Trusted Agent profile · Barnet

Dexters Finchley reviews in Barnet

★★★★★ Great

2,317 reviews across 2 platforms

126 Ballards Lane, Finchley, N3 2PA, Barnet, N3 2PA

Dexters's office in Barnet, at 126 Ballards Lane, is rated 4.4 out of 5 across 2,317 reviews on two platforms, including 336 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

Google logo

4.9 / 5

336

Reviews on Google

This office

Trustpilot logo

1,981

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Barnet office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent communications

Donalina has been instrumental in keeping me updated with an issue I reported around a water leak in a flat above mine. She always called me and for me that’s the best thing about her. So many times I engage with agents who say they’ll call back and it never happens. Not the case with Donalina. Very good 👍🏽.

Tita · 18 November 2023

Agent replied · 26 December 2024

Dear Tita, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great services and very professional

We recently moved into our new rental house with help from Ashley at Dexters Battersea. Ashley has been super helpful throughout the whole rental process. Very professional, effective, thoughtful, and perfect in following up and giving updates. We are very impressed with the service that Ashley provided. We were dealing with another Real Estate company when looking for a rental house in the same area, and we were so glad that we went with Dexters but not the other company which happened to carry the same house we rented through Dexters!

Daphne · 22 September 2021

Agent replied · 26 December 2024

Dear Daphne, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Camilla has been extremely helpful when it comes into getting the keys and making sure the property is all set for us to move in. She responded very quickly for any queries that we had and directed us to the correct people when needed. She has been nice and professional throughout our interactions.

Dessy · 26 March 2024

Agent replied · 22 October 2024

Dear Dessy, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma, Customer Relations Team

5/5

Google

Great experience given my Penny and Lisa. Big props to Matt who helped us along the way. Always keeping us in the loop and answering any questions we have had. Some easy questions some harder with it being our first experience in the rental market. Matt made the process easy and bearable. Highly recommend the team at Penny and Lisa.

Juber · 23 October 2023

Agent replied · 22 October 2024

Dear Juber, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Exemplary Service - Highly Recommend

The service we have received from Dexter's has been excellent throughout. The constant contact with the sales team is so reassuring - which was not the case with other estate agents. Elli was such an incredible help when it came to trying to complete our deal - offering expert advice, while listening and understanding all the concerns we had. Her support was invaluable during what was a very stressful time.I would definitely recommend Dexter's to anyone looking to sell their property in the city.

Tim · 16 September 2021

Agent replied · 26 December 2024

Dear Tim, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Trustpilot

Great experience working with Naiomi Auguste

I have great experience working with Naiomi Auguste as my property manager. She is always quick to respond, efficient in dealing with any issues and makes sure things get done. Communication is clear and professional, and it’s reassuring to know that any concerns are handled promptly. I would highly recommend her to anyone looking for a reliable and proactive property manager.

BCS · 24 June 2026

5/5

Trustpilot

Excellent and professional

This is the first time I’ve let a property and I’ve found the islington branch to be excellent .. I’ve dealt with Adam king and Jude hill and they both been great ( being new to this I’ve had lots of questions and they both been on hand to answer all my queries immediately !!) they rented my property within days of me instructing them which is fantastic .. excellent and professional service would happily recommend them .

Mr · 19 December 2021

Agent replied · 26 December 2024

Dear Mr Lancaster, thank you for taking the time to leave a 5* review for the team in our Islington office. I will ensure your lovely comments are passed onto the team. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Highly recommended and great service! (:

We've just moved to a property managed by Dexters, and we are extremely satisfied with the service we received until now. Our property manager Neil Plitis was and is very quick to resolve any issues we have and provide us with the right solutions.

NBC · 23 August 2024

Agent replied · 26 December 2024

Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Google

Lisa Dickens has been superb over the last 5 years. As a tenant it’s so important for me to have a professional, experienced and approachable person I can trust. She’s always able to answer any queries I have and helps me resolve issues. She’s an asset to the business

Lorraine · 25 May 2024

Agent replied · 22 October 2024

Dear Lorraine, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Lisa. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

1/5

Trustpilot

Dexters - tenants beware

A friend has been waiting three weeks for central heating to be restored. His wife is nursing a four month old in a freezing flat. There is mould growing in the flat and the baby has developed a cough. Subcontractors and Dexters are unable to establish a timeframe to get adequate heating working again. Snow is forecast…..

Liz · 27 November 2023

Agent replied · 26 December 2024

Dear Liz, I am sorry to read your 1* review comments. Thank you for providing further information to us. I have passed your comments to our Area Director as we are keen to discuss this further. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Worst estate agency

Worst estate agency, was a nightmare living in 121A Darwin Road. No sound proof, creaky floors, history of neighbours fighting bcoz of it. Being let out inspite of all this. Property Manager never replies back to emails. No action taken even after 9 months. Boiler was broken from almost a month and lived without heating or hot water. Finally gave up and moved out. Not a word of apology from them, they are chasing now regarding contract.

Sunil · 13 December 2021

Agent replied · 26 December 2024

Dear Sunil, We appreciate and understand your concerns and we are sorry that your experience wasn’t as expected. If you’re open to discussing further please do email us on customerrelations@dexters.co.uk and we would be happy to look into this further. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Great help from Sacha

I recently moved out of a rental property that was let through Dexters. Sacha dealt with the check-out procedure and negotiations with the landlady about any funds being retained for damage. She was very diplomatic about it and handled the whole thing brilliantly.

Hannah · 14 October 2026

5/5

Trustpilot

Great service from property managers

Dexters manages the apartment I rent in Lower Holloway, they are very supportive and quick whenever we signal an issue in the property. During the last visit, their Senior Property Manager Petros Giorganios went above and beyond in showing us how to better use and maintain the heating system, on top of being very kind and courteous.

Davide · 24 November 2023

Agent replied · 26 December 2024

Dear Davide, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Petros was outstanding in customer…

Petros was outstanding in customer care, I email or call him for any issue with regards to my apartment, and he would always handle it with best care. I would say agents like Petros are an asset to the Dexter. I wish Petros good luck in all future endeavours.

Mr · 3 May 2024

Agent replied · 26 December 2024

Dear Seniya, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Anna, Stacie and Nitesh have been brilliant

Anna Harrison and Stacie White have been exceptional at handling fixes and questions to our rental as soon as we moved in. Their support for us has been nothing short of extraordinary.

Sanga · 20 May 2026

Agent replied · 28 May 2026

Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

4/5

Trustpilot

Suzi Littler was very polite on the…

Suzi Littler was very polite on the phone, she was well informed about the situation in question and was clear about the way forward.

Laura · 16 March 2026

5/5

Google

I am not local to the Finchley area and was struggling to find the nearest tube station. I walked in and spoke to Zara in the sales team. She was so helpful and lovely to now have a familiar face if I’m ever in the area again.

Aaliyah · 25 May 2024

Agent replied · 22 October 2024

Dear Aaliyah, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Joe Read was quick in response and…

Joe Read was quick in response and clear in the market response to evolving higher rental demands due to higher interest base rates. He was knowledgeable and very pleasant to talk to and gave me the assurance that I have put tenant finding in competent hands when my wish for professional corporate employees were adhered to. Thank you, Joe.Susie Heupel

Susie · 9 August 2023

Agent replied · 26 December 2024

Dear Susie, We really appreciate you taking the time to leave such lovely comments about Joe. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent sales progression

Have recently been involved in a transaction with Dexters where Alistair Maclean was instrumental in ironing out the issues required to move the transaction forward to exchange. His input and diligence was extremely beneficial to the transaction, so i'd have no hesitation in recommending Alistair and would welcome his involvement in future.

Christopher · 15 February 2024

Agent replied · 26 December 2024

Dear Christopher, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Thanks Natasha & Dexters!

We've had a fantastic time staying at a property managed by Natasha over the last three years. Natasha and her team are always available, and any issues with the property are always promptly resolved. We can only recommend Natasha, as we know how much difference an attentive and competent property agent like Natasha makes! Alen & Margherita

AM · 24 October 2023

Agent replied · 26 December 2024

Dear Alen and Margherita, Thank you for taking the time to leave a lovely review regarding Natasha. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Elizabeth Booker is our property…

Elizabeth Booker is our property manager and she is just great. She is attentive, conscientious and thorough, hugely helpful and approachable. Great job!

Niall · 17 March 2026

5/5

Google

We were really impressed by the support Paul provided throughout our house search. He took the time to fully understand what we were looking for, and he consistently remembered the details. When recommending properties, he didn’t just send …

Esmeralda · 16 March 2026

Agent replied · 16 April 2026

Dear Esmeralda, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Paul. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

Karl was so helpful throughout the process of renting out my flat. He is great at communicating with you and extremely friendly and efficient with a lot of knowledge and experience. Top notch service! Karl is an asset to the company. Highly recommend

Natalie · 24 July 2024

Agent replied · 22 October 2024

Dear Natalie, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Karl. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

“I cannot thank Matt Bramal and Mark Apan enough for everything, they went above and beyond to help us with our move! They are an amazing team, very professional and efficient in their services. They have been excellent from start to finish and I would highly recommend them! C.Pilatos

Chris · 26 March 2024

Agent replied · 22 October 2024

Dear Chris, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Dexters Finchley

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Barnet won Gold; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters Finchley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Barnet.

What do you need help with?

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