5/5
Aseena as Douglas Allen made the…
Aseena as Douglas Allen made the experience a good one. Great sales and confident individual who knows what she is doing. Dedicated to the client keep it up and thank you.
Trusted Agent profile · Basildon
★★★★★
1,978 reviews across 2 platforms
60 High Street, Wickford, SS12 9AT, Basildon, SS12 9AT
Douglas Allen's office in Basildon, at 60 High Street, is rated 4.7 out of 5 across 1,978 reviews on two platforms, including 225 Google reviews rated 4.9.
Every review we hold for the Basildon office, from every platform, shown as written. First names only.
5/5
Aseena as Douglas Allen made the…
Aseena as Douglas Allen made the experience a good one. Great sales and confident individual who knows what she is doing. Dedicated to the client keep it up and thank you.
5/5
Very professional and excellent service …
Very professional and excellent service Highly recommendedThank you Abbie & Chloe
Dear David,Your review is very much appreciated, we always look to offer the service levels above and ensure that our lettings team offer the best possible advice and a professional service throughout.Kind regardsPaul Ingleton - Associate Operations Director
4/5
very profession
always keeping you up dated my account details are very informative also
Dear Mr Hoolas,I am glad you are finding the 'My Account' feature on our website so useful in keeping you updated on every aspect of your sale through Douglas Allen 24/7.I wish you a continued smooth move.Regards,Jon Holden - Managing Director, Douglas Allen
5/5
Good Agents
They have been very helpful, and professional, I would recommend Douglas Allen.
Dear Mr Cornford,Thank you very much for your endorsement, I am glad we have been able to help you so much.Regards,Jon Holden - Managing Director, Douglas Allen
5/5
Service
It is too early to make a judgement. so far so good.
Dear Dr Rehman,I am pleased to hear things are going well so far, please feel free to post another review when your transaction is completed. If there's anything we can do to help please let us know.RegardsJon Holden - Managing Director, Douglas Allen
4/5
Very helpful.
Staff are attentive and contact is always being made from the office.
Hello, Thank you for leaving us your feedback! Many thanks,Douglas Allen
5/5
Excellent organisation
Excellent organisation, all work are explained well and verry efficient
Dear Ms Wong,Thank you very much for your 5 Star review, I am very glad we were able to help with your home move.Kind regards,Jon Holden - Managing Director
5/5
Great Team - Speedy Sale
Very helpful personable team. Made things very simple, efficient and friendly.
Thank you for leaving us your feedback! Best wishes,Douglas Allen
5/5
First time selling
First time selling, informative, helpful, efficient, highly recommended.
Dear Mr Lavender,Thank you for your 5 Star review regarding selling your 1st home through Douglas Allen, we really appreciate your custom.Kind regards,Jon Holden - Managing Director
5/5
Bill - Douglas Allen Basildon
Bill, at the Basildon Branch has given great recommendations based on my criteria and advised me well.Excellent Customer ServiceWould recommend!
5/5
Great service
Excellent service and good communication, would definitely recommend.
Ben, As you say Excellent service and good communication is the back bone of our business, we are there to help our clients whenever needed. All the best for the futureKind regardsPaul IngletonAssociate Operation Director
5/5
Rating only, no written review.
We really appreciate your positive feedback Cheryl. Thank you for choosing Douglas Allen Wickford. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://l1nq.com/zr7j56n
5/5
Very professional first impression
Great professional staff who give a wonderful first impression.
Dear Zahra,Thank you very much for your 5 Star review and for choosing Douglas Allen.RegardsJon Holden - Managing Director, Douglas Allen
5/5
Top service and comms from Terry Holding. Thank you
4/5
Professional service
Service was good- approachable and readily available help.
Thank you for leaving us your feedback! Best wishes,Cubitt & West
5/5
Hassle Free, Friendly Service
Our dealings with Maria at Douglas Allen have been professional, friendly and effiecient at every step, and we got offers in no time flat. Highly recommended!
5/5
Wickford Team Cudos
Stewart and Natasha handled our sale excellently well.
Dear Tee and Sade,Thank you for your 5 Star review of Stuart and Natasha from our Wickford office, I am glad they were able to impress you so much and they will be delighted with your recognition.Regards,Jon Holden - Managing Director, Douglas Allen
1/5
Not trouthful...kept vital information…
Not trouthful...kept vital information from me.
Dear Christine Thank you for your feedback and we are very sorry that you feel this way. We have been unable to locate your details from your first name alone and would therefore ask you to contact our Customer Relations department on 01702 540802 so that we may discuss your experience in more detail and see if there is anything else that we can do to help you. Thank you in advance for your time. Kind regardsDouglas Allen
4/5
good but leases could be more bespoke
Paris Hall did an excellent jobThank you
Dear Mr Moorman, thank you for the kind feedback about Paris and the excellent job she did for you. I am sorry to hear that you would of preferred a more bespoke lease, although with the many legal requirements that are involved in Lettings it is sometimes very difficult to change theses without potentially causing issues for the future. We are very compliant as a company and we want to ensure that all parties both Owner and tenant are protected fully. I wish you the best and appreciate your feedback.Kind regardsPaul IngletonAssociate Operation Director
1/5
Don’t give you house to those one
Don’t give you house to those one, you passing offer and they don’t pass those to the seller,
5/5
Excellent service
Excellent service, second to none.
Dear Mohammed,Thank you very much for your 5 Star review.Kind regards,Jon Holden - Managing Director
5/5
Excellent and professional company
Couldn't of asked for a better service
Dear Ms Stone,Thank you very much for your 5 Star review, helping you with your move has been our pleasure.Regards,Jon Holden - Managing Director, Douglas Allen
4/5
Would you recommend Douglas Allen?
Yes, Staff was polite and helpful
Hello, Thank you for leaving us your feedback! Many thanks,Douglas Allen
1/5
Had a horrible customer service…
Had a horrible customer service experience with one of their agents, Ehsan Syed. Absolutely appalling and unprofessional comments made when conducting a viewing.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.