Trusted Agent profile · Belfast
★★★★★
156 reviews across 1 platform
525 Lisburn Road, Belfast, BT9 7GQ
Simon Brien Residential (South Belfast)'s office in Belfast, at 525 Lisburn Road, is rated 4.1 out of 5 across 156 reviews on 1 platform, including 156 Google reviews rated 4.1.
Every review we hold for the Belfast office, from every platform, shown as written. First names only.
5/5
GoogleThe team at Simon Brien were amazing. From the viewing to moving in they couldn't have been more helpful and even since then they're just at the end of the phone or mail for any queries. Karen our property manager is fantastic, we've settled in so quickly and absolutely love it. I highly recommend them for anyone looking to rent.
5/5
GoogleThe team at Simon Brien were a great help on my current job - we rented an apartment and they were able to meet our needs in having a contract shorter than 1 year, any issues we had were dealt with in a timely manner and they carried a very professional manner across all contact. We're flexible with what we needed (in terms of start dates/ end dates). Would highly recommend!
1/5
GoogleTerrible service. We’ve been trying to arrange property viewings through this estate agents for over a week. It takes them days to respond by email and by that time their reply is: “Sorry our bookings are full on that date.” ...Were they full 4 DAYS AGO when we first contacted you..?? They seem extremely unprofessional and we will definitely be avoiding this agency in future.
1/5
GoogleI bought house from Simon Brian. This is new house and they didn't tell about standards. New house don't have TV WALL MOUNT PLACE and no USB plugs. Now customers are expecting these are standards. For Upgrades also only 3 different items (3 different carpets and 3 different kitchen tops) and no one is good looking. It should be customer choice instead of agent choice...
4/5
GoogleJennifer and Martin were very helpful with my apartment rental, got what I was looking for very quickly and efficiently. All good!
1/5
GoogleBe careful with this company, they are very dodgy, we submitted the application and no reply for 3 days. When we called Lee said that the landlord was considering all the applications. We will have a reply in 24 h. It was stinking already, …
5/5
GoogleMartin Extremely professional and responded to all my queries with a lot patience. He handed over the apartment as per the commitment and gave all the required instructions to settle quickly. Thanks again Martin and Team at Simon Brien :) Highly recommended to everyone looking for House letting services in Belfast.
5/5
GoogleVery good service. Phillip has been very helpful with any problems I’ve had with the apartment.
5/5
GoogleGreat company to deal with, Thomas was especially helpful and I highly recommend them to anyone
5/5
GoogleExcellent service recently, particularly from Claire Dobbin who is responsive, professional and a pleasure to work withPositiveResponsiveness, Professionalism
Thanks David, we really appreciate your review and will pass on your kind words to Claire
5/5
GoogleOne of the finest and best agents in Belfast, they are really professional in the lettings business, I recently finished the process of moving in and Lee from Belfast office is handling it really decent and nice, Appreciate your help Lee..!!
5/5
GoogleGreat service and great staff. Special thanks to Rory and the Property Management department
5/5
GoogleWe have been very happy as tenants under Simon Brien Residential. They have attended to our concerns with courtesy and any needed repairs to the property were carried out promptly and professionally. Also the property management team were quick to respond to our needs and provide us with excellent service and support throughout our tenancy. Geoff, Heather and Karen Elliott
1/5
GoogleRotten people to the core! Property management are never available and ignorant when you eventually get through. They speak to you like you are nothing and they do nothing. Emails and messages are ignored, rude unprofessional people, and Susan the accounts manager needs sacked for the way she spoke to my son, avoid avoid avoid.
1/5
GoogleIt is very suspicious how almost every 5 star reviewer has only one review and this review is of Simon Brien and how they follow the same format and name drop!! Anyways writing this on behalf of a friend - terrible company, zero ethos, ethically questionable. AVOID AT ALL COSTS.
5/5
GoogleBest service on this road today Made feel very welcome Not judged by my attire Not looked down on BIG MISTAKE BY OTHERS ON THIS ROAD When I am ready to sell this is the place I will be going to thank you very much to the lovely girl at the main desk. CP
5/5
GoogleI used Jennifer at Simon Brien to rent my current home. From day one she has been super helpful, friendly and patient with us. She always provided us with excellent customer service and helped us with any issues that arose during the letting process as well as throughout the tenancy. I would highly recommend.
5/5
GoogleI want to highly recommend the services of Rory Gibson. Thinking of letting your property ?... then look no further than Rory and you can rest assured it is in safe hands. Nothing is too much trouble and I cannot commend his contribution to my experience as a landlord highly enough.
5/5
GoogleThe Team at Simon Brien have been very helpful throughout the letting process. They go the extra mile to make the process as easy as possible on the leasee. My most recent experience was managed expertly from start to finish by Rory Gibson. You're in good hands with Simon Brien.
5/5
GoogleSimon Brien handled both the sale of our house, and purchase of our new house. We would definitely recommend based on our experience. Great communication from the teams, very friendly and helpful.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleOur entire experience with Simon Brien Residential has been positive to say the very least. We cannot praise their service highly enough, it is simply incomparable to other companies we have had experience with in the past, we have no hesitation issuing a whole hearted recommendation to any potential clients.
5/5
GoogleI have been dealing with Simon O Brien for over 5 Years and would highly recommend. Really great staff, I deal directly with Rory Gibson as a point of contact and he provides Great customer service and is always efficient when dealing with any queries may have.
4/5
GoogleIt took a while for the paperwork to get moving at the start but once we moved in everything was smooth sailing with Simon Brien. Rory in particular is so helpful and considerate. Any maintenance jobs are dealt with efficiently and quickly. Very friendly and professional service.
5/5
GoogleI'm super impressed with the quality of managing our apartments. They know the market and are in quick contact if anything important arises. I would recommend without a doubt - they found tenants extremely quick and ensured a quick turn around to minimize loss of rental income.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Simon Brien Residential (South Belfast)'s Belfast office has 156 reviews across 1 platform: 156 on Google.
Simon Brien Residential (South Belfast) Belfast is rated 4.1 out of 5 across all 156 reviews, and 4.1 out of 5 on Google from 156 reviews.
Simon Brien Residential (South Belfast) Belfast, 525 Lisburn Road, Belfast, BT9 7GQ.
