Trusted Agent profile · Belfast
★★★★★
2,426 reviews across 2 platforms
Somerset House, Belfast, BT7 2FZ
Part of Reeds Rains Favsco NI, see every office.
Reeds's office in Belfast, at Somerset House, is rated 3.9 out of 5 across 2,426 reviews on two platforms, including 427 Google reviews rated 4.9.
Every review we hold for the Belfast office, from every platform, shown as written. First names only.
5/5
GoogleJust got out keys for our new place today after Naoimh took us through the whole process from viewing to finalising. Very pleased with the whole process it was easy and quick and couldn’t of asked for a better person to help is through it all! 😊PositiveProfessionalism
Thanks Lauren, best of luck in your new home. Team RR
5/5
GoogleWould highly recommend Reeds Rains for selling any property. Grainne in particular was highly experienced, extremely helpful, and always give a lot of advice and timely feedback. All my queries/questions were answered very quickly and I was kept informed throughout the process. I ended up with multiple offers on my property, and they made the entire process straightforward until sale was completed. Couldn't be happier with the customer service from Reeds Rains - Thank you for all your help!
5/5
TrustpilotGreat customer service.
Great customer service.Ross and Abbie sold my property within 14 days. Fantastic customer experience
Thank you for the wonderful feedback! We're delighted Ross and Abbie were able to sell your property so quickly. Fantastic to hear you had a great experience!
1/5
TrustpilotShambolic excuse for an agent
Shambolic excuse for an agent. Don’t understand why anyone uses them. Fail to return deposits within legislated time period always excuses staff on holiday or sick. Just speak B/S when called all about keeping money in the bank.
Hi Martin,We apologize for any inconvenience you may have experienced with our services. We take customer feedback seriously and strive to provide the best possible service.I have sent a request for more information so that I can look into this matter further. The request will come from Trustpilot.Regards,Reeds Rains
5/5
TrustpilotHighly recommended 👏 very professional
Highly recommended 👏 very professionalRebecca and all the team from Castleford branch
Thank you for your kind words and for taking the time to share your positive experience. We're delighted to hear that you found our team professional and helpful.
5/5
TrustpilotAlex visakan
Dear Team, Well Done to all for your Hardwork During the Difficult time. keep up the good work.I will Recommend Your Services to Others,Thanks for your help/Advise in this Matter once Again.Special thanks to Office Manager MR. BeneardGod BlessAlex
5/5
TrustpilotReeds Rains Congleton
We used the team at Congleton for our house move and they were nothing but amazing. From start to finish, rang us when they said they would. Everyone we dealt with there were great especially Victoria.
5/5
TrustpilotLovely team and experience!
We bought our first home through the Stockton branch. Amy, Sue and the team have been brilliant, they were happy to answer and follow up any questions we had and nothing was too much trouble. Thank you! :)Claire & Chris
5/5
GoogleBought a house through this estate agent. Alan and his team are very friendly and helpful throughout the process. We can highly recommend him. He is always helpful if we had any questions and got back to us with answers quickly.
5/5
GoogleExcellent experience and service with Naoimh who helped let my property. Naoimh was extremely professional, helpful and her attention to detail was much appreciated. I would highly recommend Naoimh for her property services.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotGreat service
No problems from booking the valuation to finding a buyer .
Thank you for your kind words. We are delighted to hear that you had a positive experience with our services. We appreciate your business and hope to be of service to you again in the future.
5/5
TrustpilotKeep you updated throughout friendly…
Keep you updated throughout friendly and pleasant staff, easy to contact.
Thank you for your kind words :)
5/5
TrustpilotREEDS RAINS MACCLESFIELD BRANCH
In the last six months, I have rented and sold a property through Reeds Rains in Macclesfield and I feel that they are the best agent in the area bar none!They are proactive, highly proficient, friendly and will go the extra mile to provide the best service. Special mention must go to James, Zoe, Jaya and Sue who form the excellent sales team who have gone the extra mile to get the best price possible for my property - giving regular feedback and negotiating offers effectively. I would highly recommend the team to anybody looking to sell or rent property.
5/5
TrustpilotReeds Rains - St Helens TEN STARS🌟
Cannot recommend them enough! From start to finish I was completely looked after. Do not listen to other reviews do your research into the agent you use! Do not I repeat DO NOT be fooled with lower fees. You pay for what you get! I've had local agents trying to undervalue my house for tens of thousands of pounds cheaper because they will sell it to their mate or know an investor buying up all the property and wanted me to put it on low to get me a sale. not here. They work for you to get you the best price and offer the best customer service. I was updated regularly, and achieved OVER the asking price. Thank you for all your hard work. Ben ( on behalf of my mum and dad )
5/5
TrustpilotMark and his team in Wilmslow are excellent
Mark and his team in Wilmslow are excellent, professional, pro-active and responsive. They kept us updated, did brilliant photos and sold our house in under 2 months. Best estate agents I have used. Knock spots off others.
5/5
TrustpilotExcellent - highly recommend
I used the Evesham, Worcestershire branch for the recent sale of a property in August 2020. Jeremy and the team were excellent - they operated with integrity, enthusiasm and superb knowledge of the local market. Would highly recommend. James C.
5/5
TrustpilotWe have recently taken on a rental…
We have recently taken on a rental property through Reeds Rains in Durham,Paige Hutton was an absolute superstar she helped us with every step nothing is a problem to her she is an absolute credit to the company thanks again Paige would highly recommend her.
1/5
TrustpilotNorthwich Branch DO NOT DEAL WITH.
I was dealing with Northwich Branch but never again when people say don't trust estate agents they are right the staff at this branch are two faced they tell you yes we do this and the minute your out of the door they have stabbed you in the back.I do not recommend this branch and it's staff at all.
Hi Shah - are you able to give me any more information so I can raise with the branch? Thanks
5/5
TrustpilotGreat service and support all the way…
Great service and support all the way through. Thank you
We're thrilled to hear about your positive experience. It's wonderful to know our service and support met your expectations.
5/5
TrustpilotGreat professional service from Reeds…
Great professional service from Reeds Rains. The staff very helpful and friendly.
5/5
TrustpilotHyde Branch: Fantastic
RR were the EA for our onwards purchase.Wendy and Gaynor were great, they handled our case with diligence and made us feel very valued. They were always extremely quick to act on requests.Would happily recommend them.
5/5
TrustpilotReed Reins Rhyl
I cannt thank Reed Reins enough, they gave been so calm, considerate and professional through what has been a very long winded process.I would definitely use them again amd none of them can be faulted.
5/5
TrustpilotVery good service very pleased with…
Very good service very pleased with whole experience staff is lovely
Thank you for your kind words. We're delighted to hear you had a positive experience with our staff.
4/5
TrustpilotWe had one or two earlier issues trying…
We had one or two earlier issues trying to get the fuse cupboard in our house fixed, but I don't think Reeds Rains can really be blamed for those - the lettings team by and large were easy to reach and did make an effort to reach out to us to check our issues were resolved. Unfortunately, it did take a fair few calls to finally get the cupboard fixed, as there seemed to be a lapse in communication somewhere between ourselves, Reeds Rains and the individual they were asking to come and carry out the repairs.Overall, good service, helpful staff, just requiring an occasional chase-up
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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