Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGood agent and lovely property
The agenr, Sammi, was prompt and informative - really helpful and answered all the questions I had.
RA · 22 June 2024
Agent replied · 27 October 2024
Thank you for taking the time to leave us a review! We know that Sammi will really appreciate seeing your feedback. Thanks, Rhys
★★★★★ 5/5
GoogleMolly Scott has been exceptionally helpful and professional in dealing with all my requests as a landlord over the last few years. She is always bright and full of enthusiasm to help.PositiveProfessionalism
Mike · 25 October 2021
★★★★★ 5/5
GoogleExcellent service! Every member of staff we worked with were thoroughly knowledgeable and answered all of our questions. They took all COVID safety precautions seriously. They were extremely fast at responding and even allowed us to go back to the property to take extra measurements at short notice. We were originally offered the afternoon to live in, but as soon as we explained that we had a van booked and work off, they rearranged their schedule to allow a 9:30 check in instead. Both my partner and I said they have changed our mind about estate agents. Highly recommend!PositiveResponsiveness
Painter · 25 October 2021
★★★★★ 5/5
GoogleHaving had the opportunity to relocate to the Shetland Islands, I was left with the problem of being a first time landlord for my property in a village on the outskirts if Bath. Now in my second year of being a landlord, Molly Scott, Chloe Mead and the whole Andrews team have acted on my behalf with respect to managing my property, addressing all areas from tenant vetting, to routine maintenance and compliance with new regulations. Highly recommended and would be lost without their tireless support.PositiveResponsiveness, Quality, Professionalism, Value
Peter · 25 October 2021
★★★★★ 5/5
GoogleWe viewed many properties before we found our chosen home.The whole experience was good from start to finish. Our agent (Tania Hall) kept giving us regular updates, was honest and realistic with us as navigated any issues. Despite the pandemic and large chain causing delays, our agent did a good job at keeping things moving forward. It was good to have support and advice from agency as this was our first time buying a house and the whole process was new to us. I would recommend anyone using Andrews as an agency.PositiveResponsiveness, Professionalism
Harriet · 25 October 2021
★★★★★ 5/5
TrustpilotThank you Andrews
Andrews dealt well with a difficult sale and Zoey in particular was very helpful. Thank you Zoey.
Alistair · 23 June 2023
★★★★★ 5/5
TrustpilotViewing
Viewing The welcome and infos provided related to the property. It was just professional.
Karim · 9 August 2024
Agent replied · 27 October 2024
Thank you, Karim. We're delighted to hear you found our service professional and informative. Your positive feedback means a lot to us.
★★★★★ 5/5
TrustpilotJunior was helpful and knowledgeable
Junior Zziwa was helpful and knowledgeable about the property we viewed which was the perfect fit for us
Gracie · 23 May 2023
★★★★★ 5/5
TrustpilotFriendly and informative
Isaac came to value my flat and he was extremely informative and very friendly and personable. Made me feel very comfortable and reassured!
Emily · 19 February 2024
Agent replied · 27 October 2024
Hi Emily, thank you for the five star review. Great to see that Isaac made such a positive impression on you and was able to give you all the information you required at the time of your valuation. Thanks, Rhys
★★★★★ 5/5
TrustpilotAndrews were very helpful throughout…
Andrews were very helpful throughout the buying process and always quick to respond to queries
Robert · 20 July 2024
Agent replied · 27 October 2024
Hi Robert, thanks for sharing your experience, brilliant to see it was such a positive one. Thanks, Rhys
★★★★★ 5/5
TrustpilotVery professional and excellent…
Very professional and excellent service, helped me every step of the way thank you Greg lines.
Joe · 14 July 2023
★★★★★ 5/5
TrustpilotIsaac was so lovely and welcoming
Isaac was so lovely and welcoming, answered all our questions and has a happy to help attitude would highly recommend :)
Amelia · 5 February 2023
★★★★★ 5/5
GoogleGreat service from the team at Andrews
Andy · 16 November 2024
Agent replied · 23 November 2024
Thank you, Andy! We're thrilled to hear you had a great experience with our team. Your feedback means a lot to us! Best wishes , Lisa
★★★★★ 5/5
TrustpilotExcellent service really pleased with…
Excellent service really pleased with the service Best estates agency around standouts are Steve matt and nancy
Michael · 4 June 2024
Agent replied · 27 October 2024
Hi Michael , Thank for the the five star review. It is fantastic to hear that we are the best estate agent around and provided excellent service. Thanks , Lisa
★★★★★ 5/5
TrustpilotFantastic Experience
The communication was promptly and efficiently Over all experience was brilliant Very friendly staff and very helpful
Stoffel · 4 June 2024
Agent replied · 27 October 2024
Hi Stoffel , Thank for you the five star review. It is fantastic to hear that your overall experience has been brilliant. Thanks , Lisa
★★★★★ 5/5
TrustpilotJodie has been a great help matching…
Jodie has been a great help matching properties out to me and was very helpful! Couldn’t recommended enough!!
Kate · 27 April 2023
★★★★★ 5/5
TrustpilotReally nice lad who took me round
Really nice lad who took me round, very honest and helpful about everything!
Luca · 9 August 2024
Agent replied · 27 October 2024
Thanks for your feedback Luca.
★★★★★ 5/5
TrustpilotIsa is very polite and patience during…
Isa is very polite and patience during the whole process including the phone calls and the site-visit.
Kai · 22 May 2023
★★★★★ 5/5
TrustpilotThe patience of the agent
The patience of the agent. Maria waited for us to arrive for the viewing & she explained everything. Maria is an excellent professional.
Adelaide · 26 October 2022
★★★★★ 4/5
TrustpilotThe process went smoothly
The process went smoothly. The response was very good on inquiry. Stan was very professional and easy going.
Subash · 14 April 2023
★★★★★ 5/5
TrustpilotGreat experience so far
I've booked viewing online, Maria Morgan was quickly in touch with me and viewing was booked for the next day.
Grigorii · 28 January 2023
★★★★★ 5/5
TrustpilotBobbie Caller was excellent from the…
Bobbie Caller was excellent from the first time she found our details on Right Move/Zoopla, viewing until the keys handover.
Chaz · 26 January 2023
★★★★★ 5/5
TrustpilotWhen you approve of the negotiator……
Keli showed me one flat which I didn’t end up buying but I was struck by her knowledge of the market- Keli doesn’t dish out usual cliches which is refreshing and she understands property. I’d certainly go back to her to buy or sell a home. I’ve been an investor for a long time and, for me, she stands out as straightforward and efficient.
Madeleine · 30 May 2023
★★★★★ 5/5
TrustpilotReally friendly and professional…
Really friendly and professional service by the team at Andrew’s, Bedminster! Particular mention to Lisa….absolutely pleasure to deal with. Nothing was too much trouble.
Lucy · 19 December 2023
Agent replied · 27 October 2024
Hi Lucy, thank you for your five star review. Fantastic to see Lisa has been a pleasure to deal with and you received excellent support from the team! Thanks again and all the best, Laura.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.