5/5
GoogleVery professional and generally good to work with.
Agent replied · 29 December 2025
Thank you Delwin, it was good to work with you too and we would like to wish you all the very best in your new home.
Trusted Agent profile · Beccles
Verified
Fine & Country Beccles & Waveney reviews
★★★★★
37 reviews across 1 platform
23a New Market, Beccles, NR34 9HD
Fine & Country's office in Beccles, at 23a New Market, is rated 4.9 out of 5 across 37 reviews on 1 platform, including 37 Google reviews rated 4.9.
Reviews
Every review we hold for the Beccles office, from every platform, shown as written. First names only.
Google1/5
GoogleThey really aren’t very good. We viewed a house with them a couple of weeks before the first Covid lockdown. We loved it and were promised we’d be kept updated on any developments while we sorted out the sale of our own property. So when a sale was agreed to somebody else, a courtesy call/email to let us know would have been appreciated (there wasn't one). And I don’t think it was unreasonable to expect some form of communication to let us know it was back on the market when that sale fell through, particularly as we could then have told them we had sold our own property and were ready to go! That, too, was clearly a bridge too far. But to add insult to injury, having called them (twice) to put in an asking price offer, we had to wait four days to be informed they’d again agreed a sale to somebody else, this time to a mysterious chain-free buyer that no one had seen fit to mention existed when we put our offer forward. I know this might sound like sour grapes. But, despite a litany of other gripes (emails ignored, phone calls to the office literally unanswered for hours/days on end etc), there really aren’t any: we found a lovely house through another agency who, despite the obvious complications caused by Covid, were communicative, proactive and professional - the polar opposite of this dozy bunch. I suppose my point is that anyone can sell a property when the market’s good. But if I was selling my home in the Beccles area, I’d want an agent who isn’t going to sleepwalk through the entire process.
Agent replied · 31 May 2023
Hi Annabel, Thank you for your feedback, we are sorry to hear that you have had a dissatisfactory experience with Fine & Country. We pride ourselves on our service and I would be keen to discuss in more detail the issues listed in your review. We’ll be reaching out to you personally in the next 24 hours to arrange a suitable time to speak. We want to learn more about the situation and how we can make things right.
5/5
GoogleProfessional at all stages of the sale of our property. Working for us to get the sale over the line and completed.
Agent replied · 15 April 2026
Thank you Diane for your lovely review. We enjoyed working with you and were delighted to play a part in your journey.
5/5
GoogleI really enjoyed working with the Fine and Country in Beccles, friendly efficient, supportive team.
Agent replied · 15 April 2026
Thank you Lindsey, working with you was a real pleasure and hope to work with you again in the future.
5/5
GoogleExcellent service and communication, couldn't fault them at all. Would highly recommend.
Agent replied · 29 August 2023
Thank you for your lovely feedback. You were a pleasure to deal with and we wish you many happy years in your new home.
5/5
GoogleI highly recommend Fine & Country! Outstanding professional and friendly service 10/10.
Agent replied · 25 October 2023
Thank you Kane. We really appreciate your feedback.
5/5
GoogleVery helpful and friendly. Kept us well informed during a recent house purchase.
Agent replied · 31 May 2023
Thank you TP for your review. We are delighted to receive your feedback. From all of us at Fine & Country in Beccles, We wish you many years of happiness in your new home.
5/5
GoogleAn excellent Estate agent. Professional and efficient whilst maintaining a friendly and kind approach
5/5
GoogleQuality service and produce
5/5
GoogleVery professional
Agent replied · 6 July 2023
Thank you James, it was lovely to meet you both.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
