Every review we hold for the Belfast office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe couldn’t believe how simple and…
We couldn’t believe how simple and straightforward the process was. We went from initial enquiry with PropertyPal Mortgages to receiving a mortgage offer in a matter of weeks. All it took was one hour-long appointment done online. Communication was constant and we never had to ask for an update. You couldn’t wish for a better service.
LR · 3 August 2020
Agent replied · 15 June 2024
We are so pleased we could make everything so simple and straightforward for you. We like to keep everyone in the loop so its all stress-free, so reviews like this make our day 😃We look forward to looking after your mortgage and protection needs long into the future.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
GoogleOutstanding customer service. Theresa has a really extensive knowledge of her profession. Efficiency is superb and she really goes over and beyond for her customers. Would highly recommend!!
Coletteoi8uy444rt4rt5yy6 · 27 August 2022
★★★★★ 5/5
TrustpilotBrilliant
PropertyPal have been brilliant to work with. The team are extremely professional and helpful, making the entire process very easy & stress free for myself. Laura in particular has been outstanding, going above and beyond through every step of the process, a real credit to PropertyPal. Thanks for everything, I'll be sure to recommend.
Eóin · 9 November 2020
Agent replied · 15 June 2024
Hi Eoin,Wow what a fantastic review!! 🥳Laura is thrilled with your comments and so pleased she was able to help you.We look forward to helping you long into the future with all your mortgage and protection needs and anyone you recommend to us.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotHighly recommend
I would highly recommend property pal mortgages to anyone looking to buy a property, I was a first time buyer so I was unsure about a lot of the process but the team made everything straight forward and answered any questions I had quickly, the whole process was also completely free which is great.
Tristan · 15 April 2024
★★★★★ 5/5
TrustpilotHighly Recommend!
As first time buyers we would highly recommend anyone to use propertypal mortgages. Our experience right from the start has been excellent. Laura and Nicole in particular who we were in contact with the most are a valuable asset to the team, they dealt with everything quickly and efficiently, Thank You!
Philip · 1 July 2021
Agent replied · 15 June 2024
Hi Philip, Thanks so much for deciding to use our services and for leaving us such wonderful feedback ❤️ We know the mortgage process can seem a little overwhelming but our team work really hard to make things as simple as possible and take away the confusion and stress that comes with buying a house for the first time. We wish you all the best in your new home - enjoy 🥳 PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotI can't express in words how great the…
I can't express in words how great the property pal team have been, they made the whole process seamless and were always there to answer any questions. A very impressive service from start to finish, we couldn't of asked for better! Cheery, helpful, friendly, we appreciate all your help and support this far!
Stuart · 25 January 2021
Agent replied · 15 June 2024
Hi Stuart,We are so happy we made the whole process seamless for you.We are always here to offer help and support so you can contact us anytime and we will be happy to help!Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotGreat service
Great service. Laura was brilliant
Victoria · 18 January 2021
Agent replied · 15 June 2024
Hi Victoria,Thank you for the 5* review.We think Laura is brilliant too 😃Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotBrilliant Service
Catherine and Bebhinn did a brilliant job helping us get our mortgage. Our situation was complicated but Catherine worked very hard to ensure we got there in the end. We are absolutely delighted to have our mortgage offer and we will definitely be using PropertyPal mortgages in the future.
Caroline · 4 November 2021
Agent replied · 15 June 2024
Hi Caroline, A big thanks for choosing us to secure your mortgage. We appreciate that everyone's situation is different and we will always do our best to get you the best offer, regardless of the circumstances. Catherine and Bebhinn are the best, thanks for your lovely words ❤️ If you need anything else, please do not hestitate to get in touch. PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotGreat service
Marie and team providing exceptional service as always.
Iain · 28 February 2024
★★★★★ 5/5
TrustpilotChoosing the right mortgage
Property pal representative on the phone Marie was very knowledgeable and helpful with choosing the best mortgage for myself. Many thanks 👍
Aaron · 15 February 2023
★★★★★ 5/5
TrustpilotEverything was explained clearly and…
Everything was explained clearly and carefully. As a 1st timer buyer they made sure i felt at ease and answered any questions i had.
Customer · 2 December 2022
★★★★★ 5/5
TrustpilotFANTASTIC Mortgage Service- 5 Stars…
Both Kathryn & Maire took the stress out of the whole process. Our remortgage wasn’t straight forward at all, but their professionalism and dedication meant we got everything sorted within a tight timeframe. We are both so thankful and grateful for their mortgage services! Thank you to all the team, it’s massively appreciated!!!!
Caolán · 3 April 2024
★★★★★ 5/5
TrustpilotBest Company By Far
This company really go the extra mile in securing you the best rates possible- and the communication is excellent - Top Ssrvice all in
Aine · 12 June 2025
★★★★★ 5/5
TrustpilotBrilliant Service Throughout!
Despite a long journey trying to find a home and dealing with numerous problems from the Bank and sellers, PropertyPal has been consistently excellent in their help with explaining what needs to be done and going above and beyond in helping to sort out any issues!
Sean · 11 January 2022
Agent replied · 15 June 2024
Hi Sean, Thanks for taking the time to leave us a 5* review. Our team really try to go beyond in securing the best deal and ensuring you are kept informed throughout the process. Enjoy your new home 🏡PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotFirst Class Service
Fantastic service all round- friendly, prompt and efficient, saving myself a lot of hassle. Couldn’t ask for better.
Úna · 7 August 2025
★★★★★ 5/5
GoogleWould definitely recommend Theresa Dunlop,herself and her colleagues have been a pleasure to deal with,very professional and so helpful,have updated me regularly throughout the process ,so if your in need of mortgage advise ,or insurance call in and see Theresa
Jay · 20 October 2024
★★★★★ 5/5
TrustpilotShea was very helpful at getting me a…
Shea was very helpful at getting me a great deal. Providing all relevant info and being supportive throughout the process.
Customer · 25 January 2023
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Correspondence was always very friendly and helpful.
Sharon · 7 August 2017
Agent replied · 15 June 2024
Hi Sharon, Thank you for giving your feedback on our service.We are so pleased to hear your kind words. We'll look forward to talking come renewal time!Regards, PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotEverything was made very easy through a…
Everything was made very easy through a tricky enough process, very personal service from all those who helped along the way.
Paul · 12 December 2022
★★★★★ 5/5
TrustpilotShea was lovely
Shea was lovely, honest and overall a great experience - made the process as simple and straightforward as it could be
Carlo · 12 December 2022
★★★★★ 5/5
TrustpilotFirst time buyer
As a first time buyer I found propertypal mortgages extremely helpful, they were always quick to answer any queries I had and made the process so much easier than I thought it was going to be. Thank you propertypal mortgages for all your help .
Paul · 6 December 2021
Agent replied · 15 June 2024
Hi Paul, Thanks so much for the kind words. We specialise in helping first-time buyers get onto the property ladder so your positive feedback means alot to usIt's reassuring to hear that you found our service helpful and quick. It's what we strive to do 🥳 Best wishes in your new home 🥂 PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotAs first time buyers PropertyPal…
As first time buyers PropertyPal mortgages helped us tremendously throughtout the whole process, brilliant service from a great team of people, always keeping us updated and answering any questions we had without hesitation, Kathryn and matthew were great to deal with and i will definately keep using them in the future and recommend them to anyone
Aaron · 14 April 2018
Agent replied · 15 June 2024
Hi Aaron,Thank you so much for your review, we are so pleased you had such a good experience with us and look forward to working with anyone you recommend to us.Hope you are very happy in your new home!Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotGreat service for our renewal
Great service for our renewal. We used propertypal the first time we applied for a mortgage and they were great, but this time for the renewal, especially during covid times they were amazing. Everything done over the phone and online at times that suited us. Highly recommend them
Mark · 11 May 2021
Agent replied · 15 June 2024
Hi Mark, Thanks so much for your 5* review. It means a lot that you decided to come back to us for your renewal - we must be doing something right 😉Have a wonderful day and thanks again. PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotThe service was absolutely fantastic…
The service was absolutely fantastic and they couldnt be more helpful. Catherine was especially attentive and pleasant to deal with.
Louis · 6 January 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
