Every review we hold for the Beeston office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleWould leave zero stars if I could .. disaster zone! Bought house through them -Your Move said oh use our guy to get the solicitors he will make sure it's all done fast for you to beat the Stamp Duty n saves £2,500 ... no sale no fee basis etc n quoted me £1400 to do the conveyancing on 2 properties.. OK give them £550 then with 10 days to completion they say oh n who's doing the conveyancing on the buy to let ? I said you are! Nope they said ! Plus wanted to charge me another £626 on top!!! Had to start from scratch plus guess what? No Sale no fee? I did not get my £550 back at all ! Plus too late to beat the Stamp Duty deadline Started from scratch with new solicitors which by the way cost less than £1000 for both properties.. Eventually move in .. boiler had been serviced a few days earlier .. n guess what ? Boiler is broken and will cost £800 to repair n been told better off to get a new one. .. Their response .. tough luck .. so now my daughter and I are freezing with no hot water at all . Give this agent a miss .. awful awful and nasty unprofessional people .
To top it off I've also lost 2 months rent by not being able to move in so altogether I'm looking at a £8,000 loss because of their incompetence. AVOID!!!!
Elle · 31 March 2022
Agent replied · 6 February 2024
Thank you for your review and im sorry we did not meet up to your standards, however we cannot be held responsible for any solicitors failures or boiler failures. I hope you are now happy in your new home and wish you all the best for the future.
★★★★★ 5/5
GoogleWe sold our home via them and all the way they were highly professional, and extremely helpful. We were selling during Covid, which was extra stressful for us and they followed all the rules, all the time, and made sure that all buyers did the same. That was really amazing. They answered all questions we had very promptly so we always had a feeling that they genuinely cared about our needs. I would highly recommend them.
Bianca · 13 April 2021
★★★★★ 5/5
GoogleDealt with Michael S on Monday in relation to moving to the area and looking to rent. Was extremely helpful and professional. Took up a lot of his time but he was extremely patient and understanding. Will definitely be using him to rent when I have a moving date. Sorry this was for Beaton Leeds branch.
Gayle · 13 April 2019
★★★★★ 5/5
GoogleExcellent service very quick effective and good comunication. Before we sell our property we have been using Yourmove to help us to rent it out. We tried several state agencies in Beeston before and Yourmove was always the most effective. Thank you very much
Cristian · 6 May 2019
★★★★★ 5/5
GoogleWe have recently sold 2 houses on behalf of family members within a couple of months of each other through Your Move at Beeston. They were excellent all the way through, from the initial valuations by Sasha, who clearly understood the market, was courteous, friendly and helpful. Both houses sold within a week or two and the office team - Alix, Emily and Sharon in particular, managed the sale negotiations professionally and knowledgeably. The staff were always friendly and efficient and communication was excellent all the way through the process. We knew exactly what was happening at each stage of both cases and when we had any queries they were prompt in dealing with them. We cannot thank Your Move enough for the support, help and courtesy with which they guided us through the sales. It has been a really positive and pleasant experience, made so by an excellent team. I am sorry if I have left out any names, they were all brilliant. We would recommend them without hesitation.
Liz · 6 May 2019
★★★★★ 5/5
GoogleIn the past years, I have let and subsequently sold two houses via Your Move. All the time, staff has been helpful, quick in responding and finding solutions when needed. It has been a pleasure to work with Sharon, Emily, Kelsey, Csilla, Emma, Holly, Gabriella, ...
Ive · 6 May 2019
★★★★★ 5/5
GoogleWe used Your Move to handle our new house purchase and the letting of our old house, and collectively both Sales and Lettings team were a pleasure to work with. They are very helpful and knowledgeable in all aspects and I can highly recommend using them.
Domenico · 13 April 2017
★★★★★ 2/5
GooglePushy viewing, you are given less than 5 mins to walk around. Loud music was on in the viewing to hide street noise!!! Despite pointing that out, the music was not turned down.
F · 7 February 2019
★★★★★ 2/5
GooglePushy viewing, you are given less than 5 mins to walk around. Loud music was on in the viewing to hide street noise!!! Despite pointing that out, the music was not turned down.
F · 14 November 2018
★★★★★ 5/5
GoogleAlix, Olivia and the rest of the team were absolute stars. So helpful from start to finish, and doing everything necessary to get the sale through. Couldn't recommend them enough!
Alie · 31 March 2020
★★★★★ 5/5
GoogleAlix, Olivia and the rest of the team were absolute stars. So helpful from start to finish, and doing everything necessary to get the sale through. Couldn't recommend them enough!
Alie · 7 February 2020
★★★★★ 5/5
GoogleWhat an excellent service! Faultless. The whole team have been so helpful with quick responses throughout the process. Cannot recommend highly enough.
Liz · 13 April 2021
★★★★★ 5/5
GoogleVery professional service. Friendly and approachable employees. Highly recommended to any potential landlords in east midlands.
Jake · 13 April 2016
★★★★★ 5/5
YellFREINDLY FACES
HOW REFRESHING TO SEE A FRIENDLY FACE THATS HAPPY TO HELP
Dawoo · 22 August 2012
★★★★★ 1/5
GoogleRating only, no written review.
Hasan · 3 July 2024
Agent replied · 25 August 2024
Good Morning - Please let me know why you have given this rating? I cannot locate you at all on our system under renting or buying or selling - so I am at a loss to see what relationship you have with us if any?
★★★★★ 5/5
GoogleVery good
Javed · 31 March 2022
★★★★★ 5/5
GoogleRating only, no written review.
Hassni · 31 March 2021
★★★★★ 5/5
GoogleRating only, no written review.
Hafiz · 6 February 2021
★★★★★ 5/5
GoogleRating only, no written review.
呈 · 13 April 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
