Hamptons Bath Sales reviews in Bath and North East Somerset

★★★★★ 1/5

Trustpilot

Gazumped

We made an offer on a house that was managed by this agency. Weeks later, after not removing the advert, we were told a higher offer had come in (we had been gazumped) and that the seller would accept it unless we matched the offer. After taking time to consider our options we agreed to match the higher offer, only for the seller to accept the new bid. This agency allows gazumping to happen and will involve themselves in a private auction to benefit the seller. Be warned.

Chris · 10 September 2024

★★★★★ 1/5

Google

Nice people but not recommended. For the lettings side only, maybe the sales side is ok.

Richard · 15 October 2025

★★★★★ 5/5

Trustpilot

So far, no complaints

We have been tenants in a flat managed by Hamptons and have been very happy with the service that they - Ellie Marsters in particular - have provided thus far. Ellie is very responsive, well-organized and professional. Worth saying that we have not gotten to the deposit withdrawal phase, which several reviews complain about. But, so far, so good.

Djalma · 2 December 2022

★★★★★ 5/5

Trustpilot

Property management by April Keane

Property management by April Keane, especially towards the end of the tenancy. April has been quick to respond to any queries (often picking up the telephone) and has been very helpful and efficient in resolving some important issues at my flat.

Louise · 27 March 2024

★★★★★ 5/5

Trustpilot

Fantastic service

Fantastic service. At every stage we have had nothing but the best from them. A particular shout out to Trevor Scott. Having moved into the property he has been a fantastic property manager who seems to genuinely care that his clients get the best possible service. Always quick to respond and proactive in addressing any concerns. Couldn’t ask for better service. A world away from previous experiences. Highly recommended

Stuart · 14 July 2021

★★★★★ 5/5

Trustpilot

Short-term rental of property

Hamptons managed a 12-month rental of my property whilst I was abroad. From the first meeting with Andrew who visited my property intially, it was a pleasure dealing with them. They were clear, prompt to reply to questions and very helpful on the whole process which put my mind at rest - especially as I was not going to be in the country!The daily management with Minneaux and then Natalie could not have been better and nothing was too much trouble.I thank them for their professional attitude and helpful manner and would recommend their service without hesitation.

Jo · 6 September 2024

★★★★★ 1/5

Trustpilot

Terrible

Sometimes beautiful flats or houses are in the hands of terrible agents; be careful! As tenants, they only come to you when they need you to do something. You can hardly contact any of them when you are looking for help.The renting agent ghosted after all documentation was done, leaving me a flat with much to fix. When moving out, they were supposed to contact me in advance for at least 24 hours, but most did not. They told me the people I hired for end-of-tenancy cleaning were not professionals (because I wasn't using one of their business partners) and had the inventory clerk go in before the cleaning was done; they allowed people to move around your items when they were doing the viewing.

Peiyuan · 6 September 2024

★★★★★ 5/5

Trustpilot

Grace is great

Grace is a great asset to Hamptons, she is always friendly, efficient & helpful. We are delighted to have her managing our property for us & she makes us feel that we are in safe hands with her.

McGl · 22 May 2024

★★★★★ 5/5

Trustpilot

Ameesha Florant - Hamptons Int

Ameesha Florant has been managing my property for only a few months, however, she has restored my faith in the human population. I am 250 miles form the property and having her on hand, being diligent and available, is a god send.

Gary · 17 March 2020

★★★★★ 5/5

Trustpilot

Great experience with property manager

Recently our washing machine broke, which needed to be replaced. There were some follow up issues that needed addressing.We are very happy with our Property Manger Charlie Fleetwood, who addressed the above issues in a professional and timely manner.

Mk · 2 May 2024

★★★★★ 1/5

Trustpilot

Persistent harrassment

2-3 years after leaving the property, myself and my former flatmates still receive calls, emails, texts about works to the property, updates etc. Despite multiple complaints and requests for this harassment to stop, yet it continues. They were an absolute disaster when I was in the property with delayed and mismanaged works being the norm. I would strongly urge anyone considering using them to have a look elsewhere, if they can't even update tenant details 2 years after our departure they can hardly be competent?

Lucinda · 21 April 2022

★★★★★ 2/5

Trustpilot

Took fees and ran

Hamptons successfully one time rented out our thames riverside home near Windsor. However, once they had their money, the service disappeared. The after sales team is very junior, inexperienced and not able to manage the tenants they place into the high cost home. Our house and furniture was damaged, a deposit refund was due, but Hamptons totally failed to get my damages paid and effectively ran away. Steer clear would be my advice.

PwC · 30 January 2023

★★★★★ 5/5

Trustpilot

Sharon James is a fantastic Lettings…

Sharon James is a fantastic Lettings Agent. She dealt with an incredibly fast turn around on my property in Hampshire and has now let the same property twice. She goes above and beyond in her service and I could not recommend her nor Hamptons more. Thank you.

Laura · 10 November 2023

★★★★★ 5/5

Google

We've had an excellent service from our property manager Melanie since moving into our property a few months ago. She is quick to reply and has been extremely helpful with sorting out the initial snags we have been experiencing. I am very happy with Hamptons overall as when I have dropped by to ask questions in person everyone has been super helpful.

Matthew · 27 November 2023

★★★★★ 5/5

Trustpilot

Hamptons are absolute winners!

Joe and the team at Hamptons have been incredibly responsive and helpful. We moved into our flat in August and there have been a couple issues but Joe has always been on top of them and really responsive. This is our first flat in the UK and we had very little knowledge going in so their assistance has been amazing.

Jeremie · 28 September 2022

★★★★★ 5/5

Trustpilot

Hamptons is a friendly and helpful…

Hamptons is a friendly and helpful estate agency. I am renting an appartment from them. The post rental support and exceptional. Each time there is a problem with the place, it gets attended to super quickly. Especially Lucy is highly responsive and organises to get things done quickly and also double checks with me to ensure resolution.

Wajahat · 17 January 2023

★★★★★ 1/5

Trustpilot

Endless spamming after just one viewing

I’ve booked one viewing with Hamptons and have been spammed ever since. I never signed up for their mailing list, and have repeatedyl unsubscribed but keep receiving their mails. I have even emailed them to request that they remove my details from their data base, and I’ve called, but I simply receive no response or actions. I will be reporting them as this is a GDPR violation.

SB · 21 July 2023

★★★★★ 5/5

Trustpilot

A quick sale with a full offer

A quick sale with a full offer. Ella Smith was always available to talk over any questions and actioned any requests that I asked of her.Great service and a company I will definitely use in the future should the occasion arise.

David · 11 March 2024

★★★★★ 5/5

Google

We looked at a number of properties with Hamptons and were delighted with all their agents' empathetic understanding of our needs for a new home. They had the time and patience to deal with our often conflictual views and were always knowledgeable and informed. We particularly appreciated Tom's sensitive handling of the vendor's needs as well as our own.

Mark · 26 January 2024

★★★★★ 5/5

Trustpilot

Hamptons professionalism

Rebecca has been an awesome property manager to communicate with. Eversince I moved into my property she's been very helpful interms of getting things sorted as quickly as possible and also being really nice about settling in! Overall she's been really helpful and communicative as well, which is not something thats easy to find nowadays in property management

Amar · 1 December 2022

★★★★★ 1/5

Trustpilot

No hot water for 3 weeks!!

No hot water for 3 weeks!!The level of urgency in Hamptons is shambolic. We have been without hot water for 3 weeks now and seem to be no closer to a resolution.Hamptons only hire cheap contractors, who attend your property and leave within 2 minute as they have no clue what they are doing.The level of communication from Hamptons is arguably non existent. All we do is chase and chase and get nowhere.As long as the landlord get their rent paid, nothing else matters. Absolute shambles of a company.

Chris · 15 March 2022

★★★★★ 5/5

Trustpilot

Hamptons in Dulwich Village is an…

Hamptons in Dulwich Village is an absolutely outstanding agency. Not only have Mel and Callum been extraordinarily hardworking and energetic on our behalf but also very friendly and hugely supportive. Whenever we’ve turned to them for advice, it has been prompt and wise

William · 20 January 2024

★★★★★ 5/5

Trustpilot

Flat rental

I have used Hamptons to manage the rental of my flat for many years and have found them to be efficient, professional and friendly. I would absolutely recommend them

Helen · 18 March 2026

★★★★★ 5/5

Google

Since moving into our rented property in November 2023 we have experienced some electrical issues. Melanie in the Bath office has been fantastic at helping to resolve these quickly and professionally working collaboratively between ourselves and the landlord to keep everything moving at pace.

Tim · 15 October 2024