5/5
Trustpilotgood friendly staff no pressure on…
Claire at the Grange Formby and Shirley at Orrell were both good friendly staff no pressure on sales, so helpful and courteous .
Trusted Agent profile · Bebington
Morris Homes Ltd Bebington reviews
★★★★★
885 reviews across 2 platforms
Bromborough, Bebington, CH62 7BY
Part of Morris Homes Ltd, see every office.
Morris Homes Ltd's office in Bebington, at Bromborough, is rated 4.2 out of 5 across 885 reviews on two platforms, including 11 Google reviews rated 3.4.
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Reviews
Every review we hold for the Bebington office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotI never understand the bad press New…
I never understand the bad press New Builds get in the media as we have been nothing but impressed with ours. We have lived in ours now for 2 and a half years and we still receive such support from Scott the Site Manager. Scott, as well as Ian, and Lynne & Jess in the Site office, are an asset to Shelbourne Homes (Morris Homes). We still love our home and its location and couldn’t be happier. I dread the day the site is finished and Jess, Lynn, Scott and Ian all move on as they have treated us like friends and I will be sad to see them move on! Although we are in our forever home now, if we ever needed to move again, I’d be looking at Shelbourne sites before anything else.
5/5
TrustpilotFirst house @ Lathom Grange
We have recently reserved our first home at Lathom grange. I’d like to say a big thank you to Lisa who made the process so easy walking us through each step and each detail (which isn’t easy !)
5/5
TrustpilotSo helpful and accommodating!!
Myself and my Partner came to view the show homes early April as we are looking to move back up North to be closer to family. Spoke with Hannah on site who was more than happy to help show us around various 4 bed houses even though she was already busy showing other people around! She gave off great energy was so helpful with everything we asked!! Although we won’t be moving for at least another year she was so helpful!! Thank you so much and we will be back again to discuss further when the time is right :)
5/5
TrustpilotJeanette and Aimee at St Michaels Park…
Jeanette and Aimee at St Michaels Park Upton were amazing and extremely helpful from the minute we reserved our house to completion! The build and spec is everything we dreamed it would be. Also want to say a massive thank you to Lee and Will for managing the site so well!! 100% recommended
5/5
TrustpilotWent for a visit in their new built…
Went for a visit in their new built apartments, the sales assistance Sandra and Victoria is so helpful and sweet, they have perfect product knowledge and are so professional, our family is very satisfied with their services and so happy that we have the both of them guide and help us during the visit of the site.
5/5
TrustpilotRivington park
The amount of details and well explained points about the house and the help they offered to us was great, they went above and beyond to help us.
5/5
TrustpilotWhen visiting your Macclesfield site…
When visiting your Macclesfield site earlier today. We were pleasantly surprised. The sales negotiator Wendie, was lovely well presented friendly and knowledgeable. The showhome was beautifully presented.
5/5
TrustpilotGreat Experience with Morris Homes
Hannah was very helpful with showing us the various houses on Princes Meadows. She gave advice on what would suit our needs as a family and what incentives are available with different house styles.
5/5
TrustpilotHannah @ Prince’s Meadows
Hannah @ Prince’s Meadows is a wonderful ambassador for the company. Helpful, friendly and knowledgeable, nothing seemed to be too much of a problem. And we like the quality of the houses and build.
1/5
TrustpilotDowning Gardens, Gamlingay
Absolutely disgusted with how we have been treated by Morris Homes. We had our dream home reserved at Downing Gardens, Gamlingay, for around 12 months. Due to marketing our homes during the worst mortgage rate crisis in recent history, it took a while to sell our properties subject to contract (myself and my partner both owned a property and were buying the Morris Home together). Once sold stc, my partner's sale fell through once, we then secured a new buyer who was in a chain. Due to a delay further down the chain which was out of our control, Morris decided to pull the plug on our purchase. This and the pressure put on us during the last months of our intended purchase was awful - we could do nothing but beg our solicitor to get us some answers. If this wasn't bad enough, we had also selected a number of upgrades for the property, paying around £6,000 in a deposit. Morris Homes are now refusing to refund us any of our money, stating that we signed forms at the time of ordering the upgrades which stated the deposit was non-refundable. We could accept this if we were the party that pulled out of the purchase, however it was Morris Homes themselves that collapsed our chain.AVOID AT ALL COSTS IF YOU WANT A PEACEFUL LIFE AND YOUR HARD-EARNED MONEY IN YOUR POCKET OR INVESTED IN A PROPERTY YOU ACTUALLY LIVE IN.
5/5
TrustpilotWe went to take a look around the…
We went to take a look around the Prince's Meadows development in Kirkham without an appointment. We were made to feel very welcome by Hannah, who could not have been any more welcoming, knowledgeable and enthusiastic. We were able to view a number of the different properties available with Hannah fully explaining all of the features and options, she also gave a full insight into the phased stages and took the time to understand what our key requirements were.
5/5
TrustpilotIt was nice speaking to the staff as…
It was nice speaking to the staff as the process was well explained to us.
1/5
GoogleTerrible building developer’s from the incompetent sales rep’s who haven’t got a clue on how a house is built to the cowboy site manager’s who make it up as they go along. Greedy company who offer you the world for the first month of moving in then don’t want to answer any problems with the build subcontractors throughout morris just pass the book. No drainage in the garden’s a whole Facebook group complaining. Bellway a much better choice. Strongly advise to look through all the complaints on the site’s Facebook page.
5/5
TrustpilotWent for a visit in their new built…
Went for a visit in their new built Egerton Park apartments, the sales assistance Sandra was so helpful and so nice, she has perfect knowledge on her duty and very professional. She has given so many information for me to move forward and finding my best possible option with this home move. We were very satisfied.
5/5
TrustpilotChris - morris homes
We had been house hunting for 6 weeks and had hit brick walls with other builders
5/5
TrustpilotSt Mary's Park
I have been looking for a 4 bedroom family home for a while now, I found this development by looking online so I popped in to have a look, I was met by Carole and Vic who welcomed me in and really helped me with what Morris Homes had to offer and what choices were available to me. I will definitely be revisiting again with the rest of my family. Thank you both very much.
5/5
TrustpilotJust reserved a property at Kirkham…
Just reserved a property at Kirkham through the Morris on site sales rep Hannah and couldn’t be happier with the service received. Hannah spent a lot of time with us explaining everything in great detail but also made it an enjoyable experience through her jovial personality. Buying a house is a big decision and quite daunting but helped take any concerns or worries away. Nothing ever seemed too much. Highly recommend.
5/5
TrustpilotAs first time buyers we experienced…
As first time buyers we experienced exceptional, informative service. Carol was a great advisor and was extremely knowledgable about the plot. Thank you Carol and Vic
5/5
TrustpilotTracey from Shellbourne at Arden park…
Tracey from Shellbourne at Arden park handled everything and made the process very easy
1/5
TrustpilotBe careful when buying a home from…
Be careful when buying a home from Morris Homes! (Scum of a company). Once they have your money for the house they don't want to know! This is the garden, they laid the turf and have put no drainage in at all. This is just walking on the grass. Morris homes said because we didn’t report this issue last year ( even though we are still in our 2 year warranty) and we have walked over the grass they will not be installing any drainage. There head of customer care Chris Moylan came round to look at the garden and said it was acceptable and they will not be doing anything about it. This guy has no ground work experience as stated by him self he just sits in an office how he can make that decision just sums this company up! They think it’s acceptable to only walk on your grass for 3 months of the year while it’s dry. The soil is clay soil so the water has no where go! The estates Facebook group homeowners are complaining about how boggy there gardens are, they have also got no where with this joke of a company! DO NOT BUY A HOUSE HERE IF YOU WANT TO GO IN THE GARDEN.
5/5
TrustpilotHad a pleasant experience purchasing my…
Had a pleasant experience purchasing my Morris home , Mrs Pauline and Mrs Linda was easy to deal with and answered all my questions . I expected a few problems as it is a new build but so far only little things that have been rectified quickly by the site Manager Mr. Richard. Once again I thank to Morris Team.
1/5
GoogleWe have had issues with our new home including a broken bifold door which we raised in March. It is now September and nothing has been done. A number of contractors have been "booked" to fix it and they either do not turn up or do not know what was required and therefore are unprepared and cannot repair the door. We have taken annual leave on multiple occasions to let the contractors in and therefore lost out financially due to the messing around. We would like this to be sorted ASAP and compensation provided.
1/5
TrustpilotMorris Homes are poorly built
Morris Homes are poorly built. Buy one at your peril. The master bedroom door is not hung right ie spirit level shows its well out and the ceiling in the front room had to be reinforced has it looked like it was bellowing. The corner pieces between the ceiling and the wall in the master bedroom are also not straight thetes a slight bellow seen there and some rendering is poor. The main drain from the downstairs toilet is cracked and I'm told any repair is at my own cost. The house is leasehold and the leases through home ground working for Abacus are toxic having gone from £300 to £440 in 10 years. £140 is not the current RPI rate on £300 (March 2024) which they originally stated it would be. Its looking like our MORRIS HOME will be hard to sell now because of this technically trapping us here. Why would i want a 4 bed detached house and not own it? I have a landlord demanding money from me and restricting what I can and can't do in my own home. The road has been left unadopted and Morris Homes who built the houses won't take responsibility for that either even though it's already wearing out in the 10 years we have been here and is still unadopted by the local council. I wouldn't buy any of their homes not one. The build quality is rubbish. Don't be misguided by their sales tactics they leave you high and dry. Your home is your kingdom its a shame mines crumbling around me.
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