William H Brown Worksop reviews

★★★★★ 5/5

Google

From start to finish looking at a house to getting my key's all done in a few weeks was amazing..I can't thank the staff at William H Brown enough for been there every step of the way ...I would especially like to thank Tom for making my first meeting with him a fantastic experience and the banner we have is fantastic 😁.. also Lewis & sarah for been there on the end of the phone whenever I needed to know anything or vice versa 😁 ..your all doing a fantastic job.. Many thanks Dawn Taylor...

Dawn · 17 April 2026

★★★★★ 5/5

Google

I’ve dealt with other estate agents before, but I can honestly say that William H Brown provided a truly first-class service. From the very start, the team was professional, efficient and proactive. Our property was let in no time which exceeded our expectations and made the whole experience stress-free. Sarah and Lewis went above and beyond at every stage, keeping us updated, being transparent, answering questions promptly and making sure everything ran smoothly in readiness for the tenant move. Their knowledge, friendliness, and attention to detail made a huge difference, and I wouldn’t hesitate to recommend them to anyone looking to let or sell a property. Thank you to the power duo, we are truly grateful!

Lara · 17 March 2026

★★★★★ 5/5

Google

Helped us by valuing, marketing and dealing with the sale of house. Jack was great when he came and valued the house, he took his time to take us through everything and answered any questions we had. And George helped to co-ordinate all viewings, making sure we had proper warning beforehand and once we accepted an offer helped get the paperwork moving quickly to get the sale moving as soon as possible. Thank you both very much.

Jack · 17 March 2026

★★★★★ 5/5

Google

We had a great experience with William H Brown. The service was excellent, from start to finish. Lewis and Sarah were polite and courteous and professional with quick responses and clear communication throughout. The team was always easy to get in touch with and kept us well informed at every stage. Overall, a very smooth and positive experience, we would definitely recommend them.

Gaynor · 27 March 2026

★★★★★ 5/5

Google

We have just purchased our new home through William H Brown. We dealt with Laura throughout and we couldn’t have been happier with how smooth the process was. Communication was excellent, even when we hit a few stressful bumps along the way, we always felt informed and up to speed with how things were going. I also must mention the chap who initially showed us around the property and each time after that. He was great and always had enough time for us, we never felt rushed. Thank you!

Rachel · 2 November 2025

★★★★★ 5/5

Google

We recently purchased our first home through William H Brown and had a good experience overall. Thank you to Nickole for her help during the process and for keeping things moving along. As first-time buyers, we appreciated the support and communication along the way. Thanks again to the team at William H Brown.

Caitlin · 17 March 2026

★★★★★ 5/5

Google

As a buyer I recently purchased a property listed by this estate agent and used their in-house mortgage broker. Everyone I encountered has been welcoming, friendly and upbeat. I mainly dealt with Laura and Sally who both were incredibly helpful. Sally even helped chasing my solicitor for me and things like that. One thing to note I used one of their recommended solicitors which they set up for me, conveyancing direct. The guy was actually incredibly helpful, friendly and responsive; however, given it was meant to be an online service their online portal is pretty rubbish I couldn't upload anything to it so had to post lots of stuff. Overall, amazing service. Really made things easy for me as a buyer. So thanks!

Dean · 9 April 2025

★★★★★ 5/5

Google

A massive thank you to Laura, Jack and Sally for helping to sell my house and deal with my mortgage, the service and aftercare has been amazing, I have used William H brown for 5 houses now and wouldn’t use anyone else. Thank you

Gary · 27 March 2026

★★★★★ 5/5

Google

I contacted (out of hours) William H Brown, to get the ball rolling for the selling of my father’s house. Within minutes a young man from the business was ringing me organising a valuation which I needed for probate. He mentioned that staff work a later shift during the week in able to deal with people like myself who work past office hours - I thought this was amazing! And definitely helped my situation. I then had a wonderful young lady named Truly from the Worksop office in Nottinghamshire visit me at my father’s address and explain everything meticulously. Truly was relaxed, compassionate about our situation and explained in great detail our options. Truly wasn’t pushy which in all honesty having dealt with another estate agent the previous day I was expecting her to be. She is an asset to William H Brown and although I am only at the beginning of the process of selling, I already feel reassured that my father’s estate is in capable and trustworthy hands. Thank you!!

Claire · 23 March 2025

★★★★★ 5/5

Google

We have just completed the purchase of our first home through William H Brown, and Laura has been nothing short of incredible. As many people experience, there were plenty of twists and turns all the way through the process, but each and …

Andrew · 17 February 2026

★★★★★ 5/5

Google

Absolutely brilliant service from start to finish. Laura handled our sale brilliantly. Our buyers drove a hard bargain but we agreed a price and the sale went smoothly from there. Would thoroughly recommend Williams H Brown Worksop branch.

Rachael · 20 March 2026

★★★★★ 1/5

Trustpilot

Don’t even bother always been the same that’s why get through so many staff….

Well went to view a property. Put an offer in and they said they went having a think about.. vendor )to find out another viewing the next day. Bad experience. Told me they would phone me in the morning had to chase all too much effort.

N · 5 September 2026

★★★★★ 5/5

Google

We have just purchase our first home, we were not sure in what we were really doing and sally talked us through everything and made the process really easy. Step by step everyone kept in contact with us and every detail was covered. Laura was only ever a phone call away and always got back to us with extreme haste. From start to finish they made our move seem easy I didnt know what everyone ment when buying a house is stressful because that is far from what we found it! An absolutely fab team and we are so greatful.

Jamlovestoast · 8 November 2024

★★★★★ 5/5

Google

Thanks to Nickole for her help with my recent property purchase. She stayed on top of everything and was always professional and easy to reach. I really appreciated the steady flow of information.

Suraj · 17 March 2026

★★★★★ 5/5

Google

We had such a brilliant experience with Sarah and Lewis at William H Brown. From start to finish they were professional, approachable and genuinely cared about getting everything over the line smoothly. Communication was spot on, always quick to respond and happy to explain things clearly, which made the whole process feel far less stressful. They really went the extra mile for us and we couldn’t be more grateful. A fantastic team and a credit to the branch, highly recommend!

Ashley · 17 March 2026

★★★★★ 5/5

Google

Was a great experience to deal with William H Brown, Lewis was extremely helpful and went out of his way to answer all my questions. Very professional and excellent service. Would highly recommend. Thank you!

Amy · 17 February 2026

★★★★★ 5/5

Google

Fantastic help amazing people to work with went above and beyond to help a massive thank you to Sarah and Lewis appreciated all their help definitely would recommend WHB

Laura · 17 March 2026

★★★★★ 5/5

Trustpilot

Anne Luby has been amazing from the…

Anne Luby has been amazing from the very beginning. She took the time to arrange regular Teams meetings, which made the whole experience feel much more personal. As a first time buyer, I had absolutely no idea where to start and was a complete novice who felt out of her depth, but Anne guided me through every step of the process.

Jessica · 16 March 2026

★★★★★ 5/5

Google

I dealt with Nickole for the purchase of my new home. She was friendly, efficient and professional throughout the process and kept me up to date.

Kim · 17 March 2026

★★★★★ 5/5

Google

Thanks for the support with the recent purchase via auction. Made the process very easy to navigate through. Thanks to Laura in particular 👍🏻 …

Graham · 17 February 2026

★★★★★ 1/5

Trustpilot

PLEASE STEER WELL CLEAR!!

Poor communication, false promises from sales, lettings and mortgage services. Started off great but once they've had your money they don't care about resolving any issues. Don't bother with the lifetime membership as you'll have to do all the work yourself. Don't bother with management services for letting a property either, they won't tell you about any problems and they'll let your tenants damage your property and steal from you without any reconciliation measures or compensation. I sold my flat over a year ago and I'm still battling with them and the Zero Deposit scheme to compensate me for my property being stolen and damage that I paid to fix for the new owner out of my own pocket. PLEASE STEER CLEAR, SAVE YOURSELF A HEADACHE!!

Miss · 20 August 2026

★★★★★ 5/5

Google

Nickole Watson was easy to work with answered all my questions and helped me with everything I needed 10/10

Danny · 4 April 2026

★★★★★ 5/5

Google

Kennedy and the team have really looked after us during the selling of the house, I can't recommend her and the team highly enough.

Dan · 17 February 2026

★★★★★ 1/5

Trustpilot

As a tenant this is the worst rental agency I've ever dealt with - expected more from such a big name

As a tenant this is the worst rental agent I've ever dealt with. 1) Difficult to get in touch with - they hardly ever answer the phone. 2) The property was dirty when we moved in, no inventory provided. 3) The property was managed by Sequence Ltd who have provided a very disappointing service - early on we were told (via a phone call and after several weeks of us asking) to arrange for repair of a maintenance issue ourselves and that this could be deducted off our rent afterwards, and that the landlord had instructed this. We never received the refund, they said because they didn't have records of that instruction. Several staff members had started then left during our tenancy which didn't help (we were there for 6 months). 4) We are now having to contact Tenancy Deposit Scheme to get our deposit back relating to a different issue, mostly due to our inadequate landlord who it seems is trying to claim a random amount of money anywhere he might get away with it (we left the property in a cleaner state than when we arrived to try to avoid any possible excuses for deduction from deposit). Sequence Ltd doesn't appear to know about or be bothered about the law and tenant's rights.

Customer · 11 August 2026