RE/MAX Property Hub Barking reviews

★★★★★ 1/5

Google

Worst Experience Ever Extremely Disappointing Head Office Management After being a loyal customer for over 10 years at Regus Barking and paying rent without a single delay, I am extremely disappointed with how we have been treated. Over the years, we faced numerous issues in the building. The air conditioning rarely worked properly, the car park was often full of rubbish, and there were mice in the building which even resulted in damage to our vehicle’s ABS system. Despite all of this, we never asked the Barking centre team for any compensation, as they were always helpful and supportive. However, the real issue lies with the back office/head office management. In July 2025, we formally terminated our one office agreement with proper notice. All outstanding dues were cleared as usual. We were informed that our deposit refund was being processed and would be refunded within one month. Three months later, we were told the refund request had been rejected and that we would need to complete a manual refund form. We completed and submitted the form immediately on priority. Then after another month, we were told a new form was required with a signature. There is no direct way to contact the back office no proper email communication, no accountability, and no transparency. The delay and lack of professionalism is completely unacceptable. This review is not about the centre team at Barking they have always tried to help. This is entirely about the head office management, who clearly do not value long term customers. After over a decade of loyalty and prompt payments, this is how customers are treated. They do not even deserve one star for the service being provided. Extremely disappointing experience.

Primal · 17 March 2026

★★★★★ 1/5

Google

> ❌ Regus Withholding My Refund for Over 4 Months, Still No Payment (Account 13146962) I’m the director of Black Horse Care Limited and had an office at Regus Jhumat House, Barking, Office 210. My agreement ended months ago, and to this day, Regus has failed to refund my £2,536.20 deposit. This issue relates to Account Number: 13146962. Timeline of Events: Agreement ended, refund was due within 30 days under Regus’s own policy. After being ignored, I posted a review. Only then did someone contact me and claim the refund was processed on 1 July. No money arrived. Then they admitted the refund failed, and promised it would be reprocessed in their 21 July payment run. It’s now 22nd july 2025 and I still have no refund, no update, and no accountability. 🚩 This is more than poor service, it’s negligent and borderline fraudulent. Regus made false claims about payment status. Failed twice to return funds they contractually owe. Repeated delays and silence unless chased publicly. No urgency from billing or management despite clear breach. I am now preparing to take legal action and file complaints with Trading Standards, FCA, and relevant business watchdogs. ⚠️ WARNING: Avoid Regus. If you value your time, money, or sanity, do not trust them with your deposit. This company has shown me nothing but delay, dishonesty, and poor internal systems. Regus: this is your final chance to resolve this before formal action. Date of experience: July 22, 2025

Zeeshan · 17 August 2025

★★★★★ 1/5

Google

I am writing to express my dissatisfaction with the ongoing issues at your Barking location. Unfortunately, the services being provided are far below the standard expected from a brand of Regus’s reputation. There is no proper ventilation in the workspace, and the air conditioning system has consistently failed to function. This has made it extremely uncomfortable for our team to work, to the point where employees have had to work from home due to excessive heat, which defeats the very purpose of having a dedicated office space. Moreover, basic amenities such as a microwave for staff to heat their food are not available, which reflects poorly on the quality of service and staff welfare considerations. At the time of signing the contract, we were presented with a comprehensive list of services and facilities, most of which are either non-functional or not provided. It is disheartening to see such a gap between what is promised and what is actually delivered. They offered Hussle gym pass which is not working. Despite repeated issues with heating and air conditioning, there has been no long-term resolution, and it is unfortunate that such ongoing problems are being ignored. This not only affects our daily operations but also undermines the credibility of the Regus brand. I hope you take this feedback seriously and implement the necessary improvements urgently.

Rasi · 17 July 2025

★★★★★ 1/5

Google

This company is a well-presented trickery and is best avoided. We booked an office at their Barking site and faced issues with their heating systems throughout our six-month tenure. It was particularly hard during the winter months. There was no will to resolve it as the staff said it is an 'ongoing issue'. Their charges are quite high but the standards they offer do not measure up. The staff while helpful at times can be rude too. So, we decided to move out. The worst part is even after moving out they have not paid back our deposit of over £1000 despite making repeated requests and following all of their procedures on their app. Whilst we fight to get back our own money, we can't help thinking it was not worth it at all. By UK Said Care Ltd., UK

Pudhu · 17 June 2025

★★★★★ 1/5

Google

Be careful THEY JUST CHARGED ME $47.22 AND I DIDN'T EVEN KNOW THAT THEY EXISTED. SO I HAVE A DESPUIT FOR THEM CONTACTING GENERAL ATTORNEY OFFICE AND THE FBI AND GETTING MY OWN ATTORNEY TO PUT A STOP TO THIS. I'M DISABLED AND A VULNERABLE ADULT AND THEY ARE TAKING ADVANTAGE OF PEOPLE THAT DONT KEEP TRACK OF THE CREDIT CARDS.. BUT I CHECK MINE EVERY DAY... SO BE AWARE OF YOUR CARDS....

Annette · 10 April 2026

★★★★★ 1/5

Google

WATCH OUT FOR THE SMALL PRINT WHICH THEY NEVER TELL YOU ABOUT! THEY SEND YOU AN AUTO RENEWEL CONTRACT AND IF YOU IGNORE THIS EMAIL, YOU CONTRACT WILL BE AUTO RENEWED, AND IF YOU GIVE YOUR NOTICE THEY WILL HIT YOU WITH A £300 DECORATION CHARGE, WHICH THEY NEVER MENTION AT SIGN-UP AND WILL COME OUT OF YOUR DEPOSIT! AND THEY KEEP CALLING YOU TO KEEP YOUR TENURE WITH THEM, ABSOLUTE HORRIBLE EXPERIENCE/ NEVER AGAIN!

Recon · 17 February 2026

★★★★★ 5/5

Trustpilot

Best estate agent in Canning Town

One of the best estate agent in Canning Town. Rented my property and kept me in the loop in the process. Mr Khan and Roseanne were very helpful. Would highly recommend to others landlords.

Stefan · 19 May 2026

★★★★★ 1/5

Google

An incredibly disappointing work space. But let's start with the positives: Front Desk staff - always attentive and trying the best with the limits the Regus applies to them, seems a true uphill battle for them due to the process and resource issue they have. Outsourced cleaners - really work hard to clean up after the staff within the building where some have a simple lack of human behaviour. Wicks Car Park security opposite - always on hand to prevent / stop vehicle theft happening. Negatives (within 3 months): Sewage leak floor 4. Sewage back flow into kitchen floor 6. Broken light fitting with no means to repair. Broken hand dryers. Lack of cleaning / sanitising equipment. Zero door security, many people wandering the business - this due to the nature of some of the businesses on the floors. Very little covid guidance followed or enforced. Toilets not able to flush - some do not function. Windows cannot close / lock. Heating non existent in the winter. Air con does not work in the summer. Communal kitchen constantly dirty as tenants forget they no longer live with their parents. This is due to become a prime East London business space with many new offices and similar shared work spaces being created nearby, the Regus is simply not fit for purpose currently. Feels at times like I work in a low budget hostel or the Pontins which was in disrepair on BBC Watchdog. *Thanks for your response Regus. No need to log this on your portal as your front desk are well aware of the issues, you can visibly see the major issues surrounding the overflow of sewage into the kitchen area in other pictures posted by your tenants. The other issues have been logged already and are waiting on engineers to be available - it's been 3 months......NegativeQuality, Value

Tom · 24 October 2022

★★★★★ 5/5

Google

Good facilities inside. From the top floor, the view of London is so stunning, especially at sunset time.

Rezaul · 9 August 2025

★★★★★ 1/5

Google

Dirty. Cigarette butts on the floor in the revolving door. Plug sockets are filthy. The people in the meeting room I heard their entire conversation. Parking is limited and there are 50 men (no joke) hanging around the building looking for work. They are aggressive and intimidating, keep the windows up and car door locked when you're parking. I will never go back there

Reena · 10 December 2022

★★★★★ 1/5

Google

Dirty. Cigarette butts on the floor in the revolving door. Plug sockets are filthy. The people in the meeting room I heard their entire conversation. Parking is limited and there are 50 men (no joke) hanging around the building looking for work. They are aggressive and intimidating, keep the windows up and car door locked when you're parking. I will never go back there

RM · 24 October 2022

★★★★★ 3/5

Google

My experience at the Regus Building in Barking has been a mix of both positive and negative aspects. …

Rimzan · 17 April 2025

★★★★★ 5/5

Trustpilot

Best Estate Agents in Canning Town

I had a great experience with the team at Canning Town. Truly one of the best estate agents when it comes to managing property professionally and efficiently. The excellent team provided great communication throughout the whole process, always keeping me updated and answering my questions promptly.

Kargi · 20 May 2026

★★★★★ 1/5

Google

This place is a SCAM.. I thought I was ordering a shoe rack from Bed Bath and Beyond but instead I got a bogus company charging my card with this name and address. I requested a refund 6 times and they kept saying they would give me one and NOTHING. Then tries to send me a shipping confirmation but with no information. The business has been reported to ECommerce and the Better Business Bureau. If you have been scammed I suggest you do the same.

Kay · 24 December 2023

★★★★★ 1/5

Google

This place is a SCAM.. I thought I was ordering a shoe rack from Bed Bath and Beyond but instead I got a bogus company charging my card with this name and address. I requested a refund 6 times and they kept saying they would give me one and NOTHING. Then tries to send me a shipping confirmation but with no information. The business has been reported to ECommerce and the Better Business Bureau. If you have been scammed I suggest you do the same.

God's · 24 October 2023

★★★★★ 3/5

Google

Barking Regus has some good and bad points. When driving into the area where the Regus building, I was greeted with 10-15 men walking towards my car, waving to get my attention, which was very scary being a lady on my own. However, I quickly pulled in the little space outside the offices and was greeted by Wilfred - who was brilliant. He came out to help me park and waited till I got into the building. Kitchen area, had hot water, coffee, cups, etc... but the only thing is no milk, so I would advise just to take some with you The room I had was very bright, cool and clean. Basic but was good for what I needed. Once inside the building, I felt really safe and looked after. Wilfred... was amazing, very helpful, so thank you.

Louise · 24 October 2023

★★★★★ 1/5

Google

Its a trap. A warm Welcome and after that invoices with charges you never think off. Foe inquiries no one cares they will keeping sending you email we are sorting shortly but you will never get a response.

Nousher · 17 April 2025

★★★★★ 3/5

Google

I did not appreciate that I had to pay £1500 deposit regardless of booking my car 3 months in advance through booking.com it was a very big shock. Now I will book directly with the hire company.

Kevin · 17 April 2025

★★★★★ 1/5

Google

I have been renting the office since December 2021, it initially started with three months, and little did I know that after three months, they had increased the rent by nearly £90 each month for a very small unit without sending me an email or phone call to discuss this. I raised the issue with the front desk staff on 29.05.22, and until today I have not had any explanation as to why my rent was increased and charged a deposit twice. I was told my case would be forwarded to head office, and I am still waiting to hear back from this company after three weeks. I made numerous calls every week and was given the same excuse we will get back to you. I have even used their online account log in to contact still no response.If these people fail to resolve my issue and decrease my rent, I will never use this company, and I will warn all the others too. When it comes to charging the rent, they will take money out of your account ten days before the due date, but when it comes to resolving something, they are nowhere to be found. I will leave another review in due course with the final result.

Good · 24 October 2022

★★★★★ 5/5

Google

This a Great Regus office as a worldwide Partnership Partner ... I visit all the regus office and hands down the receptions here are the best. Very welcoming and supportive. I had an unfortunate situation where I accidently spilled water on my laptop and Jennifer from Reception was super proactive and helped me resurrect it. Jennifer and Ren are always cheerful and welcoming to visitors which is what a business man needs to get a good start positive start to the day. The business lounge is comfortable and ideal. The only is issue is the wifi. The wifi is good however is cuts off twice hour. Other than that... I hope I get more time to be based here as its truly the staff that make it a great place to visit. Thanks. SN

The · 26 October 2015

★★★★★ 1/5

Google

I thought I was ordering an ice machine on some website. I was charged, and never received the merchandise. My bank statement traces back to this place. I sent them my number and got a call back but they hung up! Has this happened to anyone else? Maybe they are totally innocent. But I’m just confused how it says they charged me!

Elias · 24 October 2023

★★★★★ 1/5

Google

My experience with Regus in Barking was very disappointing When i came first to view some offices last year they told me whenever i want to move out i just need to give one month notice , and at the end when i gave them one month notice i found out that i have a contract with them for one year, which i am still paying.

Olga · 25 October 2019

★★★★★ 2/5

Google

PURCHASE 516793******7940 2022.10.26 EUR 61.82 (323876) AB * ueability IG11 8BB London To this address I forwarded 61.82 e. when ordering a set of suitcases from the "Leopardo" color of the Facebook advertisement. However, today I received a set of 10 "tooth" brushes that were sent to me by mail.

Julius · 24 October 2023

★★★★★ 5/5

Google

Amazing office space. Very professional staff and great service. Highly recommended!

Syed · 23 March 2025