5/5
Highly recommended …
Very helpful and made the whole experience easy.
Agent replied · 26 December 2024
Dear John, Thank you for your lovely words and wonderful 5 star review. Kind Regards, Asma Chughtai, Customer Relations Team
Trusted Agent profile · Barnet
★★★★★
2,247 reviews across 2 platforms
126 Ballards Lane, Finchley, N3 2PA, Barnet, N3 2PA
Dexters's office in Barnet, at 126 Ballards Lane, is rated 4.4 out of 5 across 2,247 reviews on two platforms, including 276 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Barnet office, from every platform, shown as written. First names only.
5/5
Highly recommended …
Very helpful and made the whole experience easy.
Dear John, Thank you for your lovely words and wonderful 5 star review. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
Excellent Service and Highly…
Excellent Service and Highly reccommended and in future would like to build a good client relationship for future projects
Dear Mohammad, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Excellent service
Excellent service from Donalina
Dear Richard, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Great experience and even better…
Great experience and even better service, very helpful !
Dear Aaron, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
4/5
Very positive experience
Very positive experience, great communication and very refreshing to see progress for once after so many let downs with previous companies.Will be recommending.
Dear Jamie, thank you for leaving us such a positive review. We wish you all the best going forward. Kind regards Asma Chughtai Customer Relations Team
5/5
They offer very good service and look…
They offer very good service and look very well after their old clients
Dear Wieam,We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Excellent Service: James Mcwhinney
James provided excellent service. I would recommend Dexters.
Dear Amina, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Repair management
Quick, efficient service.
Dear Robert, Thank you for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
1/5
Irresponsible. Poor service
Dear Kennichi, We are sorry to hear you are not happy with our service. We are unable to locate your details on our system. Please kindly provide further information at customerrelations@dexters.co.uk and this matter will be looked into. Thank you. Kind regards, Asma Chughtai, Customer Relations
5/5
An exceptional service provided by…
An exceptional service provided by Parys! He was professional and catered to our needs and therefore found exactly what we were looking for!
Dear Revina, It’s great to hear that you have had a brilliant experience with our Westbourne Grove office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
5/5
Amazing service from Ashley at Dexters…
Amazing service from Ashley at Dexters Battersea who helped arrange the tenancy for our new house. Super responsive, helpful and professional. Highly recommend!
Dear Alexander, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
5/5
Dorian in lettings has been amazing…
Dorian in lettings has been amazing with our search, always on hand to help and a pleasure to deal with!
Dear Rob, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
Excellent service from competent and…
Excellent service from competent and knowledgeable agents.
Dear Kj, Thank you for your wonderful review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Penny and Lisa manage a block of flats for us in the most efficient and caring manner, being able to balance our needs as owners whilst at the same time nurturing the tenants, and in doing so create the environment we as owners strive for. No other agents we use have come close to this level of dedication.
5/5
Amazing help from Hollie Jasmine
Thank you for all the help from Hollie Jasmine! Really great advice and made the whole process easy! 🙏🏼
Dear Poppy, Thank you for leaving a 5 star review. Hollie will be so pleased to read your positive feedback. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Efficient prompt courteous service
Efficient prompt courteous service. Easy to contact and approachable.
Dear BM, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Great Onboarding
excellent onboarding care so far.
Dear Martin, Thank you for your lovely words and for leaving a 5* review. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
Friendly and efficient
Super easy to deal with, really helpful and efficient in my hunt for a flat! Couldn’t recommend more
Dear Georgia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Dexters is a professional management…
Dexters is a professional management company and have good team to follow up my enquiry. I would like to thank my property manager Donalina who has actively followed up my different enquiries even after closure. Appreciate Dexters team to support my UK life
1/5
Awful experience, I had a broken boiler and was without hot water for a month. Compound this with the fact i had a new baby at the time, they lack empathy and respect for their tenants. I wouldn't recommend them to anyone, best to avoid and found alternative letting agents.NegativeResponsiveness, Quality
5/5
Simple and easy to do
Simple and easy to do, so all OK
Dear Jeff, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
The team in Dexters is very efficient…
The team in Dexters is very efficient and considerate. We rely on their expertise and support.
Dear Hanwei, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Professional Service with a personal touch. First class service in both selling and…
First class service in both selling and buying. Always very helpful and personal attention to detail. Our transactions were long and drawn out (not due to Dexters) and we found them patient and diligent. Would recommend them to friends.
5/5
Fantastic support
Fantastic support! Flexible, kind and quick responses.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Barnet won Gold; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.