Every review we hold for the Barnard Castle office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGFW quickly sold my father in laws cottage in Whorlton. It was a very sad time for us and Aaron and Jasmine were sensitive, professional and kind. Their communications were excellent and they helped to keep the sale moving along despite slow legal processes. Highly recommended estate agents for the Barnard Castle area. And thank you Aaron and Jasmine!
Elaine · 11 May 2026
Agent replied · 11 October 2026
Hi Elaine, we're happy we could offer support. Thank you for taking the time to let us know, we'll be sure to pass on your kind words to Aaron and Jasmine. Wishing you all the best.
★★★★★ 5/5
GoogleEllen is a great asset to GFW. From the 1st phone call to secure a viewing to moving in, Ellen has been on hand to answer our many questions. Guide us through paperwork and checks etc. She has kept the communication going with us at all time. Thank you so much for your time Ellen, you helped us so much in securing our new home in Durham!!
Ria · 14 February 2026
Agent replied · 14 April 2026
Hi Ria, thank you so much for leaving us this lovely review. Ellen will be thrilled! All the best in your new home.
★★★★★ 5/5
GoogleThe whole experience so far in the process of a First Home has been so great. Very thorough and informative and they have always been on hand for my thousands of questions throughout
Charlie · 11 September 2026
Agent replied · 11 October 2026
Hi Charlie, thanks so much for the review, it's much appreciated! We're always happy to help.
★★★★★ 4/5
GoogleEllen has been good at keeping us updated , very easy to talk to and explains our queries very clearly. Our sale is being moved on to a different department now and we are very sorry to lose Ellen.
Patricia · 11 July 2026
Agent replied · 11 October 2026
Hi Patricia - thanks so much for taking the time to tell us about your experience. Ellen is a gem and we're so pleased she's been a help to you. Wishing you all the very best moving forward.
★★★★★ 5/5
GoogleEllen has been great to work with, very responsive to all our emails, and though we are still in the early stages of the purchase, I think we will be very happy with the final outcome.
Gtna · 11 May 2026
Agent replied · 11 October 2026
Thank you so much for leaving us this wonderful review. We're here for anything you need and will do our utmost to ensure a positive outcome for you.
★★★★★ 5/5
GoogleThe team were absolutely great, particularly Rachel, and they kept me abreast of developments every step of the way. Great service!
Gill · 11 August 2026
Agent replied · 11 October 2026
Hi Gill, what a lovely review to open on a Monday morning. Rachel and the team will be thrilled. Wishing you all the very best.
★★★★★ 5/5
GoogleWe are so happy wr chose GFW to help us sell my dad’s house because each person we met or spoke to on the phone were warm and friendly. Ellen is a great asset to the company, she took into account this was a family home and was sensitive to my dad’s needs, knowing he had lived in the house for a long time, she kept him in loop and chatted to him like a friend. She even stayed back on a Saturday to assist in a viewing. Thank you to Ellen and her colleagues Rachel and Aaron for your service and kindness
Kathryn · 30 September 2024
Agent replied · 24 October 2024
Thank you so much for your kind words Kathryn. We're so happy we could support you during this process. Wishing you all the best.
★★★★★ 5/5
GoogleVery easy and efficient process when viewing and getting an offer accepted. Ellen was very good at replying quickly. Definitely recommend.
Karen · 11 May 2026
Agent replied · 11 October 2026
Hi Karen, that's brilliant to hear. Ellen is a star and we'll be sure to let her know you've been in touch. Wishing you all the best.
★★★★★ 5/5
GoogleA superb group of people. They all go out of their way to make the process go as smoothly as possible. Communication is first rate, everyone is extremely helpful and friendly.
As an organisation it is run with a high degree of efficiency. Phone calls go straight to the appropriate person, emails are answered almost instantly. There is no hanging about waiting for someone to call back!
An excellent company and lovely people.
Judith · 11 October 2024
Agent replied · 25 August 2024
Hi Judith - what can we say but thanks, such a detailed resume of everything we hope to provide for those we work with. We very much appreciate you taking the time to provide your feedback.
★★★★★ 5/5
GoogleEllen was extremely helpfull in organising my viewing appointments and when i did receive an offer on my property she also got some feed back from the other viewers which helped me make a decision moving forward
as i have never sold a property before this all helped me alot
thankyou
Lesley Grey
Chris · 14 June 2025
Agent replied · 14 April 2026
Hi Lesley, thanks so much for taking the time to leave us a review. I'll be sure to let Ellen know, she'll be thrilled. Wishing you all the best going forward.
★★★★★ 5/5
GoogleWe bought a property advertised through George F White. It was a cash purchase, and we allowed time for the vendor to find a property to move into. During this time, Ellen kept us informed of any progress and helped prise answers from the vendors solicitors.
She was super-efficient, always polite, helpful and in the end, I am sure that she was the only person keeping things on track.
We recently completed and are very pleased with our new home. THANK YOU very much George F White Estate Agents!!
Steve · 11 October 2023
Agent replied · 28 May 2023
Hi Steve, glad everything completed and you are hopefully now settled in your new home - we'll pass your kind feedback onto Ellen. Thank you.
★★★★★ 5/5
GoogleEllen has been fantastic. Everytime I come into the agents she greets you with a smile and has great experience to help with any question. Thank you so much for all your help
Richard · 30 July 2025
Agent replied · 14 April 2026
Hi Richard, thank you so much for this lovely review. We're thrilled to have been able to help you.
★★★★★ 5/5
GoogleEllen was so polite and helpful when we visited the property to view.
She responded quickly to our calls and questions and was always friendly, professional and understanding.
Thank you Ellen, you helped make our dream come true.
Sharon · 18 April 2025
Agent replied · 14 April 2026
Hi Sharon, what a lovely review, thank you so much for leaving it, I'm sorry it took us this long to respond. These reviews mean a lot to the team, so thank you!
★★★★★ 5/5
GoogleI have had a fantastic purchase experience so far with Ellen at the Barnard Castle office. Ellen has been very efficient to get everything sorted for all the bookings we had, and also very polite and professional throughout. I appreciate everything you have done so far for us.
Many thanks,
Matthew Collins.
Rebecca · 30 September 2024
Agent replied · 24 October 2024
Hi Matthew, so thrilled to have been able to help. Thank you for leaving us this review, it means a lot to the team.
★★★★★ 5/5
GoogleGreat communication. Jasmine responded to any questions or queries in a very timely manner. Great Estate Agents!
Sue · 20 September 2026
Agent replied · 11 October 2026
Hi Sue, thank you very much for this lovely review. I'll be sure to let Jasmine know you took the time to do so, it's much appreciated! Wishing you all the best.
★★★★★ 4/5
GoogleA very good professional service, good communication, friendly helpful staff with a understanding of the local market
Greg · 11 September 2026
Agent replied · 11 October 2026
Hi Greg, lovely to hear from you. Our team will be so happy to read this. Thank you for taking the time to tell us.
★★★★★ 5/5
GoogleAmazing service and kept us informed at all times throughout our process. Also very friendly and polite.
Jessica · 11 September 2026
Agent replied · 11 October 2026
Hi Jessica, that's wonderful to read. Couldn't agree more about the friendliness of our team, I'll be sure to let them know you left this review. All the best!
★★★★★ 5/5
GoogleEllen has been great in helping me arrange a viewing on a property I was interested in. She was very helpful with any queries I had and helped guide me through the process of buying a property.
Tom · 30 October 2024
Agent replied · 24 October 2024
Hi Tom, we're so pleased Ellen was able to assist you. Thanks for taking the time to leave us some feedback.
★★★★★ 5/5
GoogleI’ve recently purchased a property via George F. White and have had nothing but help from the team from the get go.
I originally dealt with Anna who was so helpful and dealt with Aaron throughout.
He has always provided updates wherever possibly and been super helpful. If I was to sell a property in future I would definitely return to them!
Thank you :)
Caitlin · 11 October 2022
Agent replied · 28 May 2023
Hi Caitlin, glad to hear you successfully secured a property and we thank you for your kind feedback which will be passed back to Anna and Aaron.
★★★★★ 5/5
GoogleAs someone selling my house from a distance, it was so important to find an agency I felt I could rely on, and this was the immediate impression that Ellen and Aaron of GFW gave me. They answered all queries rapidly and guided me on a realistic sale price. Their flexibility in working weekends was a big plus for viewings. The house sold quickly - it made no difference that the agency is not based on the main high street. In fact, it probably kept the time wasters away. I would definately recommend them.
Andy · 30 September 2024
Agent replied · 24 October 2024
Thank you so much Andy, we're delighted to hear you'd recommend us to others and we're thrilled we could support you in selling your property. Wishing you all the best.
★★★★★ 5/5
GoogleExcellent all round thank you!
Gerry · 11 September 2026
Agent replied · 11 October 2026
Hi Gerry, we're thrilled to hear it! Wishing you all the best.
★★★★★ 5/5
GoogleExcellent service and great communication from Aaron, Victoria and the team selling our property. The brochure, photographs and viewings (which they did on our behalf) were first class and they were a pleasure to deal with, friendly and on the ball every step of the way. Thank you!!
Dawn · 11 October 2023
Agent replied · 28 May 2023
Thank you for the amazing review Dawn, very pleased that we were able to help you secure a sale on your property.
★★★★★ 5/5
GoogleAshley has kept us informed throughout the whole sales process & provided invaluable advice around ‘what to allow & what not to allow’ when the buyers are pushing for things to happen quicker than the process facilitates.
I would definitely recommend her services..
Thank you Ashley 😀
Amanda · 11 October 2023
Agent replied · 28 May 2023
Thank you for the kind review Amanda, glad Ashley was able to assist and help you get the deal over the line successfully.
★★★★★ 5/5
GoogleEllen was superb to deal with, very professional with a kind and pleasant disposition.
Hunter · 15 April 2025
Agent replied · 20 May 2025
Hi Hunter, what a lovely review to leave. I'll be sure to tell Ellen. Wishing you all the best.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.