Trusted Agent profile · Barnet

Dexters Finchley reviews in Barnet

★★★★★ Great

2,317 reviews across 2 platforms

126 Ballards Lane, Finchley, N3 2PA, Barnet, N3 2PA

Dexters's office in Barnet, at 126 Ballards Lane, is rated 4.4 out of 5 across 2,317 reviews on two platforms, including 336 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

Google logo

4.9 / 5

336

Reviews on Google

This office

Trustpilot logo

1,981

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Barnet office, from every platform, shown as written. First names only.

5/5

Trustpilot

Monika has handled any issues with my…

Monika has handled any issues with my property efficiently, quickly and always with patience and politeness.I am more than happy with the service and attention to detail given by her and the team at Dexters in their management duties.

Consumer · 2 August 2024

Agent replied · 26 December 2024

Thank you for taking the time to leave a lovely review regarding Monika. Kind regards, Asma, Customer Relations Team

5/5

Google

I had a great experience with them. Unfortunately i had a issue and cannot move forward however Dexters Estate agent dealt with my issue very professionally and friendly. I met with Ben on one the viewings and he was a great gentleman and very helpful. Definitely recommended this estate agent.

Hishaam · 27 December 2023

Agent replied · 22 October 2024

Dear Hishaam, Thank you for taking the time to leave a wonderful 5 star Google review. Benjamin will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Resubmitting this review as my original…

Resubmitting this review as my original was removed by Dexters.

Shab · 27 May 2026

5/5

Trustpilot

Natalie McWilliams is a great property…

Natalie McWilliams is a great property manager professional, responsive, and reliable. She made everything smooth and stress-free. Highly recommend!

KN · 17 March 2026

5/5

Trustpilot

Dexters, my managing agents

As my managing agents I appreciate the efficiency and decisiveness of the current team which consists of Petros Giorganios and Rianna Shanghanoo. I am kept up to date and given ample opportunity to discuss repairs and changes

Anonymous · 28 August 2024

Agent replied · 26 December 2024

Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Nicole. A great property manager…

Nicole is the best property manager I’ve had in 8 years of living here. Open, honest, friendly and diligent. She gets things done!

MFJ · 14 December 2021

Agent replied · 26 December 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Dona has been efficient

Dona has been efficient, professional and works well with me and my tenants

Andrew · 17 February 2023

Agent replied · 26 December 2024

Dear Andrew,Thank you for taking the time to leave a lovely review regarding Dona. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Dexter recently took over the Estate…

Dexter recently took over the Estate agency I was with originally. Bethany and Charlie have been great. They are on the ball and any issues they get resolved quickly.

Sasha · 19 December 2025

5/5

Trustpilot

Tenant managed by Dexters

I am a tenant currently managed by Dexters @ Finchley. Monika has dealt with my requirements promptly and the electrician sent was polite and helpful. Very pleased with service so far.

Afreemanhotmail.com · 24 November 2024

Agent replied · 26 December 2024

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Asma

5/5

Google

Had a wonderful experience with Ajibola, he was very respectful and answered every query we had to the best of his ability. I would highly recommend him for your property search or any questions you have regarding this industry. 10/10 would recommend.

Agnes · 25 May 2024

Agent replied · 22 October 2024

Dear Agnes, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Excellent service, Jamil and the Team truly knows how to sell a home. Impressed how things were handled and we closed the sell on our flat very quickly (which was previously on the website with another agency for MONTHS). If you want things DONE, definitely go for this agency!

Violet · 27 December 2023

Agent replied · 22 October 2024

Dear Violet, Thank you for your kind comments regarding Jamil and the team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Lied and mislead

When leaving a joint tenancy, all parties spoke to Dexters, agreed everything and notice was handed in. 3 months later went back on explicit guidance to try to extract additional charges from both tenant and landlord. Staff member was unhelpful and lied about past advice given. Do not recommend working with this company.

Ewan · 21 September 2023

Agent replied · 26 December 2024

Dear Ewan,I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Dexters will not care about you

We are a current tenant and have raised multiple issues with the landlord however Dexters continually give us messages that they are following up on the issue but no correspondence from there on. Issues like a broken fridge took more than 2 weeks to be sorted and we have outstanding issues that have been "followed on" for months.Dexters have shown they will align themselves with the landlord and not the tenant.

Leo · 4 November 2021

Agent replied · 26 December 2024

Dear Leo. We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Thank you

I've been involved with Dexters for many years now and I just wanted to leave a review for Claire Gallagher. You done a fantastic job and it's always a great experience taking on the projects you put forward to me and team Mason's plumbing and heating services. Also Professional and Efficient.

Lee · 9 November 2023

Agent replied · 26 December 2024

Dear Lee, Thank you for taking the time to leave a wonderful 5* Google review. Claire will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Recently used the Battersea branch to…

Recently used the Battersea branch to move and Zendeca made the process so seamless and stress free - thankyou!

Lottie · 30 May 2022

Agent replied · 26 December 2024

Dear Lottie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I received an amazing service

I received an amazing service. Called in the morning to report a leak in my toilet and by noon it was completely fixed. And also they were communicating the whole time so I could plan ahead. Just amazing.

Jose · 27 July 2024

Agent replied · 26 December 2024

Dear Jose, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Dexters Property Service

Dexters have recently taken over managing my rental property and I would like to say dealing with Olivier and the rest of the rental team as been a breeze.I no longer need to worry about my property because everything is taken care of by the Dexters team. Thank you all very much.RegardsKen/Landlord

Ken · 11 October 2023

Agent replied · 26 December 2024

Dear Ken, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Property Management

Re: Charlie Moorhouse (Property Management)

Cormac · 23 June 2026

5/5

Trustpilot

Patrick agent

Patrick is a very friendly, helpful and practical agent to work with. Really appreciate his help throughout the flat finding and moving process.

Nikol · 2 October 2021

Agent replied · 26 December 2024

Dear Nikol. We really appreciate you taking the time to leave us a 5* review. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

We dealt mainly with Matt Bramall who was fantastic! He really made it a smooth transition into our new home. And the fact Dexters have an app made it easy to complete all the necessary steps to secure our new home. I would highly recommend using Dexters estste agents in Finchley.

Zane · 23 October 2023

Agent replied · 22 October 2024

Dear Zane, Thank you for your kind comments regarding the Finchley team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Bailey is a superstar

We've been renting with Dexters for 3 years now and Bailey Strutton has by far been the most helpful person in the office. When we encountered maintenance issues her response was timely, compassionate and effective - true saviour!

Bobbie · 16 July 2024

Agent replied · 26 December 2024

Dear Bobbie, Thank you for taking the time to leave a wonderful 5 star Google review. Bailey will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Amazing service and Professionalism.

Amazing service, the professionalism I was dealt with was A1. Highly recommended Hasan and his team. Thank you for a stress free service.

Jason · 16 September 2021

Agent replied · 26 December 2024

Dear Jason, thank you for your 5* Trustpilot. We are pleased that your experience with Hasan was enjoyable and wish you the best of luck going forward. Kind Regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

I have had the opportunity to deal with…

I have had the opportunity to deal with Carl Tettey and he was quite reactive and very helpful in dealing with some maintenance issues in the property I’m renting. He followed up with me to make sure everything was sorted out. I am happy with the interaction and service provided.

Mounaa · 14 November 2023

Agent replied · 26 December 2024

Dear Mounaa, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Alistair was a brilliant support

Alistair was a brilliant support during the transaction, thank you so much!

Sophie · 18 December 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Dexters Finchley

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Barnet won Gold; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters Finchley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Barnet.

What do you need help with?

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