Trusted Agent profile · Beckenham

Martin and Co Beckenham reviews

2.1

★★★★★

895 reviews across 2 platforms

163 High Street, Beckenham, BR3 1AE

Martin and Co's office in Beckenham, at 163 High Street, is rated 2.1 out of 5 across 895 reviews on two platforms, including 37 Google reviews rated 4.4.

Google logo

4.4 / 5

37

Reviews on Google

This office

Trustpilot logo

858

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Beckenham office, from every platform, shown as written. First names only.

5/5

Google

The team at Martin and Co acted as my agent for a lengthy period of time, but remained prompt and up-to-date with their communications throughout. They also took the time to look after each potential buyer on their own merits which makes them stand out over other agents.

A · 18 June 2017

1/5

Trustpilot

Terrible company - Avoid!

Terrible company that only care about money. Harassed us constantly and tried to accuse of things that were simply not true! They rarely respond to emails. Avoid this company at all costs! Worst 2 years of my life having to deal with these

Rachel · 4 May 2020

4/5

Trustpilot

HAPPY DAYS RECOMMEND MARTIN & COMPANY

I took out my frustration with estate agent! Completly my fault I couldn't find the street!I hv used Martin & Company in the past they hv always been professional and look forward to them finding me forever home!

Gloria · 20 July 2021

1/5

Trustpilot

Absolutely disgusting

Absolutely disgusting, no care for anyone moving into their houses or flats, never have time to fix problems in property. They do not clean, or refurbish at all pre-moving in which I think is disgusting when they make so much money. Lazy and unprofessional.

DA · 14 November 2019

1/5

Trustpilot

Dreadful company

Dreadful company. Totally incompetent maintenance department. Do not reply to emails with regards to urgent repairs or any repair in fact. Fortunately, we are able to leave the property but some are not so lucky. Unprofessional letting companies like this should be struck off.

Delaine · 30 August 2019

4/5

Trustpilot

Viewing

Viewed a couple of houses and get all the information we needed and they were able to answer all our questions.

Enna · 12 June 2023

1/5

Trustpilot

Such a trash company

Such a trash company So stupid people out there just avoid them at all costs!!! Just waste of time!

Johny · 3 August 2023

1/5

Trustpilot

Worst agency ever

Worst agency ever, incapable of resolving anything on time and when they do resolve something eventually it’s done but cheaply and not to a good standard the landlords are getting serious ripped off! They are a disgrace.

Rachael · 13 June 2021

5/5

Trustpilot

An exceptional service

An exceptional service. I felt in steady reliable hardworking hands. They gave prompt and effective communication and action throughout the sales processes, facilitating a rapid deal and resolving queries and difficulties effectively and efficiently. Also a pleasure always to speak with.

Caroline · 18 June 2020

5/5

Trustpilot

Excellent Customer Service

Recently used this service from a tenant perspective. I would rate all there Staff 110% regards commication and efficiency. They went way above what any Estate Agent would do. It was much appreciated thank you guys couldn't have done the move without you all.

Pam · 27 March 2019

5/5

Trustpilot

Excellent rental agency

I rented a flat wit them for more than three years and always found all members of the team to be extremely responsive and helpful. I would definitely recommend them to both landlords and tenants.

Alcabe · 1 October 2021

1/5

Trustpilot

Lack of Communication

Don't even bother with them, I found their lack of communication absolutely rude. Will say they'll do something for you and then they don't even bother, like its too much effort for them.

Natalie · 13 January 2022

5/5

Trustpilot

really pleased with the customer…

really pleased with the customer service and support ozzy is the man verry helpful and answered any questions i had it was stress free and straight foword in property over 2 weeks now and verry happy highly recomended

Jon · 18 January 2021

1/5

Trustpilot

the scammed me out of my holding…

the scammed me out of my holding deposit and wont return in. Bury st edmunds office. This company are thiefs

Jerry · 25 May 2023

5/5

Trustpilot

Very helpful team

Very helpful team. Bought our first home. Thank you

Ingrida · 18 February 2024

1/5

Trustpilot

Avoid!!!

Zero stars for this company.Please avoid this agency, Staines-Upon-Thames branch. Dishonest and unprofessional agents Doreen and Imran.Rubbish agency.

Iuliia · 15 July 2023

5/5

Trustpilot

Excellent Service and would highly…

Excellent Service and would highly recommend. Emma and Martin really helpful from start to finish.

Keeping · 28 September 2023

5/5

Trustpilot

Amazing!!

Can't be more happy with the service i have received. I unfortunately didn't take down the lady's name who showed me arround the house but she was lovely and lesley has been so lovely!! Honestly can't thank you enough!!

Miss · 7 August 2020

5/5

Trustpilot

Exceyanf efficient service

Exceyanf efficient service. Looked for a quick relocation and everything was done in 3 weeks. Excellent service from Charlotte. Very helpful and responsive

Richard · 4 February 2023

1/5

Trustpilot

Avoid if your looking to rent.

I just won't ever use this branch of estate agents again.

Laura-Jayne · 17 November 2018

Agent replied · 17 June 2024

Hi Laura-Jayne, We are sorry to hear that you had a bad experience with a Martin & Co office and we would like to hear more of your feedback. Please could you let us know which office you used so that we can investigate further?

5/5

Trustpilot

Martin and co staff are fabulous

Martin and co are great ..I've been in contact with a lady called Angela who's been fabulous sorting out my tenancy and bond. always efficient too great job from all the staff. would definitely recommend

Jennifer · 29 June 2021

1/5

Trustpilot

I have been waiting for over a year for…

I have been waiting for over a year for a few things to be fixed and I am still waiting!They are the worst!!! They score 0 stars for me but that option isn't available! Martin and Co Harborne Birmingham!!

Joy · 12 July 2020

1/5

Trustpilot

Poor

Poor , don't tell you if you have been successful in applying for a property to rent just ignore you very picky on who they rent to , just wasted my time

Amanda · 18 December 2021

1/5

Trustpilot

I'm a landlord and had a poor…

I'm a landlord and had a poor experience from Martin & Co Sutton Coldfield.I would avoid.

Ian · 15 August 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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