Every review we hold for the Barnet office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat experience with Lily
Really pleasant interactions with Lily Dimitrova during our house inspections. She is a very friendly, understanding and sweet lady!
Sagar · 1 November 2023
Agent replied · 25 October 2024
Dear Sagar, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI have had a very good experience with Dexters, specially with Paul with his best efforts and considerations.
Ahmad · 24 November 2023
Agent replied · 23 November 2024
Dear Ahmad, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotProperty Management Team 3
Great working relationship with property management Team 3. Always give clear instructions and help us to organise works.
James · 24 November 2023
Agent replied · 25 October 2024
Dear James, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotHad a great experience with Konrad at…
Had a great experience with Konrad at Dexters. Fast replies to any questions we had, a smooth and excellent experience overall! Would highly recommend.
Stephen · 22 June 2023
Agent replied · 25 October 2024
Dear Stephen, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotRude
Very keen to value your property saying in a written valuation they will contact to market then you never hear from them again. They don't even have the courtesy to tell you they are not interested. Total lack of customer service.
Rameau · 24 May 2021
Agent replied · 25 October 2024
Dear Mr/Ms Jones, please could you contact me directly with further details as to which office you have been dealing with as our service levels are really important to us and we are keen to ensure that we follow up on any complaints received with our teams. All feedback is appreciated as this enables us to monitor our service and work to achieve 5 star reviews which is our aim. I look forward to hearing from you. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 4/5
TrustpilotWe had a nice experience finding our…
We had a nice experience finding our place thanks to our Realtor Daniel. They were kind and helpful throughout our journey.
Alexia · 4 September 2023
Agent replied · 25 October 2024
Dear Alexia, Thank you for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotGood experience
In my experience there was a lot of follow up with made the paper work more pleasant to work on .
Sofi · 4 September 2023
Agent replied · 25 October 2024
Dear Sofi, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotTeddington office
Tallulah from the Teddington office has been really helpful sorting out a maintenance issue for us - quick action and great communication throughout the process.
Kristina · 16 May 2023
Agent replied · 25 October 2024
Dear Kristina , Thank you for taking the time to leave a lovely review regarding Tullulah. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotThe worst Agency ever
The worst Agency ever ! Apartment rent is rotten and dirty and the agent simply does not answer the calls . We will go to the police ! It is a robbery
Mr · 12 September 2022
Agent replied · 25 October 2024
Dear Giorgio, I am concerned to read your comments and I am sorry you have had to leave a 1 star review. I have forwarded your comments to our Head of Property Management. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 3/5
TrustpilotThe most dishonest property agency …
The most dishonest property agency I have ever faced in UK. Absolutely horrible and I warn everyone to avoid dealing with them .The 3 star is only for couple of nice people working there.
Soheila · 15 June 2022
Agent replied · 25 October 2024
Dear Soheila, Thank you for your feedback. I am aware the Director of our Isleworth office has been in contact with you to discuss this matter. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleVery professional agency. I'd like to thank Paul in particular for helping me to go through the letting process in a quick and efficient manner while answering my questions thoroughly.
Paweł · 25 November 2019
★★★★★ 5/5
TrustpilotKingston Office
Kingston OfficeSonia has helped me with securing a place and placing a deposit down on a property, she has been friendly and helpful with everything
Alex · 11 May 2023
Agent replied · 25 October 2024
Dear Alex, We really appreciate you taking the time to leave such lovely comments about Sonia. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Kingston team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotSarah is an attentive agent
In my recent dealings with Sarah from Dexters, I found her consistently to be prompt, direct, exact and helpful. I would happily contact her directly for future sales and purchases. A. Boland
A · 6 September 2022
Agent replied · 25 October 2024
Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Sarah will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotQuickly responded to heating problems.
After the water boiler ceased working, Nabil Subhani at Dexters Twickenham, quickly contacted those involved and arranged quotations and a replacement within a few days. Excellent and professional service thank you.
Chris · 3 November 2024
★★★★★ 5/5
TrustpilotDexters - Clapham High Street
Matt, Jack and Poppy at Dexter's were very helpful with finding us a new flat in the Brixton / Clapham area. We have now moved into the property and are very happy with the service received.
Ollie · 18 February 2022
Agent replied · 25 October 2024
Dear Ollie, Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI am very happy with Ms Grace Kehoe who…
I am very happy with Ms Grace Kehoe who is very empathetic, prompt responsive and professional. Highly recommend!
Jaidyn · 1 November 2023
Agent replied · 25 October 2024
Dear Jaidyn, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Teddington - Sebastian Baldwin
Have been having a really pleasant experience with Dexters Teddington and personally from the very lovely Seb, who has answered all questions and been very responsive. I highly recommend Dexters if you would like an easy going search.
Carla · 28 September 2021
Agent replied · 25 October 2024
Dear Carla, thank you for taking the time to share your positive experience with Sebastian in our Teddington office. We hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotGreat Service from Jessica
Jessica from Richmond office has been very helpful and professional. She respond instantly to all my question and she managed the whole application process in a very efficient way as well. Appreciate her professional service.
Ben · 9 March 2022
Agent replied · 25 October 2024
Dear Ben, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
Trustpilotresponsive
responsive, professional
Chris · 2 September 2024
Agent replied · 25 October 2024
Dear Chris, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotStacie at Dexters in Kingston is very…
Stacie at Dexters in Kingston is very helpful and professional of our issues. She keep us informed throughout the process to fix any problem. Thanks for your help indeed!
Zhucheng · 14 November 2019
★★★★★ 5/5
TrustpilotExcellent experience with Dexters…
Excellent experience with Dexters letting agency in kingston on Thames. Efficient friendly team managing our properties, keeping me informed of any problems and effectively dealing with them
Stuart · 31 January 2023
Agent replied · 25 October 2024
Dear Stuart,it’s great to hear that you have had a brilliant experience with our Kingston office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleIt was a pleasant experience. We rented a flat through this agency and I have to admit that after a very long time, this is the first agency that actually calls you when they tell you that they will. They don't waste time. Our whole process was very quick and without any issues. I could contact the staff member any time and I feel like we have been given all the information that we could ask for. They would rather ask the landlord about an information than to lie to you to get you to rent the property. I don't have experience from other staff of this agency so I cannot tell but in my case, the agent I was dealing with was Paul.
I definitely recommend this agency to anyone looking for a quick and professional renting without any problems.
Tomas · 25 November 2017
★★★★★ 5/5
TrustpilotGreat service from the team
Great service from the team. I would highly recommend. Graziana, Claire, Angelo and Monika have been fantastic.
MKW · 8 November 2023
Agent replied · 25 October 2024
Dear MKW, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent service
Professional Servise from Andy.Extremely helpful and polite.Highly recommend.
Andry · 13 May 2024
Agent replied · 25 October 2024
Dear Andry, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
