Trusted Agent profile
★★★★★
93 reviews across 1 platform
9 Ty Newydd Road, Barry CF62 8HB
Peter Alan's Barry office at 9 Ty Newydd Road is rated 4.4 out of 5 across 93 reviews on 1 platform, including 93 Google reviews rated 4.4. Checked 9 October 2026.
Every review we hold for the Barry office, from every platform, shown as written. First names only.
5/5
GoogleI've used the services of Peter Alan Barry for many years and they continue to offer a very professional service. I've just sold a property and worked closely with Sydney Cole their sales negotiator. She's highly professional and efficient returning my calls and dealing with my quires quickly. I highly recommend the team and especially Sydney who was superb!
5/5
GoogleGreat branch of this established estate agent. Dealt with Shirley for viewings, she was very attentive to our requirements and from our very first meeting, the team at Peter Alan took our details and contacted when a suitable property came to market. We found a property with another company but were so impressed with the branch we went with the in house mortgage advisor, Georgina Butler. Georgina could not have been more helpful. She was always available via email or phone contact. She would take the time to describe and go into detail anything we were unsure of, and through her we found a fantastic deal that we were both very happy with. All in all extremely happy with the package of service we recieved at Peter Alan in Barry, would definitely recommend.
5/5
GoogleBought a house using Peter Alan Barry. Service was brilliant. I used sophie as my Morgage advisor and she acquired and managed everything very quickly. Lewis in sales was amazing aswell. Was really quick in sorting everything I needed. Wouldn’t use anyone else after my experience !
5/5
GoogleI found the sales team at Peter Alan in Barry to be very professional and helpful. From Jen’s initial valuation which was well researched and knowledgeable, through an efficiently run set of viewings, to a timely agreed offer, all ran smoothly. From agreed offer to completion, Denise then did an excellent job of tracking and communicating progress across the chain of transactions, to get everything over the line. Would definitely recommend.
5/5
GoogleI've recently sold my house through Peter Alan's Barry branch and I have to say that the service was outstanding. The fees may be a little higher than others in the area BUT the service fully justifies their fee. They go above and beyond in their service and all the staff I dealt with were so professional and always knew what was going on no matter who I spoke to. The sales progressor Denise always kept me up to date with the progress and was so helpful and put me at ease when I thought something wasn't going my way with the sale. Denise spoke me through everything and really made me feel relaxed and she was right and it all turned out fine in the end. So thank you to Denise and all the sales team.
1/5
GoogleDisgusting service received from Rachel and team. Rip off merchants. As a first time buyer convinced me i had to go with their lawyers and mortgage advisor which was twice the price of others elsewhere. Avoid!NegativeProfessionalism
Hi Hayley, we apologies for the service you have received, if you would like to email customerservices@peteralan.co.uk with more information, then we can look in to this for you. Thanks
1/5
GoogleWe specifically asked for a for sale sign not to be put up and they did anyway. It took 6 days from them to come and remove it! The handling of the sale was then passed to a different site who never seemed fully up to speed with what going on. Our solicitor also said they were frustrating to deal with. We noticed that the photos we HAD to pay to advertise the purchase of our house, were then reused to allow the person who bought the house to advertise the property as a rental. This was done with our personal belongings in the photos and without our permission! When questioned, the photos were immediately taken down, however this shouldn’t have happened in the first place as is a breech of GDPR. We paid a premium price but certainly did not get a premium service.NegativeQuality, Value
Hi James, we apologies for the service you have received, if you would like to email customerservices@peteralan.co.uk with more information, then we can look in to this for you. Thanks
5/5
GoogleCouldn’t recommend this agent highly enough. The service they have provided us has been first class. They have kept us updated on the progress of our sale. Big thanks to Rachel,Denise,Gemma,Jennifer & Sydney. You are all stars, professional and personable. Thanks again.
5/5
GoogleThis is the 2nd house we've rented through Peter Alan and the service we received both times from Pete and Laura has been exceptional. Nothing was too much trouble for them. If they didnt know the answer to any questions we had about the house, they were very proactive about contacting the landlord and finding an answer for us. Would recommend them if you are looking to rent a house.
5/5
GoogleAbsolutely no hesitation recommending the Barry branch of Peter Alan! From the initial valuation by Jen, which was well researched, knowledgeable and pleasantly optimistic; to Sydney’s viewings, where she came round in advance to ensure she knew the property thoroughly and could answer any potential buyers questions, & was always pleasant, polite, and friendly; and finally Denise who communicated with us and the entire (very long) chain, to make sure we got over the line in time; the service has been impeccable! Not only did they get us a fantastic sale price, but they managed every part of the tricky sale perfectly. Obviously other agents are available, but save yourself some time and call these guys first!
5/5
GoogleVery impressed with Peter Alan in Barry, sold our house & purchased another in two & a half weeks. Special mention to the staff also, Glynn & Eve who showed us around several properties, were friendly & very professional. Also worthy of a …
5/5
GoogleThey have some nice people in their sales team that I have been communicating with. Special thank you to Rachel and Sydney who have been so pleasant and courteous.
5/5
GoogleGemma was very professional in her approach to putting my apartment on the market 👏 …
5/5
GoogleI wanted to say a very big 'thank you' to Gemma Burt of Peter Allan Estate Agents in Barry for all the care and attention given to me as a client and potential buyer. It's very daunting when one doesn't live in (Barry) the town we intend to …
5/5
GoogleFriendly, professional and efficient. The Peter Alan sales team at their Barry office quickly identified what I was looking for and were extremely helpful in my property search.
5/5
GoogleCallum recently helped us with our remortgage as part of the life time membership that I have with PA. Was a pleasure to work with and very prompt when replying to any enquiries that we had. Understood what we needed and gave us all the information that we asked for in plain English too which is always helpful with these sort of things.
1/5
GoogleRecommended that we use Connell surveyors for a report on a property we were buying through Peter Alan. The report was completely incompetently done, and Connell’s lied in the emails after we complained. We now have to choose between expensive repairs to the property or taking Peter Alan’s recommended surveyors to court.
Hi, we apologies for the service you have received, if you would like to email customerservices@peteralan.co.uk with more information, then we can look in to this for you. Thanks
5/5
GoogleAll of the staff at Peter Alan were amazing and extremely friendly, making the process so much easier. Sydney and Denise were fantastic, knowledgable and always happy to help. I would recommend Peter Alan for sure.
1/5
GoogleShocking service or shall I say no service , money for doing absolutely nothing but cause problems , lose keys , certs and inventory’s . And still they are making no effort to put it right
Hi, we apologies for the service you have received, if you would like to email customerservices@peteralan.co.uk with more information, then we can look in to this for you. Thanks
5/5
GoogleThe service I had from Peter Alan was brilliant. Massive thank you to Lisa for making my case a lot easier, she was very responsive and informative. Without her help I probably would not be living in my new home right now.PositiveResponsiveness, Professionalism
5/5
GoogleSydney was great - very attentive and had a lovely friendly polite manner - always open and honest throughout the viewing which was great. Would use again - thanks again sydney!
5/5
GoogleVery helpful friendly and efficient people from the first point of contact especially Mrs Sydney Cole very helpful and nice . Thank you all for good service 👍 …
5/5
GoogleFantastic service from Aneurin Lewis and the team at Peter Alan Barry! Extremely efficient and highly communicative with excellent advice and follow up. A pleasure to deal with, friendly and professional, highly recommend!
5/5
GoogleI had a great experience working with Sophie Davies mortgage advisor. She took the time to thoroughly explain all the details, ensuring I fully understood my outgoings. Her patience and attention to detail were truly appreciated. Excellent job, highly recommend
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Peter Alan's Barry office has 93 reviews across 1 platform: 93 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Peter Alan Barry is rated 4.4 out of 5 across all 93 reviews, and 4.4 out of 5 on Google from 93 reviews, checked 9 October 2026.
Peter Alan Barry, 9 Ty Newydd Road, Barry CF62 8HB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.