Moulton Haus Cotswolds reviews in Bayshill Road

★★★★★ 5/5

Google

We recently purchased our latest home through Hugo and Moulton Haus, during the search for out next home we dealt with a number of people and estate agents and by far Hugo and the team at Moulton Haus were the best we dealt with. The team were always professional and knowledgeable, they really were simply better than anyone else we dealt with, their approach felt personalised and tailored and we felt at ease. So much of moving house is stressful and it was great to have someone who was always dependable, contactable and professional. I would have no problem in recommending Moulton Haus to anybody and when the time comes for us to move again I know I will be reaching out to Hugo and the team at Moulton Haus.

Daniel · 14 April 2021

★★★★★ 5/5

Google

It is no coincidence that Moulton Haus very quickly found me the perfect tenant, who has stayed for over 3 years. During the letting process, they were extremely professional in ensuring that all the legal requirements were met and ensuring all measures were taken to protect me, my property and the tenant. Since then they have continued to offer a professional yet personable service, with swift replies and actions. They have also gone above and beyond to answer some general queries regarding the property market, which has been very helpful in my decision making. I would highly recommend Hugo and his team.

Shuki · 14 April 2021

★★★★★ 5/5

Google

Hugo was brilliant from start to finish, and found the perfect tenant for me. He worked closely with me to accommodate my circumstances, understood exactly what I required tenant-wise, and had people lined up to view my house without ever having to advertise it. And the first people through the door took it! The after service has been very efficient and helpful, and Hugo has always been available to chat anything through. Can't recommend Hugo and Moulton Haus highly enough!

Lindsay · 14 April 2021

★★★★★ 5/5

Google

Hugo has managed a property for us for 10 years and made it a stress free experience. He worked hard to ensure good tenants were found and it always felt that he considered both sides fairly when there were any issues. He acted swiftly and had good links with tradespeople to get any jobs done urgently for a reasonable price when needed. He communicated with us directly and promptly but only when needed so we never felt unnecessarily burdened and were confidently able to take no news as good news. We would recommend him without hesitation.

Meghan · 4 March 2025

★★★★★ 2/5

Google

Moutlon Haus acted as the letting agent for a property of mine in Painswick between February 2020 and August 2020. There are two elements of the service that I would deem as excellent but I would highlight they are both outsourced and not actually conducted by Moulton Haus. Firstly, the standard of photos produced are exceptional. Secondly, the level detail in the inventory is possibly the best I have seen. From a lettings perspective, this is where the positives end. During the 6 month period, the team failed to proactively produce rent statements. I believe 4 out of 6 months I had to chase and sometimes this was more than once. I found the team particularly difficult to contact over the phone. There was one occasion when I wanted to discuss something and I rang 7 times over a 3 day period, each time it rang out. It very much felt like the monthly management fee for the property was deemed not worth the hassle. During the tenancy there was a problem with the front door lock and the team authorised a £200 repair. The lock replacement lock retails around £8 so I would deem the labour costs on this 20 minute job extortionate. When questioned, the response word for word, "its not my job to run it cost effectively". This line alone inspired me to write this review so other landlords can be made aware. I completely agree that the tennant has to come first in all situations but it is very much the job of a management agent to ensure the landlord gets good value.

Liam · 14 April 2021

★★★★★ 5/5

Google

Honest, decent, and ‘the business’ Moulton Haus. Hugo, Rozy and team, all we were looking for, and more. Sign them up, they are great...and who would have thought, working with an estate agent could be enjoyable? but being with Hugo & Co. is. They know the business of Cotswold living.

Andrew · 14 April 2020

★★★★★ 5/5

Google

Very professional, friendly and quick-responsive. Hugo was trying to help in each step and has answers for all the problems that might appear. Grateful to have met wonderful people!

Gabriela · 14 April 2021

★★★★★ 5/5

Google

An excellent Estate Agent who helped us every step of the way with my late father's house sale. Hugo Moulton project managed redecoration and installing a new kitchen and so no worries for me. I wouldn't hesitate to recommend friendly, professional Moulton Haus to any buyer or seller.

Martin · 14 April 2022

★★★★★ 5/5

Google

The team at Moulton Haus were fantastic. Rozy was a pleasure to deal with, very personable, professional and a great communicator. Always on the end of an email and willing to answer questions and queries quickly and efficiently. Also great …

Katie · 14 April 2019

★★★★★ 5/5

Google

Hugo and the team at Mouton Haus managed both the rental and then subsequent sale of my house and the level of service received is well beyond what I have experienced with other estate/letting agents. During the rental period, the property, …

Huxley · 14 April 2018

★★★★★ 5/5

Google

Moulton Haus managed a rental property for my parents and helped us sell two houses in Painswick. In all cases the Moulton Haus team and , in particular the owner Hugo, have been been very proactive, knowledgeable and easy to deal with. I would highly recommend them

Mark · 6 July 2021

★★★★★ 5/5

Google

Nice to deal with an independent company that cares. Service is excellent and tenants are vetted. They are also welcomed which must be nice. Service is very good and nothing is too much trouble. Very efficient in finding new tenants and can do quick turnarounds.

Belinda · 22 May 2021

★★★★★ 5/5

Google

I have no hesitation at all in recommending Moulton Haus. The team are professional as well as friendly, very knowledgeable about the local market, enthusiastic, have an attention to detail and customer service that inspires confidence and …

Jan · 14 April 2021

★★★★★ 5/5

Google

Hugo at Moulton Haus is the consummate professional, and is constantly seeking the best interest of all parties involved. We’ve known him three years as renters and would continue with the agency if we stilled lived in the area! A++ service!!

Luke · 22 May 2023

★★★★★ 5/5

Google

We recently bought through Moulton Haus and have found them great to deal with - helpful, friendly and professional. I've no hesitation in recommending

Rob · 14 April 2021

★★★★★ 5/5

Google

Just a nice team you feel comfortable with . give clients the right feeling about a house .

Tj · 14 April 2020

★★★★★ 5/5

Google

Wow, where to start. What an amazing experience from start to finish! Hugo spent time at our property making sure he knew it inside and out before we even agreed to sell it with him. He is extremely professional, friendly and efficient, he …

Harriet · 14 April 2019

★★★★★ 5/5

Google

I knew I had chosen the right estate agents in Moulton Haus - they actively ‘sell’ your house, valuations are realistic, they are both professional and efficient, and I have recommended them to many people as they provide a quality service. …

Jane · 14 April 2019

★★★★★ 5/5

Facebook

Great help regarding property rental. Would be happy to recommend. Also wish to send congratulations to Hugo Moulton of Moulton Haus on the recent arrival of his new baby. No drop in standards even at such an eventful time. Thank you.

Ann · 7 March 2016

★★★★★ 5/5

Google

Extremely professional and friendly. The staff are extremely on point. I have never dealt with such professionalism before. The prices are just perfect. Tenant fees are low and the quality of professionalism is very high. I was very …

Sai_Tastic · 14 April 2018

★★★★★ 5/5

Google

Rating only, no written review.

Eric · 14 April 2021