Every review we hold for the Barnet office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotA young woman by the name of Leorenta…
A young woman by the name of Leorenta led my viewing for a flat. She was fully of energy, very informative and made me feel very comfortable. I’m more than likely going to put in an offer!
Joe · 13 May 2022
Agent replied · 25 October 2024
Dear Joe, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI had a very good experience with Dexters. Georgia Windess who assisted with my house search was very good and couldn't do enough for me. I highly recommend using their agency for house searching.
Martha · 24 October 2024
★★★★★ 1/5
TrustpilotWe were harassed everyday
We were harassed everyday, being called at least twice until we signed the contract and pay. Completely unhelpful as they wouln't transfer the questions we had to the landlord after we signed the contract.Avoid them if you can.
Marta · 16 March 2022
Agent replied · 25 October 2024
Dear Marta ,I am sorry to hear this and am unable to find your details. Please can you let me know your full name and which office you have been speaking to and I will look into this further for you.Kind regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
TrustpilotChristian Pengelly of your Ealing…
Christian Pengelly of your Ealing office has been a great help on my property rental nothing is too much trouble
Gezza · 13 November 2023
Agent replied · 25 October 2024
Dear Gezza Oleary, Thank you for taking the time to leave a lovely review regarding Christian. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotUnacceptable delays in processing end of tenancy deductions
I have been waiting over 2 weeks for Dexters Muswell Hill branch to process deductions and deposit return for one of the flats that I let through them. After 5 emails you would expect action but that is not the case, I have not even had confirmation that the tenant has been sent the deductions that I am seeking. Very very poor service and a worrying overall trend I have to say.
Peter · 15 November 2021
★★★★★ 5/5
TrustpilotA GREAT AND PROFESSIONAL ASSISTANCE…
A GREAT AND PROFESSIONAL ASSISTANCE FROM MIS GRAZIANA DORONZO.GOOD HEARING AND ANSWERING IN FEW TIME.MIS ILHAM DERMOUMI FL30 RAFFLES HOUSE
Ilham · 10 November 2023
Agent replied · 25 October 2024
Dear Ilham, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAwesome Team Work and Service!!!!!
I was dealing with Olivia Maduro and am now dealing with Jamie. Awesome service from everyone and they go above and beyond what is expected! A pleasure to deal with the team!
Ryan · 15 November 2022
Agent replied · 25 October 2024
Dear Ryan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotWe had an amazing experience working…
We had an amazing experience working with Zendeca Sinclair. Super professional, helpful, clear and quick response always.
Farah · 11 January 2024
Agent replied · 25 October 2024
Dear Farah, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDonalina,
Donalina,Thanks for all you continued help with the management of my two properties. Your service is impeccable, it’s greatly appreciated.BestAndrew Brooks
Andrew · 9 October 2023
Agent replied · 25 October 2024
Dear Andrew, Thank you for your kind comments regarding Donalina and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAlways very prompt
Always very prompt. Very happy with the way they are managing the flat we are living as a tenant.
Tijen · 24 November 2023
Agent replied · 25 October 2024
Dear Tijen, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAs a Landlord
As a Landlord , I would highly recommend Dexters Estates Agents.I have nothing but praise for their friendly and efficient service.Additionally the company has access to supporting contractors who enhance their own reputation and therefore no problem is too great or small to be sorted out by reliable and recommended 'in-house' service providers.In particular,I would mention our Property Manager Shernitta Hutchinson who is truly wonderful.Whenever a problem has arisen she always sorts it out brilliantly and immediately.For a Landlord it is essential to be presented with solutions to problems as they arise and she always takes the initiative to provide alternatives to pursue so an immediate decision can be made to sort problem for Tenant.Having run a company myself,she is a truly great ambassador for the ethos of Dexters.A G MEPHAM
Anthony · 8 August 2019
★★★★★ 5/5
TrustpilotResponsive and Proactive!
I found Alister Maclean to be very responsive and proactive on our mutual client's recent purchase, highly recommended
Cheryl · 15 December 2023
Agent replied · 25 October 2024
Dear Cheryl, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDonalina maintenance response
Donalina sorted out a small maintenance issue promptly and efficiently. I couldn't ask for a better service or communication.
Luis · 21 November 2023
Agent replied · 25 October 2024
Dear Luis, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJoe and his colleagues
Joe and his colleagues have been most helpful in handling teething problems in my new letting arrangement. Communication has been effective and straightforward.
Consumer · 9 August 2023
Agent replied · 25 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJessica Carson has been a great agent
We've been really happy as tenants with our dealings with Jessica Carson. She's polite, efficient, knowledgeable and empathetic. Keep up the good work Jessica!
Stephanie · 14 July 2023
Agent replied · 25 October 2024
Dear Stephanie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotWas assisted by Tommy Lane
Was assisted by Tommy Lane. Helpful and took the time and showed the decency to follow up with calls and keep me updated with various properties which suited my criteria. Happy with the experience and service.
Adrian · 26 April 2022
Agent replied · 25 October 2024
Dear Adrian, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat experience
Overall we have had a great experience with Dexters! Lindsey our property manager was amazing - she sorted all of our issues and enquires quickly and dealt with any issues efficiently and professionally.
Leah · 6 September 2022
Agent replied · 25 October 2024
Dear Leah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotNeil Plit handled the resetting
Neil Plit handled the reletting. Prompt, helpful and efficient. A credit to a uniformally excellent team.
Douglas · 19 January 2024
Agent replied · 25 October 2024
Dear Douglas, Thank you for taking the time to leave a wonderful 5* review. Neil will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotGraziana from West Hampstead branch
Graziana from West Hampstead branch has been a pleasure to work with during the previous tenancy. Always happy to help.
Rebecca · 18 October 2023
Agent replied · 25 October 2024
Dear Rebecca, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat communication
Great communicationVerity and George did a great job of keeping me updated on my purchase and communicating between the various parties.
Nicola · 21 September 2023
Agent replied · 25 October 2024
Dear Nicola, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotTenancy renewal handled professionally
Anthony Grundy in tenancy renewals did a brilliant job renewing my Landlord agreement, giving advise and reassurance where needed. Very friendly and efficient.
Georgia · 30 July 2023
Agent replied · 25 October 2024
Dear Georgia, Thank you for your kind comments regarding Anthony and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotOverall great experience
Overall my experience with Dexters was great. Ruairi at Hackney branch was always helpful, responsive and efficient. He relayed everything in a timely manner and there was always someone to assist with urgent enquiries etc. if he wasn't available.
Customer · 3 November 2021
Agent replied · 25 October 2024
Thank you for taking the time to leave us a 5* review. We are pleased to read that you have had a great experience with Ruairi and the team in our Hackney office. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotMr Erjon Bejtullahi helped us…
Mr Erjon Bejtullahi helped us tremendously in the search of our new flat. Everything worked smoothly and can only recommend Dexters services.
Omar · 24 August 2023
Agent replied · 25 October 2024
Dear Omar, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters
Nabeel has always been very helpful and attentive, as have all the staff members I have had dealings with.
Neetu · 7 November 2023
Agent replied · 25 October 2024
Dear Neetu, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
