Trusted Agent profile · Barnet

Winkworth Golders Green reviews in Barnet

3.9

★★★★★ Good

957 reviews across 2 platforms

891 Finchley Road, Golders Green, NW11 8RR, Barnet, NW11 8RR

Winkworth's office in Barnet, at 891 Finchley Road, is rated 3.9 out of 5 across 957 reviews on two platforms, including 82 Google reviews rated 4.2.

Google logo

4.2 / 5

82

Reviews on Google

This office

Trustpilot logo

875

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Barnet office, from every platform, shown as written. First names only.

5/5

Google

Highly recommended. Sean, Graham and Howard head up a great team of dedicated professionals. They have helped us purchase and build a valuable portfolio which they now manage on our behalf. Only the tenant is more important than the landlord; which is generally how it should be, as they screen and secure exacting but totally reasonable tenants for responsible landlords. We have been working with them for over 35 years

Atul · 16 February 2026

Agent replied · 17 April 2026

Hi Atul, a big thank you for taking the time to leave this 5-star review and we're incredibly pleased to hear you had a great experience working with Sean, Graham & Howard! Best wishes from the Winkworth team.

1/5

Google

I’ve been trying to book viewings for weeks with this agency. I make sure it’s their opening times, I’ve even emailed and nothing! Every time they actually finally answer, they tell me they’ll call me back which they’ve only done once a week ago, where they called and immediately hung up, I know this because I was HOLDING MY PHONE at the time!! Responding from your message- I literally have a voicemail message from you, saying you tried calling me back which was when I said I was literally holding my phone. I have MANY emails requesting a viewing, a call back, information! Ive given my name and number- MY FRIEND !! Called on my behalf with my name to see if that would actually get you guys to help me! So don’t try lie to me.

BigAcorn · 25 October 2025

Agent replied · 22 October 2025

Dear BigAcorn Lavafla, We were unable to find your name in our company records. All applicants and potential applicants are entered into our database, and we have no record of any recent complaints that would justify an unexpected one-star review.

5/5

Trustpilot

A great team to deal with

Guy, Charlie and the team were excellent throughout the whole process. Quick to respond, helpful with questions, and a pleasure to deal with.

Mr · 7 September 2026

1/5

Trustpilot

Made me pay for postage

They sent me a letter in the mail asking to sell my property but didn’t pay the full postage. I had to pay £2 so this unknown letter could be delivered just to find out they’re trying to sell to me. When I do sell my property I won’t be going here if they aren’t competent enough to add correct postage to a letter

Lauren · 4 March 2026

Agent replied · 20 March 2026

At Winkworth we are always disappointed to receive a review such as yours, and we’re sorry to hear about your experience, Lauren. As all Winkworth offices are independently owned and operated, if you’re able to update your review with the details of the specific office you dealt with, we would be happy to look into your concerns further. Thank you in advance.

1/5

Trustpilot

Very rude agent

Very rude agent, i think their name is Maggie. Was very unhelpful and rude. My mother confirmed the viewing and provided her phone number but the agent failed to even call. Called later and belittled my mother while being snarky.

Diana · 22 August 2026

Agent replied · 22 September 2026

Good morning, We are sorry to hear that you have had a bad experience with Winkworth. I am afraid I cannot find you on our system. Please advise what office you booked the viewing with ?

5/5

Trustpilot

Deborah did a great job with the…

Deborah did a great job with the photography for our property. She was professional, efficient and very easy to work with on the day, which made the whole process straightforward. The photos came out really well and captured the house beautifully, helping it present strongly when it went live online. We really appreciated the care taken and would happily recommend Winkworth’s photography service.

Jon · 6 March 2026

Agent replied · 27 October 2024

Thank you so much for taking the time to leave an excellent rating Jon. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Lauren Douglas (Winkworth Shorditch)…

Lauren Douglas (Winkworth Shorditch) has helped me find tenants twice. On both occasions, she's found me multiple high-quality tenants very quickly. On both occasions, I've been delighted with the support she's provided. Her local knowledge and understanding of the ever-changing regulations governing the market are unequalled. I'll certainly be using Lauren Douglas again.

SM · 23 May 2026

Agent replied · 22 September 2026

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us and we agree, Lauren is truly a gem to have on our team! We look forward to working with you again in the future!

5/5

Trustpilot

Excellent Agents

I have worked with many estate agents on buying and selling properties. I also used to work in the commercial property sector. In selling this property I have been very impressed by the advice and service given by Winkworths but notably by Lewis. We have been informed and regularly updated (without chasing or prompting). Lewis has been proactive throughout to ensure that our sale was made quickly and efficiently. I highly recommend Lewis and Winkworth.

Colin · 26 January 2024

Agent replied · 27 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

If you want the best agent, try Nicole!

I wish to extend my utmost appreciation for the outstanding service provided by Nicole during my home purchase. Throughout this intricate process, Nicole has been an invaluable source of expert guidance and support. Whether you are buying, selling or renting a home, her professionalism, unwavering dedication, and commitment to delivering exceptional service are commendable. Nicole's ability to establish a personal connection and genuinely understand clients' needs is truly remarkable. She is a genuine asset to your agency, exemplifying the qualities of a top-tier agent. I would wholeheartedly recommend her. Once again Nicole, thank you!

Sophia · 2 October 2023

Agent replied · 27 October 2024

Thank you so much for your kind words, Sophia. We really appreciate you taking the time out to share your experience with us, and we agree, Nicole is truly a gem to have on our team! We look forward to working with you again in the future!

1/5

Trustpilot

I am extremely disappointed with the…

I am extremely disappointed with the service provided by this agency. It has now been over a month since I moved out of the property, and I have still received no clear response regarding the return of my deposit. Despite repeated attempts to obtain an update, communication has been poor and unhelpful. The most concerning aspect is that the agency’s advice has simply been to hire a solicitor in the hope that this might put pressure on the landlord. Rather than actively assisting in resolving the issue, they appear to have shifted the responsibility and cost onto the tenant. A letting agency should act professionally, communicate effectively, and help facilitate a fair and timely resolution of deposit matters. Unfortunately, this has not been my experience. I would advise prospective tenants to think carefully before using this agency.

Consumer · 23 June 2026

5/5

Trustpilot

Aaron was an amazing help

Aaron was an amazing help. As soon as I spoke with him regarding re renting my flat he put me on the right 'track' in regards to everything I needed to do or not to do. The previous tenants left the flat in a real mess and Aaron recommended certain businesses that dealt with many of my concerns ie getting rid of rubbish, where to get an EPC from etc. As soon as the flat was ready to go on the market Aaron was able to muster up fifteen applicants whilst weedling out a few that weren't quite right for my flat. He got me an immediate offer which was a little more than expected which was great. Overall I had a great experience with Winkworth, would definitely use them again and recommend them to anyone that would like to rent out their property.

Juliet · 13 August 2023

Agent replied · 27 October 2024

Thank you so much for your kind words, Juliet. We really appreciate you taking the time out to share your experience with us, and we agree, Aaron is truly a gem to have on our team! We look forward to working with you again in the future!

2/5

Trustpilot

Poor. Data protection ignored, no-show for viewing appointment.

Very friendly contact via email with Abbie Greisman. My explicit request not to use my data for any marketing purposes was simply ignored though. We send agreed on a date for a viewing, for which I received an appointment reminder on 13/07. But nobody showed up at the property, and the error wasn't even acknowledged; Abbie referred to a much earlier email exchange from 09/07 though, suggesting that it was all our fault. Poor.

Wolfram · 20 July 2026

5/5

Google

Sean Doherty was amazing , helpful and organised everything for us! Would 100% recommend

YSN · 16 February 2026

Agent replied · 17 April 2026

Thank you for your lovely review! We are elated you had a good experience with Winkworth especially with Sean!

5/5

Google

We’ve had an amazing experience with Winkworth, and especially with Sean. He helped us rent our previous flat, handling any issues quickly and efficiently, and more recently, he found us our dream apartment. Working with him has been a pleasure from start to finish, and we’re really grateful for his professionalism and support. We hope that our next home will be our own, and when that time comes, Sean will be the first person we turn to for help us with the mortgage.

Олена · 1 September 2025

Agent replied · 22 October 2025

Dear Olena, Thank you for your 5-star review and for sharing your experience with us. We’re delighted to hear that Sean was able to assist you efficiently throughout the process. Clear and prompt communication is something we take pride in, and we’re glad it helped facilitate the move! We truly appreciate your feedback and look forward to working with you again in the future!

5/5

Trustpilot

A Lettings agent who gives good advice & listens

Ben at Winkworths Clapham gave me good advice from his valuation visit through to finding me a tenant within 2 weeks of going on the market. I achieved close to the rental value advertised in a competitive market & the process was stress free because he listened to my requirements.

Ms · 12 May 2026

Agent replied · 24 May 2026

We’re delighted to hear you had a 5-star experience at Winkworth Clapham, Monique. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.

1/5

Trustpilot

Poor experience

This review has taken me a while to write because the experience we had with both Winkworths and the landlords was incredibly disappointing. As tenants, we genuinely felt we were treated very poorly.

James · 27 August 2026

Agent replied · 22 September 2026

Good morning, Thank you for taking the time to leave a review. We were surprised to see this, as our understanding was that we'd parted on good terms following this matter as a landlord deciding not to proceed is out of our control and we remained in contact throughtout and after the rental fell through. As background, the property was originally marketed for sale. When a sale did not proceed, it was let instead, and tenants (yourselves) were found. Some months later, a previous viewer of the property returned with an offer to purchase, which we were legally obliged to put forward, and which the sellers accepted. This meant the letting could not go ahead as planned, which we appreciate was a frustrating outcome. We remained in contact throughout and understand any funds involved were returned in full. We're sorry this experience fell short of your expectations, but we do believe we acted fairly and transparently given the circumstances at the time. If you'd like to discuss this further, please do get in touch directly.

5/5

Trustpilot

I cannot recommend Aaron and his team…

I cannot recommend Aaron and his team highly enough - they are first rate, professional, knowledgeable and dependable. Any issues were ironed out quickly and Aaron went above and beyond to find a solution that left tenants, landlord and buyer happy. Aaron is extremely responsive, practical and a delight to deal with. I have dealt with other local agents over the years and Aaron is head and shoulders above the rest. He knows the market inside out and I wouldn't hesitate in renting my property with his team again.

F · 26 April 2023

Agent replied · 27 October 2024

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Aaron is truly a gem to have on our team! We look forward to working with you again in the future!

5/5

Trustpilot

Recently rented out my flat in Kensal…

Recently rented out my flat in Kensal Green with Winkworth Kensal Rise and am very happy with the service provided by Aaron Priscott and his team, from the initial consultation through to the tenants moving in. They are extremely professional and have a great knowledge of the market. They were able to get over the asking price (which I was definitely sceptical of), and provided me assistance with preparing the flat for renting as required. I would definitely use them again and recommend them to anyone.

Sophie · 15 April 2023

Agent replied · 27 October 2024

Thank you so much for your kind words, Sophie. We really appreciate you taking the time out to share your experience with us, and we agree, Aaron is truly a gem to have on our team! We look forward to working with you again in the future!

1/5

Trustpilot

Extremely Disappointing Service

My experience with Winkworth Fulham has been deeply disappointing. Shortly after moving into a property in mid-October, I discovered that construction noise from the ground floor was unbearable, making it impossible to study or rest. This construction, as confirmed by workers, had started months earlier, yet this critical information was never disclosed to us before signing the tenancy agreement.When I raised this issue, Winkworth not only denied knowledge of the construction but also showed no intention of helping resolve the matter. At a meeting I attended, I was faced with three representatives who seemed solely focused on defending the company’s interests rather than addressing my concerns. The lack of empathy, understanding, and professionalism in handling this situation has been shocking.I cannot recommend Winkworth based on this experience. Transparency and support for tenants are basic expectations, and unfortunately, Winkworth failed on both counts.

Estanislao · 16 December 2024

5/5

Trustpilot

Reece and Tim of Winkworths Woking have…

Reece and Tim of Winkworths Woking have been amazing, I have been having problems with my solicitors on a property purchased through them. They have gone above and beyond for me and after 7 long months they have helped the situation along tremendously. I cannot recommend them highly enough, professional, friendly and above all proactive. Thank you so much

Lynda · 17 September 2026

5/5

Trustpilot

Winkworth Kensal Rise

I have been a client of Winkworth for many years. I am a landlord. Throughout the time I have been with them. I had no problems renting out my property and the standard of the tenants was always excellent, due to them being thoroughly checked and sourced.The Letting Department is staffed with super professional guys who will always be at the end of the phone for help and advice.A particular shout out to Aaron Priscott, now Letting Director. and Frazer Cook. Thank you guys.

Carla · 27 January 2023

Agent replied · 27 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Google

Excellent agency!! Would highly recommend Sean & Graham!!

Lee · 16 February 2026

Agent replied · 17 April 2026

Thank you Lee! We are pleased to hear that you had a great experience with Winkworth Golders Green. We look forward to working with you in the future!

5/5

Trustpilot

Buy a house from Thomas Syms

I was a first time buyer and a little apprehensive about buying a property. My agent, Thomas Syms, really understood what I was looking for very quickly and was able to suggest some suitable properties. He was also able to suggest some really good properties that were not what I thought I would like but were actually a very pleasant surprise! He has been encouraging and supportive throughout the long process and I was able to complete yesterday. Thomas is approachable and calm and definitely knows his field.

The · 19 January 2023

Agent replied · 27 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Thomas has been a superstar throughout the first-time buying process!

Thomas has been a great help throughout the process of myself and my partner buying our first home. He's been with us from the very beginning of the purchase process (initial viewing) all the way through to exchange and completion. As first time buyers we didn't really know what to expect from the process, but Thomas has always been on hand to help us (helping with arranging last minute viewings with the seller and guiding us through the entire process). Thomas has helped to make what could have been a very stressful process as smooth as possible, which we are both extremely grateful for. Thank you Thomas!

Amy · 11 January 2023

Agent replied · 27 October 2024

Thank you so much for your kind words, Amy. We really appreciate you taking the time out to share your experience with us, and we agree, Thomas is truly a gem to have on our team! We look forward to working with you again in the future!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Winkworth's Google reviews

Questions about Winkworth Golders Green

How many reviews does Winkworth Golders Green have?

Winkworth's Barnet office has 957 reviews across two platforms: 82 on Google, 875 on Trustpilot (across the whole business).

What is Winkworth Golders Green's rating?

Winkworth Golders Green is rated 3.9 out of 5 across all 957 reviews, and 4.2 out of 5 on Google from 82 reviews.

Where is Winkworth's Barnet office?

Winkworth Golders Green, 891 Finchley Road, Golders Green, NW11 8RR, Barnet, NW11 8RR.

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