5/5
TrustpilotNancy was exceptional and gave us much…
Nancy was exceptional and gave us much more info than any other agent has given before!
Trusted Agent profile · Barnet
Andrews Letting and Management reviews in Barnet
★★★★★
2,368 reviews across 2 platforms
69 High Street, Barnet, EN5 5UR
Part of Andrews, see every office.
Andrews's office in Barnet, at 69 High Street, is rated 4.7 out of 5 across 2,368 reviews on two platforms, including 234 Google reviews rated 4.6.
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Tell us what you need and we'll put you in touch. Andrews Letting and Management hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Barnet.
Reviews
Every review we hold for the Barnet office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat service very helpful
Agent replied · 24 August 2024
Thank you, Trevor! We're thrilled to hear you had a great experience with our service. Your kind words mean a lot to us!
5/5
TrustpilotTara Darling Andrews Lettings
I have been dealing with Andrews Lettings for many years now and one particular team member, Tara Darling, stands out as she has proved to be an invaluable asset to the Andrews group. She’s a fantastic ambassador and true consummate professional. I would like to take this opportunity to thank her for her many years of excellent customer service.
5/5
TrustpilotSmooth and easy always great to have…
Smooth and easy always great to have Andrews helping out when ever possible they have a great team
Agent replied · 12 June 2024
Hi Naomi, thank you for the fantastic five star review. Great to see the team were on hand to help you out throughout your dealings with us, thanks again, Rhys....
5/5
GoogleBeen using Andrew’s for over 15 years. Always had great service.
Agent replied · 17 June 2024
Hi Rajan, fantastic to see you've had a brilliant experience with our Barnet office over the years. Thanks, Rhys
5/5
GoogleGood service...Lorna helped us a lot every step on the way
Agent replied · 17 June 2024
Hi Paula, thank you for taking the time to write us a five star review. Fantastic to hear you received good service and Lorna was able to assist you. Thank you for sharing your experience.
5/5
TrustpilotMy agent
My agent, Janine proved an excellent representative, who continually kept me updated with the progress of the sale.
Agent replied · 12 June 2024
Hi Steve, thank you for the five star review and for recognising Janine's efforts. Keeping everyone in the loop on all sides in crucial when selling/buying so it's great to see we delivered updates regularly for you throughout the process. Thanks, Rhys
5/5
TrustpilotGood customer service
Nice service, helpful people in office. Easy to deal.
1/5
TrustpilotUnimaginable incompetance
Honestly everything was fine for the first 12 months.Then renewal came. No renewal agreement received by post, a gas man letting himself in to check the boiler with no notice given (a missed call 30 minutes prior doesn't count as notice, when they have both occupants mobile numbers and email addresses) who was then swiftly kicked out. We were then advised they'd switch the gas off immediately! Extremely poor prior planning, wouldn't need to switch the gas off if they'd planned the visit in the first place. The post-renewal inspection arrives and again no calls, an email (at least 24 hours notice this time), with an auto-reply saying "i'm out of the country, please call" set, and again we have a third party in our home to peruse through our belongings.A further inspection a week later, and I'm accused verbally of misleading on the phone to them about the time arranged (I'd definitely arrange for a time I'd be in work?!) I feel more sorry for the third party inspector who was told by Andrews an earlier time than the one I was accused of giving them!Every phone call to Andrew's felt like you had to avoid saying the wrong thing.And we still haven't received the gas safe certificate.Avoid, unless you're into this sort of thing.
5/5
TrustpilotNicole helped us book our AMS…
Nicole helped us book our AMS appointment and was very helpful at answering any questions we had.
Agent replied · 12 June 2024
Hi Josh, thank you for the five star review, great to see that Nicole was able to assist you and it's really pleasing to see that she positioned our mortgage adviser too! We hope both conversations gave you an insight into your options, allowing you to make an informed choice moving forward! Thanks, Rhys
5/5
TrustpilotAndrews Barnet
The Barnet Lettings team are always conscientious at closing out every detail and are a pleasure to work with.
Agent replied · 12 June 2024
Hi Paul, thank you for the review! Really pleased to hear this! It is fantastic to see the Barnet Lettings team have been a massive help to yourself! We wish you all the best for the future. Thanks, Laura
5/5
TrustpilotProfessional, helpful advice...
Great support from Shannae...
Agent replied · 24 August 2024
Hi Annie, thanks for sharing your experience with us.
1/5
Trustpilotawful awful awful
KEEP CLEAR!! Yes the fees are reasonable, yes they seem very competent - you've seen the 'sold' boards after all and have every confidence they can sell your property - its all a LIEThey will book an open day 'we'll get you 20+ viewings and expect maybe 8 offers' They booked 4 couples. Never had a board. I'm sure we had a lot of fake bookings. I had an unpleasant intimidating experience where one viewing showed up with the whole family (5 members) in tow - I was on my own with baby when they announced that dad 'wasn't allowed to be around children under 5' Andrews were not interested in putting this on file should this family request a viewing from another young family in future. I constantly had to call them with feedback from the 15+ viewings we ended up having to do ourselves as they just were not interested. We let our contract run out and then went with a much better agent (who did get us 25 viewings and 3 offers so it wasn't the property) they didn't fight to keep us or apologise/offer luck going forward. I even had to call to remind them they no longer market our property and can therefore remove it from their website. Since our experience, we have heard nothing but bad things we wish we'd known before. Please, for your own sanity, stay clear
5/5
TrustpilotGreat
Great. Good service I got from Issy
Agent replied · 12 June 2024
Hi Chikamma, thank you for the five star review, amazing to see you received great service from Issy. I am so glad she was able to help and all the best, Laura.
5/5
TrustpilotJanine Derbyshire's fast and successful…
Janine Derbyshire's fast and successful assistance /solutions to our concerns
Agent replied · 12 June 2024
Hi Lyka, thank you for the five star review. Great to see that Janine has been able to assist you with anything required so far. Thanks again, Rhys
5/5
TrustpilotVery helpful and friendly service
Lisa looked after us brilliantly providing a helpful, friendly and responsive service throughout.
Agent replied · 12 June 2024
Hi Andy & Louise, we really appreciate the feedback and we know Lisa will be too! Thanks, Rhys
5/5
TrustpilotShe was very helpful
Agent replied · 24 August 2024
Hi Sana, thank you for the review. Amazing to see you had all the help you needed. Thanks again, Rhys
5/5
TrustpilotProfessional
Professional, friendly and helpful.
Agent replied · 24 August 2024
Hi Eva, thanks for the five star review!
5/5
TrustpilotExcellent Services
Mr. Connor Edney gave us the excellent service, as ontime and prompt communications services. I am deeplyappreciated.
Agent replied · 12 June 2024
Hi there, thank you for taking the time to write us a five star review and giving a shout out to Connor. Really glad to hear he provided you with excellent service and he was there whenever you needed him. All the best for the future, Laura.
5/5
TrustpilotVery satisfied with the service I received
The Agent was punctual, respectful and patient.
5/5
TrustpilotLisa Bird gave us a great experience
Lisa Bird gave us a great experience. Professional, knowledgeable and pleasant to deal with:)
Agent replied · 12 June 2024
Hi Sheralee, thank you for sharing your feedback and it's fantastic to see that Lisa and the team in Southville have been looking after you throughout your property journey.Thanks, Rhys
4/5
TrustpilotFreya was great to help me understand…
Freya was great to help me understand the process
5/5
TrustpilotProperty Search with Nancy Henley
Nancy Henley has been excellent..very proactive in identifying suitable properties and able to answer all my questions.
5/5
TrustpilotNancy Henley
Nancy Henley was helpful, knowledgeable we discussed the property in detail.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Andrews Letting and Management hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Barnet.
