Trusted Agent profile · Beckenham

Martin and Co Beckenham reviews

2.1

★★★★★

895 reviews across 2 platforms

163 High Street, Beckenham, BR3 1AE

Martin and Co's office in Beckenham, at 163 High Street, is rated 2.1 out of 5 across 895 reviews on two platforms, including 37 Google reviews rated 4.4.

Google logo

4.4 / 5

37

Reviews on Google

This office

Trustpilot logo

858

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Beckenham office, from every platform, shown as written. First names only.

1/5

Trustpilot

I'm a landlord and had a poor…

I'm a landlord and had a poor experience from Martin & Co Sutton Coldfield.I would avoid.

Ian · 15 August 2023

5/5

Trustpilot

Professional, personable and a great communicator

Eleanor from the Exeter branch gave us an excellent viewing today. She’s professional, personable and a great communicator. Highly recommended. ⭐️⭐️⭐️⭐️⭐️Helena & James Varney

Customer · 22 November 2022

5/5

Trustpilot

Exellence service from martim and co

Exellence service from Martin and co. Looked after us from day one from buying renting and sellng.Nothing was too much trouble for them.They did everything they said they would do plus more .Thankyou all from Linda and Doug

Mr · 26 June 2020

1/5

Trustpilot

Most devious

Most devious, unreliable, dishonest company I have ever known!

Joanna · 18 October 2018

Agent replied · 17 June 2024

Hi Joanna, We're very sorry you haven't been happy with the service received from a Martin & Co office. Are you able to update your review to let us know which local office you've been dealing with? This will help us to investigate further.

1/5

Trustpilot

I’ve been a tenant with them for a year…

I’ve been a tenant with them for a year and a half and they have made our life hell. Moving out because of them, AWFUL customer service, do not get a home with them

Charlie · 12 April 2021

1/5

Trustpilot

TERRIBLE AGENCY

TERRIBLE AGENT ELEANOR ALSO IS VERY RUDE AND UNHELPFUL SHE USUALLY CUT YOUR TALK AND SAY WILL SEND YOU EMAIL EMAIL IS A RECORDED MESSAGE AND HAS NO ANSWERS FOR WHAT YOU ASKED HER ABOUT TERRIBLE TERRIBLE TERRIBLE MONEY SUCKERS

Kingo · 22 February 2019

2/5

Trustpilot

Decent company good staff

Although Martin & co couldn't help me due to me being on a zero hour contract oscar that works for the company tried his hardest to help.He is a credit to the company and deserves some recognition

Ian · 26 May 2020

4/5

Trustpilot

Martin & Co Bury St Edmunds

Martin & Co Bury St Edmunds Very good service, always replied to emails in a quick timely manner. Very helpful at chasing my sellers solicitors who were being extremely slow. Overall very happy

Melissa · 27 May 2021

1/5

Trustpilot

Absolutely disgusted with the way I…

Absolutely disgusted with the way I have been treated by the Southend letting branch. Have basically been called a liar, even though I had photographic evidence of what they were disputing. Would advise to stay away from this agents!!

Jane · 16 May 2019

1/5

Trustpilot

I have had to deal with one of the most…

I have had to deal with one of the most rudest receptionists, Vanessa Archer. She was disrespectful and borderline rude. Made me very unsettled. Shame on her. Go learn some customer service!

Lee · 13 April 2021

1/5

Trustpilot

Worst estate agent ever

Worst estate agent ever. They arranged appointment for me to view a house. I came from a long way in rush hour and no agent presenter was there. They just don'r care about others time and commitments

Yaser · 12 July 2019

5/5

Trustpilot

Woking Team Mo and his team are excellent

Mo and his team in Woking are excellent, they give 150% to their customers. They are very supportive and helpful. They have done a brilliant job during lockdown. Would definitely recommend them.

Rosalind · 7 February 2021

1/5

Trustpilot

Terrible

Terrible. Twickenham and Kingston branches, together lied to us and misled us. They left us high and dry after we trusted them to put our property on the market. Stay away.

Faye · 12 April 2021

1/5

Trustpilot

This is the most disgusting company i…

This is the most disgusting company i have ever come across, this includes ALL branches. They are so rude and unprofessional, they do not deserve any clients at all.

Celine · 27 August 2021

1/5

Trustpilot

Awful company

Awful company, i unfortunately rent with them, you never get anything repaired and when you report anything, it gets ignored. I will never rent with Martin & Co again!

Bethany · 11 August 2021

5/5

Trustpilot

Very happy customer

A wonderful experience with Fulham Green who kindly helped me with finding a beautiful 1 bedroom property. Incredible customer support.

Kelly · 2 November 2022

5/5

Google

I had my property on with another agent for over a month, swapped agents and within a few days Martin and CO had found a lovely couple to move in. Great service, friendly staff, nothing but praise for their efforts.

Alex · 19 June 2014

5/5

Trustpilot

I have been renting my property with…Martin and co Stirling for 4 years

I have been renting my property with Martin and co for about 4 years now and would recommend them to anyone. Karen especially is very professional and helpful. Her customer service is excellent. Isabel Jamieson

Isabella · 27 November 2019

1/5

Trustpilot

I experienced very bad customer…

I experienced very bad customer services from martin and co Birmingham.They showed incorrect prices they continued to waste my time doing false promises. Just try not to deal with them

Workplace · 27 March 2021

1/5

Trustpilot

No Customer Service at all!

Because of Jess this is the WORST letting agency I've ever seen!!!👿👿👿👿👿👿I hope she find for another job where she doesn't have to deal with clientsNo Customer Service at all! 👎

Clarissa · 26 October 2020

1/5

Trustpilot

JUST GIGA BAD

Complaints are never dealt with. When going up to them with problems, they just avoid every single one of them. Unwilling to help with an extremely bad attitude, definitely deserve a negative mark

Justin · 19 January 2020

1/5

Trustpilot

Landlords want records of your savings…

Landlords want records of your savings etc,even when the landlord had the property you viewed set up for his 'friend' to let from the start????

Robert · 10 December 2021

1/5

Trustpilot

Worst letting agency ever!

Worst letting agency ever!! Just money minded people and don't understand the value of commitment and trust!! Will not recommend anyone to look out for their properties

Mohanbabu · 4 June 2021

5/5

Google

Jason and Megan have both been so helpful and excellent at communicating with me at every stage. Megan has made the process really easy and smooth. We couldn't be happier with the service. Thank you

Lucy · 18 June 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Martin and Co's Google reviews
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