Hunters Whitchurch reviews in Bath and North East Somerset

★★★★★ 5/5

Trustpilot

Really happy with the service, thank you

I've lived in a Hunters rental property for almost 4 years now, and I'm very happy with the service, thank you. Russell and the team are really helpful and make everything easy to understand. Highly recommended!

Jo · 11 March 2025

★★★★★ 5/5

Trustpilot

I recently sold 3 houses with Hunters…

I recently sold 3 houses with Hunters in Gateshead and I have to say Hunters did a job a great job for me. A couple of the sales were not straight forward but they managed to get the sales over the line and and showed great worth ethic and professionalism. Rob is always on the other side of the phone going the extra mile to help out. They also managed my rentals and did an amazing job finding me great tenants. I have no doubt in recommending their services to anyone looking to buy sell or rent property in Gateshead and around. Anthony Jowers

Anthony · 24 May 2022

★★★★★ 5/5

Google

Great service start to finish especially from Rhian and Stevie. Highly recommend for seamless house move

Russell · 10 March 2026

★★★★★ 1/5

Trustpilot

Horrible Company, Do not use them.

They are very lazy with their work and don't try as much compared to other firms we've interacted with. They made multiple basic spelling mistakes in the detailing of certain properties, such as 'life support' instead of 'lift support' and somehow misspelling 'appliances'. They also have poor communications between potential tenants and letting people, telling us 15 minutes AFTER the designated time that the tenants would not be coming, even though the arrival was booked a week in advance.

Abuzz · 7 May 2025

★★★★★ 5/5

Google

Iv dealt with Hunteres Whitchurch on several occasions! Lisa especially goes above and beyond.

Joe · 10 October 2024

★★★★★ 5/5

Google

Hunters have given us fantastic service and support when we decided to sell our home of 15 years. From the first visit when they marketed it so well it sold before they had time to get the sign up outside, to the very last moment when while waiting to collect the keys from another Estate Agent Donna let me sit with her on the office for a warm up and a chat on a very stressful moving day! Thanks for all your help ladies and gents - will recommend you to anyone thinking of moving !!

Grey · 24 October 2023

★★★★★ 2/5

Trustpilot

Really slow in replying to anything pretty much

If you ever need them pretty much they are very slack in responding to emails or phone calls. We moved out of our house on 2nd July and have only got our deposit back today (16 days later) this is with no disputes. Basically if they want something they will be quick to act, if you require something they'll fob you off, and they're taking over yorkshire by the sounds of it.

Nick · 19 July 2025

★★★★★ 5/5

Google

Buying a house can be challenging, even in the best of times, and when things go wrong, it can turn into a nightmare. Unfortunately, that's exactly what happened to us when we encountered unexpected issues with the house we wanted to buy, and problems with other buyers further down the chain only added to the stress, resulting in many sleepless nights. At some point, it seemed like we might never get the house we wanted. Throughout this trying time, Hunters couldn't directly intervene in the issues further down the chain. It became a waiting game, and all of us, including Hunters, were left feeling frustrated and uncertain. However, just when we were losing hope, something unexpected happened. Instead of taking a passive approach and leaving the other end of the chain to solve their own problems, Hunters stepped up. One of their team members took charge of the entire chain and started actively working with everyone involved to move things forward. She was incredibly proactive, taking the time to understand the obstacles holding up the chain and keeping all parties informed throughout the process. We were impressed by her dedication as she worked with us to find viable solutions. Her efforts extended far beyond what was required of her, through evenings and the weekend she invested countless hours each day to ensure we met our deadline. It's easy to praise a company when everything goes smoothly, but the true measure of their value lies in how they handle challenges. In our case, from the initial viewings with Lisa to the completion with Stevie, we can't recommend Hunters highly enough because they truly stepped up when others might have simply given up. Thank you.

Frank · 10 October 2023

★★★★★ 1/5

Trustpilot

I would give zero it i could

I would give zero it i could. In disrepair for two years. Dont know were to start. Electics, mould, guttering, blocked toilets, firealarms. Dog poo on the floor when moving in. Overgrown ivy on the walls etc etc. im begging you dont rent from them. Fail to attend apointments etc

Jennifer · 10 February 2026

★★★★★ 5/5

Trustpilot

I would highly recommend this Estate…

I would highly recommend this Estate Agent who helped us sell our flat. We all knew how difficult and hard to sell a flat now adays, let alone is a high rise building. I would personally recommend Jabjeet one of the estate agent who assist us sell our flat. who is a very professional, responsive and attentive to details. His skills and hard working & enthusiastic attitude helped us find a buyer and deliver what we are expecting and more. I highly recommend him as a Estate Agent who is focus to meet the clients expectations and within the time frame deadline. He is driven and passionate to his profession. And what we like about him is he communicate and respond to us asap, He guide us along the way of the process of selling our property. Thank you Hunter Agent for your support through out the process. And thanks for sending us Jabjeet as our Agent, he is truly a great asset to your company. We are super happy with his service.Mr & Mrs. Reyes & Family

Belinda · 19 February 2022

★★★★★ 5/5

Google

Nice smooth sale, and looked after by the whole team.

Kevin · 10 April 2026

★★★★★ 1/5

Trustpilot

Not professional

What to say, utterly unprofessional estate agent. Some properties are for sale in ivyhouse road that we like to view, seen it in Zoopla. And was told that property is sold couple of weeks ago, off hand. I am sure as an agent they have access to the account and very easy to put it STC, rather than making people running around.

Ibnul · 30 October 2023

★★★★★ 5/5

Trustpilot

Fantastic efficient friendly service

I have just recently moved out of a property that Hunters in Baldock were managing I can’t believe in the difficult times with the pandemic how absolutely professional and efficient they have been. Both Claire and Chloe were brilliant. Supported me through the exit all the way, made sure the deposit was quickly paid back quickly and fairly, at no point did I feel money was being held unnecessarily.I would definitely recommend them to anyone thinking of letting their home

Lorraine · 19 January 2022

★★★★★ 5/5

Google

Very helpful all the way, solicitors they recommended have also been fantastic throughout!

Kei · 10 March 2026

★★★★★ 5/5

Trustpilot

Amazing - Wembley Park branch (Agent Sam)

My experience with this letting agent is absolutely amazing. Dealt with the Wembley branch. The agent who helped me was Sam! He was a life-saver in my long search for a place to live. He was understanding, professional, helpful and friendly. He found me a place within a few hours!!! He truly knows what he is doing!!! Also a big thank you to Francis who took my initial call and all my details and was so lovely on the phone. RH

Raghida · 3 December 2021

★★★★★ 1/5

Trustpilot

WORST EXPERIENCE EVERRRR!!! DO NOT USE THEIR SERVICES!!!!

I'm disgusted and I'm fuming at how unprofessional this agency is... I had the worst experience today.An agent from their company rang me to let me know that there is a house for rent coming soon on the market and if we wanted to be the first ones to view it? I said yes immediately and we scheduled a viewing last week for today the 9th of October. I'm busy every day with calling different agencies to arrange viewings and I've seen from all of them how they proceed normally they call you the day before or on the same day you have your viewing earlier enough to confirm with you if you're still gonna attend the viewing. The confirmation viewing email I received from Carol contained only the address 41 Court Farm Road without a postcode... I looked up the address on the map and it came up that it's in Longwell Green, so of course, I thought that this is the right address.. I got a bit suspicious because no one called me to ask if I'm still gonna be able to make it to the viewing but I brushed it off and thought it's just me I'm overthinking it'll be okay. Then me and my mom this morning got a uber and went to the address we thought was the right one and our viewing appointment was at 11 am and I always like to be punctual and on time so we were there at like 10:45 and we decided to call HUNTERS to let them know that we are outside of the property and one of her colleagues said that Carol is on her way to us and we just sat there in front of the house and waited.. thinking this was the right address and thought that the agent has been caught in traffic that's why she is being late.. it went like 11:30 then I rang again and said that the agent still hasn't turned up at the address.. then they told me that Carol is at the address which is at Whitchurch.. and she was like you're at the wrong address.. and I was like the email that I received contained only an address without a postcode how can you be so unprofessional? as professionals they have to make sure they send you the correct address including the post code I was fuming because we spent so much money on uber just to get there only to make sure we would be there on time and won't be late then they suddenly tell me that I'm at the wrong address.. I got really bad mentally, my neck got really tense and my heart started beating so fast.. I was fuming! Then I rang again to say that we will get an uber to go to the right address and just asked them to ring Carol and let her know that we are on our way and she have to stay there and wait for us and not leave until we get there and see the house because it's the least she could do after being so unprofessional then we got into the uber and we are already almost at the right address and Carol herself has the audacity to ring me and tell me that she found out I went to the wrong address and I said yes because you didn't give me a postcode and the correct address and you didn't even make an effort to ring me to confirm if I'm gonna be able to make it to the viewing.. and then she said I don't have my car, my car broke and I had a relative to drop me off at the address where I did the viewings so I'm not at the address anymore.. I was fuming because I called the agency beforehand and I told them to call her urgently and let her know that we are on our way not to leave until we get there and she was just like I'm not at the property anymore and at this time we have already paid our uber to go to this property and we are almost at the right address.. Then she started arguing with me on the phone saying how it isn't her fault and it isn't her problem as she was at the right address and I wasn't, trying to turn things around to make me feel like it's my fault.. even though it was her fault and I said that she ruined my day and my mental health as I felt horrible and she was like I don't know what to say I felt hot waves, my neck got so tense and I broke down into tears in the uber because I've had it with her unprofessional attitude.. what was the cherry on top was the audacity of her calling me and telling me that she is not at the property anymore while we were at the uber on our way to the property I lost it.. as this was really the cherry on top.. I said to her on the phone I've spent so much money today on ubers because of you not giving me the correct address and now you have to cover all my expenses and you are calling me to tell me you are not there anymore as we are in the uber at this very moment and we are almost there.. this was the most horrible, unprofessional, rude and inconsiderate experience in my life. I'm never ever gonna use their services ever again!! They made the worst impression on me and I'm done with them. My mental health is REALLY BAD thanks to CAROL.

Lisa · 9 October 2021

★★★★★ 1/5

Trustpilot

AVOID THIS AGENCY!

Hunters (Harlington)- The agents and landlords prioritize money over tenant well-being and are quick to take your deposit while ignoring maintenance requests. Despite multiple issues in our apartment, including faulty electrical work, mold, and poor plumbing that allowed mice to enter, nothing was addressed. However, the landlord was eager to withhold our deposit to "fix" these issues, only to rent the unit out immediately without making any real repairs. Communication is terrible; agents rarely respond to emails or resolve concerns but are quick to chase tenants for payments. Be cautious when dealing with them.

Roshanie · 4 March 2025

★★★★★ 4/5

Trustpilot

Hunters Estate

I was delighted to have Darren Bailey and his team at Hunters Estate assist me in my purchase.Darren was professional, reliable and a proactive point of contact who helped mediate effectively and with confidence between all parties involved. His friendly disposition made the process positive for sure! I would gladly recommend Darren Bailey to anyone who is looking to buy a residential property. Indi

Indi · 16 July 2023

★★★★★ 5/5

Trustpilot

We had the pleasure of dealing with…

We had the pleasure of dealing with Steven Craig of Hunters for a property view. Stephen is an excellent agent, very personable, professional and prompt in his dealings. We would have no hesitation in endorsing Steven. Keep up the great work!

Rakesh · 25 October 2024

★★★★★ 1/5

Trustpilot

avoid them, they don't care about tenants

Unfortunately, estate agents usually have exclusive rights on properties and if you find a property you really like, you will have to go through them whether you like it or not.It's also likely that you will only see this review when you have already had problems with Hunters, but just in case this helps anyone, here's my recommendation: avoid them entirely, find another property you like if they are managing it exclusively.After I ended my tenancy, they kept me waiting for weeks and weeks without any kind of information. I could've waited to receive the money of the deposit, but I couldn't accept is the complete neglect and lack of updates they put me through. They didn't return calls (when i called they were always busy) and never answered emails.After trying to contact them again and again, they only decided to do something when I said I would take them to the small claims court if necesary, Even with that, they did reply but with lots of nonsensical excuses.After I got my money I found out that the landlord, unlike me, had been in the loop for everything.I wasn't even notified about the meter readings taken on check-out day by the clerk so that I could close my accounts.Why was I treated so differently? Well, simple, they don't care about tenants, only landlords, because they are the ones giving them their cut, not us.Also, the agents were the ones holding my deposit, so the later the better for them. They were clearly not in a rush to return my deposit.Absolutely unprofessional behaviour from a big estate agent that has offices in multiple places. This is a money-making machine with no consideration for tenants.

JORDI · 19 September 2021

★★★★★ 5/5

Trustpilot

Nicole Coombes at Hunters estate agents was so helpful and fab!!…

Nicole Coombes at Hunters estate agents, Middleton; has helped me and my partner (first time buyers and we had no clue about the processes of purchasing a property) she talked and helped us through step by step and made each step clear and understandable. she also did this with such a warm, friendly and professional manner plus she was so patient with me throughout. i would certainly recommend hunters and certainly Nicole Coombes was just fablous with us. we now, thanks to nicole at hunters, moved into out first, soon to be family home

Charlotte · 8 September 2021

★★★★★ 1/5

Trustpilot

Cooling off period contract disparity…

Cooling off period contract disparity with hunters.We signed up to sell our property then changed our minds over the weekend as we are entitled to do under the 14 day cooling off period. There is a clause in the contract which contradicts this entitlement so be warned if you change your mind. The measure of any company is how they react! In our case, demand for payment and threat of debt collection when no work had been done. Be warned my fellow house moversThe sooner estate agents are regulated, the better for all concerned!!! Ombudsman your time to shine

M&T · 4 September 2021

★★★★★ 5/5

Trustpilot

Hunters to the Rescue

Had lot of issues with other estate agents but Michael Warren and Hunters came to my rescue. Grade A service highly recommended.

Ashley · 13 August 2026

★★★★★ 1/5

Trustpilot

Save yourself the hassle and don’t bother!

Save yourself the hassle and don’t bother.From the moment we met Justin at Hunters, I should’ve sensed that something was wrong. He was full of the miracles he was going to work, how he would sell our house in days, not weeks or months. We fell for his lip service, telling ourselves it was enthusiasm, and listed with them.We thankfully negotiated to not pay the £165 he was asking for up front for “professional” photographs. This was one of our better decisions - the photos were less than ideal. I had to ask Hunters to re-edit them and turn down the saturation as all of the oak wood throughout our home looked bright orange! The photographer was from an external company and was also an arrogant piece of work.After a week or so on the market had passed with zero communication from Hunters, I called them to ask for an update. I was met with very little response and that they were not sure why there had been no interest (remember how I said Justin would sell it in “days, not weeks”...).I let another week pass to the same tune, no communication. I called again and their response was “let’s rejig the order of the photos on Rightmove”. Still nothing, and still no more communication.Our house is in a desirable area and is immaculately presented, so at this point I’m failing to see what the issue is. I’m asking Hunters who also have no idea. However the most worrying part was when I asked what their next steps were... blank. Nothing. No idea.Katy came out to see the house, supposedly so she could speak about it with first-hand experience to interested parties. I explained on her visit that I would like regular communication regarding the plan and next steps. I should point out that in my line of work I have to manage several projects at once and I often have to update stakeholders on progress. If progress is delayed, I am expected to reason out why and think of next steps - this is simply what I was asking Hunters to do.COMMUNICATE.After 5 weeks, we had whispers of a viewing. So I handed over the keys as we weren’t going to be around. I expressly stated that viewers are to either remove their footwear or wear shoe covers upon entering. I reiterated this as it had already been said on four separate occasions to two members of the team.I returned home to boot prints on my carpets. I have white carpets in my bedrooms.I turned on my CCTV which allows me to see into my porch way - no shoes were removed, and no covers applied. Absolute basic request, and disrespectfully not followed.I looked over the rest of the viewing, granted only from the outside of the property and also noticed an incredibly stupid move; When we left before the viewing, we put the bins out at the top of the drive. After collection, some ‘helpful’ individual decided to move the bins more into the drive where they were blocking the pathway down, sat just above some steps and right next to my car.Charlotte from Hunters arrived to do the viewing; She squeezed herself between the bins/car to go open up. She then squeezed herself back through to go wait for the viewer at the top of the drive. They arrive, and they all squeeze themselves past again. WHY NOT MOVE THE BINS?!?! What a brilliant first impression to make! Honestly, basic lack of intelligence shown at this point.After we came home and saw this, I asked for our keys back. Three days later and they’re not posted back through the door. There were whispers of another viewing but by this point I’d absolutely had enough of Hunters lack of professionalism, respect and communication. Basic things that they’re failing on.I terminated the contract (14 days notice negotiated, don’t let them fob you off with more) and went with another agent!Oh - and then they respond to your review to call you a liar. Real smooth.

Natalie · 22 July 2021