions we had, nothing was ever too much trouble.
They made what can often be a stressful experience feel smooth and straightforward. Their knowledge and guidance gave us real peace of mind every step of the way. We’re very grateful for all their hard work and would highly recommend Theresa and her team to anyone looking for expert mortgage advice.
Michael · 11 October 2025
★★★★★ 5/5
GoogleAs a first-time buyer, I went to Theresa with plenty of questions about the process, timelines, requirements and costs involved.
Throughout the whole process, Theresa was professional, welcoming and always happy to answer any questions I had. With little experience of buying a property, I really appreciated how Theresa and her team took the time to explain everything clearly and made the process much easier to understand.
She also helped me with all the different insurance I needed, explaining the options clearly and helping me find cover that worked for me without going over budget.
I can’t thank Theresa enough for all her help and would highly recommend her, especially to anyone buying their first home.
Criomhthann · 6 October 2026
★★★★★ 5/5
TrustpilotKathryn was honestly amazing
Kathryn was honestly amazing! Offered advice in a clear, simply way and was so helpful and friendly. Will definitely be using her in the future. Thank you so much for making this process so simple and stress free!
Shannon · 4 August 2026
★★★★★ 5/5
GoogleI couldn’t recommend Theresa and her team highly enough. From the moment I walked through the door, they were absolutely fantastic. Everyone was incredibly friendly, professional and helpful, and they made what could have been a very stressful process feel straightforward and manageable.
Theresa took the time to explain everything clearly, answered every question I had, and was always available whenever I needed advice or reassurance. The whole team went above and beyond throughout the process and kept me informed every step of the way.
Most importantly, they helped us get our mortgage accepted, which was a massive relief and an incredibly exciting milestone for us. I genuinely don’t think the process would have been as smooth without their help and expertise.
A huge thank you to Theresa and all the staff for their hard work, patience and support. Fantastic service from start to finish. I wouldn’t hesitate to recommend them to anyone looking for a mortgage advisor!
Leo · 11 September 2026
★★★★★ 5/5
GoogleTheresa and her team have been nothing short of amazing in helping us secure our mortgage on our first home.
We couldn’t recommend her services more to anyone in a similar position and is looking for a mortgage advisor who is passionate, knowledgeable, experienced and most importantly very approachable.
My partner and I were not only impressed by her incredible knowledge and understanding of all of our questions and concerns but that she took the time to explain things in ways and circumstances that were applicable to us. This aspect had us feeling confident and comfortable in every decision we were making.
She and her team have been effectively communicating with us throughout our application process and have arranged multiple meetings to discuss next steps and how to best proceed that were suitable to us and fitted with our schedules.
Theresa has also been excellent in helping us to arrange our insurance policies and has been very supportive in providing additional advice whenever we have needed her.
From start to finish of this entire process we have been made to feel confident, assured and happy. This exceptional team has made what we thought was going to be a stressful and challenging process so smooth and easy, so much so that it has been so enjoyable every time we have met.
This was so important to us especially as this is such a massive milestone and achievement that we wanted to have a positive experience and I can say with absolute certainty that we have, all thanks to the hard work and efforts from Theresa and her team.
We cannot thank you enough for all your help, support and encouragement throughout this process!
⭐️⭐️⭐️⭐️⭐️!!
Orla · 11 September 2026
★★★★★ 5/5
GoogleTheresa and her team were absolutely fantastic. We can't thank them enough for everything they done to help us with our mortgage. Everything was plain sailing and were always there when questions needed answering nothing was ever to much for them. Theresa was able to sort all our insurances out etc inwhich made everything so much easier and stress free. Thanks so much for everything xx
Cliodhna · 11 October 2025
★★★★★ 5/5
TrustpilotI highly recommend Peden Knowles Financial.
I highly recommend Peden Knowles Financial. Owen was a huge help when I was buying my first house, guiding me through the mortgage process with ease and professionalism. Now, Owen and Kathryn are assisting with my remortgage, and I couldn't be more pleased with their service.
Aaron · 2 April 2026
★★★★★ 5/5
GoogleWe have worked with Theresa Dunlop who guided us through the process with professionalism, expertise, and reassurance every step of the way.
Theresa helped us secure the purchase of our forever home. Her knowledge and support were second to none. No matter what question we had, Theresa always had the answer and took the time to explain everything clearly, making what can be a stressful process feel so much easier.
Theresa has also helped us arrange our life insurance, ensuring we had the right cover and complete peace of mind. Her expertise across mortgages, insurance, and financial concerns is truly outstanding.
I cannot recommend Theresa highly enough. Whether you’re looking to remortgage, arrange insurance, buy a new home, or simply need advice when money worries creep up, there is no better person to have by your side. Thank you, Theresa, for all your help over the years.
Damian · 11 July 2026
★★★★★ 5/5
Google⭐️⭐️⭐️⭐️⭐️
Theresa was extremely helpful from start to finish, making the whole process smooth and easy to understand. The women working there were also really helpful and supportive, always ready to answer any questions we had, especially Coriona. As first time buyers we were nervous about the whole process but getting our mortgage was completely stress free with Theresa, Couldn’t recommend them enough!!
Naoimh · 11 October 2025
★★★★★ 5/5
TrustpilotI will highly recommend Owen and his team
Owen and his team were very friendly and helpful to me and were always available to answer any queries I had and provided me with reassurance when I was confused or worried about anything. I will highly recommend Peden Knowles to any of my friends and family.
Julie · 18 February 2026
★★★★★ 5/5
TrustpilotImpartial and helpful
Marie was really helpful and informative giving impartial advice. Fantastic customer service
Roxy · 9 October 2026
★★★★★ 5/5
GoogleI cannot rate Theresa and her staff highly enough from my first meeting where I was given great advice to building my credit score to securing my mortgage and getting me the best deal on life assurance. every interaction was friendly, Theresa breaks everything down for you to understand in simple English no bank jargon or finance terms to wrangle with. All transactions were smooth and seamless from start to finish 5⭐️⭐️⭐️⭐️⭐️
Martina · 11 July 2026
★★★★★ 5/5
TrustpilotPeden Knowles were amazing with us they…
Peden Knowles were amazing with us they are truly safe hands to be in . No fuss no nonsense just sound financial advice and excellent service .
Diane · 3 June 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.