Trusted Agent profile · Belfast
★★★★★
144 reviews across 1 platform
36 Lisburn Road, Belfast, BT9 6AA
Part of Property Link (Belfast), see every office.
Property Link (Belfast)'s office in Belfast, at 36 Lisburn Road, is rated 3.3 out of 5 across 144 reviews on 1 platform, including 144 Google reviews rated 3.3.
Every review we hold for the Belfast office, from every platform, shown as written. First names only.
4/5
GoogleAs a landlord, my experience with property link has generally been very positive. Contrary to some of the comments ,they are quite rightly very particular in relation to the state of their properties and ensure any repairs or problems are addressed promptly. The staff are generally very much on top of things.The service is professional yet with a human touch. Sarah,Sophie and Jamie are very easy to work with.PositiveResponsiveness
5/5
GoogleGreat Estate Agents to work with! Everything is dealt with professionally and promptly. The whole team are first class!
1/5
GooglePoor communication especially toward end of lease, a final inspection was carried out before tenancy ended so landlord could check condition of house. Told house was in good shape only a normal house clean was required, hit with heavy deduction from deposit despite this. At beginning of lease a check list was provided to us which in no way represented the condition of the house whatsoever, clear update needed on condition of their properties.
3/5
GoogleIf it wasn’t for Jamie, my last few months with PropertyLink would’ve been a nightmare. Always polite and on time, friendly and helpful, just an all round great guy. Thanks for everything.
Hi Lucy, Thank you for your positive words for Jamie, however we are sad to hear that you found other aspects a negative we would like to know more about the issue, if you wouldn't mind giving us a quick call or email explaining these we would be very grateful. Property Link NI
1/5
GoogleTook a £1200 deposit, so we "secured the house". 2 weeks later after they were off a week over the bank holiday of July the 12th, they told us we didn't have the house. "Because we aren't 3 doctors", who got the offer. We were 2 doctors and a PHD researcher... Not good enough to live on the Malone road apparently... But good enough to "hold" our deposit for 3 weeks. AVOID
5/5
GoogleVery helpful letting agents, fix everything very quickly and are very friendly, especially Jamie
1/5
GoogleAbsolutely awful. Please do not use them. Mould in the house and we were charged for its removal. Informed it was our fault for not leaving windows open!!!! Try the house was bloody damp!!!! I cannot urge you enough not to use their service. Had in excess of 20 viewings WHILE we were still in the house. Massive invasion of privacy and often without 24 hours notice. They are frighteningly awful
1/5
GoogleI've rented in two different properties with this company over the past 4-5 years. 4 months into living at one address on a 12 month contract we were asked to decide within the week whether or not we'd sign for another 12 months. When we …
1/5
GoogleWe had to contact Property Link on a weekly basis for several months to get our shower fixed. We were told several half-truths about parts being ordered which were later contradicted. I had a similar experience trying to get my completely spent mattress replaced until a replacement eventually arrived - second hand and dirty. It seems Property Link are just another company in Belfast taking advantage of students.
5/5
GoogleJamie showed us round the property and was more than welcoming and very professional. He knew about the property and was able to answer all questions we had to ask. The turnaround time from submitting our application to receiving a response was fast and great. Would highly recommend and will be using Property Link for future rentals!
5/5
GoogleThanks to Barry and the Team for sorting things for me quickly and efficiently.PositiveResponsiveness, Professionalism
5/5
GoogleJamie showed us round the property and was more than welcoming and very professional. He knew about the property and was able to answer all questions we had to ask. The turnaround time from submitting our application to receiving a response was fast and great. Would highly recommend and will be using Property Link for future rentals!
5/5
GoogleBarry was very helpful 👍 …PositiveProfessionalism
5/5
GoogleAs a new landlord with Property Link, I have been very impressed with the level of service, professionalism and attention to detail. The girls are proactive, deliver advice & solutions to any issues and are competitive in terms of pricing. I would fully recommend using Property Link services.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleTHIS IS THE WORST AGENCY EVER!!! they really don't care at all about you they just take money and they don't care about you ...VERY CARELESS they are nicely polish you about property but finally they provide worst property I advise you do not go through them otherwise you will be trouble I WISH I CAN GIVE THEM HALF STAR
1/5
GoogleI am out almost £200 because they couldn't even submit a tenancy form on time. There have also forgot to give us notice multiple times of work being done to the house. Apart from these issues they have been fine and the staff are polite, but that doesn't make up for the hassle these issues have caused.
5/5
GoogleI recently purchase a property of Property Link and found dealing with Lisa & Sophie very straight forward, they also provided advice for potential resale and rental which was very proactive & would highly recommend their services to investors and developers
5/5
GoogleProperty link staff is always really nice and helpfull. I have my house rented with them and never had any problem. Every time I needed any kind of repair they fixed for me on a blink of an eye! All the complaints that I read here are obviously people that never bother to read their contracts..
1/5
GoogleVery poor don't look after their customers what you see isn't what you get........
Hi Trevor, I can see that you are a current tenant with ourselves- we have not received any indication of an issue. Please give us a call to explain the review. 028 9066 3106
1/5
GoogleTerrible company. Tried to take a ridiculous amount off a deposit for a property that was left cleaner than when I moved in. Also spoke to me like I was dirt on their shoe when I tried to make my case. I recommend avoiding them at all costs, do not give them your business.
5/5
GoogleThis company are the best rental company i’ve been with yet, I honestly can’t understand these bad reviews... They are so helpful, professional and honest...they couldn’t have been nicer people either - don’t risk any of these other cowboys out there, Property Link is the only way to go 👍🏻
1/5
GoogleDo not rent with this company! They do not lift a finger to fix anything unless you bombard them with calls and emails. They chose to ignore our faulty shower for 6 weeks. The shower would either scald or freeze your skin leaving us to shower at the gym or friends houses.
5/5
GoogleBarry's help was excellent 👌 …
1/5
GoogleVery unprofessional and bullish
We acknowledge receipt of your review- we can assure you that this is not how Property Link do business. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
