Every review we hold for the Bedford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLost for words really with Rob and the team. We all have an impression about what a good estate agent should be but let me tell you, Rob is on another level. We have had an extremely challenging sale of our property, exacerbated by a poor Solicitor representing the buyers. Rob was instrumental in pulling all parties together, always calm and professional, I could not ask for more and I recommend Rob and his team to anyone. 10 out 10 for us, just superb!
Thanks Rob!
Peter · 14 April 2025
Agent replied · 29 May 2025
Thanks so much Pete - this was certainly a tough one but I'm delighted we got there. It's nearly a year ago now so hope you have settled in well
★★★★★ 5/5
GoogleI've used Hollands Smith to both buy (2011) and sell (2025) property, which on both occaissions, was handled by Rob Smith.
My property was sold 26 hours after I instructed Rob to put it on the market, and completed today.
I have been really pleased with the service Rob provided from start to finish, communication was excellent.
I can't recommend Rob and Hollands Smith too highly.
Trevor · 14 April 2025
Agent replied · 29 May 2025
Thanks Trevor, we really appreciate the glowing recommendation. Repeat business is vitally important to our business!
★★★★★ 5/5
GoogleThe service provided by Hollands Smith far exceeded our expectations right from the start. We had a complex sell/buy with many twists and turns, and Rob and the team guided us at every stage of the journey in the most caring and careful way. They constantly put our needs first, pre-empted issues, presented us with options and advised us on the best course of action in incredible detail. Quite simply outstanding, and lovely people to know. We would recommend them without hesitation.
Laurence · 14 April 2024
Agent replied · 6 July 2023
Thanks Laurence, we really appreciate the positive review. We are delighted for you and wish you well with the new home.
★★★★★ 5/5
GoogleI recently dealt with Simon on the purchase of a property and he was brilliant. Always courteous and with prompt replies. Everything that you would hope to expect from a good estate agent. I wouldn't hesitate to recommend his and Hollands Smith's services.
David · 27 February 2025
Agent replied · 29 May 2025
Thank you, David
★★★★★ 5/5
GoogleLovely estate agency to work with. Highly recommend their services and Rob was very good to communicate with. Overall a brilliant experience. Thank you very much!
Rashi · 24 July 2025
Agent replied · 14 April 2026
Thank you Rashi, we hope you are settling in well to your new home!
★★★★★ 5/5
GoogleI would give Hollands Smith more stars if I could! The whole team are brilliant at what they do but I have to mention Rob and Simon in particular. They were so professional at all times, communication was timely and their advice was spot on. I felt like I was in a safe pair of hands with those two. The sale of my property didn't go smoothly but they way they handled things made me really thankful that I had chosen them as my estate agents - I would definitely recommend them if you are thinking of selling a property.
Romana · 14 March 2026
★★★★★ 5/5
GoogleRob and team at Hollands Smith are fantastic! They always go the extra mile. Gave me full confidence in the process despite being a first time buyer and they continue to go above and beyond in the time since purchasing. Easy recommendation for anyone in need of estate agent services!
Jack · 21 May 2024
Agent replied · 29 May 2025
Thank you Jack - I'm a bit late to respond but this is very much appreciated!
★★★★★ 5/5
GoogleRob is amazing guy and available throughout for any queries and respond promptly for our house purchase.Highly recommend this estate agent for any purchase or sale.
Satyajeet · 19 April 2025
Agent replied · 29 May 2025
Thank you for the great review Satyajeet, much appreciated. We hope you are settling in well to your new home
★★★★★ 5/5
FacebookHollands Smith were an easy choice for us to sell with as we had a great experience with them as buyers. Rob was brilliant, he was friendly, approachable, professional and guided us through the selling process with a smile. He kept us informed at every stage, often speaking to us several times a day. He worked exceptionally hard to facilitate our sale, despite a very tricky chain. We can't thank him enough for everything he did and we wouldn't hesitate to recommend him and Hollands Smith to anyone thinking of selling.
Cheryl · 6 May 2021
Agent replied · 8 June 2023
Thank you Cheryl! Hope you are settling in well to you new home!
★★★★★ 5/5
GoogleThis is the second time that we’ve used Holland Smith, first to purchase and recently to sell, and we’ve been delighted with their service on both occasions - and would absolutely use them again, and recommend them to others.
Rob Smith has been a huge help. Not only doing his own job diligently and efficiently - but offering advice and guidance to us through the whole process - start to finish. Massive thanks to Rob and the team.
Jamie · 6 July 2021
Agent replied · 6 July 2023
Thanks Jamie, much appreciated and hope you are settling in to the new home well!
★★★★★ 5/5
GoogleHighly recommend Hollands Smith, went over and above to help us complete on our sale. Rob is amazing, he sold both our houses & did the job for all the estate agents in the chain.
Do not look any further, Rob and the team will look after you and help from start to finish :-)
Well over 5 star service :-)
Karen · 14 April 2023
Agent replied · 6 July 2023
Thanks Karen, over the moon that we finally got there! We hope you are settling in well to the new home and wish you both all the best for the future!
★★★★★ 5/5
GoogleSold and purchased with Hollands Smith earlier this year. Fantastic experience throughout. Found Simon’s calm, measured approach reassuring in what can be a stressful, seemingly antiquated process. Also appreciate that they don’t engage in slimey tactics like other estate agents in the area trying to steal house sales. Wouldn’t hesitate to recommend them.
Simon · 14 September 2025
Agent replied · 14 April 2026
Thanks for the great review, Simon!
★★★★★ 5/5
FacebookI have to say Simon, Rob and the team have been absolutely brilliant. They come across as experienced and professional. We had the house on with another agency for 9 months but only had a few viewings. With Simon and Rob, lots of viewings and communication was excellent. We were given feedback after every viewing.
We have just completed.
Thank you to the whole team.
I highly recommend them.
Ferdinando · 21 January 2021
Agent replied · 8 June 2023
Thank you so much for the review, wishing you all the best for the future
★★★★★ 5/5
GoogleHolland and Smith have been my letting agent for 2 years. Great service for both landlord and Tennant. I Highly recommend them. We have also bought and sold through them, with our most recent sale being somewhat challenging. However, we got there! Throughout Rob was professional and informative. Every experience we have had of this agent has been smooth and of exceptional standard. Alex, Simon and Rob are great and I cannot reccomend them enough.
Jamie · 7 July 2016
Agent replied · 6 July 2023
Thank you Jamie, much appreicated
★★★★★ 5/5
GoogleDear Rob and Simon
Zara and I would just like to personally thank you both and your precious team of wonderful professionals at Hollands Smith for all your time and bucket loads of patience and answering our novice questions and all the hand holding, directing and navigating us along all our many twists and turns, the highs and the lows, the ups and downs of our journey to finally selling 412. It has been a very stressful, anxiety provoking, challenging and frustrating time for us both but thanks to you all we finally made it. Hopefully exciting times lie ahead of us now and we will get to move into our new home and start again.
Hopefully we will not need to sell a house ever again, but if the matter does arise we would not hesitate to instruct you. We will always recommend you to loved ones who need such a service.
Thank you also for putting us in contact with the surveyor, solicitor and removals and storage company, all those valuable people and also saved us the job of hunting down such professionals ourselves.
All the best to you all for the New Year.
Seasons Greetings.
Take care and get some well earned rest.
We are happily in our new home and settling in well.
Kind regards
Zara and Alan.
Zara · 14 April 2024
Agent replied · 29 May 2025
Thank you Zara, you and Alan have been a pleasure to deal with from day one and we wish you well with the onward move
★★★★★ 5/5
FacebookThe selling of my my London apartment in 2019 was particularly tricky in midst of Brexit - I’d decided after much thought that Bedford was the place to relocate for me , primarily to be closer to my family in Hitchin . Simon and team were fantastic - and despite very challenging circumstances were fully supportive in finding me my perfect new home .
Darryl · 3 May 2020
Agent replied · 24 August 2025
Thanks so much for the positive review! Much appreciated and glad to hear you are settling in well!
★★★★★ 5/5
FacebookThe selling of my my London apartment in 2019 was particularly tricky in midst of Brexit - I’d decided after much thought that Bedford was the place to relocate for me , primarily to be closer to my family in Hitchin . Simon and team were fantastic - and despite very challenging circumstances were fully supportive in finding me my perfect new home .
Shabby · 3 May 2020
Agent replied · 8 June 2023
Thanks so much for the positive review! Much appreciated and glad to hear you are settling in well!
★★★★★ 5/5
GoogleI've had a very positive experience as a tenant in a property managed by this agency in Bedford, hence why I am leaving the comment. Jane was brilliant the whole time I was renting a property with them, always very positive and supportive. Would be happy to work with them again in the future.
Diana · 14 April 2022
Agent replied · 6 July 2023
Thank you Diana, really appreciate the positive review!
★★★★★ 5/5
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Ir · 15 August 2022
★★★★★ 5/5
GoogleVery impressed with service throughout! We had an unfortunate experience with the first vendor loosing a lot of money however Simon made the experience more bearable and pulled us through it! They kept our buyer on board and we eventually exchanged some months later. Highly recommend this agent as they don’t come across like other agents and are very personable and non pushy!
Steve · 7 July 2018
Agent replied · 6 July 2023
Thanks you Steve, hope you settle into the new home quickly!
★★★★★ 5/5
GoogleWe couldn't recommend Hollands Smith highly enough. They were professional, efficient and helpful throughout the process of both selling and buying. Simon was our main point of contact, and he was so supportive and open, keeping us informed …
Claire · 14 April 2023
Agent replied · 6 July 2023
Thank you Claire, really appreciate the positive review and we hope you have settled in well to you new home
★★★★★ 5/5
GoogleRob and his team at Hollands Smith have been nothing short of fantastic. Clear communications, always on hand when we need them and just the easiest agents to talk through options when needed. I could not recommend using Rob for all your future purchases - top class services!
Charlotte · 21 May 2024
★★★★★ 5/5
GoogleI've just bought a property that Holland Smith were selling. I wanted to say thank you for all your hard work and persistence over the past few months. Simon and the team have been rigorous, positive and helpful throughout. It's been a pleasure.PositiveQuality
Justin · 25 August 2021
Agent replied · 6 July 2023
Thank you Justin, wishing you well in your new home
★★★★★ 5/5
GoogleWe recently sold our house through Hollands & Smith. Throughout the entire process both Simon and Rob were a pleasure to deal with. The level of service and communication was exceptional and I would highly recommend them to others.PositiveResponsiveness, Quality, Professionalism, Value
Josh · 25 August 2021
Agent replied · 6 July 2023
Thanks Josh, a pleasure to deal with you both! Wishing you well in your new home
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