Trusted Agent profile · Barnet

Andrews Letting and Management reviews in Barnet

4.7

★★★★★ Excellent

2,371 reviews across 2 platforms

69 High Street, Barnet, EN5 5UR

Part of Andrews, see every office.

Andrews's office in Barnet, at 69 High Street, is rated 4.7 out of 5 across 2,371 reviews on two platforms, including 234 Google reviews rated 4.6.

Google logo

4.6 / 5

234

Reviews on Google

This office

Trustpilot logo

2,137

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Barnet office, from every platform, shown as written. First names only.

5/5

Trustpilot

When I met with the estate agent

When I met with the estate agent, Shamiya, she was lovely. Was very detailed in how she showed me around and was helpful with any questions I had.

Chantelle · 26 July 2024

Agent replied · 24 August 2024

Thank you, Chantelle! We're thrilled to hear Shamiya provided such a positive experience. Your feedback is greatly appreciated!

5/5

Trustpilot

Excellent viewing with Shamiya

I had a viewing with Shamiya today and it was a lovely experience. She answered all the questions I had and made me feel supported. Thank you!

Liv · 10 August 2024

Agent replied · 24 August 2024

Thank you, Liv. It's great to hear that Shamiya provided a supportive and informative experience. We appreciate your feedback!

5/5

Trustpilot

Promt call back to arrange 2nd viewing

Promt call back to arrange 2nd viewing. The agent had good knowledge of the surroundings area and gave a very good impression of how to sell a house.

Lloyd · 23 July 2024

Agent replied · 24 August 2024

Thank you, Lloyd! We're thrilled to hear our agent's knowledge and promptness made a great impression. We appreciate your feedback!

5/5

Trustpilot

Andrews Michael gives me a excellent service and he is great man.

Hi I have an excellent service with Michael and I am really happy that he was helping us very things, I am really really gratitude to him! Thanks

Jun · 22 July 2024

Agent replied · 24 August 2024

Thank you for the five star review.

4/5

Trustpilot

Would recommend

Amy and Rebecca were very responsive and tried their hardest to keep everyone informed during a slightly tricky sale. Would recommend and have used Andrews a couple of times now.

Jonny · 16 June 2023

5/5

Trustpilot

Barnet team

Tara and the Barnet team always go the extra mile to ensure that I am a satisfied landlord. They have extensive knowledge of the property and the local market, offering support when needed. Communication with Tara is always good and prompt!

Beth · 24 April 2022

5/5

Trustpilot

I am very grateful to Ranjan Khilosia…

I am very grateful to Ranjan Khilosia for clear and precise clarification on how to process the electronic document. Proficient and friendly approach is the style of Andrews and Ranjan.

Orator · 11 June 2024

Agent replied · 14 June 2024

Thank you for sharing your experience with us. Great to see it was such a positive one. We know Ranjan will really appreciate it too. Thanks again, Rhys

5/5

Google

Thank you to Monika for your professionalism and commitment on helping us, much appreciated.PositiveProfessionalism

Maria · 18 June 2021

Agent replied · 17 June 2024

Hi Maria Almeida, thank you for leaving us such a great review.

5/5

Google

I’ve used Andrews High Barnet branch as Letting and Sales agents and am happy to recommend this branch. The small team of staff are all friendly and dedicated to doing their best for me.

Greta · 19 March 2024

Agent replied · 17 June 2024

Hi Greta, thank you for the review. Fantastic to see your received such a great service from the team in Barnet. Thanks again, Rhys.

5/5

Trustpilot

Helpful and great communicators

Keli and the team have been so helpful throughout the process - they are very quick to respond and absolutely dedicated to providing good advice and making sure everything goes smoothly. Thanks!

Jennifer · 29 March 2023

5/5

Trustpilot

Satisfied client of long-standing

I have been a client of Andrews for almost 30 years and have found individual staff members of the company to be reliable and obliging. I can recommend Andrews as a well-run, efficient agency.

Denny · 16 March 2024

Agent replied · 12 June 2024

Hi Denny, thank you for taking the time to write us a five star review. Amazing to hear you have been with us for nearly 30 years now and I am so glad to hear you have had a lovely experience with us! Thanks for the recommendation too and all the best, Laura.

5/5

Trustpilot

I recommend Andrews through 25 years of use

We have using Andrews to manage the letting of our residential property for 25+ years. As ever, we have been thoroughly satisfied with their performance. Here's to another 25 years!We have been delighted to welcome Tomasz Faba of the Southfield branch as our new advisor and first point of contact to help us let our property. Tomasz seamlessly negotiated a slightly tricky tenancy changeover. He was totally professional, very patient, showed great knowledge and experience, and constantly cheerful! I look forward to working with him again.

Tamsen · 15 March 2023

1/5

Trustpilot

Shockingly bad

Shockingly bad. Andrews have recently taken over the Coop group contract to manage on behalf of the freeholder. It's hard to tell whether they are just grossly incompetent or attempting to defraud the leaseholders by issuing spurious invoices. Either way if I was a freeholder I'd avoid asking Andrews to manage my portfolio.

Mark · 30 August 2022

Agent replied · 12 June 2024

Hi Mark, we’d like to look into what has happened here for you. Please could you contact our central support team with some more details (at wecare@andrewsonline.co.uk) so that we can investigate?

5/5

Trustpilot

Great service

Justine kept us up to date during a long sale and purchase. She was always available to help us through the process. Brilliant service from all of the staff. Would use again.

Pip · 27 February 2023

5/5

Trustpilot

A credit to the business

Reece was both professional and honest, acting with the upmost integrity. He had fantastic knowledge of the local area making our viewing and decision making much easier.

Ricky · 24 July 2023

5/5

Trustpilot

After purchasing a property Luke Levy…

After purchasing a property Luke Levy and Jill Nicholson went above and beyond to ensure we could exchange and complete asap!! It's been a long process (due to solicitors) Jill stepped in to speed things up! FULLY RECOMMEND!

Gemma · 1 July 2022

1/5

Trustpilot

Poor service

They took money, really wasted 3 weeks and rejected our application and said they can’t refund. No proper response

Niroshan · 13 November 2024

Agent replied · 22 November 2024

I’m sorry you felt the need to leave us a one star rating, after failing your referencing checks. As you'd expect we take all reviews and feedback seriously and I can only apologize for experience that you have received. We are committed to delivering strong customer service and will look to investigate your comments further internally. Best wishes, Jake

5/5

Trustpilot

two reliable agents

the agents Bobbie Caller and Karen Jones have been super helpful and responded quickly to my questions and needs. They have been patient, very professional and solution oriented. Glad that I could turn to them with whatever request or problem.

Angelika · 1 October 2023

Agent replied · 12 June 2024

Hi Angelika, thank you for the five star review for the lettings team, with particular mention to Bobbie & Karen.Great to see they were on hand to help you throughout your dealing with us. Thanks again, Rhys.

5/5

Trustpilot

Haley from Andrews has been absolutely…

Haley from Andrews has been absolutely fantastic. Full of information, energy, and keen to help. She has gone above and beyond what I've been use to with agents. Well done Haley.

Harry · 15 April 2024

Agent replied · 12 June 2024

Hi Harry, we now that Hayley will really appreciate seeing your feedback. Fantastic to see that you've had such a great experience with us. Thanks again, Rhys

5/5

Google

Great service. Tara Darling is an excellent agent. Always responsive and helpful.

James · 18 June 2021

Agent replied · 17 June 2024

Good afternoon James Tierney, thanks so much for leaving us a 5 star review! Regards Andrews

5/5

Trustpilot

Great service from valuation thru to…

Great service from valuation thru to completion... felt they were 'there for us' every step of the way!

Doug · 20 November 2024

Agent replied · 22 November 2024

Thank you, Doug! We're thrilled to hear you felt supported throughout the entire process. Your satisfaction is our top priority. Best wishes, Jake

5/5

Google

Tai Henry has been great in staying in touch and giving me and my husband plenty of options for our dream home, thank you

Mahya · 21 September 2023

5/5

Trustpilot

Exemplary response to enquiries

My dealing have been woth initially James and then Leah Rawlings at the Bristol office.Following the viewing both were exemplary in responding and dealing with my enquiries.Leah has always been prompted at responding to my emails . Keeping me posted

Mrs · 20 September 2023

Agent replied · 12 June 2024

Hi Mrs Khan, thank you so much for leaving us a five star review, with particular reference to Leah's efforts.We really appreciate you recognising her efforts and noting how key communication is throughout your property journey.Thanks, Rhys

5/5

Trustpilot

Responsive, Guru's on Market Intel, GREAT team! Will use again.

Responsive, knowledgable on market intel, communicative and dynamite team. Very transparent. Helpful and consultative on recommendations.I would DEFINITELY use this team again. Duane Watson and his team are a solid group!

Sybil · 28 February 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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