Every review we hold for the Belfast office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotLiterally the worst experience ever
Literally the worst experience ever. Unfortunately can not give 0*From lettings office to customer relations department.
James · 22 August 2019
Agent replied · 17 June 2024
Hi James - could you provide me with some more details so I can understand what has happened? Thanks
★★★★★ 1/5
TrustpilotTerrible company
Terrible company - the service is the worst I have experienced ever in renting. They pass blame for problems with residence and don't fix them. No care for customers and they lie.
Franc · 3 November 2022
★★★★★ 5/5
TrustpilotKeep up the great work...
Reeds Rains have been very professional , helpful and positive in their approach and support ...well done and thanks. They have kept us well informed with prompt communications and updates - Rob
Robert · 2 November 2022
★★★★★ 5/5
TrustpilotTony Singh at the Cheadle Branch
Tony Singh at the Cheadle, Stockport branch has been amazing! Viewed a property, not even 24 hrs later he got me accepted by the landlord and all documentation sent over to apply! Fingers crossed everything goes smoothly. Thanks !
Sarah · 8 December 2021
★★★★★ 1/5
TrustpilotThe worst letting agents I have ever…
The worst letting agents I have ever dealt with. Repairs just go untouched for months because "The landlord refuses to do them". Staff at the local office are pleasant enough but they really shouldn't allow a landlord like this to let properties through them knowing what she is like.
Chris · 30 January 2019
★★★★★ 5/5
TrustpilotEfficient and speedy service
Efficient and speedy service. Friendly staff.
Pauline · 6 August 2024
★★★★★ 1/5
TrustpilotThis company are crap
This company are crap. I have been without hot water for two months and they have done nothing about it. Called today and just got the run around. Avoid at all costs.
Phil · 28 October 2022
★★★★★ 5/5
TrustpilotOne month ago rented a flat from them
One month ago rented a flat from them. One of the best experience ever had no hassle of appointments or meetings. Everything settled over the emails and got my flat sorted in a professional manners
MH · 18 June 2022
★★★★★ 5/5
GoogleI would definitely recommend Reeds Rains, Ormeau - Naoimh especially provided a very professional service when letting out a property. She keeps me informed at all times and is always on hand for any questions.
Shaun · 17 June 2022
★★★★★ 5/5
Trustpilot5 star
I would just like to thank you and the ladies in the office for all your help in buying the property. We are all settled in and would like to say thank you. You supplied a 5* service and kept me calm through this very stressful time.
Claire · 28 October 2019
★★★★★ 5/5
TrustpilotHouse sale
Very helpful and friendly
Mr · 29 August 2024
★★★★★ 5/5
TrustpilotBest agency
Best customer service
Elizabeth · 11 September 2024
★★★★★ 5/5
GoogleI found staff very friendly to deal with and whoever I spoke to were very quick and efficient at getting back to me. Really happy with the level of service we received and would highly recommend Reeds Rains to anyone needing an estate agent.Thank you for a great experience.
Kirsty · 18 June 2018
★★★★★ 5/5
TrustpilotGreat Service
We had the pleasure to have Niamh help us out with everything. She managed to sort everything out for us very quickly and responded to any questions/queries we had rapidly with no hesitation. Overall just great service!
Natalia · 5 February 2022
★★★★★ 5/5
TrustpilotWhickham, Gateshead were great!!!
We were well looked after by the staff at Whickham, Gateshead during our recent sale and purchase. Always made welcome and sound advice from all. We were happy with the value placed by Hazel, after other estate agents placed a much lower value. Thanks very much!! Ian and Lindsay
Ian · 17 May 2018
★★★★★ 5/5
TrustpilotGuided expertly through the process of…
Guided expertly through the process of selling our home by dedicated, friendly, helpful staff. Informed daily at all stages of where we were at. Couldn’t recommend them enough.
Customer · 14 February 2023
★★★★★ 5/5
GoogleVery good service and support throughout the process. Recommended.
Michael · 26 May 2024
★★★★★ 5/5
GoogleUsed Reeds Raine to secure rental tenants. Niamh provided a professional service with excellent communication and addressed all queries quickly and efficiently. Would recommend.
Nigel · 17 June 2023
★★★★★ 5/5
GoogleGreat team of people with so much experience! Made the process of selling our home so easy! Marketed the house so well it sold in 8 days for a lovely chunk over the asking price! If you need to sell your house don’t look past Reeds Rains!
William · 18 June 2019
★★★★★ 5/5
TrustpilotDefinitely 5 stars!
Definitely 5 stars!Very friendly staff.Thank you all for your hard work selling my home.
Lyubov · 19 November 2019
Agent replied · 17 June 2024
Hello - Thank you for your kind review, we will be sure to pass on the good words.Many thanks,Reeds Rains
★★★★★ 1/5
TrustpilotUpon property check
Upon property check, the estate agent was touching my towels on rack.
Verunka · 23 March 2024
★★★★★ 1/5
TrustpilotRequested a valuation on 2 occasions. Still waiting for contact
Requested by email for a valuation of my property on 2 occasions. Received confirmation somebody would call to arrange a time to suit.However ,no body called or got intouch after over a week.Lost trust to sell with reads rains due to lack of communication.I have used another agent.
Benji · 30 October 2018
★★★★★ 5/5
TrustpilotCan't praise enough
Had my property on market with purple bricks for six months and not a sausage. Put Reeds Rains on to it and within 3 weeks it was sold for more than purple bricks wanted me to market it for. Worth the extra fees! They actually work for you. Well done.
Dorothy · 26 September 2016
★★★★★ 5/5
TrustpilotReeds rains
Very professional speedy service always answers quickly I’d never use anyone else highly recommended
Christine · 1 November 2019
Agent replied · 17 June 2024
Hello Christine - Thank you for your great review!Many thanks,Reeds Rains
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