Every review we hold for the Barnsley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBrontë and Jackie at Victoria Heights
Brontë and Jackie have been absolutely brilliant going above and beyond to make sure that we are fully informed of all options before making our final decision.. which is still pending but we feel is going to be more than a definite after us flip flopping on different property styles and plots :-) This was all during one visit which started as a viewing quickly due to their very capable support became much more!
A · 22 October 2023
Agent replied · 13 June 2024
Hi and thank you for taking the time to leave a review. It’s great to hear about your experiance at Victoria Heights. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again
★★★★★ 5/5
TrustpilotThoresby Vale
Mary, Michelle and Meryl provided an invaluable and fantastic service throughout the whole house purchasing adventure at Thoresby Vale. They dealt with us with care, a personal touch, keeping us up-to-date with the initial stages of the build with photographs, along with the excitement of choosing upgrades that suited us. They treated us with total respect. They are the face and voice of Harron Homes, which shone out whenever we visited the site office or on the telephone. They are a credit to the company.
Jennyjhubbard · 12 May 2023
Agent replied · 13 June 2024
Hi Jenny and thank you for taking the time to leave a review. It’s great to hear about your experience with Thoresby Vale. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotLaughton Gate....Josh
Laughton Gate....We moved in our new home the week before Christmas.
Andrea · 24 February 2026
Agent replied · 25 February 2026
We’re so pleased to hear you’re happy with your home and the support from our sales and site teams. Thank you for choosing Harron Homes, we look forward to supporting you as you settle in further.
★★★★★ 5/5
TrustpilotNew Home in Pocklington
We were looking for a possible re-location from Copmanthorpe, York to be nearer our daughter who with her husband are having their first baby mid June. We chose to look at properties in the market town of Pocklington and in particular Harron Homes new development " High Gables ". We were particularly impressed with the build quality of the houses and the professional handling of our enquiry by Sally Good the onsite Sales Executive who could not have been more helpful. The presentation of the " Settle " showhouse was impeccable and far better than other builders in the area.Currently we have put our move on hold for personal reasons and re-valuation on whether we move from York. To conclude, Harron Homes in terms of quality and price duly impressed us and can recommend them highly to anyone wishing to move to a new property in PocklingtonHamish & Kathy McIntyre
Mr · 2 May 2023
Agent replied · 13 June 2024
Hi Hamish and Kathy and thank you for taking the time to leave a review. It’s great to hear about your experience at our High Gables development. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotBrierley Heath sales experience
I downloaded a brochure from Rightmove after seeing a house I liked the look of. I then received a phone call from Julia who was lovely from the beginning, not at all pushy. We had discounted a new build due to a disappointing previous experience, however Julia suggested us coming to take a look at a particular property with amazing views. We met Julia in person and she was friendly, professional and so helpful. We eventually reserved the plot 2 days later and much of that is down to her customer service and how comfortable and easy she made the whole process. We just can’t wait to get the keys.
Jane · 1 May 2023
Agent replied · 13 June 2024
Hi Jane and thank you for taking the time to leave a review. It’s great to hear about your experience at Brierley Heath. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotThe Hawthornes @ Carlton.
The Hawthornes @ Carlton, North Yorkshire. Our experience so far. Having not moved home in 37 years it was a huge decision to buy a new house. Both Caroline & Janette the new Home / Sales Advisors have been supportive & professional and clearly explained all the processes.We are part exchanging our house and well on the way to exchange of contracts & completion. So far it has been made so easy & the part exchange scheme was a good and stress free decision for us.We are now looking forward to moving into our new home and our experience so far has been really good. We are pleased we have made the decision to purchase a Harron house. Janice & Philip Charnock.
Philip · 19 April 2023
Agent replied · 13 June 2024
Hi Philip and thank you for taking the time to leave a review. It’s great to hear about your experience at The Hawthornes. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again.
★★★★★ 1/5
TrustpilotIgnorant customer services and lack of communication with site team
We have been in our home for seven months with a multitude of severe snags outstanding. We have several ongoing major issues and we are repeatedly fobbed off by customer services and the site team. Customer services claim they are contacting site to book in fixes, site team are claiming they know nothing about the issues. We have asked repeatedly for calls back and nothing materialises. We have asked for a meeting with someone higher up but nothing! I am utterly disgusted at how everything is being dealt with (or ignored to be honest) and will be pursuing legal action if these disputes are not resolved asap.Update *** You say you cannot verify that I own one of your homes. I am Plot 67 at Far Grange Meadows. I have given you my name and my contact information as requested. If you cannot find me, then there is something wrong with your admin team too!
Lorna · 18 April 2023
Agent replied · 13 June 2024
Hi Lorna, thank you for your review. Our teams are keen to assist you further but in order to do this it is recommended by Trustpilot that we audit reviews in order to verify that they are from genuine home buyers.Unfortunately using the information provided, we’ve been unable to locate your details on our database, therefore we have sent you a private message via Trustpilot through which you can provide your full details so we can assist you further. Many thanksHarron Homes
★★★★★ 5/5
TrustpilotOur home purchases in the Forest Reach development
From the start to completion of our home purchases with Harron Homes, Alistair has been an outstanding sales executive with his ever reassuring words “just leave it to me’’. Alistair’s golden personality and friendly attitude inspired us on our second purchase, just after completion of the first property.
Uyi · 20 February 2021
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotDespicable Company
Well what a disgrace Harron Homes have proved themselves to be after being i since November 1st 2022 we still have snags outstanding customer service give it all about being there to help and the only snags they show interest in resolving are those involving subbed out jobs in other words if it means them doing anything you will wait and wait you repeat yourself constantly about the problems but in the end they say we have no record of this and the reason for that is they don't even bother to do the 1 week snagging list with you.the staff constantly change hardly surprising they must be a nightmare to work for .anyone considering buying a Harron Home be warned do not believe their promises about customer service they wouldn't know what that means.if you are in the process of purchasing do not complete until you have examined your property thoroughly as once they have your money they won't careOh one more thing Harron please don't respond to this with one of your standard templates meaningless repliesPlot123 far grange meadows
Alan · 17 April 2023
Agent replied · 13 June 2024
Hi Alan and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our Yorkshire customer service team is looking into your review. If you have any further queries, we would urge you to contact yorkshirecustomerservices@harronhomes.co.uk.
★★★★★ 5/5
TrustpilotWe visited the Pocklington development
We visited the Pocklington development. Jeanette was superb. After just going to the Bellway sales office, Jeanette was a refreshing change. Honest, open and welcoming. Customer service is not what it used to be but Jeanette restored our faith!
Wam3006 · 1 August 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. It’s great to hear about your experience at our High Gables development in Pocklington. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotSheridan and the Team at Oaklands Heath
Sheridan and the Team at Oaklands Heath / Victoria Heights - Huddersfield have been first class. I move into my new home in a few weeks and them being on the ball and understanding of my requirements - has been second to none. Sheridan has made it easy, given direction and ensured that the actions gets done. I have no doubts they will make sure everything goes smoothly right up to and including moving day and will continue to be on hand for many months going forward. Over the moon.
CRAIG · 13 April 2023
Agent replied · 13 June 2024
Hi Craig and thank you for taking the time to leave a review. It’s great to hear about your experience at Victoria Heights. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 4/5
TrustpilotBrierley Heath
We've been in our new home at Brierley Heath for 2 weeks now and absolutely love it. We've had some minor snags that have been dealt with as soon as they've been brought to Dave and Alex's attention. The sales team were absolutely fabulous throughout. We initially reserved with Julie Ann who explained the process in great detail and was so lovely. Julia then took over and was also amazing. We leaned on her quite a bit as we'd sold our old house privately so she did lots of chasing for us and helped things run smoothly. She also included our 2 grown up kids and made them feel a part of it all. A huge thankyou from us all and for coming in on your day off and handing over the keys on completion. Fabulous lady.The only thing holding me back from a 5 star review is the issue with our back door. The glass was reported to have 2 cracks in it several weeks before we moved in and on the day of the move was sticking but is now completely unuseable. Our dishwasher is also broken and we're awaiting engineers visit. It's a shame as I don't believe either of these issues are down to Harron but it unfortunately is something we're having to live with. Overall a great experience and would highly recommend Harron homes.
Paula · 11 April 2023
Agent replied · 13 June 2024
Hi Paula and thank you for taking the time to leave a review. It’s great to hear about your experience at Brierley Heath. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 4/5
Trustpilotreservation/ cancellation
we have reserved our Harron home at Oaklands Heath after meeting Jackie she is a nicest sales person We have ever met, but sooner after the reservation had a family bereavement which has changed every thing than lovely Debbie helped and chased the reservation and refund came through.Thanks Jackie and Debbie.
Mrs · 19 March 2020
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
Trustpilotupdate on buying a house at High Gables, Pocklington
This is an update on buying a house at High Gables in Pocklington. My first review was in October 2022 when I described the positive experience of meeting site manager Gareth and Nicola in in Sales and them addressing our concerns about negative reviews I had read as well as efficiently sorting out the deposit, extras and exchange of contracts. They gave us confidence to proceed with buying an Harron Home and I have visited site several times since to see progress. The team on site has been joined by Dan. Both Dan and Gareth take the time out their busy days to meet me and walk through the house to see progress and answer my questions. They are both a credit to Harron Homes and I still retain my confidence in them. There have been a couple of minor points on checking extras we have purchased today but I am certain they will be resolved. The house will be boarded out and second fix completed and kitchen installed etc. so I will update my review again.All in all still a very positive experience for my new home and it’s people like Gareth, Dan, Nicola and others who shape our opinions as well as build our new home. It’s clear they do care so well done and thank you!
Miles · 5 April 2023
Agent replied · 13 June 2024
Hi Miles and thank you for taking the time to leave a review. It’s great to hear about your experience at High Gables. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotExcellent
Just been to view the show homes at Thorpe Meadows, Matt went above and beyond and made us feel really welcome. The show homes are beautiful and a great finish and we can’t wait to reserve our new home .
Rachel · 29 May 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 4/5
TrustpilotWell done Harron Homes!
We have just moved into a Harron Homes Warkworth, in Selby. Our experience has been very positive throughout the journey and have been very happy with the estate, the plot and the house. Of course, a few minor things needed to be rectified and Harron Homes were quick to respond. The Site people have been very helpful and are always keen to help us. They even got a couple of skips for us. All in all, we would recommend Harron Homes.
DS · 28 March 2023
Agent replied · 13 June 2024
Hi Anime and thank you for taking the time to leave a review. It’s great to hear about your experience at Far Grange Meadows. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotHannah is very charming
Hannah is very charming, concise, clear, with a warm welcoming feel, nothing is too much trouble
Ian · 22 April 2024
Agent replied · 13 June 2024
Hi both and thank you for taking the time to leave a review. It’s great to hear about your experience with Harron Homes. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotLooking forward to living in a Harron Home
I am in the process of buying a Harron home on the Wyndthorpe Chase development in Doncaster. I have been to the house many times and always look forward to going due to the friendly and welcoming reception I get from Rachael Davis, the sales executive. She clearly enjoys her job and points out the many positives within the house. If there has been a problem with anything, as part of a kitchen unit door being damaged for example or paint work needing a touch up she has sorted it out for me. She has been welcoming to my family and friends who are keen to see that I’m buying the right house in the right surroundings.She has introduced me to neighbours who are living next door to me. I look forward to going to live there.
Muriel · 16 March 2023
Agent replied · 13 June 2024
Hi Muriel and thank you for taking the time to leave a review. It’s great to hear about your experience at Wyndthorpe Chase. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotPlot 134 Far Grange Meadows
Plot 134 Far Grange Meadows. Unfortunately having to leave a bad review after living in our property for 8 months. We absolutely love our new home but the customer service is absolutely shocking. If you have any snagging issues you are told that site can't deal with them and you have to contact customer services. I honestly don't believe harron homes have a customer service department. We have major snagging issues in our new home. Harron came to fix some of the issues but have left us with a gaping hole in our ceiling. We have a leaking toilet that's leaking into our living room, reported over a month ago and nothing has happened so now we have a toilet that nobody can use. Sent a number of emails chasing but no response. Site can't deal with it as it's a customer service issue but customer services also don't deal with it?! So we are now left with unfinished jobs and seems like nobody cares. I also would appreciate it if you didn't respond to this review asking me to contact customer services because your customer services team don't respond.
Sarah · 11 March 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our Yorkshire customer care team is liaising with you at present to find a suitable resolution.
★★★★★ 5/5
TrustpilotOakland’s Heath
We have just recently bought our first home at Oakland’s Heath. Jacquie has been amazing! As a first time buyer she has been so helpful and informative. We are so happy with the service we have received and can’t wait to move in!
Luke · 14 November 2021
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotWas wrong about Harron homes Promises …
Was wrong about Harron homes Promises …plot 119 - far grange meadowsAfter the initial updates and promises from Harron homes , everything has gone not so well. Constant chasing and then been told something else & when it comes to the time , you just get someone coming to do half the job or just come and review what needs doing and advises will come back once Harron homes approves and don’t know what’s going on afterwards. Very disappointed from the point our contract got signed , we was convinced by the director , that this and this would be done and if any issues to contact but when we call or message no response back … we was promised and Harron homes had requested to complete the sale and we considered and fufil our part but we feel Harron homes have not . 3 months almost down the line and our house is still got pending items which were initially promised. Our floor tiles have/ had paint marks on them and now using remover; why ??? They should be in clean good standard in first place . Our spot lights have not been put in correctly, gaps ; why ? They should be in good shape, not good finish paint touches, our wc and kitchen tiles colour shade , why ?? and so on. It just feels we are living in the property but not feel like it’s our home as our day is constant chasing and keep repeating our selves what needs to be done. Harron homes convince you to buy , afterwards they do not listen at all and try and get you thinking things are getting done but actually it’s not. We don’t know how much more we would be chasing before we get everything done as it should b. 1 advise - do not buy from Harron homes unless your snags , items which are not completed done before moving in, as afterwards it’s just you doing the chasing and that’s it.
Amena · 8 March 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our Yorkshire customer care team is liaising with you at present to find a suitable resolution.
★★★★★ 5/5
TrustpilotViewed show home today
Viewed show home today, lovely home. Jackie was knowledgable and helped answer any questions we had. Considering putting ours on market but decided fixby is too far out.
Malcolm · 7 July 2023
Agent replied · 13 June 2024
Hi Malcom and thank you for taking the time to leave a review. It’s great to hear about your experience with Harron. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback on to the team. Thank you again!
★★★★★ 5/5
TrustpilotHarron homes retford
We bought a 3 bedroom property through the first time buyers scheme in december 2022. From start to finish Penny at the Retford office helped with everything and kept us informed and made sure the whole process went as smoothly as possible and still to this day checks how we are getting on in our property and if we are happy and settled, we have now been moved in almost 3 months and are making the final touches to call this our home. Reccomended highly if your a first time buyer .
Claire · 6 March 2023
Agent replied · 13 June 2024
Hi Claire and thank you for taking the time to leave a review. It’s great to hear about your experience at The Brambles. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
Trustpilot5⭐️ service at Bilsthrope Chase
Hannah at Bilsthorpe Chase has gone above and beyond to help my fiancée and I reserve our dream home with Harron. From the moment we first walked in the sales office last year we really felt at home and that feeling has continued ever since. Thank you so much for helping us along the way and guiding us through the process. It really has been a pleasure and we can’t wait to move into our Harron home!
Dom · 4 June 2023
Agent replied · 13 June 2024
Hi Dom and thank you for taking the time to leave a review. It’s great to hear about your experience at Bilsthorpe Chase. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.