Trusted Agent profile · Barnstaple, Devon

Verified

Webbers Barnstaple Lettings reviews

4.1

★★★★★ Great

94 reviews across 3 platforms

4 Queen Street, Barnstaple, Devon, EX32 8HG

Webbers's office in Barnstaple, Devon, at 4 Queen Street, is rated 4.1 out of 5 across 94 reviews on three platforms, including 5 Google reviews rated 4.8.

Google logo

4.8 / 5

5

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

This office

Trustpilot logo

88

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About Webbers Barnstaple

Placed in the regional capital for North Devon, our lettings office in Barnstaple has a great range of properties available to rent and let. Contact our helpful team today with any enquiry relating to renting and letting in Barnstaple and the surrounding area.

Reviews

Every review we hold for the Barnstaple office, from every platform, shown as written. First names only.

4/5

Trustpilot

Great team

It took 18 months to sell our property but the team from Webbers were very good during the whole process of selling. We got to the stage of selling then had a real problem yet the team came up trumps and we sold the property within 6 weeks. From the depths to selling and the team worked really hard to make that happen so a heartfelt thank you from me.

JMM · 9 December 2025

Agent replied · 22 December 2025

Thank you so much for sharing your experience! We’re absolutely thrilled to hear that, even after a long journey, everything came together and your property sold successfully. Turning things around so quickly after a challenge really shows the dedication and hard work that goes into making every sale happen. Your kind words mean the world to us and reflect the level of service we strive to provide for every client. If you ever need help with buying, selling, or just some friendly advice on the property market, we’d love to assist again. Best wishes, The Webbers Team

4/5

Google

Friendly and professional valuation and prompt marketing of the property. Communication was good and shared in a very timely manner. I was kept informed of progress, however there were times when I felt they were working for the buyer and not myself.

Natalie · 4 July 2026

Agent replied · 4 September 2026

Hi, Natalie. Thanks for taking the time to share your experience. We 100% was acting in your interests throughout the process but am really sorry you didn’t always feel that we were. I will make sure we act on your feedback and improve our service levels. We wish you all the best for the future Darren & The Team 🏡 …

5/5

Trustpilot

Stress-free house purchase

Webbers were incredibly helpful with our house purchase from start to finish. The first house they sent details on was a perfect match to our requirements, and we immediately made an offer "sight unseen" without looking at any other properties. The whole process was more complicated since we were living abroad and had a house to sell, but we were able to move from offer to completion in about 3 months, exchanging contracts after only 2 months. Communication was great every step of the way, despite an 8-hour time difference: we always knew exactly what was going on and were able to contact our agent easily. If I find myself in a position to buy or sell another home, I know exactly where I'm going! Thanks Webbers!

Robert · 2 May 2026

5/5

Google

We had a really positive experience with the team during our recent house purchase, Archie in particular was excellent. Their communication was clear throughout, and they were always quick to ask the owner any additional questions we had …

Chetan · 4 July 2026

Agent replied · 4 September 2026

Thanks so much for the lovely review and we hope you are really happy in your new home. I will give Archie a big pat on the back 🏡 …

5/5

Google

I’ve been renting with this estate agent for the past eight years, and they’ve consistently provided outstanding service. The team is professional, knowledgeable, and always approachable, making every step of the process straightforward and …

Apex · 4 July 2026

Agent replied · 4 September 2026

Thanks Paul, it’s been a pleasure having you as one of our tenants for so many years. All the best for the future from Darren, Andrea and the Team

5/5

Google

Great experience renting out my flat. Lucas and Archie Cray are very knowledgeable and always on hand to give advice and guidance during the process thus far.

Penelope · 4 August 2026

Agent replied · 4 September 2026

Thank you for your kind review. We're delighted to hear you've had such a positive experience renting out your flat with Cray & Norton. Lucas, Archie and the rest of our team are committed to providing knowledgeable advice and professional support throughout the lettings process, so it's great to know their guidance has been helpful. Thank you for trusting us to let your property. Whether you're a first-time landlord or an experienced property investor, we're proud to provide a reliable, personal lettings and property management service in Croydon. We look forward to continuing to support you and helping you achieve the best possible outcome with your rental property. Darren & The Team

5/5

Trustpilot

We sold through the Barnstaple branch

We sold through the Barnstaple branch. We were passed on to Sarah from the progress team and she had been so supportive in what turned out to be a complex situation. Always at the end of the phone or called straight back if we left a message. Can’t thank her enough! Would recommend for their help from marketing through to completion.

Maria · 4 November 2025

Agent replied · 22 November 2025

Thank you so much for your kind words and for taking the time to leave a review. We’re really pleased to hear that Sarah from our Progression Team was able to support you through what sounds like a challenging sale. She’s a real asset to the team, and we’ll make sure your lovely feedback is passed on to her. It’s great to know you felt supported from marketing right through to completion, that’s exactly the experience we aim to deliver. Thanks again for recommending us! All the best, Matt and The Barnstaple Team

5/5

Trustpilot

Nothing was too much trouble!

I have recently used Webber's estate agents and found them to be extremely helpful throughout the house buying process. Although there were hiccups along the way created by third parties, the team at Webber's were able to sort all the problems in a fast and professional manner. Thanks for all your help.

Alex · 17 December 2025

Agent replied · 22 December 2025

Thank you so much for your kind words! We’re thrilled to hear that the Webbers team made the buying process easier for you, even when challenges cropped up. Sorting out those third-party hiccups quickly and professionally is exactly what we aim to do, and it’s great to know we delivered. If you’re ever thinking about selling your home or exploring houses for sale in Wellington and the surrounding Somerset area, we’d love to help again. Our local expertise and commitment to great service are what make Webbers Wellington a trusted choice for property sales. Best wishes, Tim Bennett Local Director, Webbers Wellington

5/5

Google

Darren and his family were all helpful, friendly and professional. Recommend this family run and professional estate agent!

Joe · 4 July 2026

Agent replied · 4 September 2026

Hi Joe, thanks so much for taking the time to write us a lovely review. We hope you are really happy in your new home. Darren & The team.

5/5

Trustpilot

I have to say it as it is

I have to say it as it is , having bought a property through Webbers & using them to manage 2 rentals i have they make it so easy , communications are constant from the confident & friendly staff , I wouldn't be without them , thank you.

Peter · 22 October 2025

Agent replied · 11 May 2026

Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you’ve been happy both buying through Webbers and using our team to manage your rental properties. It’s wonderful to know that our friendly and confident staff have made things easy and kept communication clear throughout. We truly appreciate your continued trust and loyalty. Warm regards, The Webbers Team

5/5

Trustpilot

I am very satisfied with the service

I am very satisfied with the service I have received from Webbers from day one when my rental property was first marketed to now several years later, their ongoing advice and finding me the correct tenants have made being a landlord so much easier.

John · 12 November 2025

Agent replied · 22 November 2025

Thank you for sharing your experience. We’re delighted to hear that you’ve been satisfied with our service from the very beginning and that our team have provided ongoing support and clear advice throughout. At Webbers, we pride ourselves on delivering a professional, approachable and reliable service across all our offices in the South West and beyond. Your feedback means a lot to us and we’re pleased that our commitment to smooth processes and excellent communication has made a positive difference. Thank you again for taking the time to leave your review we look forward to continuing to provide the high standards you expect. Warm regards, The Webbers Team

5/5

Trustpilot

Highly recommend

Webbers have looked after our rental property for three years. We have been extremely pleased with their professionalism and particularly in the excellent communications and prompt delivery of services. We would highly recommend them to other landlords, particularly if you are new to the renting business.

Wendy · 24 October 2025

Agent replied · 11 May 2026

Thank you so much for your wonderful review. We’re delighted to hear that you’ve been so pleased with the service from our lettings team over the past three years. Communication and professionalism are at the heart of what we do, so it’s lovely to know this has made such a positive difference. We truly appreciate your recommendation and your continued trust in Webbers. Best wishes, The Webbers Lettings Team

5/5

Trustpilot

Just amazing

This was a shot in the dark for which estate agents to choose and so glad I did. From the first telephone call through to the last they were brilliant. Friendly, helpful, accommodating and went out of their way to help a stressful situation a lot easier. May you were brilliant / thank you - highly recommend

Michelle · 7 June 2025

Agent replied · 22 October 2025

Thank you for your fantastic review and for choosing Webbers Estate Agents. We’re so pleased to hear that your experience with our team was such a positive one from the very first call right through to completion. It’s wonderful to know that May and the team helped make a stressful situation so much easier with their friendly, helpful and accommodating approach. Your kind words and recommendation mean a great deal to us all. Best wishes, The Webbers Team

5/5

Trustpilot

I sold and purchased with Webbers and…

I sold and purchased with Webbers and found it a really good experience. Both teams were really helpful and communicated well, making sure the whole process went as smoothly as possible.

Ashley · 26 January 2026

Agent replied · 20 March 2026

Thank you so much for your lovely review! We’re delighted to hear that both your sale and purchase with Webbers were such a positive experience. Clear communication and a smooth process are really important to us, so it’s wonderful to know our teams were helpful throughout your move. Your feedback means a great deal and reinforces why so many people choose Webbers estate agents when buying or selling property across the region. If you ever need any further advice on property sales or houses for sale in the future, we’re always here to help.

5/5

Trustpilot

Great advice and service

I received really helpful advice initially when the property was first valued and Webbers have continued to be excellent throughout. I would definitely use Webbers again and wholeheartedly recommend them. Thank you!

Helen · 26 November 2025

Agent replied · 20 March 2026

Thank you, Helen, for your lovely feedback. We’re so pleased that our advice at the valuation stage and ongoing support made the process smooth for you. At Webbers Estate Agents, we aim to provide expert guidance and exceptional service from start to finish, whether you’re selling, buying or letting. If you’re planning another move in North Devon, Somerset or Cornwall, we’d be delighted to help again. Explore our latest properties and learn more about our award‑winning team at webbers.co.uk.

1/5

Trustpilot

That they are petty when checking out of a property.

Firstly it not all doom and gloom on this review as the landlord who I had through Webbers was a good guy. How ever the letting agency was not. Was told in my contract there would be 3-6 month inspections. THAT A LIE. We didn’t have 1 in 5 years. When ever something needed doing I was told to contact the landlord which is fine as I would rather go through him. So in 5 years didn’t really have much todo with Webbers until we moved out. Pictures of a dusty lampshade was taken. work top that had 1 scratch on it. The garden had slight weeds going front and back. Be had done the garden 2 weeks before. All photos provided to Webbers. They still took money out of deposit. I’m lucky enough to no longer need to rent. We are in the middle of cost of living crisis and there are vultures when it comes to giving back your money.

Dennis · 10 November 2023

Agent replied · 5 October 2026

Thank you for sharing your feedback. Although your review was left a little while ago, we’re sorry to hear that your experience did not meet your expectations. If you feel it would be appropriate, please do get in touch with us directly so we can look into your concerns in more detail. Kind regards, The Webbers Team

1/5

Trustpilot

I rang to enquire about a property…

I rang to enquire about a property that's up for rent, I was asked to complete an online form which asked for our credit scores to be uploaded. I have been unable to do this on my phone. So i rang one office for details who advised I can get a hard copy of the registration form and they will post one off. I rang another office that was actually advertising the property. All letting agents were out. I asked for a call back.. Nothing, still no form to complete. I have never been asked for credit score by any other agency in order to register. Although the property is just what we want. It makes me wary of using this letting agency, i shall not be ringing them again. if they cannot answer an email within the 24 hours they promise what else will they not do.

Julie · 17 August 2023

Agent replied · 5 October 2026

Thank you for sharing your thoughts. Although your review was left some time ago, we’re sorry to hear that your experience fell short of expectations. If you feel it would be appropriate, please get in touch with us directly we’d appreciate the chance to discuss your experience in more detail. Kind regards, The Webbers Team

1/5

Trustpilot

Really unprofessional

Really unprofessional, agents are very rude, both in person and on the telephone, we rent privately with a different agent, they are selling the property we are in. If we don't agree with us turning down a viewing time, they contact the landlord who contacts our managing agent who calls us to pressure us to take the viewing. Its childish and really annoys me. I have mobility issues and it takes around 3 days to clean ready for a viewing, having explained this they still act like children.

Not · 4 July 2023

Agent replied · 5 October 2026

Thank you for leaving your feedback. Although your review was posted a little while ago, we value all feedback as it helps us to improve and ensure our clients receive the best possible support. If you feel it would be appropriate, please do get in touch with us directly so we can discuss your experience further. Kind regards, The Webbers Team

5/5

Trustpilot

Nine months on from letting our…

Nine months on from letting our property with Webbers, very happy with all interactions with staff. Looking forward to continuing excellent results!

Mrs · 12 November 2025

Agent replied · 22 November 2025

Thank you so much for your kind words and continued trust in Webbers. We're delighted to hear that nine months on, you're still very happy with the service provided by our dedicated lettings team here in Barnstaple. At Webbers, we pride ourselves on delivering a professional, friendly and knowledgeable approach to property management. Warm regards, The Webbers Lettings Team

5/5

Trustpilot

Thank you

I can’t fault Webbers, everyone we dealt with were very helpful. Thank you all.

Karen · 1 December 2025

Agent replied · 20 March 2026

Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you found our team helpful throughout your journey. At Webbers Estate Agents, we pride ourselves on delivering exceptional customer service and expert local property knowledge across North Devon, Somerset and Cornwall. If you ever need assistance with buying, selling, letting or renting in the future, we’re here to help. Visit webbers.co.uk to explore the latest properties and discover why so many clients trust us with their move.

5/5

Trustpilot

Really helpful and friendly team

Really helpful and friendly team. Very efficient in dealing with my purchase; would certainly use Webbers at Barnstaple again.

Lizzie · 6 June 2026

1/5

Trustpilot

Rogue estate agents- despicable vendors

Beware if you intend buying through Webbers. They seem quite happy to let the Vendor get you all the way through searches and surveys and then allow the vendor to pull out only to let them re-introduce the property at an increased value a month or two later - leaving you picking up all the expenses. Oh! and if you challenge them it’s always the vendors choice/responsibility!!!! They don’t seem to mind picking up the extra fee though.

Cheryl · 29 May 2022

Agent replied · 5 October 2026

Thank you for your comments. Although your review was left some time ago, we would welcome the opportunity to discuss this further if you feel it would be appropriate. Kind regards, The Webbers Team

5/5

Trustpilot

I’d like to thank Sarah in lettings in…

I’d like to thank Sarah in lettings in the minehead office for for her world class customer service and a pleasure she was a pleasure to speak to , a real asset to your company

Chris · 28 June 2021

Agent replied · 5 October 2026

Although your review was left a little while ago, we still wanted to thank you for your lovely feedback. We’re so pleased to hear that Sarah in our Minehead lettings team provided such exceptional service and made your experience so positive. She’s a real asset to our team, and your kind words will mean a great deal to her. On behalf of Kevin, Sarah and everyone at Webbers Minehead, thank you again for sharing your experience. Warm regards, The Webbers Minehead Team

5/5

Trustpilot

Able to approach agent

Able to approach agent, flexibility for viewing, no complaints from me.., would use again for resale or let.z

David · 28 May 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Webbers's Google reviewsLeave Webbers a review

Questions about Webbers Barnstaple Lettings

How many reviews does Webbers Barnstaple Lettings have?

Webbers's Barnstaple office has 94 reviews across three platforms: 5 on Google, 1 on Facebook, 88 on Trustpilot (across the whole business).

What is Webbers Barnstaple Lettings's rating?

Webbers Barnstaple Lettings is rated 4.1 out of 5 across all 94 reviews, and 4.8 out of 5 on Google from 5 reviews.

Where is Webbers's Barnstaple office?

Webbers Barnstaple Lettings, 4 Queen Street, Barnstaple, Devon, EX32 8HG.

The Trusted Agent

Is this your office? Claim your page.