Trusted Agent profile · Bath and North East Somerset
★★★★★
1,609 reviews across 2 platforms
32 Gay Street, Bath, BA1 2NT, Bath and North East Somerset, BA1 2NT
Hamptons's office in Bath and North East Somerset, at 32 Gay Street, is rated 4.3 out of 5 across 1,609 reviews on two platforms, including 181 Google reviews rated 4.8.
Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
5/5
GoogleRenting out your own home can be a daunting prospect and finding the best agent to guide you along the way is essential. The team from Hamptons were fantastic. They took a personal interest in finding perfect tenants for our property. Nothing was too much trouble and I would be extremely happy to use their services in the future.
5/5
TrustpilotRepairs for Hamptons
We've been contractors helping the Hamptons Property Management Team for years and have always been really impressed with their dedication to their landlords and tenants as well as being a friendly bunch! Becks (Rebecca Hitchman) always puts a smile on my face with her calls and impresses me with her attention to detail.
5/5
TrustpilotProperty Manager for Hamptons
This is a review for the amazing services we have received while dealing with Katie Tucker, our Hamptons Property Manager for a property rented.She is always courteous in her correspondence, relates feedback timeously and follows-up! A pleasure to deal with someone who is that responsive and competent. She is a great asset to the company.
5/5
TrustpilotGoing Above and Beyond
During our property search we found Leila Parsa Pour to be extremely professional, polite and very helpful. She went above and beyond to help us with our search, and on some occasions/days arranged a few viewings without hesitation. In other words, she is just a wonderful person to deal with and very kind-hearted individual. Thank you, Leila.
5/5
GoogleGreat experience with them so far! The team is always very kind and willing to help, it’s much appreciated.
Thank you for your positive feedback of Hamptons Estate Agents Bath. We are so thrilled to hear how happy you are with the service the team provided!
5/5
TrustpilotExcellent service
Jonty, Leon and Becky (Epsom Branch) are very professional and efficient service. Buying your own home was overwhelming however, they made its so easy for me & they're brilliant agents in the town. Don't let fear hold you to get into the ladder of owning your property, it worth it. Thank You. 🏘
4/5
TrustpilotGood performance
The company was very responsive and attentive throughout the process. The sales progression process once an offer had been accepted was managed particularly well, with appropriate empathy extended to both parties associated with the transaction. Well done!
5/5
TrustpilotPolite and professional staff.
The staff that came to view the property were very punctual and polite. The photographs of the property were very professional. The after-letting assistance was helpful and I was kept up-to-date throughout the process.
Thank you for leaving us a review. We are delighted to receive your feedback about our Brighton team and are especially pleased to hear how happy your are with the photographs. We take customer service very seriously and look forward to sharing your review with the Brighton team, thank you again.
5/5
TrustpilotPatryk from Hamptons does an amazing job
Patryk from Hamptons does an amazing job! Just working there since a few month he does it much better than the people before. Hamptons: please make sure he stays with you.
5/5
TrustpilotAmazing lettings team at the Harpenden…
Amazing lettings team at the Harpenden branch. Extremely professional and attentive to both tenant and landlord. Always prompt to provide help and support when needed. Very respectful and professional.
5/5
TrustpilotEnd of Lease and deposit management
Sandra McCrae (deposit manager) from Hamptons has been dealing with my request successfully to claim some compensation after my tenant has over consumed gas during the winter period.Sandra has always responded to my emails very promptly, efficiently and in a very professional manner.Very good job.
5/5
TrustpilotDuring my tenancy I always had…
During my tenancy I always had excellent support and very prompt support from the team at Hamptons, whether it was mending a washing machine or getting me back into the house when my lock failed. Rebecca in particular was really helpful and always responsive and organised. It made all the difference to my experience. Thank you! Jessica
5/5
TrustpilotTenant of a flat ran by Hamptons and if…
Tenant of a flat ran by Hamptons and if there’s any issues with the property they sort it quickly and have always been super helpful and efficient. Highly recommend
1/5
TrustpilotHorrendous
Horrendous , DO NOT USE OR TRUST, Mickey mouse accountancy system or clever fraud . Totally unapologetic when busted and still not paid. Use someone else .. save yourself some stress and money
Thank you for leaving us your feedback. Customer service is very important to us and we apologise for any inconvenience caused, please rest assured we always work with the best intentions and would never participate in fraudulent activities. We can see you have contacted the team on another platform and they have responded to you separately. Thank you again.
5/5
TrustpilotQuick and professional.
Quick and professional.Problem solved.Thank you Melanie
5/5
TrustpilotDavid Whiting
David Whiting assisted with all our maintenance needs right from the start of our tenancy, assisting with all use of appliances and systems within the property. Really appreciated.
5/5
TrustpilotSupport with broken bathroom light switch
A very prompt response to my request and explanation of the process. The electrician contacted me the same day and came round to look at the job. It was completed the following morning.
5/5
TrustpilotGreat group
Great group, very responsive, good workmen, Amy Goldstein is the best!
5/5
TrustpilotThanks Melanie
We have been dealing with Melanie for almost a year and she has always been excellent at dealing with any issues we've had whilst renting through Hamptons. Thank you.
1/5
TrustpilotDirty smelly rats increasing there…
Dirty smelly rats increasing there rents for familys who are suffering the cost of living crisis STAY AWAY FROM THESE DIRTBIRDS
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
GoogleHamptons represented the property we purchased and from the start made everything really easy, they took the time out to explain things to us and moved things along by getting information to whoever needed it (much faster than solicitors!). If you are thinking of listing a property we would highly recommend Hamptons from a buyers perspective.PositiveResponsiveness, Professionalism
5/5
TrustpilotI am a tenant and the property…
I am a tenant and the property management team is fantastic in their support to resolve any issues promptly. My property manager is relentless in helping sorting things out - top marks!
Thank you for leaving us a review, we will ensure the property management team are made aware of your kind comments.
5/5
TrustpilotReliable and Responsive
We have had a very good experience with Hamptons and our property manager Jocelyn. She has been very proactive in dealing with any issues as they have arisen and arranging for quotes and repairs quickly and efficiently while keeping us informed of progress along the way.
2/5
TrustpilotUnpleasant correspondence with Selina…
Unpleasant correspondence with Selina Doran, when simply enquiring about a property. Judgmental and assumptive attitude about my situation, which left me with a decidedly bitter taste. Would not recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hamptons Bath and North East Somerset won ESTAS awards in two years, most recently 2018.
ESTAS winner in two years: 2017, 2018.
ESTAS awards by year, 2017 to 20182018 1 Silver and 1 Best in County ESTAS 2018 winners
2017 1 Top 3 and 1 Best in County ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Hamptons Bath Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bath and North East Somerset.
Yes. Hamptons Bath Sales won Silver for Lettings (Landlords) in South West (Avon, Dorset, Somerset) and Best in County (Somerset) at the ESTAS 2018 awards, and 2 other industry awards since 2017.
