5/5
Property Manager Anca Ciobanu
This refers to Property Manager Anca Ciobanu: courteous, efficient, conscientious, reliable, quick to respond and act.
Trusted Agent profile · Bath and North East Somerset
★★★★★
1,609 reviews across 2 platforms
32 Gay Street, Bath, BA1 2NT, Bath and North East Somerset, BA1 2NT
Hamptons's office in Bath and North East Somerset, at 32 Gay Street, is rated 4.3 out of 5 across 1,609 reviews on two platforms, including 181 Google reviews rated 4.8.
Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
5/5
Property Manager Anca Ciobanu
This refers to Property Manager Anca Ciobanu: courteous, efficient, conscientious, reliable, quick to respond and act.
5/5
Very responsive and empathic
Very responsive and empathic. In particular my rented managed property manager - Ms Lucy Desborough. She tried her best in resolving issues and all that was dependant on her effort and will was fixed immediately.
5/5
Speedy & hassle free property letting agents
I’ve been renting a property out for many years & have always used Hamptons. Melissa, the property manager’s help, advice & professionalism has consistently impressed. Liaising any issues or queries to the tenants are always dealt with effectively through Hamptons. Very happy with the service.
4/5
Prompt & Efficient
Turn around on presenting & providing solutions to issues regarding the efficient management of our apartment was quite evident. Gemma Ward, at Hamptons, was particularly helpful and delivered timely and cost effective solutions to problems.
5/5
Hampton Property Management Services.
Hampton Property Management Services.The management of our rental flat is handled by Lucy Desborough at Hamptons. She is always responsive when queries are raised by the tenant or ourselves. Issues are sorted out before they become problems. We are very satisfied with Hamptons's management service.
4/5
I’m a new tenant renting a house…
I’m a new tenant renting a house through Hamptons. A month in and so far Ashley Odea has responded to all my questions and requests.So far everyone has been helpful except the concierge service they recommend to help set up services etc
5/5
Hamptons have been managing a 2 year…
Hamptons have been managing a 2 year let of my property. Annual inspections and safety work have been conducted promptly. The one occasion where a repair was required was dealt with promptly and at a very reasonable cost. Thanks team!
5/5
Extremely efficient!
I am very happy with how smooth the process was and how efficient Jack and Julia have been! Communication was superb, could not ask for anything more. I am very grateful for all the help and for keeping me updated! Thank you!
3/5
Dealt with Hamptons as a buyer
Dealt with Hamptons as a buyer. Not pleasant experience - lacking customer focused communication, and politeness. Would not want to go through that again.
5/5
Thanks
Moved into the house slightly before all the work has been done by Max Barnes (property manager) was super helpful in sorting all the remaining work out and making sure we were both happy!
5/5
Negotiating return of deposit
Hayley did a great job in managing the contract close out and negotiations on costs for damages/wear & tear. I feel she represented the interests of both parties in a fair and reasonable manner and we were both very happy with the outcome.
5/5
Hamptons Service management
Sandra from Hamptons is an excellent advisor and has supported me in my flat management issues. I highly recommend her and her colleagues
5/5
Jacob professionalism and attention to…
Jacob professionalism and attention to detail assured a smooth transition from valuation to completion. Would recommend highly...
Thank you leaving us a review, Jacob will be delighted to receive your feedback!
5/5
Excellent service from my Property…
Excellent service from my Property Manager Jocelyn Williams who is very responsive and helpful. Fully recommend anyone thinking of letting and managing their properties to use her and the Hamptons team.
5/5
Sharon is wonderful
Sharon recently helped us find a house to rent and was exceptional throughout. Efficient, thoughtful, caring and conscientious. I would highly recommend calling Sharon to manage or help you find a rental property.
5/5
Iman dealt with the end of tenancy…
Iman dealt with the end of tenancy deposit process efficiently.many thanks
5/5
Hamptons Property Lettig
Vicky Corcoran, Susan Jameson, Sally Powell and Daniel Johnson are a great team for my property let’s. I don’t have to worry about a thing.
4/5
Hamptons is a very good company and the…
Hamptons is a very good company and the team is great and helpful in all aspects.
Thank you for leaving us a review, it is fantastic to receive your feedback but should there be anything we can do to improve, please let us know customercare@hamptons-int.com
5/5
My experience with Hamptons is…
My experience with Hamptons is excellent especially as I am an overseas owner. I reply very much on their service to follow up issues with the tenants, the neighbours and the block management.
4/5
Great service and helpful
Great service and helpful. Mandy always on hand to help with any questions or issues.
5/5
Great communication & professionalism
Jack Quoroll from Hamptons has been incredibly helpful and professional throughout the whole process. He provided such a professional and efficient service and always quick to call back if I needed some help. Would highly recommend to anyone looking to rent a property.
5/5
Mandy D'Orta - Property Manager
We have been renting our house in Marlow for a while now, and our Property Manager, Mandy D'Orta, is always very friendly, extremely helpful, very efficient and professional, and gives us excellent service!
5/5
Very happy with service
I have always been very pleased with Hamptons friendly and efficient service. Recently, Charlotte has sorted out a couple of problems at my property promptly and efficiently.
5/5
Prompt and professional service
Prompt and professional service, in particular from Anca Ciobanu who manages our property.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hamptons Bath and North East Somerset won ESTAS awards in two years, most recently 2018.
ESTAS winner in two years: 2017, 2018.
2018 1 Silver and 1 Best in County ESTAS 2018 winners
2017 1 Top 3 and 1 Best in County ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Hamptons Bath Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bath and North East Somerset.
Yes. Hamptons Bath Sales won Silver for Lettings (Landlords) in South West (Avon, Dorset, Somerset) and Best in County (Somerset) at the ESTAS 2018 awards, and 2 other industry awards since 2017.