Reeds Rains (Ormeau) reviews in Belfast

★★★★★ 1/5

Trustpilot

Very sharp and dodgy sales tactics

Very sharp and dodgy sales tactics, abrupt and surly, not convinced they pass on accurate information to thier clients, are they trying to maipulate sellers and buyers for thier own selfish reasons, another case why estate agents need to be regulated.

Lee · 2 December 2020

★★★★★ 5/5

Trustpilot

Friendly and quick replies

I dealt with Sarah at the Woodseats, Sheffield branch. She was very friendly and responded to emails and calls quickly - which is exactly what you want from a letting agent!

Alastair · 4 April 2018

★★★★★ 5/5

Google

A terrific and hassle free purchase experience in the capable hands of Alan. His communication was excellent and friendly approach was much appreciated. Can't recommend Reed Rains highly enough.

Stuart · 18 June 2019

★★★★★ 5/5

Trustpilot

Purchasing made easy

I recently purchased a property through reed rains. I wasnt in a hurry to purchase and the staff didn’t rush me, let me view the property when I wanted to (several times ) and guided me through the purchasing process at my pace. Overall the staff were experienced, professional and very friendly throughout. Special thanks to manager Sue. Ben and Grace. You are all a credit to the company and thank you all. Keep up the good work.

Anita · 5 November 2018

★★★★★ 5/5

Trustpilot

Very good

Very good, been hard trying to rent due to COVID but St. Helens reeds rains have been amazing thanks to Ellie Wilson!

Ellie · 8 July 2021

★★★★★ 1/5

Trustpilot

Appalling.

When moving in the house was damp and dirty, stains and dirt over most surfaces dispute being told it would be fixed.Repeated complaints of damp were made and ignored. Only when environmental health and citizens advice were contacted did reeds bother to do anything. The only thing they did was harass the tenant. Not make any repairs.On leaving, reeds rains continued to harass the tenant and demanded payment for cleaning, despite cleaning being done by the tenant and the dirty state it was leased in.You will not get a straight answer out of them.I could not recommend them less.

Rebecca · 17 September 2016

★★★★★ 5/5

Trustpilot

Tom and Derry was very helpful

Tom and Derry was very helpful, any questions we asked was dealt with very promptly, great service and very friendly and professional.

Robert · 6 July 2021

★★★★★ 1/5

Trustpilot

Rental. Severe damp, mildew and mould.

I had the misfortune to use this company. Issues immediately with damp in the property which were repeatedly flagged up and not resolved. The conditions lead to wardrobes and desks being thrown out due to mould damage, mildew and spores on my sofa and mattress, and increased asthma symptoms. All of this was told to the company, merely to be told move furniture further away from the walls. As though 5 inches away was not enough. Walls and wood furniture were bleached fully once a week by myself but merely masked the issue and didn't treat it.Despite citizens advice, and a member of staff at reeds, saying this is unacceptable conditions and a breach of contract, the repairs were still not made. Staff that don't listen or resolve issues, shocking.As well as these awful conditions, dispute has been made over the return of the deposit. How this company is still running is an amazement. I have heard multiple stories so similar to this and yet no improvements.

Rebecca · 16 August 2016

★★★★★ 5/5

Google

We've been dealing with Naoimh for a few years now. She's always so helpful and has guided us through the whole rental process. Always follows up and keeps us fully informed. She has a very pleasant and friendly way with her. Reeds services a definitely good value and high quality.

Jo · 20 September 2023

★★★★★ 5/5

Trustpilot

A big thank you to Stephen Lennox and…

A big thank you to Stephen Lennox and the team at the Widnes branch - fantastic service !

Fiona · 14 February 2022

★★★★★ 5/5

Google

I want to Thank Alan at Reeds Rains for his fantastic and prompt service in renting out my apartment. Everything was seemless and I couldn't recommend Alan and Reeds anymore.

Michael · 18 June 2018

★★★★★ 5/5

Trustpilot

Brilliant!

This is the Hebden Bridge I am talking about, the Staff have been nothing but determined, understandable and what’s more really pleasant always. I have had 6 houses all different area (not mine!) and they have done nothing but their best. By the way they’ve all been sold!

Mrs · 31 October 2023

★★★★★ 5/5

Trustpilot

Top marks for the selling of my…

Top marks for the selling of my property. You have been on the ball with every detail keeping me informed at all timesThank you so much for making life easy

Customer · 14 August 2022

★★★★★ 1/5

Trustpilot

DO NOT USE!!!!

DO NOT USE!!!!13 WEEKS NOW AND STILL NO WORKING SHOWER!! ALL MY CALLS AND EMAILS COMPLETELY IGNORED!! REEDS RAINS CHESTER ARE THE WORST! DEAN VIAN AND MICHEAL FELLOWS ARE LIARS, UNPROFESSIONAL AND INCAPABLE OF DOING THEIR JOBS.

Jennafer · 5 August 2021

★★★★★ 4/5

Google

Good, Grainne Reihill was helpful.

Mark · 17 June 2023

★★★★★ 5/5

Trustpilot

Alan and Pat at Reeds Rains have been…

Alan and Pat at Reeds Rains have been an absolute pleasure to work with. Very professional, trustworthy and personable. I would highly recommend selling or letting your property through them.

Customer · 27 July 2022

★★★★★ 5/5

Trustpilot

We have rented our property through …

We have rented our property through Reeds Rains Formby. The whole process was brilliant from start to finish, the branch manager Emily was really helpful throughout. Cannot recommend them enough.

Simon · 27 November 2017

★★★★★ 5/5

Trustpilot

Reed Rains Eastwood

I wanted to rent a house managed by Reed Rains Eastwood.Nothing was too much trouble for them.Absolutely brilliant from start to completion!It was a very difficult and stressful situation for us, which was handled withprofessionalism and kindness.Our thanks to the girls at Eastwood!Phil and Claire

Philip · 22 August 2018

★★★★★ 5/5

Google

The team are brilliant - lovely to work with as they will help at every opportunity and also were very patient and understanding in the entire buying process. An honest team of great Estate Agents!PositiveResponsiveness, Quality, Professionalism

Susannah · 17 June 2021

★★★★★ 5/5

Trustpilot

As a landlord I have used Reads Rains a…

As a landlord I have used Reads Rains a number of times over the year’s and have always found them to be efficient, transparent and friendly. I would not hesitate to recommend them to anyone looking for this service in the Ashton-Under-Lyne area.

Mr · 18 September 2019

★★★★★ 5/5

Trustpilot

the quality of service offered by all…

the quality of service offered by all the girls at the guisbrough branch. has been outstanding cathy ruth shaun and zeeta really go the extra mile and we will miss their friendly but professional chats. we have bought and sold many houses and never experienced such efficiency and warmth. we strongly recommend their expertise to any one . a big thank you from doug and vicki at saltburn

Douglas · 17 August 2021

★★★★★ 2/5

Trustpilot

Unprofessional service

Arranged to have an house valued they arranged an appointemnt and time, then confirmed it.waited in and no one turned up. I rang the Ossett branch who had arranged it all and they did not have my appointment in the diary, the woman who answered the phone on Saturday morning was also very unprofessional . As they say first impressions count and in this case it was not very good. Went with another more professional company

Des · 18 February 2019

★★★★★ 5/5

Trustpilot

House Valuation

Jonjo came to our property to advise on an appropriate valuation for a future sale and to help advise our bank for remortgaging purposes. He was punctual, friendly and his expertise of the local area, combined with our property meant that we got a realistic valuation of our house in its current condition. This information has been very helpful in terms of future planning and we would like to thank Reeds Rains for their help.

Jack · 7 August 2019

★★★★★ 5/5

Trustpilot

The Reddish branch are a fantastic…

The Reddish branch are a fantastic team, really do go to extra mile to sell your house. They are friendly helpful and professional knew the answer to all our questions. They kept us informed with everything that was happening at every stage and we're always at the end of the phone.

Abc · 18 July 2023