Hunters Whitchurch reviews in Bath and North East Somerset

★★★★★ 5/5

Google

We had an excellent experience with Hunters estate agency, and in particular with Sophie, who supported us throughout the entire process of renting out our home. From the very beginning, Sophie was professional, knowledgeable, and incredibly responsive. She guided us step by step, making what could have been a stressful experience feel smooth and well organized. Sophie went above and beyond to ensure everything was handled efficiently from marketing the property to finding suitable tenants and managing all the necessary paperwork. Thanks to her dedication and expertise, our home was rented out quickly and with minimal hassle. We truly appreciate her hard work and would highly recommend Sophie and Hunters to anyone looking for reliable and professional property services. Thank you Sophie!

Stanimir · 10 May 2026

★★★★★ 5/5

Google

If I could leave 10 stars I would. Lisa and her team sold a property for us, on behalf of my cousin, who has left the country. It took 4 months from going on the market to completing, with offers coming in during the first week of going up for sale. I Exceptional service.

Liz · 10 September 2026

★★★★★ 1/5

Trustpilot

This company doesn't seem to care…

This company doesn't seem to care either about their prospective customers or their existing landlords. I have an outstanding issue with their poor tenant management at a property that they have let for a number of years and their failure to recover documented damage after the tenant vacated the property. Nobody is answering my emails. The owner has notified his landlords that yet another staff member has left the company, they are notorious for being unable to retain staff. I would not recommend them to anyone.

Stuart · 17 September 2026

★★★★★ 5/5

Google

The team at Hunters in Whitchurch were very professional, friendly and helpful at all points in my house sale. They reassured me when I was anxious about some of the process that I was unfamiliar with. They were always on the end of a phone if I needed to talk to them. Highly recommended. Thankyou for everything! Alison

Alison · 10 June 2026

★★★★★ 1/5

Trustpilot

Gutted

I was really impressed with the valuer's sales pitch and genuinely believed they would be the best firm to sell my home. The fact they had a relationship with Ryan property law also played a part, although that turned out to be a disaster, but that's a review for another day. Experience of sales team - Georgia is so lovely and was a pleasure to work with. However, even after a week, the sole promotion strategy was pushing me to lower the price, which I eventually caved into and feel like I would have got more money had I gone with an approach suggested by a different agent. I had over 30 viewings, which was exhausting preparing the house for. Most of these were time wasting - one definitely a pseudonym (why don't they ask for ID checks?) and at least 10 weren't actually people who were in a position to buy (not got house on market or it would turn out they'd offered elsewhere). The buyers buyer (also buying through Hunters), was not vetted correctly or there was a big cover up. If there was a cover up, Hunters couldn't tell me, because they had such poor record keeping. I was sent evidence of some record keeping with regards to something else (hello GDPR breach!) and it was full of typos and omissions. Sales progression experience was horrific. Thankfully they eventually replaced the person, as I could go on and on with my list of what she did that was totally unprofessional, but worst bit is she could have put my children at risk if it had been a DV situation, as she told everyone in the chain my new address and all the addresses of everyone in the chain, repeatedly. I repeatedly complained about her and they left it far too late to do anything. Absolutely appalling and this estate agent caused so much additional stress to what was already a horrific chain. I would not recommend to anyone.

Nicola · 9 August 2026

★★★★★ 1/5

Trustpilot

Dreadful Experience

We booked valuation. Confirmed twice no show. She eventually came late at night & we fell for the speel. Big mistake just full of empty promises. No response to phone calls or emails. 17 days before first viewing. Buyers were not vetted as we were told. Some hadn't even got their house on the market. It was a truly horrible experience. Finally got a offer £30,000 below asking price! THEN I had an long email telling me we should take it ! They are beyond rubbish. They take on too many clients & cannot give you the time. They don't even ask if appointment is convenient to you. One word ....Jokers Two words....Avoid Avoid If I could give zero stars I would

Trixie · 26 June 2026

★★★★★ 5/5

Google

Couldn’t recommend enough. We sold our house with Hunters, within one week of going on the market, 14 viewings and 4 offers. They also secured us our new property. Professional, friendly team who are on the ball and kept us updated each step of the way. As a result we completed within 3 months. Special thanks to Lisa!

Amanda · 10 March 2026

★★★★★ 5/5

Trustpilot

I had an exceptional experience working…

I had an exceptional experience working with Julie Decraene throughout my house purchase. From start to finish before passing onto the next agent for the further process of buying my house, her service was nothing short of outstanding. She made what can often be a stressful and complicated process feel smooth, straightforward, and incredibly efficient. Julie was always professional, approachable, and highly responsive. Any questions or concerns I had were addressed promptly and clearly, which gave me a great deal of confidence and peace of mind. Her knowledge and expertise were evident at every stage, and she guided me through the process with ease, ensuring everything moved forward quickly without any unnecessary delays. What truly stood out was how seamless she made the entire experience. The process of buying a house can be overwhelming, but Julie handled everything with such organisation and attention to detail that it felt effortless on my part. Her dedication and commitment to providing excellent service really shone through. I am genuinely grateful for her support and would highly recommend Julie Decraene to anyone looking for a reliable, efficient, and professional service. She has made a significant milestone in my life an incredibly positive and stress-free experience.

Alia · 16 April 2026

★★★★★ 5/5

Trustpilot

Excellent experience with Hunters

We had an excellent experience with Hunters from start to finish. Richard, Brenda and Adam were fantastic throughout the entire process - always responsive, easy to contact, and happy to help with any questions we had. Everything ran smoothly with no issues at all, and their professionalism and communication made a potentially stressful process much easier. We would highly recommend Hunters to anyone looking to buy or sell a property.

Joe · 8 June 2026

★★★★★ 5/5

Google

Had to sell my deceased parents property and the team could not have been more helpful at this difficult time. I changed to them from another estate agents ( who had it on the market for nearly a year with only a dozen viewings & no offers) but within a two weeks hunters had sold it. The team are very helpful and professional all thought out the process, nothing too much trouble always there to help you. I would highly recommend and going to use them again when selling my property.

Sharon · 10 July 2026

★★★★★ 1/5

Trustpilot

One of my worst experience buying a house from hunters

One of my worst experience buying a house from hunters auction. House was listed on website and tenanted for a fixed amount of rent which I was told by the auction agent called Robert. Also house was in bad state but got told tenants don’t care so why do you. Only to find out later on that tenants have never paid anywhere near that amount and it’s so much lower. So was lied to first of all and then later to meet the tenants and for them to tell us all the work they was promised and they wanted the house fixing top to bottom. What an absolute joke and waste of time and money. Keep your money and go elsewhere they will tell you anything just to sell a house that is overpriced

HQ · 24 February 2026

★★★★★ 5/5

Trustpilot

Excellant service

Moving can be hectic, but Dulcie made it so simple with her support, prompt communication, and quick responses from the first viewing in Cullompton right through to the day I collected the keys. She was professional, reassuring, and always ready to help. The team I met on key‑collection day was amazing, friendly, welcoming, and incredibly helpful. Overall, a fantastic experience. Highly recommended.

Barbara · 1 June 2026

★★★★★ 1/5

Trustpilot

Rude, poor service - a must avoid for renters

Rude, get passed around from pillar to post while they try to ignore your requests or questions. Tried for years to get them to fix things but just continually fell on deaf ears. Now they're trying to claim issues are my fault which are down to shoddy contractors (which they use consistently, including at one point despite having had yearly gas checks, I get told that the previous 6 years hasn't been done properly and the build up that caused a leak was because of this. Everything is everyone's issue but theirs. Renters, avoid at all costs!

Dominic · 10 January 2026

★★★★★ 5/5

Google

I have given Lisa, Stevie and the team five stars because there aren't six. We've used Hunters on two occasions and this was the third. This time, the team in Whitchurch helped with the sale of our late mum and dad's house which had been mine and my brother's family home since we were one week old over 50 years ago. So it was quite a transition. They worked hard for us and helped us navigate the process thoughtfully and smoothly and kept prompt and open, clear channels of communication between us, the buyer and solicitors throughout. A buyer was found almost immediately and the sale was completed in good time. We would highly recommend Hunters without hesitation. A very professional service: they know their stuff. Thank you!

Andrew · 10 October 2024

★★★★★ 5/5

Google

Outstanding service from Hunters Whitchurch, I cannot reccomend them enough. My partner and I recently purchased our first house which was listed with Hunters, and we were pleasantly surprised at how smoothly the sale went. Upon having our offer accepted we were recommended a solicitor service to use by our agent Rhian - using the recommended solicitors allowed the sale to be nearly seamless as there was already an established relationship between the two parties. Communication was consistent and thorough. Rhian was fantastic. She was so helpful throughout the process - she gave us lots of useful advice and kept in regular contact, so we were informed of any updates. She’s an asset to the team! We also used the Mortgage Advisor services - Adrain was simply brilliant. He assisted in ensuring we secured a favourable rate on our mortgage which was invaluable. The team are incredibly professional and great at what they do - if and when we come to selling our house, we will be using Hunters!

Fionuala · 10 October 2024

★★★★★ 5/5

Google

My partner and I are first time buyers and we were fortunate enough to have Rhian Walker at Hunters Whitchurch as our agent, we are so grateful to have worked with Rhian for our first home pruchase, she was friendly, responsive and knowledgeable. Rhian answered all of our questions and was brilliant with communication between us and the seller. She has made the whole experience and process easy and enjoyable! We can not thank her enough for her incredible service! Would 110% recommend Rhian at Hunters Whitchurch!

Lois · 10 October 2024

★★★★★ 5/5

Google

We had an outstanding experience with Donna, Lisa, Charlie and Hunters team in Whitchurch and couldn’t recommend them more highly. From the very beginning, they were professional, proactive, and invested in achieving the best outcome for us. They, kept us informed at every step, providing honest, practical guidance throughout the sale. From marketing the property, to managing the viewings, and moving the process forward they were always engaged. An exceptional service from start to finish. Thank you!

Lorraine · 10 March 2026

★★★★★ 5/5

Google

I changed to Hunters (Whitchurch, Bristol) after being with another Estate agent for 6 months, with only 6 viewings in that time. In the first 4 days of being with Hunters I had 6 viewings and accepted an offer. Unfortunately, the buyer pulled out 7 weeks later. However, within a couple of days more viewings were booked and another offer accepted, with completion today. Throughout the process, the whole team have kept me informed, via email and phone calls, and were very approachable, answering any queries I had. It was a very positive and pleasant experience dealing with all the team. Thank you Hunters 😀

T · 10 February 2026

★★★★★ 5/5

Google

I would highly recommend Hunters Whitchurch. The staff were amazing guiding us through the process of selling my Mothers house and her move to a retirement complex. They went above and beyond and were so supportive in many ways. I don't know what I would of done without their help and guidance dealing with all the paperwork from their recommended Solicitors. I would like to say a massive thank you to Lisa for her honest saleable valuation and especially Donna who made sure the sale went through smoothly and made it less stressful.. You are truly amazing at what you do. Thankyou so much.

Jacquie · 2 September 2025

★★★★★ 5/5

Google

Hunters were very professional from start to finish. I dealt with Rhian from the very start, and cannot fault her enthusiasm and knowledge throughout the whole process! Her advice was brilliant and I also used one of their solicitors, and again absolutely outstanding! Thank you Hunters and Rhian.

Emma · 21 August 2025

★★★★★ 5/5

Google

Rhian was amazing at her job. Really professional Sophie helped me with the let of a property couldn’t have helped any more.

Pierce · 10 April 2026

★★★★★ 5/5

Google

I am so lucky to work with Hunters. After talking and working with 5 or 6 different other property agents, Lisa from Hunters Whitchurch branch conquered me with 15 mins by her profession and the custmized advices. Then working with her colleague Sophie was also a wonderful experience, again very professional and very patient, very sweet as well. I know my property is in good hands. I can't recommend them enough.

Khushi · 10 October 2024

★★★★★ 5/5

Google

The team at hunters whitchurch have been absolutely amazing, from the valuation to completion, lisa and her team have helped us through the process, any issues, we could always ring or attend office, and someone would help,would 100% recommend .

Dale · 26 September 2026

★★★★★ 5/5

Trustpilot

Wish I could give more stars

Wish I could give more stars ! BIG thank you to John Duffy and the team for guiding me through such a difficult time. An all round professional and caring service from the start. John was always passionate, easy to contact, swift with replies and information and genuinely caring of my situation. Found the perfect couple for my house and also found me a new home. Would highly recommend. 🌟 🌟 🌟

Sally.littlehotmail.co.uk · 4 September 2025