Trusted Agent profile · Barnet

Dexters Finchley reviews in Barnet

★★★★★ Great

2,313 reviews across 2 platforms

126 Ballards Lane, Finchley, N3 2PA, Barnet, N3 2PA

Dexters's office in Barnet, at 126 Ballards Lane, is rated 4.4 out of 5 across 2,313 reviews on two platforms, including 336 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

Google logo

4.9 / 5

336

Reviews on Google

This office

Trustpilot logo

1,977

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters Finchley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Barnet.

What do you need help with?

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Barnet office, from every platform, shown as written. First names only.

5/5

Google

We had an amazing experience with Penny & Lisa when moving into our new place. Their communication of information is great and their system made our move really easy & straightforward. Thank you!

Meg · 12 December 2022

Agent replied · 11 December 2024

Dear Meg, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Ria Burton, Customer Relations Team

5/5

Trustpilot

Thanks for all your help!

I worked alongside Alistair Maclean on a transaction, and he was great - really proactive, nothing was too much trouble and really professional. Thanks for all your help Alistair! 5* Vicky, Simply Conveyancing Property lawyers

Vicky · 23 September 2022

Agent replied · 26 December 2024

Dear Vicky, Thank you for your kind comments regarding Alistair and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I've been renting with Penny and Lisa for a year and in that time they've always been helpful and friendly. Fabian especially has been a great help whenever issues have arised in our property.

Shannon · 23 October 2022

Agent replied · 22 October 2024

Dear Shannon, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Ria Burton, Customer Relations Team

4/5

Trustpilot

We are happy with Donalina Gargrupe’s…

We are happy with Donalina Gargrupe’s service. She established good communication with landlord and helped us with our issues about the property.

Helen · 23 October 2023

Agent replied · 26 December 2024

Dear Helen, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Had a great experience with the…

Had a great experience with the Dexter’s team. I had been dealing with an agent called Jay Newman who was extremely helpful.

Joel · 23 October 2023

Agent replied · 26 December 2024

Dear Joel, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Very helpful agents

Very helpful agents, accommodating multiple visits to the property even after the end of negotiations, and helping us to get the purchase over the line

Charlie · 31 July 2023

Agent replied · 26 December 2024

Dear Charlie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

this company is a disgrace

this company is a disgrace, with no respect .i notice more than one branch is open, why are they bothering people on the Queens jubilee and not honouring a nationwide bank holiday. Greed at its very best.

Jason · 2 June 2022

Agent replied · 26 December 2024

Dear Jason, Thank you for your feedback and comments. We are usually open on Bank Holidays. However, due to such a special occasion we were closed on Friday the 3rd June in honor of the Queen's Jubilee. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Professional Service from Dexters

I have always received a very professional service from the property managers at Dexters led by Sheikh and supported by Donalina.

Mark · 7 November 2023

Agent replied · 26 December 2024

Dear Mark, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

working with Dexters

I am subcontracting for Dexters and just wanted to let everyone know they don't respect people who work with them!

Irina · 29 November 2023

Agent replied · 26 December 2024

Dear Irina, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great Property Management

Donalina, from the Property Management Branch, has been extremely proactive in sorting issues during my tenancy with dexters. Great communication and organization.

Elliott · 9 October 2023

Agent replied · 26 December 2024

Dear Elliott, We really appreciate you taking the time to leave such lovely comments about Donalina. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

A young woman by the name of Leorenta…

A young woman by the name of Leorenta led my viewing for a flat. She was fully of energy, very informative and made me feel very comfortable. I’m more than likely going to put in an offer!

Joe · 13 May 2022

Agent replied · 26 December 2024

Dear Joe, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Very efficient and professional service. Kind staff and was treated very respectfully by Camilla! Great service!

David · 15 February 2024

Agent replied · 11 December 2024

Dear David, We really appreciate you taking the time to leave such lovely comments about Camilla. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team.

1/5

Trustpilot

We were harassed everyday

We were harassed everyday, being called at least twice until we signed the contract and pay. Completely unhelpful as they wouln't transfer the questions we had to the landlord after we signed the contract.Avoid them if you can.

Marta · 16 March 2022

Agent replied · 26 December 2024

Dear Marta ,I am sorry to hear this and am unable to find your details. Please can you let me know your full name and which office you have been speaking to and I will look into this further for you.Kind regards Sarah Tranter Customer Relations Team

5/5

Google

Definitely recommend Dexters for your property needs. Specially Camilla Barbetti been a wonderful help.

Hardik · 26 March 2024

Agent replied · 22 October 2024

Dear Hardik, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

A GREAT AND PROFESSIONAL ASSISTANCE…

A GREAT AND PROFESSIONAL ASSISTANCE FROM MIS GRAZIANA DORONZO.GOOD HEARING AND ANSWERING IN FEW TIME.MIS ILHAM DERMOUMI FL30 RAFFLES HOUSE

Ilham · 10 November 2023

Agent replied · 26 December 2024

Dear Ilham, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Awesome Team Work and Service!!!!!

I was dealing with Olivia Maduro and am now dealing with Jamie. Awesome service from everyone and they go above and beyond what is expected! A pleasure to deal with the team!

Ryan · 15 November 2022

Agent replied · 26 December 2024

Dear Ryan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

We had an amazing experience working…

We had an amazing experience working with Zendeca Sinclair. Super professional, helpful, clear and quick response always.

Farah · 11 January 2024

Agent replied · 26 December 2024

Dear Farah, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Donalina,

Donalina,Thanks for all you continued help with the management of my two properties. Your service is impeccable, it’s greatly appreciated.BestAndrew Brooks

Andrew · 9 October 2023

Agent replied · 26 December 2024

Dear Andrew, Thank you for your kind comments regarding Donalina and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Always very prompt

Always very prompt. Very happy with the way they are managing the flat we are living as a tenant.

Tijen · 24 November 2023

Agent replied · 26 December 2024

Dear Tijen, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

As a Landlord

As a Landlord , I would highly recommend Dexters Estates Agents.I have nothing but praise for their friendly and efficient service.Additionally the company has access to supporting contractors who enhance their own reputation and therefore no problem is too great or small to be sorted out by reliable and recommended 'in-house' service providers.In particular,I would mention our Property Manager Shernitta Hutchinson who is truly wonderful.Whenever a problem has arisen she always sorts it out brilliantly and immediately.For a Landlord it is essential to be presented with solutions to problems as they arise and she always takes the initiative to provide alternatives to pursue so an immediate decision can be made to sort problem for Tenant.Having run a company myself,she is a truly great ambassador for the ethos of Dexters.A G MEPHAM

Anthony · 8 August 2019

5/5

Trustpilot

Responsive and Proactive!

I found Alister Maclean to be very responsive and proactive on our mutual client's recent purchase, highly recommended

Cheryl · 15 December 2023

Agent replied · 26 December 2024

Dear Cheryl, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Donalina maintenance response

Donalina sorted out a small maintenance issue promptly and efficiently. I couldn't ask for a better service or communication.

Luis · 21 November 2023

Agent replied · 26 December 2024

Dear Luis, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Andy helped us with our letting, he was incredibly professional.

Ravneet · 25 May 2024

Agent replied · 22 October 2024

Dear Ravneet, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Joe and his colleagues

Joe and his colleagues have been most helpful in handling teething problems in my new letting arrangement. Communication has been effective and straightforward.

Consumer · 9 August 2023

Agent replied · 26 December 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviewsLeave Dexters a review

Questions about Dexters Finchley

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Barnet won Gold; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters Finchley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Barnet.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent