Trusted Agent profile Β· Belfast

Property People Belfast reviews

4.1

β˜…β˜…β˜…β˜…β˜… Great

186 reviews across 1 platform

223 Antrim Road, Belfast, BT15 2GY

Property People's office in Belfast, at 223 Antrim Road, is rated 4.1 out of 5 across 186 reviews on 1 platform, including 186 Google reviews rated 4.1.

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4.1 / 5

186

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Belfast office, from every platform, shown as written. First names only.

1/5

Google

Rebecca was rude and unprofessional on the phone. Try being nice next timeNegativeQuality, Professionalism

Harry Β· 16 June 2021

Agent replied Β· 15 June 2024

Hi Harry, My name is Colin Moran, I am one of the company directors. I believe you enquired about one of our rental properties for you and some friends. My colleague Delia explained that his property was unsuitable as it has not got a house of multiple occupancy license. Before we could offer you any alternatives you stated you did not understand this and hung up the phone. Perhaps your line dropped. Had you have remained on the line we have a large number of alternative properties that would be suitable. If you would like to get back in touch we can see if we have anything to suit your needs. I'm sorry you feel that this was in any way rude but I'm sure you understand we must keep within the legal framework.

5/5

Google

He is so helpful and kind.

Rawaz Β· 16 March 2026

5/5

Google

Lovely, helpful staff. Extremely efficient. A special thanks to Delia for all her help with the letting process.

Paula Β· 17 June 2019

Agent replied Β· 15 June 2024

Thanks Paulafor the great review. I'm glad you enjoyed your experience with Property People.

5/5

Google

Fantastic experience from start to finish. All can be done electronically, but personally preferred to sign the final agreement in person. The staff at the north and west office were excellent and Delia and Adrian in particular went above and beyond their jobs. I've had a number of letting agencies in the past and property people ni are by far the best around. Highly recommended!

Chris Β· 17 June 2019

Agent replied Β· 15 June 2024

Thanks Chris for the great review. I'm glad you enjoyed your experience with Property People.

2/5

Google

Going to finish just 3 months tenancy with propertypeople. Had to live without a washing machine for about two weeks so far. The problem is a faulty start switch which got jammed 3 times so far and no one knows a permanent solution for this. It takes many days for the engineer to come and adjust the switch, thanks to the preprogrammed reason COVID. Thanks for attending the problem of falling tiles within the shower unit after two weeks and in good condition.

Joby Β· 16 June 2022

5/5

Google

Faultless service from start to finish.

Michael Β· 16 January 2026

5/5

Google

I'm very proud of you keep up the hard work πŸ’ͺ …

Abdul Β· 16 November 2025

5/5

Google

Great company and sorted out housing for me very quickly and easily. Daniel from the South Belfast office really helped us and went above and beyond to get us viewing and into the property ASAP with no hiccups. We wanted some stuff removed also and Daniel sorted it within a few days.

B Β· 16 June 2021

Agent replied Β· 15 June 2024

Thank you for the 5 star review! Great to hear this feed back

5/5

Google

The experience using Property People was far superior than any other estate agents that I had used before. They had the most professional and friendly staff. The media/advert was much better than my past experiences and was the reason I chose Property People. The video and photos were top tier.

Ryan Β· 27 June 2024

5/5

Google

Property people where a fantastic letting agent. I had various issues with the LL but never PP. They always did everything they could to help me. The staff where all so nice and professional. They made everything so simple and acted on everything in a timely manner.

Smile Β· 12 August 2024

5/5

Google

I am very much delighted to recommend Property People, especially for those who are new to the place. I was running on a tight schedule and I had to find a room and move in ASAP. When I checked online, the rooms provided by the Property People drew my attention. Their website is pretty much attractive and the application procedure is quite simple. Their professionalism, response and timely completion of all paperwork really surprised me. I am totally satisfied with the hassle-free service provided by the Property People.PositiveResponsiveness, Professionalism

Allen Β· 16 June 2021

5/5

Google

I'm a contractor with the South Belfast branch. Great company and easy to work with. Worth mentioning Daniel for all his hard work, makes any issues that pop up a breeze and goes above and beyond to sort said issues and make sure we're paid on time.

Frank Β· 16 June 2021

Agent replied Β· 15 June 2024

Thank you for the 5 star review! Great to hear this feed back

5/5

Google

I am in the process of selling. I went with Property People as their brand is very high class. We had been recommended to use Allison Steenson within Propery People. As her service is above all. She carried out all viewings on our property taking the stress away from us. I would recommend Property People and Allison in the future 5 🌟

Stuart Β· 16 June 2023

5/5

Google

Delia in the North Belfast office really is an asset to the company, she was more than helpful, pleasant and professional and went over and above what I would have expected. Can't thank her enough for all her hard work in getting the sale through to completion, great job Delia!

Simone Β· 17 June 2019

Agent replied Β· 15 June 2024

Thanks for the great review. I'm glad you enjoyed your experience with Property People.

5/5

Google

Anyone and everyone that has the sense about them will go with property people!! The amount of effort that Delia in particular went to to get us a house that suited our preferences perfectly. The professionalism and friendliness that we experienced was on a different level than any other letting agency we have been with. It was an absolute pleasure dealing with you guys, thank you so much again!! ❀️PositiveResponsiveness, Quality, Professionalism, Value

M Β· 27 August 2021

5/5

Google

Very nice staff, helpful and always let me know what the property's staus was - very good at communicating between the seller and I.

Gee Β· 22 February 2025

1/5

Google

Don’t waste your time. I’ve taken time off work on 2 occasions now to do viewings with Property People. They left me on read when I was at the property waiting then lied about waiting outside for me. Complete time wasters!

Gillian Β· 16 June 2021

Agent replied Β· 15 June 2024

HI Gillian, I am sorry you have had a mix up with viewings. Can you please drop me an email with the details of your viewings and I can look Ito this further colin@propertypeopleni.com

1/5

Google

I suggest to stay away from these Ladies, of course if you want to avoid problems. If more people will tell about their experience, one day they will change their unprofessional behavior. At first glance, they are pretty good in decorations and they have nice tastes when it's time to pair colors, blankets or pillows. The basics then totally miss: heating, hot water, safety. Safety means that the main door can be locked in a manner that blocks tenants outside. Or leaks that become cracks, that produce dust or concrete that you breath. Or a gate that can never be closed. And the deposit is never secured: I fought like a lion to get it back. Once you pay it, remember that you should receive an email or an sms from Tds or another agency like them. Do not trust in the documents you get from Property People. The positive aspect is that one day the nightmare ends. Hopefully they will not continue to cheat others. I think someone should intervene to regulate real estate agencies there. They are predators of new students and professionals arriving.

Mirna Β· 13 January 2019

1/5

Google

I have never had a worse experience with any agencies, ever, and I was a student. Please save yourself the stress and upset. They work hard to make the properties look like decent places and are helpful and forthcoming, UNTIL you sign the contract. Then, every encounter I have had since, the agents are unhelpful, disinclined and on top of it, rude, with serious delusions of adequacy - and that is if you can even get a hold of them. Issues get pasted over (literally and figuratively) but never actually get 'repaired'. They cut corners where they can and have a 'handy man' who isn't any better than what you could do yourself to fix things. The housing quality is far below sub par, our particular property has a mouse infestation, a broken front door and our post gets stolen regularly. Everything gets painted nicely then falls apart the moment you move in. DON'T DO IT.

Bronwyn Β· 17 June 2018

1/5

Google

I suggest to stay away from these Ladies, of course if you want to avoid problems. If more people will tell about their experience, one day they will change their unprofessional behavior. At first glance, they are pretty good in decorations and they have nice tastes when it's time to pair colors, blankets or pillows. The basics then totally miss: heating, hot water, safety. Safety means that the main door can be locked in a manner that blocks tenants outside. Or leaks that become cracks, that produce dust or concrete that you breath. Or a gate that can never be closed. And the deposit is never secured: I fought like a lion to get it back. Once you pay it, remember that you should receive an email or an sms from Tds or another agency like them. Do not trust in the documents you get from Property People. The positive aspect is that one day the nightmare ends. Hopefully they will not continue to cheat others. I think someone should intervene to regulate real estate agencies there. They are predators of new students and professionals arriving.

Mirna Β· 17 June 2018

5/5

Google

Property people Agency are responsible people one can deal with, they are very prompt in dealing with the complains of their tenants. Thank you so much for the privilege to be one of your tenants...PositiveResponsiveness, Quality, Professionalism, Value

Itoro Β· 27 August 2021

Agent replied Β· 15 June 2024

Thank you Itoro for such a great review!

1/5

Google

Some seriously rude, negligent and unprofessional people work here. Had serious issue with one of the agents over a small issue, stubbornness and ignorant emails caused major conflict that made me decide to leave their house let and find other company, I wouldnt recommend them.

Paul Β· 17 June 2018

Agent replied Β· 15 June 2024

Hi Paul, I'm sorry you have had a negative experience.my name is Colin Moran I am one of the Directors of the agency If you wouldn't mind dropping me a quick email with your tenancy details and when you moved in and I will endeavour to resolve any issues you have. My email is colin@propertypeopleni.com

1/5

Google

They always ready ti blame the tenants for everything but they are not ready to yake responsibility for their carelessness and irresponsibility. They just want to get your money by the end of each month that's all. VeryPoor service!NegativeProfessionalism

Abid Β· 27 August 2020

Agent replied Β· 15 June 2024

Hi Abid, I am sorry you feel unhappy with the service. I am the owner of the business I would like to connect with you to learn more about why you think this way and see what can be done to assist you. My email is colin@propertypeopleni.com, please get in touch, and I will do my very best to help.

1/5

Google

Tried to take 80 quid off my deposit for no reason, I appealed it with the third party who holds the deposit and got all my money back. Wouldnt recommend.

Wasabi Β· 27 June 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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