Dexters Hendon Estate Agents Barnet reviews

★★★★★ 1/5

Trustpilot

London bridge branch

I viewed one of their property on a sale in south bermondsey. Unfortunately the room was locked and couldn't see it - we agreed with the agent that we could arrange another viewing for it. Next day when we tried to call them to arrange another day they have told us that the property is under offer!? So why did you even showed to us in the first place or told us the situation prior? Thank you for wasting our time and money.....

Aniko · 7 July 2022

★★★★★ 1/5

Trustpilot

Awful letting agents just trying to pressure you for the landlord’s benefit

Had an awful time even just trying to enquire about properties to rent. The lettings agent just keeps trying to pressure me into shady sounding 2-3 year fixed term contracts without even a break clause!! Telling me that landlords use these as investment properties and like the extra security. As if that helps me/the tenant in the slightest! It’s all benefit to greedy landlords and all risk to the tenant. It’s incredibly suspicious that they’d want this long of a contract saying 1 year lets are “short term” now. A lot of people don’t even know where they’ll be in 2-3 years time, let alone if there’s any issues with the property or surroundings, or you need to move for work…it just makes me think they want to trap people in to a property with issues they won’t disclose. It’s standard to at least offer a break clause even for 1 year contracts, and for tenancies that long it’s common to offer some kind of reduction in rent in exchange for the landlord’s security of no dead periods… but they offer nothing other than “no price increases” on a ridiculously overpriced property anyway. I also doubt that they won’t try and propose an increase down the line regardless. I would love to live longer term in a property that I like, but I need to know that the place is right for me first. That’s why the majority offer 1 year lets with choices to renew.Never had this experience with any other landlord or letting agent, it’s just awful. They never give any details on their listings either and half of them are already off the market when you call anyway but not removed online. There’s clearly no care for the tenant if they’re tone deaf enough to advertise how much the landlord benefits but can’t give you a single valid benefit as a tenant. The main point of renting is the extra flexibility of not being tied down somewhere, so this wouldn’t appeal to the majority of people in the slightest. If you want that long of a contract you should advertise it as a retirement property.

Nina · 6 July 2022

★★★★★ 5/5

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I sold my aunts house in January this…

I sold my aunts house in January this year after a long process and having lost a couple of buyers it was rather stressful.

KW · 22 May 2026

★★★★★ 5/5

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Services provided to us have been great

Services provided to us have been excellent and we couldn't be happier. Hannah, Alistair and Alex have been cooperative helping us at every turn making sure we were informed all the way. They've been professional and patient the whole time, simply couldn't ask for more

Regina · 15 November 2024

★★★★★ 5/5

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Alistair was a pleasure to work with…

Alistair was a pleasure to work with and would highly recommend to anyone!

M · 2 February 2024

★★★★★ 1/5

Trustpilot

I only put 1 star because 0 wasn’t an…

I only put 1 star because 0 wasn’t an option.I tried to buy a property through Dexters Kensington and it was a nightmare!The agent Manon pressured and harassed me to deposit a 200K non refundable deposit knowing well that the seller was ready to close the deal with another buyer...She let me waste my money and time , arranging surveys ( that she initially said I didn’t need ) , luckily i insisted and got one anyway ... and after nearly a monthly of stressing me daily she didn’t even bother calling to tell me that the flat had been sold .So I was left with thousands of £ in bills to pay .I will never deal with Dexters again and I will make sure to inform everyone I know !

Elsa · 30 June 2022

★★★★★ 5/5

Google

Dominic Helped us throughout greatly !. With multiple viewings he tried his best to get me and my roommate a good viewing appointment set up. We had some conditions with our living situation yet he was kind enough to call us back time after time informing us of our options for stay and updated . He has been soo patient, pleasant and professional !

Sharon · 24 November 2023

★★★★★ 5/5

Trustpilot

Dexters Clerkenwell

Great team at Dexters - especially Zelda, Bailey and James. Very efficient and diligent in their work.

Dawn · 31 October 2023

★★★★★ 5/5

Trustpilot

You don’t know you have a bad agent

You don’t know you have a bad agent, until a good one takes over. Our flat was on the market for 3 years with another agency in tooting, a frustrating time with little info or plan shared. We were blown away by Alice, Gaz, Esta, Elliot, Margaux, and Michael. They were tenacious experts who brought new ideas and approach to the table… we sold within 6 weeks. I particularly want to highlight the support offered post-offer. Their sales support was exceptional.Thank you to the whole team!

Ashton · 22 June 2022

★★★★★ 5/5

Google

Had a great experience with Douglas Martin. This was my first time selling a property and they couldn't have been anymore helpful, informative, reliable and friendly, they always kept me in the loop. I had the pleasure of dealing with Richard Lipman and Nick Harris and couldn't recommend them enough, both went above and beyond. I had multiple offers within the first few days that the property was marketed which was great so I would highly recommend Douglas Martin and would use them in the future. Thanks for all of your help!

Jasleen · 25 November 2016

★★★★★ 5/5

Trustpilot

Rasel has been a wonderful help with…

Rasel has been a wonderful help with the process of renewal, it was handled professionally and smoothly therefore I highly recommend.

Sofie · 14 July 2023

★★★★★ 5/5

Trustpilot

Best for rentals and property management

I have dealt with Dexters for years and have been mostly happy overall. To be honest, the quality of service always depends on the individual. Other than a couple of notable exceptions, nobody,does it better for rentals and property management.Buying, selling and renting out property (particularly the latter) are all extremely stressful activities and so it is important to have reliability, peace of mind, and trust. Lindsey BH on the property management team is second to none and we are so please to have her managing one of our properties: she manages to be super responsive, pre-emptive, efficient and caring , an all with professionalism and a smile.Definitely recommend Dexters overall for property management and rentals.

David · 19 June 2022

★★★★★ 2/5

Trustpilot

Dexters don't care about your time

Dexters has a lot of great property listings on their website, zoopla and other places. I called in to check on a few and to my surprise, out of 6 listings 5 of them were off the market. They don't seem to bother to take out good properties, probably to get you to call them.Once I got on the phone, a very nice lady chatted with me about their available listings and send a comprehensive follow up email. Within an hour, I've booked a viewing for next day in the afternoon and I receive a confirmation email. I turn up to the property the next day and since there's no one around, I give them a call. After quite a bit of waiting time they end up telling me the property is off the market since the morning and they forgot to cancel my viewing. I've wasted a good hour on the tube and took time off work for this. But don't worry dear reader, I've got another hour of tube on the way back to write this review for you. Definitely not a serious letting agency in my opinion and won't be dealing with them in the future.

Paul · 15 June 2022

★★★★★ 5/5

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Jadasa Andjadiumi has been extremely…

Jadasa Andjadiumi has been extremely helpful and responsive getting all of our issues fixed. Thank you!

Alexander · 16 November 2023

★★★★★ 5/5

Trustpilot

Quick process / Got just what I was hoping for

Quick process / Got just what I was hoping forJoe Read and his staff at Dexters Broadway Market worked at incredible speed to get viewings organised and found me ideal tenants. This was my first experience letting my flat and Joe patiently explained every step of the process. I wouldn't hesitate to engage their services again in the future.

Carl · 3 March 2024

★★★★★ 1/5

Trustpilot

Dexters Clapham absolute nightmare!

Dexters Clapham - absolute nightmare! I should of heeded the warning signs at the beginning, they failed to give the tenant end of tenancy which meant the tenant had to stay an extra month then refused to pay for that months rent; Dexters have taken no responsibility for this, their communication is poor to non-existent. I paid for a check-out but had no response after 3 emails; the 4th email I advised them to cancel at 10am and I would do the check-out myself however, they still went ahead at 1pm and did the check-out. The tenant moved out on 4th May 2022 and I'm still waiting for a refund for the check-out. I have tried to contact them numerous times by phone and get nowhere, I even go into the branch and get fobbed off. I do not recommend them whatsoever... too many excuses and no one taking control and resolving the issue.

Mark · 1 June 2022

★★★★★ 1/5

Trustpilot

I wish I could give them no stars

I wish I could give them no stars. Dexter's literally left us homeless. They showed us a wonderful flat, we were approved and paid eye-watering amounts of deposit to secure the letting. Once we had signed the agreement they called us the day before the move to tell us that actually, the landlord never signed the agreement. We had broken our lease that was due to end just 2 weeks after we moved into the new flat. The landlord would not extend, so we had less than 2 weeks to find a place to live and move. We lost significant sums to booked removal services and so much more. Dexters did almost nothing to help us. All they had to do is get the landlord to sign the agreement when they told us we were approved -- and they didn't. They took absolutely no accountability. Never ever trust them.

Beth · 31 May 2022

★★★★★ 5/5

Trustpilot

Amazing estate agent!

If you're looking to buy or sell in Hampstead I would highly recommend George Calderara. He has been excellent and will be using him in the future when looking to sell or buy again.

Rebecca · 17 February 2022

★★★★★ 5/5

Trustpilot

George Calderara

George Calderara was fantastic in advising me about buying a house. Being a first time buyer, I needed to speak to an agent who was knowledgeable so I am so glad I found George!

Steve · 17 February 2022

★★★★★ 5/5

Trustpilot

Aarati has been so great and helpful

Aarati has been so great and helpful, always keeping me informed with updates and any information I needed.Highly recommend this agency!

Grace · 30 June 2023

★★★★★ 5/5

Trustpilot

Flat purchase experience

We recently purchased a flat via Dexters in Muswell Hill and were very happy with the service we received. Our contact Roland responded promptly to all our enquiries and requests and generally maintained communication and liaised with the seller for us throughout the process which definitely reduced the stress of our purchasing experience

Jane · 21 June 2024

★★★★★ 5/5

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Dexters do a great job managing my…

Dexters do a great job managing my property, particularly Donalina, who is very efficient and very friendly

Mr · 11 October 2023

★★★★★ 5/5

Trustpilot

Very impressed!

Huseyin and Khyal from Dexters Kentish Town have been incredible in their conscientiousness and responsiveness whilst I experienced a few issues during my early tenancy. I’ve been so impressed with how quickly things have been dealt with and how easy they’ve made a very stressful situation! Thank you so much both!

Joanna · 20 September 2025

★★★★★ 5/5

Trustpilot

Donalina has been really helpful…

Donalina has been really helpful managing tenants in our rental flat in Kingston. She is professional and knowledgeable, we are very happy with the service.

Emma · 20 February 2023