Trusted Agent profile · Belfast

AMPMni Belfast reviews

3.6

★★★★★ Good

100 reviews across 3 platforms

54 Belmont Road, Belfast, BT4 2AN

AMPMni's office in Belfast, at 54 Belmont Road, is rated 3.6 out of 5 across 100 reviews on three platforms, including 78 Google reviews rated 3.6.

Google logo

3.6 / 5

78

Reviews on Google

This office

Facebook logo

4.3 / 5

17

Reviews on Facebook

Business-wide

Trustpilot logo

5

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Belfast office, from every platform, shown as written. First names only.

5/5

Google

Shout out to Danielle for assisting with move! We are relocating from England and she has truly taken out a lot of the stress of moving. Thank you for all your help!

Kitty · 20 November 2023

5/5

Google

Top service. David was very helpful with the purchase of my house. Straight talking and acted fairly with both sides. Would recommend AMPM to anyone buying or selling.

Jonny · 19 June 2019

Agent replied · 17 June 2024

Thanks Jonny hope you love your new home.

5/5

Google

I have been extremely impressed with David Lisk of AMPM NI, with whom I entrusted the sale of my property recently. I found him to be fair, efficient and reliable and, was happy that the property sale was completed within a short period of time. He was incredibly helpful throughout the sale process, providing top class professional service. I have absolutely no hesitation to recommend him to anyone planning to sell the property. Jacob Nicholas

Grace · 19 June 2019

Agent replied · 17 June 2024

Thanks for that Jacob. It was a pleasure. Aaron

5/5

Facebook

Great service from Ampmni over the past year. Couldn't fault them in any way. They regularly check in to ensure everything is up to scratch and are there to help the tennants not just the landlord. Darren was incredibly helpful and sorted out any issues I've had and checked in to ensure that I was satisfied with the resolution. Definitely recommend!

Ciara · 9 April 2017

5/5

Facebook

A very good management company for apt blocks in comparison to other companies. Aaron is very approachable, communicates well, and gets things sorted.

Suzanne · 12 June 2020

Agent replied · 22 February 2025

Thanks Suzanne good luck with everything!

1/5

Google

Did you do the same with the previous tenant? that left the house so dirty that I cleaned for two days, and when I signed the contract it said no pets and I lived with your mice, are you kidding me? I asked you every time to do something and you did nothing and for a little dirt I left you took money ridiculous

Κώστας · 18 June 2021

Agent replied · 17 June 2024

Another tenant who didn’t bother cleaning before leaving and complains when charged. As always all deposits are held by TDSni any disputes are adjudicated by an independent body so we can not withhold money without evidence.

5/5

Google

I have always found David, Aaron and all the staff to be very helpful, professional and thinking ahead for both the purchaser and vendor. I have bought and sold houses through AMPM over the years and seem to be a few steps ahead of the solicitors and proactive to get the sale completed. They shoulder a lot of the anxiety when buying or selling your home. Thoroughly recommend.

Clem · 19 June 2019

Agent replied · 17 June 2024

Thanks Clem always happy to help 🏉 …

5/5

Google

I had a great experience dealing with AMPMNI and Danielle really helped me through the daunting process of my first rental. Great estate agents with lovely staff.

Keelin · 16 April 2024

Agent replied · 24 August 2024

Thanks Keelin

5/5

Facebook

Reliable and willing to get anything done that needs doing, dealt with Darren multiple time and nothing is to much to ask. I can see us staying with AMPMNI for awhile, I would recommend anyone that wants a reliable estae agent to rent from to contact them

Rueben · 14 August 2018

5/5

Google

I rented with AMPM for 7 years. Reliable when you needed something done on your rental home whether fixes or general queries. Staff has been really helpful when we needed help.

Ian · 22 April 2025

5/5

Google

Brilliant experience with AMPMNi. Not for the 1st time have the team delivered in terms of advice and getting a suitable tenant for rental property in Belfast. 5 Stars all day long!!

Steve · 4 April 2025

5/5

Google

We can not fault ampmni at all so helpful from start to present:)

Sophie · 15 September 2025

5/5

Facebook

We had a fantastic 5 years renting from a landlord who used AMPM. Diane, Lyndsey, Darren and Gillian were all brilliant. Sorted everything so quickly and were always so friendly. We would definitely recommend them. Thank you so much guys.

Aoife · 11 August 2018

3/5

Google

I was talking to Mustard or Marylynn im not sure on the correct name but she was very rude and kept commentint on my nibblers and hanging up on me. This waa fruastrsting to deal with and she has bad breathe

Larry · 18 June 2022

Agent replied · 17 June 2024

Hi Larry can you clarify what your complaint is please. I am not sure what your nibblers are? What were you contacting AMPMni regarding?

5/5

Google

The girl who dealt with me. Had very good customer service x

Lisa · 16 April 2024

Agent replied · 17 June 2024

Good to hear Lisa. Do you know her name?

2/5

Trustpilot

Sad to say my experience with AMPM was…

Sad to say my experience with AMPM was soured at the very end. Some issues that had been there since before my tenancy began were then charged to me out of my deposit. AMPM provided photos of the condition of the apartment before I moved in but couldn’t confirm the date they were taken. I accepted responsibility for the more costly items that were accidentally damaged during my tenancy, yet still I was charged for trivial things that weren't my fault. £20 to rub a mark off a wall that was there before I moved in was the highlight.Initially I made the mistake of not finding time in a hectic week of moving house to remember to take photos of the condition I found the place in. A real shame to leave this review as other than my final dealing, every representative of the company (Darren, Gillian and Diane) I spoke to was helpful and courteous, as was my landlord. Unfortunately Aaron who handled my 'checkout' was rather blunt and unsympathetic especially considering the fact I had to leave my apartment due to damp and mould in the building that had caused me health issues and damaged my property. I was fairly compensated for the damaged property by the landlord but it was hardly an ideal situation.Be careful, if there is something wrong with your rental, no matter how small, make sure to remember to tell them right away, they will chase pennies.

Luke · 8 March 2019

5/5

Google

Was impressed from the start with AMPM’s professionalism. Flow of information and advice from David was second to none. I would happily recommend AMPM every time to family and friends.

Jonathan · 19 June 2019

1/5

Facebook

Don’t for a min think your deposit is safe with AMPMni I clean a house top to bottom only a few ware and tire items left untouched in home (housing rights say they can’t charge for ware n tire ) but doesn’t stop them trying

Gavin · 25 January 2019

Agent replied · 22 February 2025

I must say that Darren for the most part was very helpful when issues arised in the property just a pitty that was ruined by claiming against my deposit even after being told at checkout in the property that it all looked good

5/5

Google

As a first time buyer the team at AMPMNI made the process as simple and pain free as it could be, offering advice and insight when required without overwhelming me in the process. Very pleased with how I was looked after.

Johanna · 19 June 2019

Agent replied · 17 June 2024

Thank you Johanna. We hope you are enjoying your home!

1/5

Google

Just found out that its 40quid for an application, per person so 80 quid for a young couple trying to start out , what a rip offNegativeValue

Blue · 18 June 2021

Agent replied · 17 June 2024

Hi The fee is for AMPMni to carry out the referencing. You are able to supply this yourself at no fee.

1/5

Trustpilot

Definitely Stay away

Staff extremely aggressive when requesting any assistance. Tend to bully younger tenants and tell direct lies. Totally unapproachable, I would not recommend to anyone.

Kevin · 18 July 2024

5/5

Google

We have worked with ampm for several years they really are a very professional, honest company who take pride in the services they offer. I would totally recommend them.

Robert · 16 April 2024

1/5

Google

An absolute joke! After booking a viewing with them and mentioning numerous times time I’m relocating and that I’m coming from 70 miles away, my appointment got cancelled 1(one) hour before the actual viewing! Very unprofessional! Stay away and look somewhere else and save your time and money. I would give them no stars if possible!NegativeProfessionalism

Dan · 18 June 2021

1/5

Google

Terribly incompetent estate agents. Poor admin, entered property without permission, lied about deposit deductions and dragged deposit return out for 6 months. Avoid!

Chris · 18 June 2021

Agent replied · 17 June 2024

Tenant broke lease when lied about having a cat. Lied about damages caused by cat and themselves. Then blames AMPMni. As all tenants know deposit deductions are handled by an independent body. Which means all deductions have to be proven yet tenants still claim they are unfair.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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