Trusted Agent profile · Bath and North East Somerset
★★★★★
1,714 reviews across 2 platforms
4 Wood Street, Queen Square, Bath, BA1 2JQ, Bath and North East Somerset, BA1 2JQ
Part of Knight Frank, see every office.
Knight Frank's office in Bath and North East Somerset, at 4 Wood Street, is rated 4.9 out of 5 across 1,714 reviews on two platforms, including 138 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Knight Frank won in 2026.
The Trusted Agent 2026 results for Knight Frank, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
5/5
TrustpilotJocelyn has provided a kind and speedy…
Jocelyn has provided a kind and speedy support - thanks
Thank you Jun, I will continue to provide the same service. If you have any query, please do not hesitate to contact me. Kind regards, Jocelyn
5/5
TrustpilotPromptly resolved the problem with the…
Promptly resolved the problem with the door lock issue.
Dear SorokaThank you for taking the time to leave your feedback, glad we managed to resolved this for you quickly.Please do not hesitate to contact me should you require anything in the futureRegvita
5/5
TrustpilotSatisified
Good and efficient letting service.
Thank you for your review Khaled, It has been great working with you. Best, Beth
5/5
TrustpilotCharlotte McClean was super efficient
Charlotte McClean was super efficient, courteous and helpful. Excellent service!
Thank you for your kind words. It was a pleasure working with you. Please don’t hesitate to contact me should you require any further assistance.Kind regardsCharlotte
5/5
GoogleSam did a fantastic job. I would recommend him to anyone looking to sell their house in Bath.
5/5
TrustpilotExcellent experience with Vinoath
Excellent experience with Vinoath - was very responsive, and got us into a great position
Dear Nick,Thanks for the kind words.It has been a pleasure to assist you with your renewal.Kind regards,Vinnie
5/5
TrustpilotRenewal
Great job by Vinnie from Renewals
Dear Omeed,Thank you for the great review.Kind regards,Vinnie
5/5
TrustpilotPerfect experience
Our agent Summer, was brilliant, she was incredibly knowledgeable and helpful and helped us find the perfect house with exactly the specifications we wanted, she managed to get us a great deal, and was brilliant through the application process.Was the perfect experience
5/5
TrustpilotExcellent service…
Knight Frank worked tirelessly to complete my house sale despite having to cope with the many delays caused by the sale of my buyers' property. I would not hesitate to use them again.
5/5
Trustpilotprofessional and reliable estate management service
professional courteous, prompt and efficient service
Good afternoon Maurice,Thank you for your review, glad we could complete the emergency works prior to the new tenancy.Should you need anything else at all, please do not hesitate to reach out Warm Regards,Jason
5/5
Trustpilotgreat service
Vinoath Selvakumar from their Belgravia office helpful and professional
Dear Luigi,Thank you for the lovely review and choosing Knight Frank to act for you again.Kind regards,Vinnie
5/5
TrustpilotPolite response relating to repairing
Konomi and Toru responded promptly and politely to my requests regarding repairing.
Dear Mr Kajiwara,Thank you very much for your kind review.We are always happy to help should you require any further assistance.Konomi & Toru
5/5
TrustpilotExcellent service
Excellent service and support thank you
Thank you Debbie for your kind review. Knight Frank
5/5
GoogleI found both Francesca and Giselle to be very professional and supportive through a long exchange process caused by down the chain purchasers outside of our control. Excellent service. ThanksPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your kind words. Whilst it took longer than anticipated, we are so pleased that we got there. We hope that you thoroughly enjoy your new home. Kindest regards, Francesca & Giselle.
5/5
TrustpilotGreat support from Henna Ellahi for…
Great support from Henna Ellahi for following up on request to change personal details.
Thank you for your kind review. We are delighted you had a great experience with us.Henna
5/5
TrustpilotBoth Alex and Jamie- Leigh and the…
Both Alex and Jamie- Leigh and the whole knightfrank team have been fantastic to deal with I would highly recommend using Knightfrank over any other letting agent they where Fantastic throughout the process
Dear Eamonn,Thank-you so much for your kind review.It was a pleasure to work with you again on this rental.All the bestJamie-Leigh, Alex & The Esher, Cobham & Weybridge Lettings Team
5/5
TrustpilotWe always use Knight Frank
Knight Frank are always our go to agents and always deliver. It is always a very positive and professional experience and they have been our agents for many years.
5/5
TrustpilotVery professional excellent job mr hamzai …
Very professional excellent job and looking after clients
Thank you for your review Sayed. It was a pleasure assisting you.
5/5
TrustpilotVery kind staffs
Very kind staffs. I was helped by them when setting up the wifi, repairing equipments in the room and getting access to the facilities of the flat.
Dear Mr Takei,Thank you very much for your message and your kind words.We hope you enjoy your new home, and we look forward to assisting you in the future.Kind regards,Japan Desk Team
5/5
TrustpilotThe Service
The excellent service I receive, especially from Shantel
I appreciate your positive feedback, Robin. It's a pleasure assisting you.Best regardsShantel
5/5
TrustpilotMade a great job
Made a great job in searching the right tenants and assisted us with a high level of professionnalism.
Dear Celine,Thank you for once again allowing us to act in your best interests, Oliver and I are very pleased and will look forwards to working with you and Hamed in future.”Best,Walid
4/5
TrustpilotA good experience once Worcester…
A good experience once Worcester closed… but both offices could improve on answering their phones as quite often in the early days no response.
5/5
TrustpilotExcellent advice and exceptional…
Excellent advice and exceptional service. Highly recommended
Thank you for your kind words. It was a pleasure working with you. Please don’t hesitate to contact me should you require any further assistance.Kind regards Charlotte
5/5
TrustpilotHad a great experience with Vinnie from…
Had a great experience with Vinnie from Tower Bridge, everything was done efficiently and professionally
Dear Peter,Thank you for your kind words.All the best in your new home.Kind regards,Vinnie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Knight Frank, Bath and North East Somerset won Trusted Agent; Knight Frank, Tower Hamlets won Trusted Agent.
