Every review we hold for the Barnsley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe Hawthornes
The Hawthornes We have been in our Harron home at the Hawthornes for 6 months and we love it. The house is really well built with lots of great finishing touches. The sales team are great and really helpful as are the site staff. Carlton is a great place to live, we would highly recommend the Hawthornes
Sharon · 18 April 2023
Agent replied · 13 June 2024
Hi Sharon and thank you for taking the time to leave a review. It’s great to hear about your experience at The Hawthornes. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotShipley Lakeside is a unique location with a welcoming team
Shipley Lakeside is a unique location. Both Charlotte and Amanda were welcoming, professional and knowledgeable about the development and the surrounding area. We hadn't made an appointment when we visited today and they found time to answer our questions and to help us settle on a house type. We've visited other developments in the local area and their teams weren't a patch on Charlotte and Amanda.
Laura · 2 May 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 4/5
TrustpilotWould definitely recommend
We recently bought a house at Riverdale Park in Doncaster. We honestly can't fault the process. So far any hiccups that we have had have been dealt with in an efficient manner and everyone has been really helpful from Penny the sales executive to Scott the building manager. We honestly cant fault anything so far. The area itself has everything you need opposite the development site. It makes it convenient if you need anything. Its close to a park / a school etc.
Kuda · 2 October 2024
Agent replied · 22 October 2024
Hi Kuda and thank you for taking the time to leave a review. It’s great to hear about your experience at Riverdale Park. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotExcellent service
Thank you so much to Michelle at the thorsby vale office, we have just completed our options and extras and Michelle has been absolutely amazing throughout our whole process so far. Since meeting her for the 1st time she has kept in touch with us, kept us upto date with the whole process and always made sure we where looked after. I can’t thank her enough :-)
Hayley · 25 February 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotVictoria Heights - Fixby - Happy Customers
From start to finish the whole experience has been seamless. Harron and Jacquie in the sales office in particular couldn’t do enough for us. We had a number of issues with buyers dropping out in our chain and Harron stepped up to make the sale happen keeping us in the loop all the time. When we moved in the house was spotless with nice touches of welcome gifts such as a plug in diffuser making the house smell lovely. Coffee and tea plus biscuits were a nice touch even though the removal men polished off the biscuits 😂Harron historically haven’t always had the best reputation as builders but I can honestly say this is my second new build (first with Harron) and a great customer experience.Based on my experience I would 100% recommend Harron Homes at Fixby Huddersfield
Mark · 30 September 2024
Agent replied · 22 October 2024
Hi Mark and thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron home at Victoria Heights. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotJust want to say what outstanding…
Just want to say what outstanding service we have received so far from this company. Jane Jubb has been on the ball allowing use to view other sites before saying yes to the house we have bought. Jane had covid but we still got communicated with from the company outstanding customer service. Also nothing was too much for Jane she takes everything in her stride Thanks Dean
Annette · 14 February 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 2/5
TrustpilotFar Grange Meadows
Far Grange Meadows-House is fine enough, but cheaply built. The main problem is that the development isn't finished so we have to deal with builders blasting music all day and shouting and swearing at each other. Not very professional or child friendly. They don't seem to consider that they are working next to people's homes and not on a normal building site.
James · 22 September 2022
Agent replied · 13 June 2024
Hi James and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our Yorkshire customer service team is looking into your review. If you have any further queries, we would urge you to contact yorkshirecustomerservices@harronhomes.co.uk.
★★★★★ 1/5
TrustpilotDormer issues
Plot 123 Hockley Croft, Glass reinforced plastic (GRP) bedroom dormer. A catalogue of continued errors and questionable quality.An original problem of a small area of damage / chip to front dormer edge reported 18th June 2024 and here we are 21 September 2024 still with scaffolding up to the front of the house.Scaffolding naturally went up to reach the dormer and the dormer manufacturer came out to repair the chip in the GRP relatively quickly. This was the easy bit. From here on poor quality product and build quality quickly became obvious as now that access was available to the dormer, it was discovered the flat dormer roof design which should incorporate a slight fall to allow rainwater to flow off was in fact concave and a nice big puddle was sat in the roof. The roof had zero fall. We had noticed slight water staining on the plasterboard ceiling in the bedroom below so now we had the answer as to possibly why or so we thought.The elusive house builder customer services eventually arrange for the dormer manufacturer to return, again. The plasterboard ceiling of the dormer was taken down in the meantime by the house builders own snagging man, and it is discovered the GRP roof above had not been braced from the underside when installed so hence the roof dip and puddle above. The dormer roof company return, again, and the roof now receives its required bracing from the underside, they also fix some cracks and other chips on the roof, and you'd think things would now be rosy once the plasterboard goes back up from the underside? - nope, you'd be wrong. The dormer roof company whilst onsite fixing the bracing then notice a lack of support for the last row of roof tiles which sit above and behind the dormer and this row of tiles had consequently sagged. They inform me no underside tile support had been fitted in this area and that a compressible foam seal between the dormer and the last row of tiles had also not been fitted and it would therefore be possible for rain and water to be blown up and under the tiles if it was windy whilst raining. The strain on the row of unsupported sagging tiles had also caused one of them to break. So, guess what? We now had to wait weeks for a roofer to be appointed by the house builder and for them to attend and come fix the sagging row of tiles. This they eventually did after regularly having to chase the house builder customer services. The roofer removed offending sagging and unsupported tiles, inserted a supporting batten, compressible foam seal, replaced the broken and damaged tiles. Job’s sorted and you'd think things would now be rosy now surely? - nope, you'd be wrong again. The roofer whilst fixing the sagging tile issue identified other cracks and dubious joints in the GRP dormer roof surface structure which may cause issues if not now then possibly in the future. The merry go round continues.So here we are 21st Sept 24 and 3 months down the line, and we still have a big issue with the roof and wonder if it’s going to leak or not. The quality of product ball remains well and truly in the house builder’s court, and we hope the builder can live up to its website advertised “At Harron, our homes are always built to the highest standards” claim. Is the product supplied to us fit for purpose? Personally, we’ve not had a good experience, and readers should make up their own minds if considering one of this builders new homes. In our case the evidence does not support the builders’ claims. If it was a new car, you’d return it to the dealer.
Simon · 23 September 2024
Agent replied · 22 October 2024
Hi Simon and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our Yorkshire customer service team is looking into your review. If you have any further queries, we would urge you to contact yorkshirecustomerservices@harronhomes.co.uk.
★★★★★ 5/5
TrustpilotPeople Who Understand You
We visited the Harrogate Killinghall site today. Fiona was so helpful and patient. she listened carefully and understood what we wanted and helped us to make a decision about the property. she organised for us to visit the actual plot on site and to assess it's benefits. She has even offered to baby sit if we come again with the baby. What more can one say? Well done Fiona.
SNOWDEN · 30 September 2021
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotIt’s the little things that make a difference!!
We have recently moved into a new Harron home at Nevison’s Fold, Barnsley. We just want to say a big thank you to the lovely Janette (sales) who couldn’t do enough for us, Zac the Site Manager and Jack for checking if we had any issues etc and Customer Services for phoning to see if everything was to our satisfaction! Everyone has been so lovely and it makes a huge difference!!We also want to mention how all the little gifts eg aroma plugs, hand wash, diffuser, coffee, tea, biscuits etc made all the difference to welcome us!Well done Harron Homes we can’t recommend you highly enough!!!
Linda · 21 September 2024
Agent replied · 13 June 2024
Hi Linda and thank you for taking the time to leave a review. It’s great to hear about your brand new Harron home at Nevison's Fold. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotHannah is such an asset…
My partner and I had an amazing experience buying our first home. Hannah was such a great help and so understanding of all our needs. She explained every step to us along the way, and we are so excited to move in! Hannah really is such an asset to your team!
Caitlin · 1 September 2023
Agent replied · 13 June 2024
Hi Caitlin and thank you for taking the time to leave a review. It’s great to hear about your experience at Bilsthorpe Chase. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotHighfield Manor, Huddersfield
Just purchased a house at Highfield Manor, Fixby. Moved into the house 3 weeks ago and really impressed with our forever home !!Jane has been superb from start to finish talking us through the process and there for morale support through the nerve wracking times. Matt and the team are so helpful and friendly they cant do enough for you - would highly recommend !! Merry Xmas
Tracey · 20 December 2021
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotPlot 44 Brierley heath
When we went for a viewing, we didn't expect much due to the surrounding area. We were so welcomed by Ann as we arrived to the sales office! She was so pleasant and explained in details the house specs as well as the process. She questioned us of our needs and matched us with the perfect house! As soon as we stepped in the house we knew - this was our home! She has been on the case non stop, contacting all relevant people to get this move done quickly and efficiently! We could not have wished for a better rep than Ann! The overall experience with the team has been pretty smooth and we are thankful to every single one of you for making this happen!
Viola · 11 September 2024
Agent replied · 22 October 2024
Hi Viola and thank you for taking the time to leave a review. It’s great to hear about your experience at Brierley Heath. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotThank you
I don’t even know where to begin to say thank you to Sam at Harron homes. She has gone over and above to help us with the purchase of our house. Nothing has ever been too much bother and Sam has helped every step of the way. A million thank yous to you for making our new house possible!
Aneka · 9 December 2022
Agent replied · 13 June 2024
Hi Aneka and thank you for taking the time to leave a review. It’s great to hear about your experience. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 4/5
TrustpilotHelpful but some bumps to iron out
Really helpful advice at every stage. A few of the internal pictures are of the wrong house when first looking which is less than ideal, but they accommodated visits to the style of property we were interested in. Once reserved some of the links don’t work in the email but paper copies of the next steps document mitigated this. The sales executive was very helpful and more than made up for the technical deficiencies.
Pete · 10 December 2024
Agent replied · 25 December 2024
Hi Pete and thank you for taking the time to leave a review. It’s great to hear about your experience with Harron Homes. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotSo good we did it twice
So good we did it twice! Purchased our second with Harron Homes the York Vale, Howden. Sue has been very helpful in answering many questions, giving advice with her friendly customer service. This has made the whole experience positive. This has led to us buying our dream forever home! Thank you so much!
Ben · 13 June 2023
Agent replied · 13 June 2024
Hi Ben and thank you for taking the time to leave a review. It’s great to hear about your experience at York Vale Gardens. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 2/5
TrustpilotThe snagging process is a nightmare
The snagging process is a nightmare. Every job takes months to get booked in. Customer service is really bad with getting back to you. We moved in at the start of March, still waiting for certain faults to be fixed. Customer service keeps telling us they are trying to arrange something, then they never get back to us. They don’t communicate with other workmen or the site manager either. We have also been unable to get a contact number for any manager/director, even though we have asked
NT · 27 August 2024
Agent replied · 22 October 2024
Hi NT and thank you for taking the time to leave a review.Unfortunately using the information you have provided, we’re still unable to locate your details on our database. We have now flagged your review to Trustpilot in order to try and verify that you’re a customer of Harron Homes. Many thanksHarron Homes
★★★★★ 5/5
TrustpilotBilsthorpe Chase
I have been looking to purchase a property at Bilsthorpe Chase for the best part of two years, because of complications with selling my own house. but in all that time Hannah Jackson and Meryl, both at Bilsthorpe Chase have been exemplary and have helped me no end throughout the whole process, both with communication and reassurance when the sale of my own property wasn't going as smooth as expected. a well deserved 5 star
Neil · 11 November 2024
Agent replied · 13 June 2024
Hello Neil and thank you for taking the time to leave a review. It’s great to hear about your experience at our Bilsthorpe Chase development. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotVisited Brierley heath several times…
Visited Brierley heath several times and dealt with Julia. What a lovely lady and down to earth.Julia couldn't do enough for us and was very patient whilst we were looking around and discussing several options.She is not pushy and very Knowledgable and is a credit to harron homes.
Amanda · 25 September 2023
Agent replied · 13 June 2024
Hi Amanda and thank you for taking the time to leave a review. It’s great to hear about your experiance at Brierley Heath. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotThis is regarding my sales consultant…
This is regarding my sales consultant Charlotte, very helpful and friendly, professional and knowledgeable.
Michelle · 9 July 2026
Agent replied · 24 September 2026
Thank you for taking the time to leave your review. We are delighted to hear that Charlotte has provided you with such a helpful, friendly and professional experience so far.
We will be sure to share your kind feedback with her. We look forward to supporting you through the next stages of your home-buying journey and hope you continue to have a positive experience with Harron Homes.
★★★★★ 5/5
TrustpilotChariots Keep/Wetwang/Andrew Jackson
A review regarding Andrew Jackson, Sales Executive for Harron Homes, Chariots Keep, Wetwang, East Yorks.
Mr · 2 July 2026
Agent replied · 24 September 2026
Thank you so much for taking the time to leave such a wonderful review. We are delighted to hear about your positive experience at Chariot's Keep and that Andrew was able to make such a lasting impression throughout your home-buying journey.
Your kind words about Andrew's professionalism, knowledge and genuine care for your needs will mean a great deal to him. It's fantastic to hear that he made you feel supported and informed throughout the process, while creating such a welcoming atmosphere for everyone visiting the sales office - even Jesse!
We're so pleased that you've chosen Harron Homes for your new home and that your visit to Victoria Inn gave you a chance to explore your new local too.
Thank you once again for your lovely feedback. We wish you every success with the next stages of your move and look forward to welcoming you back to Chariot's Keep very soon to meet your site manager.
★★★★★ 5/5
TrustpilotOur buying process was a dream.
Our buying process was a dream.we reserved and completed on Bilsthorpe Chase. Hannah managed the whole process for us and was so accommodating. Communication was frequent and informative. She isn't pushy which I really liked. And generally a happy helpful lovely person. We are thrilled to have finally completed. Thank you Hannah for allyour support.
Becky · 2 March 2023
Agent replied · 13 June 2024
Hi Becky and thank you for taking the time to leave a review. It’s great to hear about your experience at Bilsthorpe Chase. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotPart-ex Thoresby Vale
We are in the process of moving to Harron Homes Thoresby vale and we are part-exing our current property and the help and support we have received from Michelle Ellis and Clare Betts has been amazing. They are both really lovely and are making the process a lot easier for us. Thank you both so much and we are so excited for our house to be completed😁
Courtney · 19 August 2021
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotAlyson from Harron Homes Rossington …
Alyson from Harron Homes made us feel comfortable as soon as we walked in to the Rossington office. Professional throughout, warm, friendly and welcoming. No pressures, very attentive and very informative.
Kieren · 23 February 2026
Agent replied · 25 February 2026
We really appreciate you taking the time to leave this review. It is wonderful to hear you were pleased with the service you received. If you need anything in the future, we’re always here to help.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.