John Minnis Estate Agents reviews

★★★★★ 5/5

Google

Ross and the team at John Minnis were so brilliant throughout the sale of our property. From the listing through to the viewings and sale, they were responsive and diligent. It was such a relief to never have to wait on a response for longer than a few hours, and to know that the response we received was going to be an answer that we could have confidence in. Outstanding service and advice from consultation, valuation, offers, and completion. We wouldn’t dream of going anywhere else and have already recommended their services to our friends in Belfast.PositiveResponsiveness, Quality, Professionalism, Value

Evan · 16 June 2022

★★★★★ 5/5

Google

We have had a long standing working relationship with Ross and the team at the John Minnis Ballyhackamore office. Julie and team made the recent sale of our property seamless, easy and fast with up to date communication of the viewer responses and market conditions. We have bought and sold with this office and always found them great to deal with. They have also look after our rental properties for several years, overseeing tenant issues and renovations, which has been a huge help. I would definitely recommend this team.PositiveResponsiveness, Quality, Professionalism, Value

Simon · 16 June 2022

★★★★★ 5/5

Google

Julie was terrific at managing sale and keeping me informed. She showed great patience and provided expert knowledge and assistance to help me overcome any challenges. Couldn’t praise her and team enough. Chris has managed my rental over past 12 years and has been fantastic at getting good reliable tenants and providing help and assistance when required. Thank you to all the team @ John Minnis Ballyhackamore.PositiveResponsiveness, Quality, Professionalism, Value

Keren · 27 August 2022

★★★★★ 5/5

Google

Excellent service from Ross and the team at John Minnis when selling my house recently. I got great advice and everything went smoothly, much better than I had hoped. I also had a great experience when I rented the same house a few years before and would definitely use John Minnis again in future.

Mark · 18 December 2023

★★★★★ 5/5

Google

Have used JM on several occasions and have always found them to be switched on. Well done - and thanks! - to Linzi, Amy and the rest of the team.

Colin · 3 August 2025

★★★★★ 5/5

Google

I used John Minnis Estate Agents to sell my house. Throughout the entire process, the estate agent allocated to me, was enthusiastic, communicative, supportive and decisive when dealing with my case. Excellent and professional throughout.

Eimer · 5 June 2025

★★★★★ 5/5

Google

I cannot recommend John Minnis East Belfast highly enough! I had 2 sales going on at the one time and neither was straight forward! The whole team were approachable, knowledgeable, helpful and reassuring at all times. Communication was easy and useful. I wouldn't use anyone else in future and have no hesitation in recommending John Minnis to anyone.

Gill · 1 June 2024

★★★★★ 1/5

Google

i was a buyer for a property they were selling, i found my experience frustrating when having to constantly contact for updates and call backs and made to feel like i was being bothersome, and at fault, along with my solicitor, for delaying the sale when i provided proof otherwise.

Robert · 16 September 2025

★★★★★ 5/5

Google

Excellent and speedy service from start to finish - felt really well supported with my recent property sale.

Kirsty · 24 August 2025

★★★★★ 5/5

Google

John Minnis were extremely helpful and responsive throughout the process. As first time buyers they made everything easier to understand and we couldn’t recommend them enough.

John · 9 April 2025

★★★★★ 5/5

Google

Ross managed my house sale in late 2021 and I cannot find fault with him. Ross managed the sale of my home with care, responding to all my questions and queries immediately and taking the time to ensure I fully understood the process. I can't recommend Ross or the Minnis team more.PositiveResponsiveness, Quality, Professionalism, Value

Jen · 16 June 2022

★★★★★ 5/5

Google

I would highly recommend the team at John Minnis Ballyhackamore branch. From valuation to completion I was kept well informed and reassured and my many questions were always answered. The whole team were pleasant and professional - Ross and Julie were particularly helpful in my sale. I wouldn’t hesitate to recommend them!

Lucy · 16 June 2022

★★★★★ 5/5

Google

I worked with Ross at John Minnis on my first property purchase, Ross was diligent, informative & responsive in any queries I had & was able to make the process run very smoothly. I'd be happy to recommend Ross & the John Minnis team to anyone purchasing a property.PositiveResponsiveness, Professionalism

Jordan · 27 August 2022

★★★★★ 1/5

Google

Rental review. Cancelled initial appointment viewing with hours notice after flying from Gatwick, no apology. Slow to reply, not told when going on annual leave, moved goal posts regarding evidence. My time was wasted. Abbie was my point of contact and no one else was able to talk on her behalf. Wouldn't recommend.NegativeQuality, Professionalism

Michael · 27 August 2021

★★★★★ 5/5

Google

My whole experience with buying a property through John minnis was fantastic from start to finish. Everyone was so helpful and knowledgeable throughout especially Julie. Nothing was too much hassle for her and she was a pleasure to speak to. Thank you all so much!

Rachel · 16 June 2022

★★★★★ 5/5

Google

Many thanks to Chris and Julie @ Minnis for the efficient and personal service extended to my sister and I recently on selling our parents' home. We appreciated the kindness and cheerfulness at what could be described as a "difficult" time for the family.

David · 16 June 2022

★★★★★ 5/5

Google

Couldn't recommend John Minnis more highly and Ross McKnight of Ballyhackamore office in particular. Ross's professionalism and calm approach was so much appreciated, always willing to listen and gave great advice. Never once failed to respond to emails/calls etc. Literally the perfect experience which made a potentially very stressful event very smooth and stress free. It was a huge step for us to sell after over 16 years but Ross gave us the confidence to list our property, knowing there was no pressure and we are delighted with outcome and where we are now as a result. Thank you!

Kathryn · 16 June 2023

★★★★★ 5/5

Google

A big thank you to Julie at John Minnis for all your help. Nothing was too much trouble and you made a very stressful experience go well for my elderly parents. Great estate agents. Would use again and certainly recommend.

Florence · 16 June 2022

★★★★★ 5/5

Google

Chris and the team at the Ballyhackamore officewere first class. Chris and Julie continually kept us updated which made the process of selling our property stress free. I would not hesitate recommending John Minnis Estate Agents at Ballyhackamore.PositiveProfessionalism

Colin · 16 June 2022

★★★★★ 5/5

Google

On behalf of Peter Bland Absolutely fantastic service from Lynzi in the Ballyhackamore office. I would highly recommend her expertise and understanding of the process. She personally made our experience a lot easier. Thankyou 🙏🏻 …

Charlie · 24 April 2025

★★★★★ 5/5

Google

Great team who made the process as easy as can be! Julie, Amy and Chris kept us informed every step of the way and kept the whole process stress free. Thanks so muchPositiveResponsiveness, Professionalism, Value

Jonathan · 16 June 2022

★★★★★ 5/5

Google

Delighted with the service from Ross, Chris and the team at John Minnis. They handled what could have been a very stressful process with skill and professionalism. I have recommended them to friends and family.

Michelle · 16 June 2022

★★★★★ 5/5

Google

Could not fault the service and advice I received when buying my first home. Julie went above and beyond! She communicated with me consistently and offered fantastic advice! Thanks again!PositiveResponsiveness, Quality, Professionalism

Laura-Anne · 27 August 2022

★★★★★ 5/5

Trustpilot

Excellent Professional Service

All the staff were so helpful and friendly, from Yvonne who showed us property, to Ross who dealt with our bid to Jilly who managed our sale, also to Joshua who was so patient at our 2nd viewing. The team made our purchase very straightforward and were professional from beginning to end. Such lovely touches on completion, an excellent estate agent firm, thanks so much.

Laura · 23 October 2023