Every review we hold for the Barnsley office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotAVOID … keen to keep in contact whilst…
AVOID … keen to keep in contact whilst they take your money but when it comes to sorting out any snags they are non existent.. 2 years in April and we still have outstanding issues but the worst of it is I have had not one response to my last 4 emails.Horrendous customer service
Kim · 15 February 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. We have liaised with our Yorkshire customer care team and we are aware they are looking into your review. If you have any further queries we would urge you to contact yorkshirecustomerservices@harronhomes.co.uk.
★★★★★ 5/5
TrustpilotNew Build Home Bliss
Friendliness of all from reservation to move in made us feel special and valuedPost move in contact and help giving confidence if the was to be any problems no matter how slight Harron Homes are there to helpQuality of cleanest of property at move in didn’t feel the need to do anything even in this time of COVID 19
Sarah · 26 February 2021
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotWe are in the process of buying our…
We are in the process of buying our Harron Home. We have had amazing service so far from Michelle at Thoresby Vale. She was so welcoming from the very first visit and extremely informative. Nothing has been too much trouble and I’m sure this will continue through the rest of the process!
Amy · 5 April 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 4/5
TrustpilotHOCKLEY CROFT
HOCKLEY CROFTWe love the design of our house and the quality fittings that have been installed. The sales team were very professional, helpful and patient. Since the recruitment of new site management we have found the site staff to be responsive, courteous and very pleasant to deal with. The couple of issues that we raised have been dealt with quickly and efficiently.
Sue · 17 January 2020
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotExcellent experience of reserving a property
Jane took her time to explain the process of reserving a property from start to finish. She was polite, concise, engaging and knowledgeable. I was able to view a version of the property in question, view the specific plot I wanted to reserve, and complete the whole process of reservation within an hour. Thank you.
NWA · 26 September 2021
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotHaving made contact with Harron Homes…
Having made contact with Harron Homes last year. They're still no closer to sorting the roads on our estate 4 yrs on! The after care from customer services is appalling! And literally non existent. The whole estate are trying to resolve problems and just get ignored. This level of after care is bordering on criminal.Ravenswood Fold
Lordie · 22 July 2021
Agent replied · 13 June 2024
Hi Lordie Lordie, thank you for your review. Our teams are keen to assist you further but in order to do this it is recommended by Trust Pilot that we audit reviews in order to verify that they are from genuine home buyers.Unfortunately using the information provided, we’ve been unable to locate your details on our database, therefore we have sent you a private message via Trust Pilot through which you can provide your full details so we can assist you further. Many thanksHarron Homes
★★★★★ 1/5
TrustpilotDO NOT BUY FROM THESE COWBOYS
I cannot actually explain how bad these house-builders are. I’ve had numerous issues and lost count of the number of times I’ve contacted them to have them rectified, or how many staff they go through. Everyone on the estate has ongoing issues. Going to contact NHBC next. DO NOT BUY FROM THEM!!! Plot 44 Ravenswood fold, Glasshoughton, castleford
Rosanne · 9 February 2021
Agent replied · 13 June 2024
Hi Rosanne and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Thank you.
★★★★★ 5/5
TrustpilotOaklands Heath
We have reserved our dream home at Oaklands Heath. Jacquie and Debbie have been exceptional. Jacquie has done everything possible to secure our house for us. Jacquie stayed in touch with us consistently throughout the current pandemic and has really made us feel valued. We couldn't thank the Oaklands Heath team enough. We look forward to receiving our keys :)
Mathieu · 2 August 2020
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotHighly recommend!
Previous buyer. Fantastic show rooms and really helpful, friendly sales team. Looking to move again, really like the houses at Victoria heights. Would highly recommend to anybody looking to move. Thank you all so much for helping us into our previous home.
Gemma · 9 April 2023
Agent replied · 13 June 2024
Hi Gemma and thank you for taking the time to leave a review. It’s great to hear about your experience at Victoria Heights. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotRoyal wells park Crofton Wakefield
Royal wells park Crofton Wakefield, Roads dug up and left for weeks, lamp post been repaired finally after years but road still not recovered where been dug up there are several spots around the estate and 1 outside my house this needs finishing off and as you drive on to estate terrible unsafe large area been left.
Tina · 27 April 2021
Agent replied · 13 June 2024
Hi Tina and thank you for taking the time to leave a review. We would like to take the opportunity to reassure you that we take customer feedback very seriously. Our team will be liaising with you to find a suitable resolution. Thank you.
★★★★★ 1/5
Trustpilotzero Attention to details
The house from the outside looks brilliant. However the standard of finish on the inside is appalling no attention to detail whatsoever. The paint on the walls is god awful. Finish on the patio doors, windows and bathrooms is just horrendous. The after sales service is beyond a joke. If we could start over we would avoid harron homes like the plague.
Lewis · 20 October 2019
Agent replied · 15 June 2024
Hi Lewis, thank you for your review. Our teams are keen to assist you further but in order to do this it is recommended by Trust Pilot that we audit reviews in order to verify that they are from genuine home buyers.Unfortunately using the information provided, we’ve been unable to locate your details on our database, therefore we have sent you a private message via Trust Pilot through which you can provide your full details so we can assist you further. Many thanksHarron Homes
★★★★★ 2/5
TrustpilotOverpriced 'brand new' project
The service from Harron Homes sale team at their Hucknall site was great. However, the house has a long list of issues and its an uphill battle to get anything fixed. Two stars because the sale team were good. Shame about the quality of the house.
Mr · 14 November 2022
Agent replied · 13 June 2024
Hi Andrew and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Please could you contact our North Midlands customer service team on northmidlandscustomerservices@harronhomes.co.uk and they will be able to assist you further.
★★★★★ 5/5
TrustpilotJane is awesome
Jane has made our experience with buying an easy process. She is reliable and friendly always ready to help. We have been able to select our flooring and have the plot we wanted at Highfield Manor.Looking forward to moving in.
Kat · 27 May 2023
Agent replied · 13 June 2024
Hi Kat and thank you for taking the time to leave a review. It’s great to hear about your experience at Highfield Manor. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotWould use again without hesitation
We have just moved into our new Harron home which was pushed through for Christmas. Expecting to walk into a house with snags galor, we were pleasantly surprised! Yes there are issues that need resolving for which the site are very accommodating. The sales team have been exemplary.... We are very happy customers.
Tim · 21 December 2021
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
Trustpilotworst company never buy house with…
worst company never buy house with these i bought my house in rotherham all cracks in the walls in bathroom fitting wrong plumbing roof tiling missing my big mistake bought house with them staff very rude site sales staff once sold house they not bother i lost money in there houses wrong investment worst company harron homes worst compay harron homes
Sam · 17 January 2020
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our customer care team is liaising with you at present to find a suitable resolution.
★★★★★ 5/5
TrustpilotPlot 170 Victoria Heights- met with…
Plot 170 Victoria Heights- met with Matt Bradwell the contract manager and Jacquie McSherry to do the home tour extremely grateful to have managed to do it on a weekend as per our request.
MyAspire · 28 October 2023
Agent replied · 13 June 2024
Hi and thank you for taking the time to leave a review. It’s great to hear about your experience at Victoria Heights. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotThe Grange, Shireoaks
We are currently in the process of buying a home on The Grange at Shireoaks. We have had brilliant customer care so far from Jo. We’ve had a bit of a bumpy ride so far and Jo has been so lovely and helpful, and made the process easier for us!
Jodie · 1 May 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotI have dealt with Harron Homes…
I have dealt with Harron Homes Yorkshire directly for a good few years now and I can honestly say they are wonderful. The customer service, attitude and developments are superb and nothing is ever too much trouble. I would highly recommend Harron Homes as a housebuilder who always puts the customer first.
Michelle · 17 January 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotChristy
We saw Christy who was very accommodating to us. She was very knowledgeable regarding the site. She gave us alot of information we had never thought about. She showed us around the show homes and told us all about the houses eg what is included. Overall we were very pleased with her.
Patricia · 11 January 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotNathan and Julie @ harron
Nathan and Julie @ harron - the paddocks, wickersley offer an excellent customer experience and have looked after me and my family. Signed today and can’t wait for our forever home - thanks guys (I’llStop pestering you now !!! :-)
Chris · 6 May 2023
Agent replied · 13 June 2024
Hi Chris and thank you for taking the time to leave a review. It’s great to hear about your experience at The Paddocks. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotRoyal Wells Park Crofton
Royal Wells Park CroftonWe have recently moved into our new home in Crofton; we did not expect everything to be perfect, but any problems we have had have been actioned and rectified in a timely and efficient manner; we can only put his down to the helpful and efficient staff on this particular site, Ellie and Matt have both been brilliant.
Linda · 7 October 2019
Agent replied · 15 June 2024
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotI would highly recommend Harron homes
I would highly recommend Harron homes, we have been looked after extremely well at the Forest Reach site by Alister the sales executive, he has been very professional and answered all our questions straight away. Nothing is to much trouble and would like to say thank you for making what can be a very stressful time run smooth.
Emma · 19 September 2020
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotTerrible service
Almost 2 1/2 years after moving in we still have snagging issues remaining. They have no concept of customer service, they just ignorant. We have 15 left out of 232. All they want is your money. DO NOT GIVE THEM YOUR MONEY. You will be disappointed. 1 star is to high. PM me if you want to have a look yourself.
Jay · 18 July 2019
Agent replied · 15 June 2024
Hi Jay, thank you for your review. We would like to take this opportunity to reassure you that we take customer feedback very seriously. We understand you are now in contact with our team to find a suitable resolution. Many thanksHarron Homes
★★★★★ 5/5
TrustpilotJulie in the sales office at sandlands…
Julie in the sales office at sandlands park hucknall was very professional and helpful when reserving our new home. Thank you 🏠
Clare · 10 June 2024
Agent replied · 13 June 2024
Hi Clare and thank you for taking the time to leave a review. It’s great to hear about your experience at our Sandlands Park development. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
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