Every review we hold for the Barnet office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent communications
Donalina has been instrumental in keeping me updated with an issue I reported around a water leak in a flat above mine. She always called me and for me that’s the best thing about her. So many times I engage with agents who say they’ll call back and it never happens. Not the case with Donalina. Very good 👍🏽.
Tita · 18 November 2023
Agent replied · 26 December 2024
Dear Tita, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat services and very professional
We recently moved into our new rental house with help from Ashley at Dexters Battersea. Ashley has been super helpful throughout the whole rental process. Very professional, effective, thoughtful, and perfect in following up and giving updates. We are very impressed with the service that Ashley provided. We were dealing with another Real Estate company when looking for a rental house in the same area, and we were so glad that we went with Dexters but not the other company which happened to carry the same house we rented through Dexters!
Daphne · 22 September 2021
Agent replied · 26 December 2024
Dear Daphne, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleCamilla has been extremely helpful when it comes into getting the keys and making sure the property is all set for us to move in. She responded very quickly for any queries that we had and directed us to the correct people when needed. She has been nice and professional throughout our interactions.
Dessy · 26 March 2024
Agent replied · 22 October 2024
Dear Dessy, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience given my Penny and Lisa. Big props to Matt who helped us along the way. Always keeping us in the loop and answering any questions we have had. Some easy questions some harder with it being our first experience in the rental market. Matt made the process easy and bearable. Highly recommend the team at Penny and Lisa.
Juber · 23 October 2023
Agent replied · 22 October 2024
Dear Juber, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExemplary Service - Highly Recommend
The service we have received from Dexter's has been excellent throughout. The constant contact with the sales team is so reassuring - which was not the case with other estate agents. Elli was such an incredible help when it came to trying to complete our deal - offering expert advice, while listening and understanding all the concerns we had. Her support was invaluable during what was a very stressful time.I would definitely recommend Dexter's to anyone looking to sell their property in the city.
Tim · 16 September 2021
Agent replied · 26 December 2024
Dear Tim, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotGreat experience working with Naiomi Auguste
I have great experience working with Naiomi Auguste as my property manager. She is always quick to respond, efficient in dealing with any issues and makes sure things get done. Communication is clear and professional, and it’s reassuring to know that any concerns are handled promptly. I would highly recommend her to anyone looking for a reliable and proactive property manager.
BCS · 24 June 2026
★★★★★ 5/5
TrustpilotExcellent and professional
This is the first time I’ve let a property and I’ve found the islington branch to be excellent .. I’ve dealt with Adam king and Jude hill and they both been great ( being new to this I’ve had lots of questions and they both been on hand to answer all my queries immediately !!) they rented my property within days of me instructing them which is fantastic .. excellent and professional service would happily recommend them .
Mr · 19 December 2021
Agent replied · 26 December 2024
Dear Mr Lancaster, thank you for taking the time to leave a 5* review for the team in our Islington office. I will ensure your lovely comments are passed onto the team. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotHighly recommended and great service! (:
We've just moved to a property managed by Dexters, and we are extremely satisfied with the service we received until now. Our property manager Neil Plitis was and is very quick to resolve any issues we have and provide us with the right solutions.
NBC · 23 August 2024
Agent replied · 26 December 2024
Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleLisa Dickens has been superb over the last 5 years. As a tenant it’s so important for me to have a professional, experienced and approachable person I can trust. She’s always able to answer any queries I have and helps me resolve issues. She’s an asset to the business
Lorraine · 25 May 2024
Agent replied · 22 October 2024
Dear Lorraine, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Lisa. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotDexters - tenants beware
A friend has been waiting three weeks for central heating to be restored. His wife is nursing a four month old in a freezing flat. There is mould growing in the flat and the baby has developed a cough. Subcontractors and Dexters are unable to establish a timeframe to get adequate heating working again. Snow is forecast…..
Liz · 27 November 2023
Agent replied · 26 December 2024
Dear Liz, I am sorry to read your 1* review comments. Thank you for providing further information to us. I have passed your comments to our Area Director as we are keen to discuss this further. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotWorst estate agency
Worst estate agency, was a nightmare living in 121A Darwin Road. No sound proof, creaky floors, history of neighbours fighting bcoz of it. Being let out inspite of all this. Property Manager never replies back to emails. No action taken even after 9 months. Boiler was broken from almost a month and lived without heating or hot water. Finally gave up and moved out. Not a word of apology from them, they are chasing now regarding contract.
Sunil · 13 December 2021
Agent replied · 26 December 2024
Dear Sunil, We appreciate and understand your concerns and we are sorry that your experience wasn’t as expected. If you’re open to discussing further please do email us on customerrelations@dexters.co.uk and we would be happy to look into this further. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotGreat help from Sacha
I recently moved out of a rental property that was let through Dexters. Sacha dealt with the check-out procedure and negotiations with the landlady about any funds being retained for damage.
She was very diplomatic about it and handled the whole thing brilliantly.
Hannah · 14 October 2026
★★★★★ 5/5
TrustpilotGreat service from property managers
Dexters manages the apartment I rent in Lower Holloway, they are very supportive and quick whenever we signal an issue in the property. During the last visit, their Senior Property Manager Petros Giorganios went above and beyond in showing us how to better use and maintain the heating system, on top of being very kind and courteous.
Davide · 24 November 2023
Agent replied · 26 December 2024
Dear Davide, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotPetros was outstanding in customer…
Petros was outstanding in customer care, I email or call him for any issue with regards to my apartment, and he would always handle it with best care. I would say agents like Petros are an asset to the Dexter. I wish Petros good luck in all future endeavours.
Mr · 3 May 2024
Agent replied · 26 December 2024
Dear Seniya, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotAnna, Stacie and Nitesh have been brilliant
Anna Harrison and Stacie White have been exceptional at handling fixes and questions to our rental as soon as we moved in. Their support for us has been nothing short of extraordinary.
Sanga · 20 May 2026
Agent replied · 28 May 2026
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 4/5
TrustpilotSuzi Littler was very polite on the…
Suzi Littler was very polite on the phone, she was well informed about the situation in question and was clear about the way forward.
Laura · 16 March 2026
★★★★★ 5/5
GoogleI am not local to the Finchley area and was struggling to find the nearest tube station. I walked in and spoke to Zara in the sales team. She was so helpful and lovely to now have a familiar face if I’m ever in the area again.
Aaliyah · 25 May 2024
Agent replied · 22 October 2024
Dear Aaliyah, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotJoe Read was quick in response and…
Joe Read was quick in response and clear in the market response to evolving higher rental demands due to higher interest base rates. He was knowledgeable and very pleasant to talk to and gave me the assurance that I have put tenant finding in competent hands when my wish for professional corporate employees were adhered to. Thank you, Joe.Susie Heupel
Susie · 9 August 2023
Agent replied · 26 December 2024
Dear Susie, We really appreciate you taking the time to leave such lovely comments about Joe. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent sales progression
Have recently been involved in a transaction with Dexters where Alistair Maclean was instrumental in ironing out the issues required to move the transaction forward to exchange. His input and diligence was extremely beneficial to the transaction, so i'd have no hesitation in recommending Alistair and would welcome his involvement in future.
Christopher · 15 February 2024
Agent replied · 26 December 2024
Dear Christopher, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotThanks Natasha & Dexters!
We've had a fantastic time staying at a property managed by Natasha over the last three years. Natasha and her team are always available, and any issues with the property are always promptly resolved. We can only recommend Natasha, as we know how much difference an attentive and competent property agent like Natasha makes! Alen & Margherita
AM · 24 October 2023
Agent replied · 26 December 2024
Dear Alen and Margherita, Thank you for taking the time to leave a lovely review regarding Natasha. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotElizabeth Booker is our property…
Elizabeth Booker is our property manager and she is just great. She is attentive, conscientious and thorough, hugely helpful and approachable. Great job!
Niall · 17 March 2026
★★★★★ 5/5
GoogleWe were really impressed by the support Paul provided throughout our house search. He took the time to fully understand what we were looking for, and he consistently remembered the details. When recommending properties, he didn’t just send …
Esmeralda · 16 March 2026
Agent replied · 16 April 2026
Dear Esmeralda, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Paul. Please do not hesitate to contact us again. Kind regards, Asma
★★★★★ 5/5
GoogleKarl was so helpful throughout the process of renting out my flat. He is great at communicating with you and extremely friendly and efficient with a lot of knowledge and experience. Top notch service! Karl is an asset to the company. Highly recommend
Natalie · 24 July 2024
Agent replied · 22 October 2024
Dear Natalie, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Karl. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
Google“I cannot thank Matt Bramal and Mark Apan enough for everything, they went above and beyond to help us with our move! They are an amazing team, very professional and efficient in their services. They have been excellent from start to finish and I would highly recommend them! C.Pilatos
Chris · 26 March 2024
Agent replied · 22 October 2024
Dear Chris, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
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