Every review we hold for the Barnet office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFlat rent Marlborough
I rented out a flat via the Marlborough office. I was very impressed with the professionalism of all the staff involved with the process. The marketing and background checking of prospective renters was first class. Communication with Hamptons was first class. Highly recommended.
Martin · 18 June 2024
★★★★★ 5/5
TrustpilotJust rented the house from Hamptons and…
Just rented the house from Hamptons and have some problems with a heating.Rebecca was very helpful and solved the problem very fast . Excellent service!
Anastassia · 10 December 2021
★★★★★ 5/5
GoogleFantastic service from start to finish, good communication and friendly staff. Wouldn't hesitate to recommend.
Jill · 28 March 2024
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review Jill. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleGreat team at Whetstone office. Always on hand and super service and care. Highly recommended.
Raad · 28 March 2024
Agent replied · 24 October 2024
Thank you for your review Raad. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
TrustpilotProfessional and successful management
My property in Kingston Upon thames has been managed by Hampton international over 5 years. The letting management team is professional and reliable. The services are quick and perfect.... I have been so happy to leave my property in their hands
Julia · 17 July 2024
★★★★★ 5/5
TrustpilotThe problem with letting agents is...…
The problem with letting agents is that they are very varied ranging from the bureaucratic to the creative, from those who think that their process is more important than their clients' needs. Happily Nick scores 10/10 as an enthusiastic, empathetic and effective agent. Highly recommended.
KO · 1 May 2024
★★★★★ 5/5
TrustpilotAmy Goldstein has been incredibly…
Amy Goldstein has been incredibly supportive as our Property Manager, super responsive, polite and helpful. Highly recommend.
Stephanie · 15 November 2022
★★★★★ 5/5
TrustpilotGold Standard
Gold Standard! Excellent people, excellent service. Special shout out to Melanie H. for being absolutely fabulous.
Leo · 20 December 2022
★★★★★ 1/5
TrustpilotUseless
Tried to sell my property with them, left my phone number and email address, Got never contacted, but keep getting advertisement emails from them. If you don’t have a high end property to sell, don’t bother, they won’t get back to you (thumbs down)
Axel · 31 March 2021
Agent replied · 22 October 2024
Thank you for your feedback, we are naturally disappointed to hear to hear this and would welcome the opportunity to address your comments with the team. Please do email customercare@hamptons.co.uk with your full name and the name of the branch you dealt with for us to investigate further.
★★★★★ 1/5
TrustpilotHave water issues and nobody can help…
Have water issues and nobody can help me at Hamptons over the weekend. Will have to go without water now over the weekend. This is not the first time Hamptons we’re absolutely useless at doing their job!!!
Conrd · 7 May 2022
Agent replied · 22 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 5/5
GoogleMy experience with the branch was extremely positive. Mark was very helpful during the whole procedure and ready to assist me in expediting the purchase of my flat.
Poppy
Poppa · 25 October 2020
★★★★★ 5/5
GoogleI recently sold and then bought property in Whetstone. The team at Hetherington's was first class throughout. I couldn't have wished for a better service. Mark, Nicola, Debbie and Michelle - a brilliant team - with great determination AND a sense of humour. My thanks to you all.
Anon · 26 October 2019
Agent replied · 24 October 2024
Thank you Anon for your glowing 5* review of our local Hetheringtons team. It is always great to read such positive reviews from our clients.
Kind regards, Scott
★★★★★ 5/5
GoogleGreat service , from knowing when our flat was going to be completed , which was less than 2 weeks after completion , they were actively looking for prospective tenants for us , in fact David Silver had found us a tenant within 24 hours of us completing the purchase of the property. The relevant documents and other legalities were carried out efficiently and timely and our property had the tenant moving in within 10 days . Very satisfied with the service provided
Sonal · 26 October 2019
★★★★★ 5/5
GoogleA big thank you to everyone at Hamptons, Whetstone. They found a buyer for our flat quickly in this slow market and kept us up to date with all the important points. They work together brilliantly and it was like the entire team were working on our behalf.
I have to say neither our solicitor nor the buyer's solicitor were anything more than "processors" and when needed, Hamptons made a big difference in terms of getting things done.
I would recommend them to anyone wanting a professional service with a wicked sense of humour (when required). Thank you so much.
Denise · 26 October 2019
★★★★★ 5/5
TrustpilotHamptons
Sharon & Sophie from Hamptons were professional, friendly and incredibly helpful throughout the whole process of securing our rented flat. They happily answered all our questions, kept us up to date and went above and beyond our expectations so we could move in when we needed to. All this helped to make what can be a pretty stressful process completely painless. Thank you Hamptons ☺️
Cathy · 13 October 2022
★★★★★ 5/5
TrustpilotSarita is an incredible property…
Sarita is an incredible property manager, having managed our two flats for years. She is exceptionally diligent, detailed and very reasonable. A true asset to Hamptons.
Daniel · 23 June 2021
★★★★★ 1/5
TrustpilotHamptons have been totally incompetent…
Hamptons have been totally incompetent for the duration of the service we have paid them for. Despite raising a complaint with Hamptons management I have not had a response.
Nigel · 28 February 2023
Agent replied · 22 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 5/5
TrustpilotWould highly recommend
We have been using Hamptons for the last couple of years to rent our apartment out and would highly recommend them. Our first tenants left at short notice but we didn’t even have chance to worry about this as the lettings team were so proactive in finding us new tenants. Katie in property management is also fantastic, very responsive and knowledgeable but also very friendly and lovely to deal with.First class service all round.
Mrs · 9 June 2021
★★★★★ 5/5
TrustpilotHelpful and efficient 🏘
Hamptons letting agency helped our family find a suitable apartment and handled almost all formalities very efficiently. Our Property Manager- Patryk Lehmann, who visited us recently is very friendly and reliable. He handles necessary repairs efficiently and is in constant contact with us. High standard service!
Marzena · 16 March 2024
★★★★★ 5/5
Trustpilot1st move for 37 years
As this is our 1st move for 37 years we have nothing to compare it with & assume most successful estate agents offer a similar service! I would however compliment James Webster on his part in the process, most helpful, professional & patient (very important with us old folk) which made a potentially stress full experience straight forward & calm!
James · 23 March 2023
★★★★★ 5/5
TrustpilotHamptons Lettings Esher has helped us both in…
Hamptons Esher excelled in finding the right clients for our property. Their service is Professional. They are systematic, well structured and organized. Nick listened to what we required, responding quickly and got the result we were hoping for. Good management. We are deeply thankful to Nick , Francesco and Leigha.
Milton · 11 December 2023
★★★★★ 5/5
GoogleHamptons International helped me sell my property at a price I wanted, negotiate with the buyer on a range of issues which came up after offer acceptance and liaise with my solicitor to ensure a smooth exchange. When my main contact wasn’t around, his colleagues stepped in so I felt supported by the whole office. I made the decision to use Hamptons over the ‘purple bricks’ type of agent. I don’t regret the decision at all. Thank you Hamptons
Claire · 26 October 2019
★★★★★ 5/5
GoogleHetheringtons (Debbie in particular) were very helpful through the house purchase process, always looking to move things along as quickly as possible and being responsive to our queries. They were also very knowledgeable and personable during viewing.
If only all estate agents could take a leaf out of their book!
Adam · 26 October 2017
Agent replied · 24 October 2024
Thank you for the wonderful 5 star review Adam and Vicki. With many thanks and warm regards.
★★★★★ 5/5
TrustpilotHamptons property management
Hamptons have provided thorough and responsive management of my property. I am very happy with the service they provide and Lucy Desborough has been excellent.
Doug · 25 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.