Pattinson Bedlington reviews

★★★★★ 1/5

Trustpilot

I,d give them 0 starts if i could,I…

I,d give them 0 starts if i could,I sold parents house i was left at auction and explained i could not get big items from upstairs and needed buyer to make stairs and let be get items inc car keys and escort cabriolet, after completion date told up to owner if lets you get item which he did baby and parents items , car gone edwardian clock old sony tv's gone , did not explain were not mine anymore tying to get back or comp avoid like the plauge daylight robbers

Ron · 13 November 2025

★★★★★ 5/5

Trustpilot

Marian was fantastic through the whole…

Marian was fantastic through the whole process! Very helpful and informative and kept me updated all throughout! Thanks again

Lori · 13 February 2026

★★★★★ 1/5

Trustpilot

I wanted to participate in an online…

I wanted to participate in an online auction after noticing a property I really liked. When I registered, there were just under four days left until the auction ended. I completed all the forms and waited for approval to start bidding. I’ve been waiting ever since. Now the auction is only a few hours from closing, and I still haven’t received confirmation. Ironically, I did receive a text message from Pattinson reminding me that less than 24 hours remain and urging me to hurry up 😂😂😂. Apparently, I won’t get the chance to take part at all. Very poor service that leaves a rather mixed impression…

Mr · 10 October 2025

★★★★★ 1/5

Trustpilot

I’ve held off writing this as long as…

EDIT - complete waste of time emailing them as they requested in the reply, apparently it’s my own fault for trusting their complete lie about the solicitor they recommended being a “trusted partner they work with regularly” and any charges over what pattisons quote and issues regarding the performance of the solicitor is not their responsibility, and me being told verbally what fees I’ll be paying and given only the back page of a multi page document to sign and never seeing the actual charges is also my fault and just expected to accept it for next 6 months. Don’t give this theiving lying company the time of day

Henda929 · 9 October 2025

★★★★★ 5/5

Trustpilot

I was fortunate to sell my apartment…

I was fortunate to sell my apartment through Carly List who works at Regional, she was professional, friendly very knowledgable and gave me all the advise I needed, special mention to the Phoebe who sold the flat for me. Give Carly a call if you want a property sold!

Stevie · 4 June 2026

★★★★★ 1/5

Trustpilot

Terrible

Terrible. Premises rented to my son in such a state of what I can only call neglect to the point of dangerous. At no point have they admitted any sense of responsibility for this or that issues raised were of concern. Beware before renting from them and complete any safety checks yourself including the whole property if taking a flat or studio apartment.

Martin · 8 February 2026

★★★★★ 5/5

Trustpilot

Professional and person centred - thank you

What made my experience great was the patience and kindness shown to me when dealing with the sale of my family home after the death of my mother. The time taken to explain options for saleand the hands on help with presenting the property and undertaking viewings was really reassuring. The regular communication and person centred approach really stood out for me and I was made to feel more than just a customer. Thank you Michael and Caitlin so much for your support. I am pleased with the outcome and feel happy my childhood home is starting a new chapter in its story. Would highly recommend Pattinsons.

Emma · 21 February 2025

★★★★★ 5/5

Trustpilot

Friendly and efficient

I've lived at a Pattinson property since 2023 and have never had any complaints. Service is always quick and efficient -- just this month I had the lawn mowed within a week of requesting it and some faulty plumbing sorted out within 48 hours. Highly recommended!

Finlay · 13 June 2026

★★★★★ 1/5

Trustpilot

FRAUD-They bid on their properties & increase sale price for commissions.

I was bidding on a property when the time finished and I was suppose to be the winner. I obviously won but they didn’t send me a confirmation email saying I won. Everything was there including the legal pack. They made excuses to not let the property go £10k cheaper.ABSOLUTE SCAM. They Control The Website and have people working from home bidding on the sale price so they get their commission. GREEDY BEGGERS.

John · 4 December 2023

★★★★★ 5/5

Trustpilot

I had the pleasure of dealing with…

I had the pleasure of dealing with Carly from regional for the valuation on my flat, with her advise I did what was needed to secure a buyer and it I got the price I wanted, and bought my dream home because of that

Louise · 3 June 2026

★★★★★ 1/5

Trustpilot

Attempted to poach a property whilst…

Attempted to poach a property whilst valuing it for a house buying company I had appointed. Left their business card and said they would be able to sell it if we didn’t get the figure we wanted from the company. Then went on to value the property £100,000 below 4 other local agents resulting in us having our initial valuation from the company reduced by £70,000.

R · 1 March 2024

★★★★★ 5/5

Trustpilot

Supportive Throughout Our First Purchase

As first-time buyers, we had a good experience overall. The team was helpful and professional, supporting us throughout the process and helping us get set up with a lawyer. They kept us informed and made sure things moved forward smoothly. Buying a property for the first time can be quite daunting, but they made it easier to navigate and were always available when we needed updates or guidance.

Veronica · 10 November 2025

★★★★★ 5/5

Trustpilot

I had an excellent experience with…

I had an excellent experience with Carly from start to finish. The team was professional, responsive, and knowledgeable throughout the entire process. They kept me informed at every stage, answered all my questions promptly, and worked hard to ensure everything progressed smoothly.

Ella · 3 June 2026

★★★★★ 5/5

Trustpilot

Sale & purchasing was handled…

Sale & purchasing was handled exceptionally well by Nathan Curry who pushed at every opportunity too get the sale & purchase completed. Much appreciated 👏 Graham & Christine.

Graham · 3 September 2026

★★★★★ 1/5

Trustpilot

Extortion.

There is no financial incentive for them to sell your home for the best price for you. The £6000 fixed commission puts paid to that whether you sell for 1m or £100. I would carefully consider going down this route before anything else. They managed to organise only two viewings in three weeks with their miserly property investors.Furthermore, they have been misleading in details prior to signing binding contracts, even when I pressed them for assurances at the start. Not good.They managed two viewings in one month. Other agents will get that in one week. But the worst thing we found is the lies and trapping you into commitment. It has been a total waste of time, money, and stress. And they STILL prevent me from selling with another agent because of a clause in the contract you sign!Absolutely disgraceful that this business practice goes on.8th Nov Update- They are asking for 1200 pounds even though they did not sell the house in the auction! They want paying for something that didn't sell! The house is effectively shackled, doing nothing, because I can't seem to get out of an association with them. It's ludicrous.... they aren't making money. I'm not selling anything. I don't know when it will end. What's the point!?Another update- When the agreement ends they send you a 'list' - some 200-300 here... of interested named individuals. (bearing in mind only two people came to view the property, so this could just be an email shot to their clients, not that they are actively interested in purchasing). If anyone on this list expresses interest in your home in the future, even under a different agent you may be liable for costs. Unbelievable. They have you under a barrel. It's all wrong.

S.S · 11 November 2022

★★★★★ 5/5

Google

Thank you so much to Jane Hall and the Pattinson's Bedlington branch and also Pattinson's auction team for selling my property for me - they achieved a successful bid on my first round of bidding and everything went smoothly and we achieved the asking price - I am over the moon!

Anita · 24 September 2024

★★★★★ 5/5

Trustpilot

A big letting agency with positive culture

Very positive experience, they are very responsive to calls and mails pertaining to the rented property. Clients' satisfaction is important to the organisation, I strongly recommend who wants to rent or buy.

Tayo · 30 July 2026

★★★★★ 5/5

Trustpilot

Absolutely great service every time

Absolutely great service every time! We wouldn’t rent our houses out through anyone else! Everyone is super friendly, professional and gets things done!! Thank you for another great experience with Pattinsons !!

Kim · 28 July 2026

★★★★★ 1/5

Trustpilot

Pattinsons Yorkshire strung me along…

Pattinsons Yorkshire strung me along for a year asking when I was going to put my house up, then, when I was ready, I got in touch with them and they said they no longer dealt with houses like mine. Wasted time, passively aggressive attitude. Would not recommend.

EA · 29 March 2026

★★★★★ 5/5

Trustpilot

Great experience

recently purchased a property through [Estate Agency Name], and I couldn’t be happier with the experience. I had the pleasure of working with Marian, who was absolutely amazing throughout the entire process. Her professionalism, kindness, and dedication were evident from the start. Marian was incredibly helpful, guiding me through each step with patience and expertise. She made what could have been a stressful experience smooth and enjoyable. I highly recommend [Estate Agency Name] and especially Marian for anyone looking to buy a property. Thank you, Marian, for your outstanding service!

Dennis · 25 October 2024

★★★★★ 1/5

Trustpilot

Got a few companies out to value our…

Got a few companies out to value our house , Decided to go with someone else and because it had not sold in a couple of weeks , the kept on ringing me to say I’ve noticed your house has not sold could we assist you which I said no …Still kept on ringing after To the point I had to block there number,And now the are ringing me off a mobile number hassling me!!

Pezza · 14 January 2023

★★★★★ 5/5

Trustpilot

Very easy process

Very easy process, kept me informed and updated along the way, answered all my questions and got everything sorted so I could move in on the day I wanted

B · 31 July 2026

★★★★★ 5/5

Trustpilot

Absolutely fantastic support and help

Absolutely fantastic support from everyone in branch and wider but extra special mention to Jonny and Shaun it’s been an absolute pleasure on what could be a stressful process.Would definitely recommend to anyone who is considering moving.Thanks again!

Tracy · 4 February 2025

★★★★★ 5/5

Google

Absolutely fantastic experience with Pattinson Bedlington, unfortunately my first house sale fell through and the team did all they could and got a new buyer sorted for me within a week. There were a few bumps in the road, through no fault of the estate agents and Pattinsons dealt with it all very professionally and made me feel at ease and kept me updated the entire time. I would like to thank the whole team but especially Vicky who has been my first port of call throughout the whole process and I'm not sure I could have done it without her. I would definitely recommend Pattinson Bedlington to anyone selling or buying a house.

Lucy · 25 August 2024