Trusted Agent profile · Barnet
★★★★★
2,371 reviews across 2 platforms
69 High Street, Barnet, EN5 5UR
Part of Andrews, see every office.
Andrews's office in Barnet, at 69 High Street, is rated 4.7 out of 5 across 2,371 reviews on two platforms, including 234 Google reviews rated 4.6.
Every review we hold for the Barnet office, from every platform, shown as written. First names only.
5/5
TrustpilotIt was a great experience with Andrews
It was a great experience with Andrews. Thanks to Shamiya for answering questions and showing us around. I appreciate it a lot
Thank you, Sufian. Shamiya will be delighted to know her assistance was appreciated.
5/5
TrustpilotThe Causeway
Would like to thank all of the team in Winterborn branch for their great work on the sale of our property. The team are a great bunch and really do care and always endeavor to support you as a seller 100%.
5/5
TrustpilotConnor Edney delivers exceptional service
We were recently shown around a property by Connor Edney. He was excellent and was able to answer all our questions drawing on his extensive experience in the property market. Thanks Connor.
We appreciate you taking the time to leave us a five star review, in particular Connor. Great to see you had a fantastic experience whilst out on viewings. Thanks, Rhys
5/5
TrustpilotQuick, easy and professional!
Very quick and easy process from putting forward interesting to getting a viewing! Shannon was lovely, very professional and a pleasure to meet! The viewing was conducted perfectly and answered all questions with ease.
Hi Keely, thank you for your five star review to Shannon. Great to hear the viewings were conducted perfectly and she answered any questions you had! Thank you for your kind words, Shannon will really appreciate it! All the best, Laura.
5/5
TrustpilotBailey is awesome in his work
Bailey is awesome in his work, he showed me the property around and explained everything in detail which i needed. Very nice and quite professional in his work.
Hi Bashra, great to see that Bailey provided you with a brilliant service and you had a positive viewing with us. Thanks for sharing your experience, Rhys
1/5
GoogleThey are the most laziest estate agents I have come across in Barnet region. Recently I completed purchase via them, I have no words to express my unsatisfaction, they never bothered to chase the seller when completion was getting delayed when purchased via auction, they never ever pick the phone, they never bothered to hand over the keys at the house instead asked me to come to the office to pick the keys stating they are too busy to come to the site for keys handover. Requested to value the property several times for rental purpose, they never ever bothered to call me or take my request.
Hi Srinivas, thank you for sharing your feedback with us. I am sorry that you felt it necessary to leave a one star review. We take every review seriously and are always keen to know how we can improve our services. We will take your comments on board and review internally. A senior member of staff is likely to be in touch to gain a further understanding of your experience and feedback. Thanks again, Laura.
5/5
TrustpilotAmazing communication
I had an absolutely amazing experience!! Nicole has been so helpful and amazing with her communication. She’s made everything so easy for me and my partner with any questions we’ve had!! She has been perfect.
Hi Lilly, thank you for your kind review to Nicole. Really glad to hear she has been so helpful and amazing and I am glad she has been there to assist you with any questions you had. Thank you for your five stars and I am sure Nicole will appreciate this review. All the best, Laura.
5/5
TrustpilotIssy took on board my comments…
Issy took on board my comments regarding the condition of the property, and was at pains to stress their rental properties were usually in a better condition than the one viewed. Following the viewing Issy got back to me and confirmed that there were a number of works scheduled to bring the property up to the standard expected. Very professional thoughout even when trying to show an apartment that was not in a rentable condition.
Hi Jeffrey, thanks for the review. Great to see that Issy was on hand to answer questions, agreed with your initial observations and was able to follow up with some assurances in order to allow you to make an informed decision. Thanks, Rhys
5/5
TrustpilotNick from Andrews Downennd put in a…
Nick from Andrews Downennd put in a massive shift, working with a very difficult down chain solicitor, to make sure we were able to exchange in the nick of time. I was grateful for his effort and experience/advice during an otherwise stressful process. Antonia and other members of his team pitched in when he wasn't available, helping with continuity. Thanks guys!
Thank you, William, for your kind words! We're thrilled Nick and the team could assist you through the process. Your appreciation means a lot to us. Best wishes in your new chapter, Jake
5/5
TrustpilotThanks Sophia.
Another great experience working with Andrews on another purchase. Special thanks to Sophia Robinson who progressed the sale and updating me regularly throughout. Thanks again. Adam.
Hi Adam, thank you for taking the time to write a five star review. Fantastic to see you had a great experience with us and Sophia was able to assist you through the sale. Thanks for sharing and all the best, Laura.
5/5
TrustpilotThumbs up
All the team at Andrews were very good with my house saleLisa and Holly were always helpful and on the case
Thank you, Nigel. We're thrilled to hear that Lisa and Holly provided excellent support during your house sale. Your feedback means a lot to us.
5/5
GoogleI cannot thank Tara enough for her professional , calm and very helpful attention. She definitely went far beyond anything I have ever come across in any other area of the property letting sector. Caring and expert in her field - which is all you need really.PositiveResponsiveness, Quality, Professionalism, Value
Good afternoon Si Robinson, thanks for your review. I’m happy to hear that we provided a great experience for your move in Barnet.
5/5
TrustpilotSales consultant Keli Viana
Sales consultant, Keli Viana was amazing throughout the process, very helpful and on top of everything.
Thank you, Mirza! We're thrilled to hear that Keli provided such excellent service. Your feedback is greatly appreciated! Best wishes, Jake
5/5
TrustpilotShamiya
Shamiya was very kind and understood my situation and took time to get me my viewing at the right time.
Thank you, PJ. We're happy to hear Shamiya made sure the property viewing time was right for you.
5/5
TrustpilotWe had a complicated house sale and…
We had a complicated house sale and purchase with a number of issues in the chain, but Steven Pearce at Andrews managed the process very well for us. The process had stalled but thanks to Steven he got things moving again and kept on top of it until completion. His communication was excellent, he was proactive and he played a big part ensuring we reached completion. I would highly recommend Steven.
1/5
TrustpilotVery Lazy to serve their customers
They (Barnet Branch) are the most laziest estate agents I have come across in Barnet region.Recently I completed purchase via them, I have no words to express my unsatisfaction, they never bothered to chase the seller when completion was getting delayed when purchased via auction, they never ever pick the phone, they never bothered to hand over the keys at the house instead asked me to come to the office to pick the keys stating they are too busy to come to the site for keys handover.Requested to value the property several times for rental purpose, they never ever bothered to call me or take my request.Except Tai (exceptional) there is absolutely no one in the office that you can talk to, as the phone always goes to the headoffice and they never ever call you back.least bothered about customer service.
Hi Srinivas, thank you for sharing your feedback with us. I am sorry that you felt it necessary to leave a one star review. We take every review seriously and are always keen to know how we can improve our services. We will take your comments on board and review internally. A senior member of staff is likely to be in touch to gain a further understanding of your experience and feedback. Thanks again, Laura
5/5
TrustpilotViewing Feedback
Issy was very helpful in showing me around the property, answering all questions I had. Made the viewing that more informative and pleasant!
Hi Aaron, thank you for the review. We are so pleased your viewing experience was a good one and we wish you all the best with your property search. Thanks again, Rhys
5/5
TrustpilotSarah Robinson has been amazing over…
Sarah Robinson has been amazing over the years on her help and support for general maintenance. Her professional manner and help and support is truly amazing thanks Sarah
Hi Michael, thank you so much for the five star review. Fantastic to see that Sarah has been amazing in helping you over the years, we know she will really appreciate the feedback. Thanks, Rhys
5/5
TrustpilotFantastic service.
Renting a property from Andrews, Very helpfull with all matters. Very quick at solving my problem. Communication was great.Janine was fantastic and very helpfull.
Hi Rebecca , Thank you for the five star review. It is great to hear that the team were helpful on all matters and provided great communication. Thanks , Lisa
4/5
TrustpilotOh,Tracey Cumming made the process…
Oh,Tracey Cumming made the process quite easy for me. She listened to me and knew what I wanted.
Thank you, Adetoun! We're thrilled to hear that Tracey made your experience smooth and understood your needs. We appreciate your feedback!
5/5
TrustpilotExcellent service of Raluca
We've been a tenant under Andrews for about 4 years now and in the past few months we had some issues. I would like to commend Raluca of property management team for sorting it out promptly. She is so patient and kind in dealing with us through email or phone calls. She is an asset to the company and I hope she remains as our property manager.
Thank you, Kim. It's great to hear about your positive experience with Raluca. We'll be sure to pass on your kind words to her.
5/5
TrustpilotAndrews are the best estate agent on…
Andrews are the best estate agent on North Street. I sold my property through them and wouldn't hesitate to use them again. I found them very professional throughout and they kept me informed at all stages. They got me the full asking price and were extremely helpful when it came to filling out various forms and paperwork which can often feel overwhelming. A special mention to both Rebecca and Lisa who were so friendly and accommodating from the start and throughout. 5*
Hi Thomas! The best agent on North Street? We absolutely love that title!! Brilliant to see the team have been on hand to help you each step of the way in not just getting you the price you wanted but to seeing you through the process. Thanks again for the five star review, Rhys
5/5
GoogleLorna was amazing ! Went to the office all staff are so welcomed and really helped me about my new flat am moving in ! Thank you so much everyone 🧡🧡 …
Hi Chrysoula, thank you for your five star review. Great to hear our Barnet team welcomed you with open arms into the office and was able to assist you on your property journey! Thanks again and all the best, Laura.
5/5
GoogleIt was a smoothest and quickest rental process with Andrews. She replies to my questions promptly clearly. To be honest, I had a very happy and efficient experience with Lorna at Andrews. Thanks again to Lorna. I highly recommend her services to anyone looking for a dream home.
Thank you, Niraj, for your wonderful feedback! We're thrilled to hear about your positive experience with Lorna. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa
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