Every review we hold for the Barnard Castle office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBought our cottage a couple of years ago with these guys, and they have just sold it for me, considerably over asking price, in less than a week. Superb service, great marketing and a joy to deal with. Aaron and his team are first class
Simon · 11 October 2023
Agent replied · 28 May 2023
A five star review is always appreciated but nothing beats knowing that customer service is what brought you back to us when you thought about selling your property - will pass on your kind words to Aaron and the team.
★★★★★ 5/5
GoogleI worked with Ellen from the Barnard Castle branch to purchase a property. Communication has been very good, swift responses to requests, kept up to date as we progressed, and handled in a professional manner. I would recommend their services. Thank you Ellen.
Tina · 11 October 2023
Agent replied · 28 May 2023
Thank you Tina for the kind review, glad we were able to help and hope you are happy in your new home.
★★★★★ 5/5
GoogleEllen was a pleasure to have contact with. Professional, knowledgeable friendly and helpful.
MICHAEL · 26 February 2025
Agent replied · 20 May 2025
Thank you so much Michael. Ellen is an asset to the team, we're thrilled you were happy with the service she provided.
★★★★★ 5/5
GoogleSold our property with George F White, also purchased one advertised by them, Ellen was very pleasant and kept us well informed throughout the process, would definitely recommend them.
Stephen · 11 October 2023
Agent replied · 28 May 2023
Thank you Stephen for the very kind review - glad to hear the sale and purchase went well, much appreciated.
★★★★★ 5/5
GoogleThe process was very good and the estate agents kept us informed of the situation as it progressed. They dealt with any problems that occurred as the sale was taking place quickly and efficiently. We are very pleased with the service we are receiving.
Stephen · 14 April 2025
Agent replied · 25 August 2024
Hi Stephen, thanks so much for taking the time to provide your generous and much appreciated feedback - glad we manage to help with the issues and more so everything concluded to your satisfaction.
★★★★★ 5/5
GoogleThey have been very professional and dutiful from the onset.
Sam · 14 March 2026
Agent replied · 14 April 2026
Hi Sam, really pleased to hear so. Wishing you all the best.
★★★★★ 5/5
GoogleFirst class service from Aaron and the team handling the sale of our residential property. Solid valuation, great levels of interest delivering plenty of viewings and the desired outcome. No hesitation recommending this highly professional team.
Keith · 28 May 2022
Agent replied · 28 May 2023
Hi Keith, thank you very much for the five star review and kind words, we'll be sure to pass them on to Aaron and the team.
★★★★★ 4/5
GoogleI've never been there. Everything has been done by 'phone and email. I am impressed by
their approach to marketing.
Ian · 11 October 2023
Agent replied · 28 May 2023
Hi Ian, thanks for the kind review - if you are passing feel free to call in.
★★★★★ 5/5
GoogleVery helpful from start to finish. Lovely people to work with. They handled all the viewings for us, and there were lots! We were kept uptodate with progress at all stages and if we had any queries they were always answered in a timely manner. Much better to deal with than the solicitor to be honest!
Andrew · 14 April 2024
Agent replied · 25 August 2024
Hi Andrew - glad we were both able to generate plenty of viewings and assist you in managing them all. In our view communication is the most basic of customer service skills so clearly delighted when our efforts are recognised - thanks for taking the time to share your experience.
★★★★★ 5/5
GoogleGreat service and great communication Ellen has been a pleasure to deal with highly recommend
Mark · 11 October 2023
Agent replied · 28 May 2023
Thank you Mark for the kind review and glad we were able to help.
★★★★★ 5/5
GoogleEllen, who showed us several properties being sold by GFW, went out of her way to ensure we were happy with the property we are hoping to buy. She is knowledgeable about the properties we viewed, friendly and professional. She is a credit to her profession
Sara · 14 September 2025
★★★★★ 5/5
GoogleThe team, especialley Ellen, Rachel and Aaron who I mainly dealt with were very friendly, efficient and approachable. I would certainly use this company again should the need arise.
Mary · 19 February 2025
Agent replied · 28 May 2025
Hi Mary, thank you so much for this review. Aaron, Ellen and Rachel are assets to our team and will be so pleased to hear that you were happy with the service received.
★★★★★ 1/5
GoogleWe viewed a property for sale recently ,on the leaflet we were informed one of the employees was a distant relative ,on asking to view again ,. We were asked if we were gonna increase our bid first ,they said they would get back go us never heard from them again ????? Speaks volumes don't you think ? We might have increased the price if it had not taken over a week for someone to be initially turn up to look at it in the first place. Maybe they have to think again ? About how they treat buyers ,that's why we did not go with them when asked if we'd sell our property with them .there loss !
Trisha · 28 May 2020
Agent replied · 28 May 2023
Thank you for your review and we are sorry that you feel our service has not met our usual high standards, if you wish to discuss the matter further please contact the team at the appropriate office.
★★★★★ 5/5
GoogleSelling my house has been so easy and carefree with the help of Ellen and Aaron @ the Barnard Castle office. They are both an asset to GFWs. Always happy to help.
Natalie · 29 November 2024
Agent replied · 23 November 2024
Hi Natalie, thanks so much for your feedback. Aaron and Ellen are indeed assets to GFW. We're so happy we could help you.
★★★★★ 5/5
GoogleLovely people and good service. Have kept us up to date with everything so far.
Pauline · 11 October 2022
Agent replied · 28 May 2023
Thank you for the kind words and five star review.
★★★★★ 5/5
GoogleI have found the whole process has been very professionally handled with a most friendly, personal and helpful attitude from all the staff involved.
Margaret · 31 August 2024
Agent replied · 24 October 2024
Hi Margaret, thank you for your feedback. We're thrilled you had such a positive experience.
★★★★★ 4/5
GoogleNice and friendly estate agent
Mole-daz · 14 April 2025
Agent replied · 25 August 2024
We'd like to think so and will work hard to earn that extra star - thanks for taking the time to submit a review.
★★★★★ 5/5
GoogleVery happy with the service to date. Aaron, Ellen and Alison, have all gone above and beyond in answering any questions we have had and promptly and professionally. Would highly recommend using George F White.
Sarah · 11 October 2023
Agent replied · 26 November 2023
Thank you for the kind review Sarah, delighted to hear that Aaron, Ellen and Alison are providing the high levels of service we aspire to.
★★★★★ 5/5
GoogleAbsolutely first-class Lettings Agency, with very "hands-on" and highly knowledgeable staff. Very highly recommended.
Denise · 11 October 2024
Agent replied · 25 August 2024
Thank you Denise, much appreciated.
★★★★★ 5/5
GoogleEllen wood, the purchase has just started with memorandum of sale, so far excellent service and really amiable professional!!! I will review again once we get to completion!! Thanks you so much
Beverley · 11 October 2023
Agent replied · 28 May 2023
Thank you Beverley, fingers crossed all goes well with the purchase and of course we'll be aiming to keep that five star review!
★★★★★ 5/5
Googleall staff at George F White are very polite and very helpful I can't fault them. Ellen has managed to get me into the process of buying a bungalow. Aaron has also done his best. All five of the staff are lovely people.
Doreen · 11 October 2022
Agent replied · 28 May 2023
Thank you for your kind words which will be passed on to our Barnard Castle team, hope you get that bungalow secured and enjoy your new home.
★★★★★ 5/5
GoogleVery impressed with the help from the George F White team. I've popped into the Barnard castle branch a few times for various queries and have always walked out with a positive answer from a member of their friendly, helpful team! Highly recommend!
Josh · 11 October 2022
Agent replied · 28 May 2023
Thanks for the great feedback, we pride ourselves on delivering high levels of service and I'm sure our Barnard Castle team will appreciate you taking the time to share your thoughts.
★★★★★ 5/5
GoogleI've been working with Aaron in a recent property sale and he has been very easy to work with. Very efficient, responsive and professional throughout.
Darcy · 11 October 2023
Agent replied · 28 May 2023
Thank you for taking the time to give us a review and for your amazing comments, we'll make sure they are passed on to Aaron and the team.
★★★★★ 5/5
GoogleThe team at G F White's have looked after us and provide a very professional and yet bespoke service.
Thanks especially to Ellen and Aaron.
Nicky · 11 October 2023
Agent replied · 26 November 2023
Thank you Nicky for the kind review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.